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RESOUND ENYATM OFFERS CLEAR SPEECH AND QUALITY SOUND Jennifer Groth, MA, ReSound Global Audiology ABSTRACT ReSound Enya offers clients a superior value hearing solution that delivers excellent sound quality and speech understanding in noisy environments, both indoors and out. With ReSound Warp-based amplification at its core, enhanced features such as Adaptive Directionality, NoiseTrackerTM II, WindGuardTM and DFS UltraTM II provide meaningful user benefits that drive satisfaction. With a built-in tinnitus sound generator, ReSound Enya is also an element in the comprehensive ReSound Tinnitus program. Figure 1 shows the impact of different hearing aid related characteristics on user satisfaction. The top three drivers are “Enhanced features”, “Value”, and “Sound quality”. In fact, these three elements are highly interrelated. “Enhanced features” refers to capabilities beyond basic amplification, but in reality, enhanced features have no inherent value as determinants of satisfaction. In other words, features do not influence user satisfaction per se; the benefits that can come with features influence user satisfaction. Benefits that go far in solving hearing-related problems per money spent lead to a high perception of value. For ReSound Enya, sound processing and product capabilities were carefully selected and combined to provide users with clear speech and quality sound at superior value. Impact on user satisfaction Although hearing is a primary sense, it can be difficult to appreciate its true significance because - unlike eyesight - hearing is always “on”. An individual’s daily existence is so interwoven with the sense of hearing that it is nearly impossible to imagine the complex issues that damaged hearing can bring. Hearing is essential for one’s awareness of what is happening in the environment, it is the primary mode of human communication and interaction, and it provides enjoyment and entertainment. In fact, hearing can be well described as priceless. In order to provide maximum value for hearing instrument users of all means, ReSound followed this idea as a guiding principle in the development of the ReSound Enya family of hearing instruments. In this process, it was crucial to determine what aspects of hearing instruments would be most important for user satisfaction. Appearance Out-of- Maintenance Ease of pocke effort use price Physical comfort/ Fit Product Enhanced quality features Value Sound quality Figure 1. MarkeTrak 91 revealed key drivers of user satisfaction. CLEAR SPEECH The main complaint of most individuals with hearing loss and those who wear hearing aids is hearing difficulties in noisy backgrounds. The first task of a hearing instrument is to improve audibility for speech and other sounds in high quality without exceeding loudness tolerance levels. ReSound Enya is built with established technologies based on the Surround Sound by ReSoundTM strategy for sound processing. Following this approach, the ear and natural hearing processes inspire ReSound designs. The foundation of the ReSound Enya is the WarpTM compression system, which emulates the way frequencies are analyzed by the natural ear. The Warp processor uses a mathematical warping function to map frequency components logarithmically to a scale closely corresponding to the critical bandwidth of the auditory filters2. ADAPTIVE DIRECTIONALITY Even with the clear, undistorted amplification for audibility that the Warp compression system provides, difficulties hearing well in background noise often persist. The best way to improve speech understanding in background noise is to increase the signal-to-noise ratio (SNR). An increased SNR can be achieved using directional microphones. Commonly used directional microphone systems assume the desired signal is located in front of the listener. Sounds originating from other directions are considered noise, and the amplification for these signals is decreased relative to signals from in front. ReSound Enya features Adaptive Directionality, a sophisticated directional algorithm that is able to track and cancel the loudest sounds behind the user. It provides various directional characteristics that adapt based on the intensity and direction of the noise. The directional response cancels the strongest noise source behind the user, and can cancel multiple noise sources in different spatial locations simultaneously when the frequency contents of the noise sources differ. Figure 2. Adaptive Directionality changes directional patterns to most effectively reduce sound from behind the user. SOFTSWITCHING™ While specific directional characteristics should be preferred in specific situations, research has shown that over 30% of individuals with manually switchable omnidirectional/directional hearing aids do not change between these modes 3. Reasons for this include the user not knowing when to switch, and/or not wanting to make these manual adjustments in their daily hearing aid use. SoftSwitching uses knowledge about directional preferences along with acoustic analysis of the listening environment to control