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The Network Management Problem Chapter 3 Network Management, MIBs, and MPLS Stephen B. Morris Rodrigo Iglesias de Aliaga Revised Spring 2006 Rudimentary NMS Software Components 1 Overview Network Operators problems with the growth of traffic types and volumes. Operational increase due to Multiple NMS growth. There is a strong need to reduce the cost of ownership and improve the return on investment (ROI) for network equipment. Revised Spring 2006 Rudimentary NMS Software Components 2 Overview Automated, flow-through actions are required for network management operations. Provisioning Detecting faults Checking (and verifying) performance Billing/accounting Initiating repairs or network upgrades Maintaining the network inventory Revised Spring 2006 Rudimentary NMS Software Components 3 Bringing the Managed Data to the Code Managed objects reside on many SNMP agent hosts. Copies of managed objects reside on SNMP management systems. Changes in agent data may have to be regularly reconciled with the management system copy. Revised Spring 2006 Rudimentary NMS Software Components 4 Bringing the Managed Data to the Code Components of an NMS Revised Spring 2006 Rudimentary NMS Software Components 5 Bringing the Managed Data to the Code The Quality of an NMS is inversely proportional to the gap between its picture of the network and the actual state of the underlying network- the smaller the gap, the better the NMS. As managed NES become more complex, an extra burden is placed on the management system. Revised Spring 2006 Rudimentary NMS Software Components 6 Scalability Today’s Network is Tomorrow’s NE Scalability is one of the biggest problems facing modern networking. A scalability problem occurs when an increase in the number of instances of a given managed object in the network necessitates a compensating, proportional resource increase inside the management system. Revised Spring 2006 Rudimentary NMS Software Components 7 Layer 2 VPN Scalability Scalability Problems tend to arise in situations of proportional growth. The N2 Problem When the number of layer 2 virtual circuits rquired is proportional to the square of the number of sites. Anything in networking that grows at the rate of N2 tends to give rise to a problem of scale. As the number of sites gets bigger, the N2 term is more significant than the other terms. Revised Spring 2006 Rudimentary NMS Software Components 8 The N2 problem Revised Spring 2006 Rudimentary NMS Software Components 9 The N2 problem Layer 3 VPNs Layer 3 VPNs provide a much more scalable solution because the number of connections required is proportional to a number of sites, not the square of the number of sites. Layer 3 VPNs avoid the need for a full mesh between all of the customer edge routers by providing these features: A layer 3 core Overlapping IP address range across the connected sites (if separate organizations use the same VPN service) Multiple routing table instances in the provider edge routers Revised Spring 2006 Rudimentary NMS Software Components 10 Virtual Circuit Status Monitoring Scalability problems arise when the MIB table entries become very large due to NMS attempts to read all MIB table entries at the same time. Revised Spring 2006 Rudimentary NMS Software Components 11 MIB Scalability Network operators and their users demand more: Bandwidth Faster Networks Bigger Devices Scalability concerns are growing because routers and switches are routinely expected to support the creation of millions of virtual circuits. Revised Spring 2006 Rudimentary NMS Software Components 12 Creating LSPs in an MPLS network Revised Spring 2006 Rudimentary NMS Software Components 13 Other Enterprise Network Scalability Issues Scalability concerns also affect enterprise networks in these areas: Storage Solutions Administration of Firewalls Access control lists and static routes Security Managements Rules for permitting or blocking packet transit Routers Adding, deleting, modifying, and monitoring SANs Encryption keys, biometrics facilities, and password control Application Management Revised Spring 2006 Rudimentary NMS Software Components 14 Light Reading Trials Internet core routers from Cisco, Juniper, Charlotte’s Networks, and Foundry Networks were stress-tested during 2001 using these tests MPLS throughput Latency IP throughput at OC-48 IP throughput at OC-192 Revised Spring 2006 Rudimentary NMS Software Components 15 Large NEs Advantages of the deployment of much bigger device They reduce the number of devices required, saving central office (CO) space and reducing cooling and power requirements. They may help to reduce cabling by aggregating links. They offer richer feature set. Disadvantages They are harder to manage. They potentially generate vast amounts of management data. They are a possible single point of failure if not back