Download final Eternity PLCC Switch Brochure for pdf

ETERNITY PLCC SWITCH
The Special Digital EPAX for PLCC Applications
Electricity infrastructure is the lifeline of every modern
community, state and country.
Instant, live-wire communication is vital for the people who run
and maintain electricity generation, transmission and
distribution. They demand a communication system that is
reliable, intelligent and flexible. Due to the special nature of their
PLCC communication network and application, they need a
special product that is designed keeping their infrastructure
and requirements in mind.
Introducing: Matrix Eternity – The Special Digital PLCC EPAX for
electricity utilities!
The PLCC network itself is typical in its architecture and
topology. In addition, PLCC users depend heavily on
communication to keep the electricity infrastructure run
uninterrupted round-the-clock. Matrix Eternity is the result of
thorough study of PLCC requirements and many years of
experience in designing similar products.
Flexible
Flexibility is the core strength of the Matrix Eternity. Its open,
universal slot architecture allows it to be upgraded at any time
to adapt to the growth and changes in the PLCC network.
Various combinations of cards make it possible to configure
Matrix Eternity to match the exact need of a site
Matrix Eternity PLCC Switch is available in three variants:
Eternity GE6S
- 6 Universal slots
- Expandable up to 96 Ports
Non- Blocking PCM-TDM Technology
Built on PCM-TDM technology with high density digital
switching platform, Eternity provides 100% non-blocking
system to perform efficiently in heavy traffic environment. Each
interface port has its own dedicated DTMF encoders and
decoders to support simultaneous dialing and receiving calls
on all the ports. This makes Eternity a truly non-blocking
switch.
Integrated
#
Matrix Eternity provides 4 built-in ports for digital key phones
and operator consoles. Multi-party Conferencing Bridge and
256 seconds (16 messages x 16 seconds) Auto Attendant are
part of the standard product. Analog Input Port for external
music, Analog Output Port for PAS, Digital Input Port for
connecting sensors and Digital Output Port for
relay control
#
are built-in system. In addition, a Printer Port , COM Port, an
Ethernet Port and a USB Port make the Matrix Eternity an all
integrated PLCC Switch.
Reliable
The Matrix Eternity is designed for industrial applications
requiring high reliability. Distributed processing, universal slots
architecture, hot-swapping of cards and system log of faults
enhance the reliability of the product.
Eternity ME10S
- 10 Universal slots
- Expandable up to 324 Ports
Eternity ME16S
- 16 Universal slots
- Expandable up to 516 Ports
Versatile
Matrix Eternity supports many different types of interfaces on
the trunk and the subscriber sides and hence can be connected
with diverse networks. It supports Plain Old Telephony System
(POTS), FXS, FXO, E&M, GSM, ISDN BRI, ISDN PRI, T1, E1 and
VoIP. Analog phones or digital key phones (DKP) can be used by
the subscribers.
Eternity ME10S
Eternity GE6S
TECHNOLOGY
*
32 Bit RISC Architecture
The Eternity employs a high speed 32-bit RISC process with
32MB SDRAM and 32MB Flash Memory. This Master processor
provides the Eternity enough horse-power to provide real-time
response to all the incoming and outgoing calls.
Primary Protection
With the rack enclosure, the Eternity can be supplied with
primary protection, using IPM (Inter Protection Module) that
consists of resetable fuses and GD Tubes to be mounted on
MDF.
Compact and Sturdy Design
Eternity's compact design leads to smaller foot-print. The wall
mountable design is easy to maintain and occupies lesser
space. Besides, all the parts have been fixed in specified slots.
This 'no moving parts' design leads to higher reliability.
Rack (Cabinet) with Integrated MDF
The Eternity can be supplied in a custom-made steel rack
enclosure designed to accommodate all the internal wiring,
MDF and protection providing a neat, protected and reliable
installation. Industry standard Krone-type MDF tag blocks are
provided to terminate System side wiring and Field side wiring.
*
*#
Redundancy
The Eternity ME10S offers redundancy for its all critical
functional cards like Master Card, Switch Card and the 48VDC
Power Supply Card. On the failure event of Power Card and
Switch Card, the stand-by card takes over without interruption
of their functionalities. Whereas, if the active Master Card fails,
the system restarts and stand-by card takes over automatically.
Secondary Protection
The Eternity provides built-in secondary protection circuit on
each interface ports as per relevant standards at no extra cost.
Dedicated DTMF
Matrix Eternity offers dedicated DTMF circuit for each user
making it 100% non-blocking even while dialing. This is a
critical parameter for organizations expecting heavy call traffic.
This is what makes Matrix Eternity a 100% non-blocking
system in the true sense.
Distributed Processing
Matrix Eternity employs multiprocessor architecture, wherein
each card has its own dedicated micro-controller, EPROM and
RAM. This local (Slave) processor is responsible for local
processing of events and commands. The master processor
manages all the slaves. This technology enhances flexibility and
reliability.
High Density Digital Switching
Built on PCM TDM digital technology, the Eternity ME10 and
Eternity ME16S, uses 1024x1024 switching matrix to provide
unrestricted communication to all the users simultaneously.
*
Hot-Swap
In a high-reliability scenario, the Eternity cards can be ordered
with hot-swap circuitry. This allows replacing cards without
switching off the system and in the process disconnecting all
the ongoing calls.
Multi Network Operation
In addition to E&M ports, the Eternity also supports 2Wire
Trunk (CO Trunks), GSM, ISDN BRI/PRI, E1/T1 and VoIP network
operation simultaneously using respective interface cards. This
allows the Eternity to be used as a common switch for PLCC,
PSTN, ISDN, GSM and the Internet telephony.
SLIC based Design
Each Station (Extension) Port uses DSP based Subscriber Loop
Integrated Circuit (SLIC), which offers programmable line
parameters.
SMT
The surface Mount Technology is the current semiconductor
packaging technology that offers reduction in real estate
resulting in smaller foot-print and higher density of ports. SMT
also ensures reliable performance from EMI-EMC viewpoint
#
Standard 19” Sub Rack
The Eternity ME10S is housed in the industry 19” rugged,
powder-coated aluminum sub-rack (System Enclosure) and
thus can be mounted in a rack with other data and networking
telecom equipment
Universal Slots
All the expansion slots of Matrix Eternity are universal in
nature. Any card can be inserted in any slot and the system will
configure it automatically. This scheme eliminates
configuration bottle-necks because any slot can be used for
SLT, DKP, Analog Trunk, ISDN BRI, ISDN PRI, GSM, VoIP,
Magneto or any other circuit. Thus, allowing flexible
configuration.
