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POSITION DESCRIPTION AND REQUIREMENTS
TITLE:
FLSA:
REPORTS TO:
Assistant Director Resident Care
Exempt
Director of Resident Care
SUMMARY OF DUTIES:
An employee in this position supports the Director of Resident Care (DRC) and ensures proper resident care
is provided by the care staff to residents in a Home for Aged (HFA) Assisted Living and Memory Care
environment and is responsible for monitoring each resident’s individualized service plan. An employee in
this position reports directly to the Director of Resident Care. This employee is a working supervisor and
responsible for leading our 3rd shift and ensuring the completion of all shift duties as well as other assigned
duties as directed by DRC.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Direct and monitor the care provided by the care staff to ensure each resident’s individual needs are
consistently met and each resident’s service plan is being followed to ensure the physical, mental and
social needs are being met, including reassessment of any resident who has experienced a change in
their physical and/or mental condition. Follow-up on all changes in resident’s condition, as
documented in daily shift notes.
2. Communicating new programs, procedures, interventions and/or changes in a resident’s
health/circumstance to the care staff, and resident’s physician when indicated which includes
coordinating necessary resident physician appointments.
3. Assist resident care staff in completion of their job responsibilities if necessary; lead care staff in
gaining exceptional skills in the care of residents; monitor resident care staff work performance;
pendant call response times.
4. Develop and maintain an open relationship with residents of the community through regular
interaction, to encourage and support residents with their involvement in the community.
5. Responsible for the medication management process including, medication documentation, support
and review of med passers, controlled substance medication count and disposal according to state
regulations; daily review of new orders and communication with resident/resident’s family, physician
and pharmacy regarding medication orders and/or changes in resident medications. Assist with
monthly check-in of cycle medications and requested refills or new orders. Review e-MAR and
resolve all flags, and concerns or questions that arise during shift passes. Responsible for assisting
with monthly medication check-in of cycle medications and requested refills.
6. Serve as the first line for mitigating concerns with the resident and/or resident’s family and provide
support and information to each resident and their family; respond promptly to a resident’s and/or
resident’s family need/concern.
7. Meet with DRC to discuss coordination of services to residents, needs and challenges of resident
care, including possible discharge; coordinate with DRC to confer with resident and/or resident’s
family regarding changes in a resident’s status.
8. Monitor documentation in and completion of chart notes, medication administration record; conduct
resident chart audits to ensure accuracy and completeness of resident’s medical record.
9. Responsible for the safety and well-being of the residents including completion of resident incident
reports in compliance with licensing regulations; responsible for safety of residents in case of
emergencies; identify potential safety hazards, initiate corrective action to address potential hazard
and inform DRC.
10. Oversee completion of regularly scheduled events regarding resident safety/health, e.g. resident vital
signs, fire drills, resident TB testing, flu/pneumonia vaccinations
11. Maintain clean and organized Medication Rooms, including maintenance of equipment and inventory
of resident care supplies including PPE and first aid supplies, etc.; report to DRC needed supplies,
equipment repairs, etc.
12. Practice appropriate lifting and transfer techniques when assisting residents; awareness of general
safety, environmental, and infection control procedures; familiar with (PPE) Personal Protective
Equipment and universal precautions relating to OSHA-Blood-borne Pathogen Standard.
13. Knowledge of location of community’s Disaster Manual and Material Safety Data Sheets (MSDS)
and the reporting system specified in the Right to Know policy.
14. Excellent attendance, timeliness in reporting to work, and discussion of all absences, injuries and
illnesses with DRC; attendance at professional seminars and community activities.
15. Attend minimum of 10 in-service training programs per 12-month period.
SUPERVISORY RESPONSIBILITIES
1. Provide supervision, orientation and training to resident care staff, direct, monitor and motivate staff
and staff performance, assess workload, assign work responsibilities, review and monitor care staff
attendance records. Discuss any needs or concerns with DRC.
2. Encourage and provide opportunities for resident care staff to provide input into policies and
procedures to ensure quality resident services; meet with staff to determine needs and challenges of
job responsibilities. Discuss any needs or concerns with DRC.