whether the hearing aid processes in an omnidirectional or directional mode. SoftSwitching uses sound level and speech detection algorithms to decide when directionality is likely to be advantageous in a certain listening environment. It switches the microphone mode to Adaptive Directionality whenever there is noise in the environment and speech is detected from in front of the user. With smooth transitions between microphone modes and Directional MixTM processing, Softswitching offers users the convenience of directional benefit in noisy situations without having to switch programs. DIRECTIONAL MIX By applying an omnidirectional response to low-frequency sound inputs, Directional Mix solves audibility and sound quality issues that traditionally have been inherent in directional hearing aid use, and that would complicate automatic switching such as SoftSwitching. One of these issues is noise resulting from the equalization, or “bass boost,” of the low-frequency roll-off of directional amplification. This roll-off occurs because low-frequency sounds arriving at the front and rear microphones of the hearing aid have similar phase relationships. This means that they tend to be cancelled regardless of their direction of arrival. To accommodate for this decrease in audibility while in the directional mode, a boost in low-frequency amplification is typically applied. However, this may result in an audible noise floor, and detract from the overall hearing benefit4. Using omnidirectional processing in the low frequencies avoids this problem, while still providing improved SNR for the important speech frequencies. The frequency at which the processing of the input signal changes between omnidirectional and directional is automatically calculated by the AventaTM fitting software depending on the low frequency hearing thresholds and the microphone spacing of the device. It provides the best balance between improved SNR and sound quality for each individual. Figure 3 shows the smooth transition between the omnidirectional and directional signals resulting in noise-free directionality. Noise free directionality Omnidirectional Directional Figure 3. Directional Mix ensures a smooth transition between omnidirectional low frequency processing and directional high frequency processing. QUALITY SOUND Virtually all hearing instrument manufacturers claim excellent sound quality in their products. Such claims easily go unchallenged due to the lack of methods for impartially assessing sound quality in hearing instruments. ReSound, however, can rightly claim top-rated sound quality across generations of products as determined by an impartial method agreed upon by hearing aid manufacturers5. Using the same technologies, ReSound Enya brings this superior sound quality to the basic hearing instrument segment. Enhancing sound quality with NoiseTracker II Apart from the WARP compression system, one of the most significant contributing technologies to the superior sound quality proven with ReSound hearing instruments is NoiseTracker II. Benefits of noise reduction may include ease of listening and listening comfort6, better sound quality7, and reduced cognitive load8. Many hearing care professionals consider noise reduction systems to be equivalent across manufacturers and there is little information to substantiate differences. More recently, the varying acoustic effects of different systems have been demonstrated, and subjective measures have also revealed that these differences lead to perceptual differences, in both normalhearing and hearing-impaired listeners.9,10 Although, it was found that noise reduction systems could reduce noise annoyance and preserve speech naturalness, the degree to which this was achieved with the systems tested differed. These results have important implications for product selection. The effect of the specific noise reduction system should be a consideration in hearing instrument fitting. The NoiseTracker II system uses spectral subtraction11, one of the most widely used methods for enhancement of speech in noise in audio applications. The concept of spectral subtraction is to subtract the short-term noise spectrum from the total signal, leaving only the speech portion. Although the concept is easy, the implementation is not because the success of this strategy depends on being able to precisely characterize the noise. In other words, the system must be able to effectively separate speech from background noise. Considering that the background noise often consists of speech, this is quite a challenge. An additional challenge is to keep up with the dynamic speech and noise make-up of real listening environments. Fi- nally, it is important for hearing instrument users that not all noise be removed from the signal, and that the noise characteristics be preserved. If all ambient noise is removed or if the spectrum of the noise background was altered, this would create an unnatural-sounding experience. Background sounds do need to be audible to the degree that users can recognize and orient themselves in their listening environments. Ultimately, the goal is undistorted