Web Based System Management
Flexible and user-friendly windows based GUI software, Jeeves
helps in programming the features through a web browser like
the Internet Explorer. Matrix Eternity incorporates built-in
server functionality that is required to access Eternity to
program it through the internet. This web based programming
feature helps users to configure Eternity from any part of the
world once it is connected with the IP network
INTERFACES
TRUNK (NETWORK) INTERFACES
2Wire Trunks (FXO / CO Lines)
Being Eternity as a universal platform for integration of
multiple interfaces, it allows terminating 2W Analog Trunk (CO
Lines) to work Eternity as PLCC EPAX as well as conventional
PBX simultaneously.
Magneto Trunk
Built-in circuit and logic to generate ringing voltages, allows
Magneto phones to be connected directly to the Eternity. It can
detect incoming call ring and route the call to any digital or
analog station. The station can just lift the handset and talk to
the calling magneto phone. Similarly, a user can “crank”
outgoing calls on a magneto line.
E&M Trunk
Matrix Eternity E&M card provides the interface to PLCC panel.
Both E&M Dial-in /Tie line as well E&M Express lines can be
interfaced. Eternity supports E&M line with 2W / 4W and Type
IV / V. Using E&M interface, Eternity can be deployed in typical
power grid network to integrate with routers, VSAT, DACS /
Multiplexers, etc.
T1/E1 Trunk
The Eternity offers connectivity based on E1/T1 standards.
Using DS1 card, Multiple Eternity can be connected over
various media like Copper, Fiber, RF and VSAT. This card allows
interfacing of Eternity EPAX to Radio Link, STM, xDSL Modem,
DACS / Multiplexers etc…
GSM Trunk (SIM)
Matrix Eternity supports GSM connectivity by means of an
optional GSM card. User can dial out mobile number grabing
GSM (SIM) line to avail call cost benefit by calling GSM to GSM.
ISDN Trunk
Eternity can connect ISDN BRI (2B+D) as well as ISDN PRI
(23B+D or 30B+D) lines to the system using optional cards.
ISDN BRI and ISDN PRI lines can be configured as NT or TE as
per application requirement. An ISDN Terminal, Video Phone
or LAN can be connected to ISDN port if it is programmed as
NT.
VoIP Channel (SIP)
VoIP Network can be connected to Matrix Eternity through an
optional VoIP card. Each VoIP card provides 8 Channels,
enables users to call on all 8 channels simultaneously. Eternity
is designed to support a maximum of 32 SIP accounts of
various ITSPs.
Trunk Interfaces
Extension Interfaces
RS 232C
ISDN PRI (NT)
Magneto
Video Conference
ISDN
Phone
ISDN BRI (NT)
1.: ?
4ghi
7pqrs
2abc
3def
5jkl
6mno
8tuv
9wxyz
0
#
GSM
GSM
IP
DKP
Digital
Phone
VolP
Analog
Phone
SLT
SLT
FAX
PSTN
TWT/ T1/E1
E&M
AIP
External Music
DIP
Sensor
AOP
VSAT Network
Public Announcement System
DOP
Relay Based Device
USB
E&M
PLCC
Auxiliary Interfaces
EXTENSION (STATION) INTERFACES
AUXILIARY INTERFACES
Analog Extension (FXS)
Eternity provides FXS port used for interfacing standard
Analog (2wire) Telephone instruments. System can be
programmed using any analog telephone connected to FXS
port of Eternity
External Music Port (AIP)
The external music port allows an external music source to be
connected to Matrix Eternity. The desired music or jingle can be
played while a person is kept on hold.
Digital Extension (DKP)
Developed on proprietary protocol, Matrix Eternity offers
Digital Extension port to connect Digital Key Telephone
through a 2Wire full duplex Digital Subscriber Network
Interface Circuit. EPAX can be programmed using Matrix
Eon45 or Eon42 Digital Key Phones connected on DKP port of
system.
ISDN BRI Extension (NT Mode)
Eternity provides ISDN BRI (2B+D) ports using optional ISDN
BRI card. This card ports can be configured as NT to use as an
ISDN PRI extension. Once configured as ISDN extension, any
ISDN terminal (TE) device like ISDN Phone can be connected to
it.
Public Address System Port (PAS) (AOP)
The Public Address System Port allows any station user to make
public announcements on external speakers.
Relay Port (DOP)
Eternity provides a solid state digital out-put port for
connecting relay based devices for various controlling
applications.
Security Dialer Port (DIP)
Matrix Eternity allows you to connect any type of sensors to its
digital input port (DIP). In case of emergency, the Eternity dials
3 different pre-defined numbers and plays a pre-recorded
message. A hooter can also be activated in case of emergency.
ISDN PRI Extension (NT Mode)
Eternity provides ISDN PRI (30B+D/23B+D) ports using
optional DS1 card. This card port can be configured as NT to
use as an ISDN PRI extension. Once configured as ISDN
extension, it can be used for Voice and Data communication
like Video Conferencing using appropriate ISDN terminal (TE)
devices.
PLCC FEATURES
Alternate Routing
In typical PLCC network, there can be multiple paths that a call
can take to reach the destination. The Eternity has the facility of
selecting an alternate route if a particular route is busy
Compander Control Signal (CCS)
To improve signal to noise ratio in a PLCC network, speech
signals are compressed at source and decompressed at the
destination. This process is activated by the Compander
Control Signal (CCS). CCS can be activated in the Eternity at
originating and destination stations. CCS can also be activated
for transit calls. CCS signal is provided for each E&M port.
Destination Restricted Dialing
This features restricts the all users of the system to make a call
to certain destination even though trunk line is available to that
destination. This feature blocks all the calls initiated by all users
to specific destination.
Disable Out-of-Order Trunk
In the event of faulty trunk line, Eternity allows user to disable
the trunk and take it out of service to avoid routing of calls on
such trunk lines.
PLCC
Modem
220KV
S/s
SID 4300
SID 330033
6677
21
PLCC
Modem
132KV
S/s
PLCC
Modem
PLCC
Modem
SID 2233
132KV
S/s
SID 31
51
201
PLCC
Modem
SID 301
220 KV
S/s
SID 41
SID 201
1212
22522
Tie Line Call
Transit Call
Call Barring
Alternate Route
440KV
S/s
Call Barring
PLCC Calling Features & Numbering Plan
220KV
S/s
Field Programmable
The hardware and software configuration can be changed in
the field to adapt to the dynamic field requirement. Capacity,
Port configuration and programming can be managed at the
installation site. No specific tool is required while expanding
the configuration on field.