3. Assist DRC in the development and implementation of departmental policies, procedures and
operations; accountable, dependable and assertive in identifying departmental and staffing needs.
4. Assess problem situations to identify causes, process relevant information, generate possible
solutions and make recommendations to resolve problem.
5. Provide leadership and encourage a professional, positive attitude among community staff by being a
role model in conduct, appearance, communication, mutual respect and ethical behavior and decision
making.
6. Present an open, positive, and professional image to all residents, visitors, co-workers and general
public by displaying general warmth and kindness in a friendly, courteous, respectful manner at all
time and under all circumstances.
7. Regular communication with DRC (including a daily shift report identifying staff performance and
resident health condition/issues) and provide input into community’s resident care program.
8. Assist DRC with selection of resident care staff and make recommendations regarding disciplinary
action, work performance, salary adjustments, promotions and terminations or resident care staff.
9. Participate in planning and implementation of on-going quality assurance process and improvement
efforts consistent with community’s philosophy and mission statement.
POSITION REQUIREMENTS - KNOWLEDGE, SKILLS, ABILITIES
1. Ability to perform necessary job responsibilities of Care Staff and Medication Passer.
2. Ability to manage care staff assigned to shift to ensure all resident care needs are performed as well
as monitor that resident calls are answered in a timely manner.
3. Friendly, courteous manner; highly motivated, patient; excellent communication skills to care staff
and residents with varying degrees of abilities.
4. Knowledge of assisted living and memory care principles, techniques, methods and current
trends/developments regarding resident care including knowledge of Resident’s Rights, federal/state
licensing and regulations for Home for Aged community.
5. Knowledge of computer PC operations and software e.g. Microsoft Word, Excel, Outlook, etc.; good
organizational and prioritization skills.
6. Ability to be flexible, solve problems/conflicts effectively in a sensitive and calm manner, act
independently and carry out oral and/or written instructions; ability to react quickly and decisively in
the event of an emergency.
7. Affinity for seniors and genuine care regarding their well-being with an ability to maintain
appropriate attitude and conduct for the welfare of residents; compassionate; demonstrate an
appreciation of the heritage, values, and wisdom of the resident and an understanding of their rights,
the aging process and diseases of the elderly.
8. Display honesty, integrity, dependability and ability to work as a team member, possess good
leadership and interpersonal skills and maintain a positive attitude toward employment; able to
communicate effectively and maintain confidentiality of resident and employee information in
compliance with HIPPA regulations.
9. Reliable transportation to work with flexibility to work on any day of the week, any designated shift.
10. Ability to identify own personal strengths and weaknesses and discuss with supervision.
11. Satisfactory references, background check, drug screen, pre-employment physical and current TB
skin test (or chest x-ray) for tuberculosis.
EDUCATION & EXPERIENCE
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CNA Certification or minimum of 2 years of experience in health related and/or elder care
environment
Previous work experience as a Care Staff and Medication Passer
2 years of supervisory experience in a care setting
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
1. Work is performed in a residential community setting; possible exposure to unpleasant conditions
such as cleaning of human waste and bodily fluids to maintain a sanitary environment for residents,
visitors and staff of the community.
2. Speaking and hearing required to perform job responsibilities; reading/writing; understand directions
and communicate verbally.
3. Specific vision abilities required include color, vision acuity for items near and far, depth perception
and ability to adjust vision focus.
4. Employee must be in good physical health and have the ability to climb, balance, kneel, crouch,
reach, walk-at least 3 miles/day, sit, lift, grasp, perform repetitive motions involving extensive
bending/twisting-at least 25 times/day, stooping, pushing, pulling, fingering, wrist motions and foot
operations; ability to stand for an extended period of time without significant rest period; possess the
strength/stamina to lift more than 100 lbs. with assist.
CERTIFICATION:
I certify that I have read and understand the job responsibilities* assigned to this position as
Assistant Director.
_____________________________________________________________________
EMPLOYEE NAME PRINTED
______________________________________________________________________
EMPLOYEE SIGNATURE
DATE
*This job description is intended to describe the general nature and level of work being performed by the employee(s)
of this job. It is not intended to be an exhaustive list of all responsibilities and activities required of this position.