speech at the prescribed gain, and undistorted noise at lower level. The accuracy of NoiseTracker II in reducing background noise was tested by recording speech in a crowd noise background at a 0 dB SNR. This environment is very challenging for a noise reduction system. Figure 4 shows the spectrogram of the background noise by itself. Time is on the horizontal axis, and frequency is on the vertical axis. The most intense levels appear pink, while the less intense levels are blue. It is clear from Figure 4 that the background noise has the most energy in the low frequencies, but also considerable energy in the mid frequency range. Figure 5 shows the difference between NoiseTracker II off and on. If the spectral subtraction noise reduction system can accurately follow, estimate and subtract the noise spectrum, Figure 4 and Figure 5 should look similar, which in fact they do. This is in contrast to a noise reduction system set to a moderate level in another manufacturer’s high-end hearing instrument, which is shown in Figure 6. The pattern of reduction does not resemble the background noise spectrogram very closely. Not only is little reduction applied where there is most energy in the background noise, but discrete bands of identifiable reduction appear in the spectrogram. Although both systems may result in less annoyance of the background noise, the NoiseTracker II system is likely to preserve a more natural sounding outcome. Figure 4. Spectrogram of the background noise only. Listening comfort outdoors with WindGuard Wind noise can create a frustrating listening experience for hearing aid users. Even at low wind speeds, high levels of turbulent noise can be created at the hearing aid microphones, adding high levels of noise to distort the desired sounds. Wind noise is even more problematic for dual-microphone hearing instruments than for those with single microphones12, 13, because wind noise is spectrally low-frequency and spatially uncorrelated. When wind is present, distinct air vortexes are created at each microphone of the hearing instrument. Since each of these vortexes is unique, so is the signal at each microphone, and the signals are thereby uncorrelated. Combining uncorrelated inputs at the 2 microphones or ports of a directional hearing instrument results in an increase of the signal level. Thus, in a traditional directional hearing instrument with low-frequency equalization, wind noise is amplified relatively more than it would be in a single microphone instrument. Directional Mix, which assigns an omnidirectional response to low frequencies, already alleviates some of the wind noise problem in ReSound dual microphone hearing instruments. WindGuard provides a second line of defense against wind noise in both directional and omnidirectional microphone modes, keeping sound levels comfortable in outdoor listening situations. The goal of WindGuard is to apply enough gain reduction in the frequency bands where wind is detected to provide listening comfort for the hearing instrument user, without disrupting the gain levels of the frequen- The second component of WindGuard is the wind reduction module. When the system determines that wind noise is present and greater than 70 dB SPL (the level at which wind noise typically becomes a problem for hearing instrument users), gain reduction is applied to specific frequency bands. Figure 7 shows a highly simplified schematic of the 2 modules of WindGuard. WIND DETECTION MODULE 1 2 Comparing microphone input signals Calculating wind-tosound ratic WIND REDUCTION MODULE Figure 7. Simplified schematic of dual-microphone input and WindGuard. The grey circles represent the two hearing instrument microphones. WindGuard ensures the optimum solution is provided regardless of the environment. Obviously, when no wind noise is detected, no gain reduction is applied. However, the system continually analyzes and stores information about the current environment for use in calculating the wind-to-sound ratio. Figure 8 illustrates the three different states of WindGuard processing. In panel a, no wind noise is detected. In this situation, the level of environmental sound is continually updated for use in calculating wind-to-sound ratio in case wind Frequency Frequency Frequency Figure 8. States of WindGuard processing. Bars depict the power per each band. Solid bars indicate the minimum power level within a certain period of time, and dotted bar extensions indicate the maximum power level within that same time period. The horizontal solid jagged line shows the average power level per band of the acoustic sound. The (a) scenario depicts the situation where there is no wind, when the average power level is calculated. Scenario (b) illustrates the presence of wind noise, when wind noise is less than 70 dB SPL. No gain reduction occurs in this scenario since the wind noise is detected at a low level. In Scenario (c), wind noise is detected above 70 dB SPL. Gain reduction, shown as down-arrows, is applied to bring the levels of the wind noise to the average power levels previously stored by the system. Be untroubled by feedback with DFS Ultra II