Flexible Extension Numbering Plan
The Eternity offers flexible numbering plan for all the stations
users. These can vary from 1 to 4 digits. It is also possible to
program few ports with 2 digits and others with 3 or 4 digits.
Even overlapping numbers is also possible.
Flexible Station ID
In a PLCC network, each EPAX is given a Station Identity (SID).
SID is used to route a call to its correct destination. Eternity
allows setting of SID to any length from 1 to 6 digits. This
allows seamless integration of the Eternity in any existing PLCC
network.
Multiple Station ID
The same Eternity can be programmed with multiple Station ID
(SID). This provides flexibility of connecting the Eternity with
Multiple PLCC networks.
Priority (Forced Call Disconnection)
In a PLCC network it is desired that calls from selected user have
precedence over other user. Such important user may be
allowed to interrupt an ongoing call to request them for
release of current call. The Eternity offers priority to such users.
There are 10 different levels or priority to cover entire hierarchy
of any organization.
Programmable Pulse
Eternity provides users a flexibility program the Engage Pulse,
Released Pulse, Ringer Pulse and Dialed Digit Pulse to match
with the pulses of PLCC network wherein it is getting installed.
Programming Options
Eternity provides multiple options to user for programming the
system. EPAX can be programmed using normal analog
telephone, digital key phone or using web based GUI tool from
PC.
Remote Programming
Matrix Eternity can be engineered for change in its
programming from a remote location also. This does not even
require a PC or any other specialized device at the site. EPAX
can be programmed remotely once it is connected with CO
lines or with internet. Remote user can admin the system by
Web based Management or by using Telephone, which saves
time and cost in providing essential technical support.
Routing Table
Each call in a PLCC network is routed to its correct destination
through programming of routing table. The Eternity allows the
user to define 255 different routes in its routing table.
SMDR Reports (Outgoing, Incoming and Internal)
The Advanced Search Module allows detailed reports for each
outgoing, incoming and internal calls, to be generated and
printed for better analysis. Filters for selecting what calls to be
stored and filters for different types of analysis are available in
Matrix Eternity. Separate buffer capacity of calls is available
each for 6000 outgoing, 5000 incoming and 1000 internal
calls.
System Activity Log & Report
The Eternity records important events and exceptions within
the system in its internal log file. Events like System restart,
Card going faulty, Port getting hang, etc. are noted in this log.
In turn, this log can be printed or transferred on a PC for further
review and archiving. System Activity Log can be printed in
online mode by connecting a parallel or a serial printer on the
respective ports.
System Fault Alarms
Failure of card or such problems can be annunciated on the
relay port provided on the Master (CPU) card of the Eternity.
Hooter or Lamp can be connected using an appropriate
external relay to draw attentions of the operator or the
engineer so that corrective actions can be taken.
System Fault Log
Eternity functions like a watch dog, whereby it maintains a log
of all faults occurring in system. Various faulty events like Card
Absent, RTC Failure, DS1 Signal Loss, BRI Signal Loss, and
DKP/SLT absent etc. are registered in the fault log. On such
GE6S
E&M
GE6S
E1
E&M
132KV S/s
DACS/Mux
E1
400KV S/s
GE6S
E&M
PLCC
N/w
E1
ME10S
E&M
E1
400KV S/s
E1
E1
E&M
132KV S/s
E&M - Call Barring
E&M - Transit Call
E&M - Transit Call
E1 on OFC Media
E1 on Copper Media
E1
STM
GE6S
E&M
SDH
Ring
N/w
E1
GE6S
STM
E1
STM
STM
E1
GE6S
E1
xDSL
220KV S/s
Integrations of Eternity in PLCC and Optical Fibre Network
xDSL
E1
ME10S
events Eternity activates the buzzer.
Transit Barring
A caller has many options in selecting a route while calling the
desired destination in a PLCC network. If the designated route is
busy, call may be routed through an alternate route or a system,
which is meant for other locations. Eternity can block transition
of such unauthorized routing of calls. This streamlines the flow of
the traffic only on the designated routes.
Trunk Restricted Dialing
Eternity gives flexibility to group the trunks to avoid traffic on
critical trunk/routes. Feature allows certain trunks to keep
reserved for specific call traffic so that ordinary traffic does not
flow through such trunks/routes. It helps user to balance the
traffic evenly on all trunks.
User Restricted Dialing
User restricted dialing feature blocks a call originated from
specific user for specific destination. When user tries to call
specific destination system rejects the call, allowing other user to
call same destination.
Allowed / Denied List
This feature can be used to restrict the long distance and
international calls made by the user while allowing them to dial
few numbers of the same category from the allowed list. It uses
number specific criteria for allowing or denying the call. System
supports such 32 lists in both allowed and denied types. Each list
supports a maximum of 256 numbers of 16 digits each.
Auto Attendant Functionality
The built-in auto-attendant feature performs the task of an
operator by greeting the external caller and transferring call to
the desired station. Eternity can greet the five calls
simultaneously.
Boss Ring
The system can be programmed to have different ring cadences
to the user depending on the call origination. Eight types of
ringing cadences can be set for different call types like internal
calls, calls from boss, alarms, auto redial etc. This feature is set to
alert the users about the type of call they are receiving.
Call Accounting System Interface
Matrix Eternity offers interface for most types of call Accounting
System protocols available world-wide. This helps in easy
integration of the third party call accounting software with
Matrix Eternity.
Call Duration Control
An effective cost control feature that allows you to have user
specific call duration control with multiple options for each type
of calls. Feature includes incoming, outgoing, intercom, long
distance or international call to be disconnected after a predefined duration
Call Progress Tones & Rings
Eternity provides Call Progress Tones like Dial Tone, Ring Back
Tone, Busy Tone etc. Country specific tones can be selected to
match the tones of the country wherein it is getting installed.
Similarly, ring cadences can also be selected.
*
#
Optional
Model Dependant
Caller Line Identification (CLI)
Matrix Eternity offers CLI features on both DKP and SLT. It
offers the facility to detect CLI on normal telephone lines,
ISDN lines, GSM lines and VoIP lines. It can detect both,
DTMF and FSK signals for CLI. You can get CLI of external
number, internal number and also CLI on transfer of calls. If
programmed, even the name of the caller can be displayed
on the DKP. Matrix Eternity also offers the flexibility of
programming the CLI feature for each extension
individually.
