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Prosocial Behavior:
Why Do People Help?
Chapter 11
“If you want others to be happy,
practice compassion.
If you want to be happy,
practice compassion.”
–The Dalai Lama
Copyright © 2010 Pearson Education. All rights reserved.
Basic Motives Underlying Prosocial
Behavior: Why Do People Help?
Prosocial Behavior
Altruism
Copyright © 2010 Pearson Education. All rights reserved.
Evolutionary Psychology:
Instincts and Genes
Evolutionary Psychology
The attempt to explain social behavior in
terms of genetic factors that evolved over
time according to the principles of natural
selection.
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Evolutionary Psychology:
Instincts and Genes
Kin Selection
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The Reciprocity Norm
Norm of Reciprocity
The expectation that helping others
will increase the likelihood that they
will help us in the future.
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Learning Social Norms
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Social Exchange:
The Costs and Rewards of Helping
Social exchange theory
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Empathy and Altruism:
The Pure Motive for Helping
Empathy
Empathy-Altruism Hypothesis
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Personal Qualities and Prosocial
Behavior: Why Do Some People
Help More Than Others?
Individual Differences:The Altruistic
Personality
Altruistic Personality
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Individual Differences:
The Altruistic Personality
We need to consider several other critical
factors as well, such as:
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Gender Differences in
Prosocial Behavior
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Cultural Differences in
Prosocial Behavior
People in all cultures are more likely to help
anyone they define as a member of their ingroup than those they perceive in out-groups.
In-Group
Out-Group
.
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Cultural Differences in
Prosocial Behavior
A particular cultural value that strongly relates to
prosocial behavior is simpatía.
Religion and prosocial behavior
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The Effects of Mood on
Prosocial Behavior
Effects of Positive Moods:
Feel Good, Do Good
Being in a good mood can increase helping for
three reasons:
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The Effects of Mood on
Prosocial Behavior
Negative-State Relief:
Feel Bad, Do Good
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The Effects of Mood on
Prosocial Behavior
Negative-State Relief:
Feel Bad, Do Good
Negative-State Relief Hypothesis
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Situational Determinants of Prosocial
Behaviors: When Will People Help?
Environment: Rural versus Urban
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Environment:
Rural versus Urban
Urban Overload Hypothesis
The theory that people living in cities are
constantly being bombarded with stimulation
and that they keep to themselves to avoid being
overwhelmed by it.
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Residential Mobility
Living for a long time in one place leads to:
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The Number of Bystanders:
The Bystander Effect
Dozens of other studies, conducted in the
laboratory and in the field, have found what they
found: The greater the number of bystanders
who witness an emergency, the less likely any
one of them is to help the victim.
This is known as the bystander effect.
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Noticing an Event
Interpreting the Event
as an Emergency
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Interpreting the Event
as an Emergency
Pluralistic Ignorance
Bystanders’ assuming that nothing is
wrong in an emergency because
no one else looks concerned.
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Assuming Responsibility
Diffusion of Responsibility
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Knowing How to Help
Deciding to Implement the Help
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The Nature of the Relationship:
Communal vs. Exchange Relationships
Communal relationships are those in which
people’s primary concern is with the
welfare of the other person (e.g., a child),
whereas exchange relationships are
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How Can Helping Be Increased?
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Increasing the Likelihood that
Bystanders Will Intervene
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Positive Psychology and
Prosocial Behavior
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