Acoustic feedback is largely responsible for giving hearing aids a bad reputation. This is in part because others may easily hear the whistling caused by acoustic feedback even in cases when the hearing instrument user does not. Feedback cancellation processing can drastically reduce the occurrence of acoustic feedback and is available in nearly all modern hearing aids. Feedback cancellation has the potential to increase the amount of gain available for a particular fitting by 15 dB or more in a static situation where there are no dynamic variations in the feedback path due to client movement or changes in the acoustics of the environment. However, feedback cancellation systems are limited in their ability to operate effectively in dynamic real-world situations. Factors such as room reverberation and nonlinearities of the hearing instrument can cause the very whistling and chirping that the processing is intended to eliminate. To complicate matters further, most systems cannot distinguish between actual feedback and external sounds that may be correlated with feedback. Such sounds include tones, beeps and musical notes, and the failure of the feedback cancellation system to recognize these sounds often results in disturbing echoing or ringing artifacts. As a result, they must compromise on balancing performance in terms of gain, sound quality and critical situations such as phone usage. For example, providing the desired amplification means the wearer may have to tolerate poor sound quality as the system erroneously attacks non-feedback sound inputs. ReSound Enya users are protected against feedback by industry-leading feedback management technology. ReSound has long led the field in feedback cancellation with no compromise in sound quality with its unique use of two cancellation filters, adaptive filter constraints and separate cancellation filters for dual microphone instruments. DFS Ultra II adds input signal modeling, which maintains a representation of the sound entering the hearing instrument. The advantage of this component is that the system can more easily distinguish between feedback and non-feedback sounds, vastly improving the dynamic behavior of the system. Important everyday sounds like phone rings, alarm beeps and music can be amplified to desired levels without being mistaken for feedback. DFS Ultra II also incorporates WhistleControlTM to ensure feedback-free performance in all daily life situations, including when a phone is held up to the hearing instrument. Because the feedback cancellation is constrained to not adapt to signals that are very different from the feedback pathway model, it is possible for intermittent feedback to occur in situations like this. WhistleControl restores the desired response when feedback is imminent (Figure 9). What this means to hearing instrument users is that they can enjoy the most advanced, effective feedback control on the market today while experiencing the superior sound quality that ReSound has always provided. Real ear SPL (dB) Figure 6. Spectrogram showing the difference between another manufacturer’s noise reduction system off and on under the same test conditions. The reduction has a different pattern than the spectrogram of the background noise. WindGuard consists of two components: a wind detection module and a wind reduction module. In the detection stage, the amount of wind noise with respect to other sounds is calculated across both microphones by correlating the signal from each microphone. Wind noise is likely to be present when the signals from each microphone are not correlated. In the final stage of wind detection, the level of wind noise is compared to the level of other sounds in the environment to determine a wind-to-sound ratio, which is used by the wind reduction module to determine how much to reduce gain. noise appears. Panel b shows the state where wind noise is detected, but where it is below 70 dB SPL. No gain reduction is applied in this case. Panel c illustrates how gain is reduced in low-frequency bands if wind noise is detected and exceeds 70 dB SPL. The amount of gain reduction is based on the windto-sound ratio, and is intended to bring the level of wind noise to the average sound level of the user’s environment. Sound Level Figure 5. Spectrogram showing the difference between NoiseTracker II off and on. The reduction corresponds well to the background noise spectrogram in Figure 4. cy bands that are unaffected by wind. The amount of gain reduction applied varies with the environment and the level of the wind noise, making the reduction as personalized as possible to the situation without sacrificing audibility for other sounds. The end result: the hearing instrument user has a very natural sounding experience, with soft wind noise in the background and preserved audibility for other sounds in the environment. Desired amplification Feedback due to phone Response restored by DFS Ultra with built-in Whistle Control Frequency (Hz) Figure 9. DFS Ultra II with built-in Whistle Control eliminates feedback in critical situations like phone use. The feedback which occurred without DFS Ultra