Conference (Dial-in)
This unique feature allows participants of a conference to
dial in to a live conference at a scheduled time. Using the
Dial-in feature, the users can directly enter the conference
by entering their passwords.
Conference (Multi Party)
Matrix Eternity possesses a PCM Conference Call Circuit that
uses a total of 8 digital conferencing circuits. Eternity ME
supports of a maximum of 21 parties while Eternity GE
supports of a maximum of 15 party in a single conference
without affecting the speech levels. This feature allows even
multiple conferences to be conducted simultaneously. Dialin Conference is also possible.
How Outward Dialing
This function is of great use for those stations which make
more trunk calls than internal calls. As soon as the station
user picks up the receiver, he/she gets access to the desired
trunk line, saving time and effort. This function also offers a
variant whereby a specified telephone number may be
dialed either immediately after the handset is picked up or
after a pre-defined delay.
LCR
It is a unique function designed using structured
programming. It selects the most cost effective trunk from
the allotted trunks to make outgoing calls depending upon
the time of call and the destination number leading to
major savings. Four options are available for least cost
routing, based on (1) Time, (2) Number, (3) Combination of
Time and Number (4) Service Provider to Service Provider.
Even combinations of the above parameters can be defined
for least cost routing
Paging
Messages can be announced to a larger number of people
just by lifting the phone and dialing a specific code. Mass
communication at its best!
*
Voice Mail System
Matrix Eternity supports Voice Mail System through an
optional VMS card. A voice mail system that provides
efficient call management and accurate messaging can
work wonders for your organizations productivity, by saving
precious time of employees, yet allowing a non-interfering
work environment. Key features like Message Wait
Indication, Call Taping, Conversation Recording, Live Call
Screening etc are supported by the VMS card
Voice Message Applications
Matrix Eternity has built-in voice modules. They can be used
for various voice applications like Station Greetings,
Reminders, Toll Control, Multiple Trunk Auto Attendant,
ETERNITY PLCC EXPRESS SWITCH
Tmany PLCC networks use point-point lines for interconnecting important locations. Each node is connected with
all other nodes using direct links in a mesh network topology.
This eliminates delays in routing a call due to intermediate
transit switching and dialing. As a dedicated link is reserved
between two nodes, the route is never busy. This provides
instantaneous connectivity between all the important
locations like head offices, load dispatch centers (LDC), control
rooms, generation plants, and major sub-stations
(400KV/220KV). These lines are known as Express Lines or
Hotlines.
Traditionally, each of these express lines is terminated on a
separate phone or a console of 4 to 8 lines. Switching between
lines is achieved using obsolete relay panels. Moreover, all the
cables are taken right up to the desks of senior officers and
mangers in their offices and control rooms. There is way of easy
identifying each line. Call cannot be transferred easily and
conferencing between multiple locations cannot be
conducted. In short, many of the existing solutions are
unwieldy and unreliable.
Matrix Eternity offers a special additional software module to
transform it as an efficient Express Switch. Once this module is
activated, the express lines can be terminated on the Matrix
Eternity. Digital key phones with Direct Station Selection (DSS)
keys can be used by subscribers to make and receive calls at just
a touch of a button.
Eternity as a PLCC Express Switch offers the following
distinct advantages:
The system indicates the status of call being received or made,
station busy etc. on a convenient LCD screen of DKP and dual
colour LEDs on the DSS 64. Most importantly, any number of
express lines can be connected and accessed through a single
DKP.
The Matrix Eternity PLCC Express is the superset of all the
switching functions. It has capabilities to work as a PLCC EPAX
with transit functions. It also performs the role of a normal
office PBX. Hence in the cases where a customer does not wish
to invest in separate switching infrastructure of PLCC Express,
PLCC EPAX and PBX, the Eternity can be configured to handle
all these functions.
Reliability
The digital key-phones use just a single-pair of wires to
transport speech, data and power eliminating bulky and
unreliable wiring. The modular, centralized and software
driven architecture of the Eternity provide dependable
platform for PLCC Express applications. Moreover, redundancy
of critical hardware blocks are provided to meet needs of
mission-critical applications.
Universal Access
If need be, the Eternity can be configured to provide express
lines access to normal subscribers using analog phones. For
making an outgoing call, these users need to dial just the trunk
port number and call would be placed on the other end of the
express line. Incoming calls from the express lines can be
routed or transferred to these phones. If the phone have CLIP
feature, they can see the port number and even the name of
the remote location calling.
Value Added Features
Call Transfer, Call Toggle between two calls and Multi-Party
Conference are just few of the many value added features
possible. These functions help reduce time taken to arrive at an
important decision and contribute to the quality of the
decision. These features can be programmed on the DSS keys
and hence are easy to use.
Ease of Use
Making and receiving calls from the key-phone is intuitive and
easy. Its LCD displays the name of the called or calling location.
DSS keys allow single touch access to all the locations. Dual
color LED is provided for each location showing elaborate
status of the line. Talking is possible through the handset or the
built-in speaker-phone. The status of all the ports is visible to all
the users.
Extended Coverage
As the digital key-phones use just a single pair of wires for
speech, data and power, it is easy to extend them to offices and
residences of concerned authorities living next to the site. Thus
these important people can attend to emergencies even during
night hours and holidays.
Flexibility
Ringer and speech volume can be adjusted by the user to suit
his tastes. Ring tune and cadence can also be programmed to
differentiate between different phones ringing simultaneously.
In fact, different key-phones can have different keys assigned
for different locations. This allows dividing the total traffic
between two key-phones. Flexible hunting groups with
simultaneous and round-robin rings provide flexibility of
placing a call in a desired sequence.
Integrated Switch
E&M
Exp
E&M
Exp
PLCC
Modem
PLCC
Modem
Generation Plant
SLDC
Control
Room
E&M
Exp
E&M
Exp
PLCC
Modem
PLCC
Modem
LDC
ALDC
CE
EE
E&M
Exp
E&M
Exp
PLCC
Modem
440KV S/s
220 KV S/s
E&M - Express Lines
Integration of Eternity in PLCC Express Line Network
DIGITAL KEY TELEPHONES AND DSS CONSOLES
‘Eon’, the Digital Key Phone, is a versatile, feature-rich, easy to
use station. It supports a host of additional features providing
the user fast access to the functions of Matrix Eternity at a single
touch of a button. Matrix Digital Key Phone (DKP) is available in
two models - Eon42S and Eon42P. All models are available in
two colour variants - Black and White.
DSS72
KEY FEATURES IN EON42
Adjustable Ringer Volume and Speech Level
User has the option of adjusting the ringer volume level as per
the requirement. The added advantage is that both receive and
transmit speech levels can also be adjusted by the user.
DSS Keys
The Eon offers 24 soft keys that can be programmed for each
user, to access trunk line, SLT, DKP and even features, at a single
touch of the key.
Executive and Operator Functionality
The Eon provides user functionality of Operator or Executive by
means of dedicated keys to perform specific task by single
touch of buttons. Its 24 programmable keys can be
customized as to work as per user's requirement.
Last Dialed Calls
Last dialed 16 calls can be stored.
Message Paging
User of the Eon42 can page different pre-defined messages,
like Meet Me, Congratulations, Meeting Today, etc., to other
DKP users. These messages can be programmed by the system
engineer.
Missed Calls
Details of last 5 missed calls can be viewed on the LCD of the
Eon42. A useful feature for the user to find details of calls he
missed.
Standard Features available
in Eon42S and Eon42P
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Absent/Present Settings
Adjustable Ringer Volume Level
Adjustable Speech Level
Auto Answer
Background Music (BGM)
Call Chaining
Call Cost Display
Call Duration Display
Dialed Number Directory
Directory Dialing by Name
Forced Answer
Hands Free Operation
Key Pad Lock
Last Dialed Calls
Live Call Screening
Menu based Settings
Message Paging
Missed Calls List
Multiple Ringer Tones
Mute
Off-hook Alert
Personal Settings
Quick Dial
Room Monitor
Text Message Reply
Time Zone Display
Tri Colour LEDs for Port Status
Tri Colour LEDs for Port Status
Status of other extensions (DKP and SLT) and trunk lines can be
displayed on the Digital Key Phone. The status of the user's
extension as well as that of other extensions or trunks can be
known through the LEDs.
Eon42P
Eon42S
6 Lines x 24 Characters Backlit LCD Display
2 Lines x 24 Characters Backlit LCD Display
EONSOFT
An innovation from Matrix, the EonSoft offers integration of your PC with your DKP/SLT. A feature of great utility to those techno
savvy people who have computer on their desks and do not wish to keep a separate telephone.
Additional Features available in EonSoft
! Automatic Sensing of PC Status
! Automatic Sensing of Software Status
! Executive Mode (with 20 DSS Keys)
! Handset Connectivity
! Help Menu
! Integration with Microsoft Address Book
! Key Board Macros
! Key Board and Mouse Operation
! Programmable Tool Tips
! Shortcut Keys
! Standard Windows User Interface
! Tool Tips on Mouse Over
Forced Answer
This feature enables the caller to force the called party (on
Eon42 or EonSoft) to answer the call by making the destination
station's speaker go Off-Hook. This is useful when the called
party is not responding to the call in spite of the station ringing
continuously.
Help Menu
The EonSoft offers a user friendly help menu for ease of
operation.
Integration with Microsoft Address Book
The EonSoft can be integrated with Microsoft address book.
This helps the users to directly call the numbers stored in the
address book at a click of the mouse. The EonSoft accepts both
keyboard and mouse inputs.
Shortcut Keys
Shortcut keys can be defined for different functions so that
they can be used easily.
Tools Tips on Mouse Over
Tool tips shall be displayed on mouse over. These tips can be
programmed for each key. It can help the user to know details
about a particular key. It is also useful in intuitive operation of
the EonSoft.
EonSoft
FEATURE LIST
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12 kHz/16 kHz Metering
Abbreviated Dialing (Global & Personal)
Abbreviated Dialing (Free)
Access Codes (Programmable)
Account Codes
Account Codes (Forced)
Alarms (Time, Daily, Future Date & Time)
Alarm-Snooze
Alarm-Multiple
Allowed and Denied Lists
Alternate Number Dialing
Analog Input Port
Analog Output Port
Auto Attendant (Multiple Languages)
Auto Call Back (Busy, No Reply)
Auto Redial
Automated Control Applications
Background Music (DKP, SLT)
Barge-In
Behind the PBX Applications
Boss Ring
Call Accounting System (CAS) Interface
Call Budget
Call Cost Calculation
Call Duration Control
Call Follow Me
Call Forward (Busy, No Reply, Dual Ring,Busy or No Reply, To external number)
Call Forward (Remote)
Call Park (General and Personal Orbit)
Call Pick Up (Group and Selective)
Call Progress Tones
Call Splitting
Call Taping
Call Transfer (Screened, On Busy, While Ringing, Trunk to Trunk)
Calling Line Identification and Presentation (CLIP)
Calling Line Identity Restriction (CLIR)
Calling Line Identification-Station (DKP and SLT)
Calling Line Identification-Trunk (Analog, ISDN, T1/E1)
Central Ringer
Class of Service (CoS)
Closed User Group
CLI based Routing
Closed User Group (With/Without Exchange ID)
Communication Ports
Conference-3 Party
Conference-21 Party
Conference Dial-in
Conference-Multiple
Conflict Dialing
Continued Dialing
Conversation Recording
Customer Emergency Services Identification Dialing
Customer Name
Date and Time Format
Daylight Saving Time
Department Call
Digital Input Port
Digital Output Port
Direct Inward Dialing (DID)
Direct Inward System Access (DISA)
Direct Outward System Access (DOSA)
Distinctive Rings