and Whistle Control (dotted line) was eliminated and the response restored to the desired amplification when this feature was activated. Flexible, personalized solutions for tinnitus Tinnitus is a concern for many people, and affects approximately 10-15% of the overall population, with approximately 3-5% of the population suffering from clinically treatable tinnitus14. Many persons with hearing loss in fact have tinnitus as their primary complaint. Both tinnitus sufferers and clinicians may struggle to find truly flexible tinnitus treatment devices that support the individual needs of users. Sound preference and acceptability can vary greatly from person to person, and therefore flexible sound therapy solutions are critical to meet these personalized needs and wants. ReSound Tinnitus is a complete package that includes combination instruments like ReSound Enya along with the ReSound ReliefTM app as well as valuable counseling materials to support clinicians in tinnitus management services. REFERENCES 1. MarkeTrak 9: A New Baseline. Estimating hearing loss and adoption rates and exploring key aspects of the patient journey, Final Report, March 2014, Hearing Industries Association. A combination instrument The ReSound Enya TSG (Tinnitus Sound Generator) can be activated in any listening program and offers pre-defined sounds as well as the possibility to customize the frequency content and modulation of the tinnitus sound for the individual. In addition, ear-to-ear communication in ReSound Enya 4 models synchronizes the modulation between ears for the most harmonious experience. 4. Ricketts T, Henry P. Low-frequency gain compensation in directional hearing aids. American Journal of Audiology. 2002; 11(1): 29-41. Ultimate personalization Not all people prefer to listen to broadband noises. With the ReSound ReliefTM app, tinnitus sufferers can introduce sounds beyond what is inside their hearing instrument into their sound therapy. These include environmental sounds, music, personal imported sounds as well as guided relaxation exercises. ReSound Relief ultimately acts as a multisensory personal sound player (Figure 10). It allows the user to create personalized soundscapes that integrate auditory, visual and tactile cues to help distract them from focusing on their tinnitus. Each soundscape can be personalized by name, mood color and a layering of multiple sounds. ReSound Relief also offers counseling information to help support your clinical guidance through a tinnitus management program, which makes the Relief app unique to other tinnitus apps available today. Sounds from the Relief app can be wirelessly streamed to ReSound Enya hearing instruments using the ReSound UniteTM Phone Clip+ and 2.4GHz wireless streaming technology, or simply used by plugging in a set of headphones. 2. Moore BCJ & Glasberg BR. Suggested formulae for calculating auditory filter bandwidths and excitation patterns. Journal of the Acoustical Society of America. 1983; 74: 750-753. 3. Cord MT, Surr RK, Walden BE, Dyrlund O. Relationship between laboratory measures of directional advantage and everyday success with directional microphone hearing aids. Journal of the American Academy of Audiology. 2004; 15(5): 353-64. 5. Jespersen CT. Independent study identifies a method for evaluating hearing instrument sound quality. Hearing Review. 2014; 21(3):36-40. Figure 10. ReSound ReliefTM App Offers personalized soundscapes, helpful tips and usage information. 6. Bentler R, Wu Y, Kettel J, Hurtig R. Digital noise reduction: outcomes from laboratory and field studies. Int J Audiol. 2008; 47:447-460. 7. Ricketts T, Hornsby B. Sound quality measures for speech in noise through a commercial hearing aid implementing “digital noise reduction”. J Acad Am Audiol. 2005; 16:270-277. 8. Sarampalis A, Kalluri S, Edwards B, Hafter E. Objective measures of listening effort: Effects of background noise and noise reduction. J Speech Lang Hear Res. 2009; 52: 1230-1240. 9. Brons I, Houben R, Dreschler W. Perceptual effects of noise reduction with respect to personal preference, speech intelligibility, and listening effort. Ear Hear. 2013; 34(1): 29-41. 10. Brons I, Houben R, Dreschler W. Effects of noise reduction on speech intelligibility, perceived listening effort and personal preference in hearing impaired listeners. Trends in Hearing. 2014; 18: 1-10. 11. Boll SF. Suppression of acoustic noise in speech using spectral subtraction. IEEE Trans Acoust Speech Sig Proc . 1979; 27:113-120. 12. Thompson SC. Directional microphone patterns: They also have disadvantages. Audiology Online. 2000. http://www.audiologyonline.com/articles/ directional-microphone-patterns-they-also-1294. 13. Kates J. Digital Hearing Aids. 2008. San Diego: Plural Publishing. 14. McFadden, D. Tinnitus: facts, theories, and treatments. Report of Working Group 89, Committee on Hearing Bioacoustics and Biomechanics. 1982. Washington, DC: National Academy Press. The trademarks listed are owned and used by The GN ReSound Group and its related affiliates. © 2015 M201274-GB-15.07-Rev.A Worldwide headquarters ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com