Do Not Disturb (DND)
Do Not Disturb (Remote)
Dynamic Lock (Auto and Manual)
E&M Connectivity
Emergency Call Detection and Reporting
Emergency Dialing
External Call
External Music Port
Field programmable
Flash Timer
Flexible Clock Synchronisation
Flexible Numbers
Forced Call Disconnection
GPAX Applications
Helpdesk
Hold
Hot Desking
Hotline (Immediate and With Delay)
Hot Outward Dialing (With/Without Number, With/Without Delay)
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Hotel-Motel Features
Incoming Call Management
Internal Call
Internal Call Restriction
Interrupt Request
ISDN-BRI Connectivity
ISDN-PRI Connectivity
Last Caller Recall
Last Number Redial
Least Cost Routing
(Number, Time, Combination, Carrier Pre-Selection and Service Provider to Service
Provider)
Live Call Screening
Live Call Supervision
Master Time Zone
Maturity (12 kHz/16 kHz, Delay, CPD, Polarity Reversal, Connect)
Meet Me Paging
Message Wait
Mobile Ports
Music on Hold
Name Programming (Station, Trunk)
Networking Mode
Operator (Single, Multiple)
Override
Paging (Internal and External)
PLCC Applications
PMS Interface
Printer Port
Priority (Intercom and Trunk)
Privacy
Programmable Access Codes
Programmable Call progress tones and rings
Programming the System (Using SLT, DKP, Ethernet Port, Serial Port, Jeeves)
Public Address System Port
Quick Dial
Raid
Real Time Clock
Real Time Clock Synchronization
Region Code
Remote Alarm
Remote Call Forward
Remote Programming
RS232C Ports
Security Dialing and Reporting
Selective Trunk Access
Self Ring Test
Station Groups
Station In-Service/Out-Service
Station Message Detail Recording (SMDR)
Station Message Detail Recording (Incoming, Outgoing, Internal)
System Activity Log and Display
System Administrator (SA) Mode
System Debug
System Fault Log and Display
System Security (Passwords)
Time Tables
Toll Control
Trunk Access Groups
Trunk Auto Answer
Trunk Connectivity (TWTI)
Trunk Connectivity (BRI)
Trunk Connectivity (E&M)
Trunk Connectivity (E1)
Trunk Connectivity (GSM)
Trunk Connectivity (PRI)
Trunk Connectivity (T1)
Trunk Connectivity (VoIP)
Trunk Landing Groups
Trunk Parameters
Trunk Reservation
Upgrading the Software
User Security (Password)
Video Conferencing
Virtual Stations
Voice Help
Voice Mail Integration
Voice Message Applications
Voice Prompts for Tones
Walk-in Class of Service
Web Based Programming
TECHNICAL SPECIFICATIONS
FXO (CO Lines) Port
Off Hook Line Impedance
Loop Limit
Pulse Dialing
Make/Break = 33:67
DTMF Dialing and Reception
Q.24
CLI Reception
and FSK Bellcore 212
Call Maturity
Reversal, 12 kHz or 16 kHz SPM
Protection
Connections
FXS (Stations Lines) Port
Loop Limit
Loop Current
Ring Voltage
Off Hook Line Impedance
Pulse Detection
DTMF Detection
CLI Presentation
and FSK Bellcore 212
Protection
Connections
: 600Ù
: 1500Ù
: 10PPS +/- 5%,
Signaling
: As per ITU-T Q.23 &
: DTMF, FSK ITU-T V.23
Supplementary Services*
: Delay, Polarity
Protection
: Solid State (over
Voltage and Over
Current) built-in
Secondary Protection
: Amphenol 36-Way
Connector
E1 CAS
Bit Rate
Line Coding
Signaling
: 1200 Ù Max
(Excluding Telephone)
: 39 mA (Max.)
: 60 Vrms@25 Hz
: 600Ù
: 10 PPS +/- 5%,
Make/Break = 33:67
: As per ITU-T Q.24
: DTMF, FSK ITU-T V.23
Alarms
Connection
Country Variants*
: Solid State built-in
Secondary Protection
: Amphenol 36-way
connector
Protection
Digital Key Phone (DKP) Port
Interfaces
Channels
Signaling
Loop Limit
Protection
BRI Trunks
Channels
Personality
Signaling
Supplementary Services*
Protection
PRI Trunks
Channels
Personality
: Single Pair for Speech,
Signaling and Power
: 2B+D
: Proprietary Protocol
: 150Ù (Eon 45),
100 Ù (Eon 42)
: Solid State built-in
Secondary Protection
: 23B+D and 30B+D
: Network (NT)* and
Terminal (TE)
: Euro ISDN ETSI DSS1
CTR3 (NET3), ITU-T
Q.921, Q.931, US
National ISDN-1,
German 1TR6, France
VNx, Australian TS013, TS-031
: Euro ISDN, US Nation
ISDN
: Solid State built-in
Secondary Protection
: 23B+D and 30B+D
: Network (NT)* and
T1 RBS
Bit Rate
Line Coding
Signaling
Alarms
Performance
Connection
Protection
GSM Trunks
GSM Band
Compliant
SIM Card
SIM Interface
Transmission Power
Terminal (TE)
: Euro ISDN ETSI DSS1
CTR4 (NET5), ITU-T
Q.921, Q.931, US
National ISDN-2,
German 1TR6, France
VNx, Australian TS014, TS-038
: Euro ISDN, US Nation
ISDN
: Solid State built-in
Secondary Protection
: 2048 kbps +/- 50
ppm
: HDB3
: ITU-T Q.400, Q.421,
Q.422, Q.424, Q.440Q.442, Q.450, Q.457458, Q.466 and
Q.471-Q-476 and
MFC-R2
: 1.431, G.732, ETSI
300-233
: RJ45 (120 Ù)
: Argentina, Bahrain,
Bolivia, Brazil, Chile,
China, Columbia,
Czech Republic,
Honduras, India,
Indonesia, Korea,
Malaysia, Panama,
Singapore, Thailand
: Solid State built-in
Secondary Protection
: 1544 kbps
: AMI and B8ZS
: Using ABCD Signaling
includes EIA-464 B/
E&M, Wink Start,
FXS Ground Start, FXS
Loop Start, FXO,
DTMF, MF-R1
: ANSI T1.231
: ANSI T1.403, ANSI
T1.231, AT&T
TR54016
: RJ45 (100 Ù)
: Solid State built-in
Secondary Protection
: Quad-band,GSM850,
EGSM850,
DCS1800,PCS1900
: ETSI GSM Phase2/2+
: One per GSM Port
: 1.8V, 3V
: Class 4 (2W) at
GSM850 MHz and
EGSM900 MHz Band
RF Sensitivity
External Antenna
Class 1 (1W) at
DCS1800 MHz and
PCS1900 MHz Band
: Better than -106dBm.
: 1 Antenna per 4 GSM
Ports, 3.0 dBi, SMA
(Female), 50Ù Omni
Directional with Cable
of 3 meters Length.
Power Supply
Option 1
Option 2
Power Consumption (Typical)
Eternity ME10S
Eternity ME16S
Eternity GE6S
Eternity ME16S
E&M Trunks
Type
Signaling
Signaling Protocol
Speech Interface
: Type IV and Type V
: Pulse 10 PPS, Pulse
20 PPS, DTMF
: Normal, Delay, Wink,
CCS Signals
: 2-Wire and 4-Wire
Transmission Parameters (FXS-FXO)
Return Loss
: > 20 dB
Insertion Loss
: < 1 dB
Inter-channel cross-talk
: < -65 dBm
Idle channel noise
: < -65 dBmOp
Longitudinal Balance
: Better than 40 dB
Additional Ports
Analog Input Port
Analog Output Port
Digital Input Port
Digital Output Port
Switching and Control
Type of Switching
Type of Control
: 0.7 Vrms, Isolated,
Push-Type Connector
: 0.7 Vrms, Isolated,
Push-Type Connector
: Loop SensingOpen/Close, 5 mA,
Push-Type Connector
: VDC Max = 60 V DC,
IDC Max = 0.15A,
Push-Type Connector
: PCM/TDM, Digital
Switching (100%
Non-blocking)
: CMOS Microcontroller with SPC,
Distributed
Processing,
Architecture
Dimensions (W x H x D)
Eternity GE6S
: 26.0 x14.2 x 24.4 cm (10.2" x 5.6" x 9.6")
Eternity ME10S : 48.2 x 33.0 x 29.9 cm (19.0” x 12.9” x 11.7”)
Eternity ME16S : 52.3 x 33.0 x 29.9 cm (20.5” x 12.9” x 11.7”)
Unit Weight
Eternity GE6S
: 3.5 kg (7.7 lbs)
Eternity ME10S : 8.3 kg (18.3 lb)
Eternity ME16S : 10.5 kg (23.1 lb)
Shipping Weight
Eternity GE6S
: 6.5 kg (14.3 lbs)
Eternity ME10S : 12.3 kg (27.1 lb)
Eternity ME16S : 15.0 kg (33.0 lb)
Shipping Weight
Eternity GE6S
: Wall Mount, Table Top
Eternity ME10S : Wall Mount, Table Top, 19” Rack (Optional)
Eternity ME16S : Wall Mount, Table Top
Environment
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
: Mains 90-265 V AC,
47-63 Hz
: 48 V DC +/- 20%
: 70 W
: 100 W
: 30 W
: 10.5 kg (23.1 lbs)
: -10° C to 50° C (14° F
to122° F)
: 5-95% RH, NonCondensing
: -40° C to 85° C (-40° F
to 185° F)
: 0-95% RH, NonCondensing
Compliance
rd
Safety
IEC 60950 3 Edition (1999)
EC Directives
R&TTE 1999/5/EC
LVD 73/23/EEC
EMC 89/336/EEC
EMI/EMC
Conducted Emission
Radiated Electromagnetic Field
Harmonic Current Emission
Voltage Flicker
Electro-static Discharge
Radiated Susceptibility
Electrical Fast Transient
Surge
Conducted Immunity
Power Frequency Magnetic Field
Voltage Interruption & Dips
TEC
TEC/WR/1/1PX-01/03/140.Nov 07
FCC68
US: MTXMFO1BETERNITY
Environment Test
Cold Test
Dry Heat Test
Damp Test
Mechanical
Vibration Test
Shock Test
: CISPR 22 Class A, FCC Part 15 PartB, Class A
: CISPR 22 Class A, FCC Part 15 PartB, Class A
: IEC 61000-3-2
: IEC 61000-3-3
: IEC 61000-4-2
: IEC 61000-4-3
: IEC 61000-4-4
: IEC 61000-4-5
: IEC 61000-4-6
: IEC 61000-4-8
: IEC 61000-4-11
IS:9000 Part 2 / Section 4
IS:9000 Part 3 / Section 5
IS:9000 Part 5 / Section 1
: IEC 68-2-6
: IEC 68-2-27
ORDERING INFORMATION
Product
Description
Eternity GE6SAC
Eternity with 6 Universal Slots and Universal Power Supply (AC Mains)
Eternity GE6SDC
Eternity with 6 Universal Slots and DC Power Supply ( 48VDC)
Eternity ME10SAC
Eternity with 10 Universal Slots and Universal Power Supply (AC Mains)
Eternity ME10SDC
Eternity with 10 Universal Slots and DC Power Supply ( 48VDC)
Eternity ME16SAC
Eternity with 16 Universal Slots and Universal Power Supply (AC Mains)
Eternity ME16SDC
Eternity with 16 Universal Slots and DC Power Supply ( 48VDC)
Eternity GE6SAC PLCC Express
Eternity with 6 Universal Slots and Universal Power Supply (AC Mains) with PLCC Express Software
Eternity GE6SDC PLCC Express
Eternity with 6 Universal Slots and DC Power Supply ( 48VDC) with PLCC Express Software
Eternity ME10SAC PLCC Express
Eternity with 10 Universal Slots and Universal Power Supply (AC Mains) with PLCC Express Software
Eternity ME10SDC PLCC Express
Eternity with 10 Universal Slots and DC Power Supply ( 48VDC) with PLCC Express Software
Eternity ME16SAC PLCC Express
Eternity with 16 Universal Slots and Universal Power Supply (AC Mains) with PLCC Express Software
Eternity ME16SDC PLCC Express
Eternity with 16 Universal Slots and DC Power Supply ( 48VDC) with PLCC Express Software
CARDS FOR UNIVERSAL SLOTS
Eternity ME
Eternity ME Card SLT32
32 SLT Ports Card to connect 32 Single Line Telephones
Eternity ME Card SLT16
16 SLT Ports Card to connect 16 Single Line Telephones
Eternity ME Card SLT8
8 SLT Ports Card to connect 8 Single Line Telephones
Eternity ME Card DKP16
16 DKP Ports Card to connect 16 Digital Key Phones
Eternity ME Card DKP8
8 DKP Ports Card to connect 8 Digital Key Phones
Eternity ME Card TRK8
8 TRK Ports Card to connect 8 Two Wire CO Lines
Eternity ME Card TRK8+SLT24
8 TRK Ports and 24 SLT Ports Card to Connect 8 Two Wire CO Lines and 24 Single Line Telephones
Eternity ME Card TRK4+SLT12
4 TRK Ports and 12 SLT Ports Card to Connect 4 Two Wire CO Lines and 12 Single Line Telephones
Eternity ME Card BRI8
8 BRI Ports Card to connect 8 ISDN BRI lines or ISDN Compatible Devices
Eternity ME Card BRI4
4 BRI Ports Card to connect 4 ISDN BRI lines or ISDN Compatible Devices
Eternity ME Card T1E1PRI SINGLE
Single Port T1/E1/PRI Card to connect 1 T1/E1/PRI line or T1/E1/PRI Compatible Device
Eternity ME Card T1E1PRI DUAL
Dual Port T1/E1/PRI Card to connect 2 T1/E1/PRI lines or T1/E1/PRI Compatible Devices
Eternity ME Card E&M8
8 Ports E&M Card to connect to 8 E&M Lines
Eternity ME Card E&M4
4 Ports E&M Card to connect to 4 E&M Lines
Eternity ME Card MAGNETO8
8 Ports Magneto Card to connect 8 Magneto Phones
Eternity ME Card GSM8
8 Ports GSM Card to insert 8 GSM SIM Cards for GSM Network Connectivity
Eternity ME Card GSM4
4 Ports GSM Card to insert 4 GSM SIM Cards for GSM Network Connectivity
Eternity ME Card VoIP
VoIP Card to connect to IP Network for Making VoIP calls. Support 8 VoIP (SIP) Channels per Card
Eternity ME Card VMS
16 Port Voice Mail Server with 512 Mail Boxes to give Voice Mail Box facility to EPBX users ports.
Eternity GE6S
Eternity GE Card SLT16
16 SLT Ports Card to connect Single Line Telephones
Eternity GE Card SLT8
8 SLT Ports Card to connect 8 Single Line Telephones
Eternity GE Card DKP8
8 DKP Ports Card to Connect 8 Digital Key Phones
Eternity GE Card DKP4
4 DKP Ports Card to connect 4 Digital Key Phones
Eternity GE Card DKP4+SLT12
4 DKP Ports and 12 SLT Ports Card to connect 4 Digital Key Phones and 12 Single Line Telephones
Eternity GE Card DKP2+SLT6
2 DKP Ports and 6 SLT Ports Card to connect 2 Digital Key Phones and 6 Single Line Telephones
Eternity GE Card TRK4+SLT4
4 TRK Ports and 4 SLT Ports Card to connect 4 Two Wire CO Lines and 4 Single Line Telephones
Eternity GE Card TRK2+SLT14
2 TRK Ports and 14 SLT Ports Card to connect 2 Two Wire CO Lines and 14 Single Line Telephones
Eternity GE Card BRI4
4 BRI Ports Card to connect 4 ISDN BRI lines or ISDN Compatible Devices
Eternity GE Card BRI2
2 BRI Ports Card to connect 2 ISDN BRI lines or ISDN Compatible Devices
Eternity GE Card T1E1PRI SINGLE
Single Port T1/E1/PRI Card to connect 1 T1/E1/PRI line or T1/E1/PRI Compatible Device
Eternity GE Card E&M4
4 Ports E&M Card to connect to 4 E&M Lines
Eternity GE Card GSM4
4 Ports GSM Card to insert 4 GSM SIM Cards for GSM Network Connectivity
Eternity GE Card GSM2
2 Ports GSM Card to insert 2 GSM SIM Cards for GSM Network Connectivity
Eternity GE Card VoIP
VoIP Card to connect to IP Network for Making VoIP calls. Support 8 VoIP (SIP) Channels per Card
Eternity GE Card VMS
16 Port Voice Mail Server with 512 Mail Boxes to give Voice Mail Box facility to EPBX users ports.
Accessories
EON42S
Digital Key Phone with 42 Keys and 2 lines X 24 Characters display
EON42P
Digital Key Phone with 42 Keys and 6 lines X 24 Characters display
DSS72
Direct Station Selector with 72 Keys to be used with Eon42
Eon Soft
PC controlled Digital Key Phone.
SYSTEM RESOURCES
System Resources
Universal Slots
Total Time Slots
Total Ports
Description
Maximum Capacity
GE6S
6
192
96
The Maximum Physical Card Slots
The Maximum Time Slots
The Maximum Physical Ports Available
ME10S
10
384+8*
324
ME16S
16
512+8*
516
* 8 Time Slots are Reserved for 4 Built-in DKP Ports
OPTIONAL INTERFACES
System Resources
Description
SLT Ports
DKP/DSS Ports
To connect Single Line Telephones
To connect Proprietary Digital Key Phones
or DSS Consoles
To connect Two wire CO Lines
To connect E&M Network
To connect to GSM Network
To connect Magneto Phones
To connect to ISDN BRI Network or ISDN
Compatible Devices
To connect to T1 or E1 or PRI Network or
Compatible Devices
To connect to Internet or Intranet for VoIP
(SIP) calling. Support 8 VoIP Ports per Card
To configure as Voice Mail System
TRK Ports
E&M Ports
GSM Ports
Magneto Trunk Ports
BRI Ports
T1/E1/PRI Ports
VoIP Ports
Voice Mail System
Time Slot
Consumption
Maximum Ports
1
GE6S
96
ME10S
320
ME16S
512
2
1
1
1
1
48
24
24
24
24
128
80
80
16
80
128
128
128
16
128
2
24
32
32
32
6
8
8
1
16
48
1
80
1
128
1
BUILT-IN INTERFACES
System Resources
DKP/DSS Ports
Description
To connect Proprietary Digital Key Phone or DSS Consoles
GE6S
--
ME10S
4
ME16S
4
RS232C Ports
Parallel Printer Ports
Analog Input Ports
Analog Output Ports
Digital Input Ports
Digital Output Ports
Ethernet Ports
USB Ports
Voice Modules
To connect to a Computer for SMDR Output
To connect to a Parallel Printer
To connect External Music Device
To connect to a Public Addressing System
To connect to Sensor or Panic Switch
To connect to External Devices like Door Lock or Relay Port
To access Web based programming tool "Jeeves"
Reserved for Future Application
To configure as Auto Attendant and/or for Recording Voice
messages to be used in other Voice based applications
Maximum No of Simultaneous 3-party Conference
To provide Redundancy Option for Master Card,
Switch Card and Power Supply
1
-1
1
1
1
1
1
2
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
8
5
16
7
16
7
NA
Yes
NA
Conference
Redundancy
*Check Availability
ABOUT MATRIX
01.02-Sept ‘08
An ISO 9001 Company, Matrix is a leader in the VoIP, GSM, Key Phone System and PBX market. An innovative,
technology driven and customer focused organization; the company is committed to keeping pace with revolutions
in the telecom industry. This has resulted in bringing forth of cutting edge products like Digital and ISDN Key Phone
Systems, Voice Messaging Products, GSM Gateways, VoIP Gateways, VoIP PBXs, Intercom Security Products
and PLCC Switches. With over 1,000,000 line units installed and growing by over 1000 line units per day, the
installed base of Matrix connects over 10,000,000 calls everyday. Thus, Matrix has gained the trust and admiration
of users representing the entire spectrum of industries, and has won many awards for its innovative products.