up. Revised Spring 2006 Rudimentary NMS Software Components 16 Expensive (and Scarce) Development Skill Sets Building management systems for the devices of today and tomorrow is increasingly difficult. General migration to a Layer 3 infrastructure is another reason for the widening gap between available development skills and required product features. The need for customers to see rapid ROI for all infrastructural purchases Revised Spring 2006 Rudimentary NMS Software Components 17 Expensive (and Scarce) Development Skill Sets A different approach is needed for developing management systems. Acquiring skills like these would positively enhance the development process. A solution mindset Distributed, creative problem solving Taking ownership Acquiring domain expertise Embracing short development cycles Minimizing code changes Strong testing capability Revised Spring 2006 Rudimentary NMS Software Components 18 A Solution Mindset Solutions have a number of characteristics Clear economic value Fulfillment of important requirements Resolution of one or more end-user problems Revised Spring 2006 Rudimentary NMS Software Components 19 A Solution Mindset Revised Spring 2006 Rudimentary NMS Software Components 20 Distributed, Creative Problem Solving Software Bugs NE Bugs (Hard to identify) Performance Bottlenecks in FCAPS applications due to congestion on the network. Client Applications crashing from time to time MIB Table Corruption SNMP Agent Exceptions Revised Spring 2006 Rudimentary NMS Software Components 21 Distributed, Creative Problem Solving Tools available to solve these problems UML support packages Java/C++/SDL products Version control Debuggers Revised Spring 2006 Rudimentary NMS Software Components 22 Taking Ownership A broad task can be ring-fenced by a small group of developers who take responsibility for design, development, and delivery. Traditional development boundaries are removed. No more pure GUI, backend, or database developers. All NMS software developers should strive to extend their portfolio of skills to achieve this. Institutional memory relates to individual developers with key knowledge of product infrastructure. Revised Spring 2006 Rudimentary NMS Software Components 23 Acquiring Domain Expertise Domain expertise represents a range of detailed knowledge IP/MPLS that can be readily applied to the needs of an organization. Revised Spring 2006 Rudimentary NMS Software Components 24 Acquiring Domain Expertise Knowledge include areas such us: Layer 2 and layer 3 traffic engineering Layer 2 and layer 3 QoS Network Management Convergence of legacy technologies into IP Backward and forward compatibility of new technologies MPLS Revised Spring 2006 Rudimentary NMS Software Components 25 Linked Overviews ATM Linked Overview IP Linked Overview Embracing Short Development Cycles Minimizing Code Changes Revised Spring 2006 Rudimentary NMS Software Components 26 Elements of NMS Development NMS Developments Using a browser-based GUI Developer wants to check that the software executed the correct actions During provisioning, developer verifies Java Database is updated by the management system code Verifying that the correct set of managed objects was written to the NE Revised Spring 2006 Rudimentary NMS Software Components 27 Elements of NMS Development Data Analysis Upgrade considerations UML, Java, and Object-Oriented Development Class Design for Major NMS Features GUI Development Middleware Using CORBA-Based Products Insulating Applications from Low-Level Code Revised Spring 2006 Rudimentary NMS Software Components 28 Expensive (and Scarce) Operational Skill Sets The growing complexity of networks is pointing to increasingly scarce operational skills Multiservice Switches Enterprise network typically want to: Reduce the payback period for new purchases Maintain and expand existing network services Reduce operational costs associated with multiple networks Telephony LAN Revised Spring 2006 Rudimentary NMS Software Components 29 Expensive (and Scarce) Operational Skill Sets Multiservice Switches MPLS provides a way of filling these needs in conjunction with multiservice switches ATM FR TDM IP Revised Spring 2006 Rudimentary NMS Software Components 30 MPLS: Second Chunk Managed objects of MPLS Explicit Route Objects Resource blocks Tunnels and LSPs In-segments Out-segments Cross-connects Routing Protocols Signaling Protocols Label operations Traffic Engineering QoS Revised Spring 2006 Rudimentary NMS Software Components 31 Explicit Route Objects An ERO is a of layer 3 address hops inside an MPLS cloud Describes a list of MPLS nodes through which a tunnel passes. EROs are used by signaling protocols to create tunnels Revised Spring 2006 Rudimentary NMS Software Components 32 Resource Blocks MPLS permits the reservation of resources in the network. Resource blocks provide a means for recording the bandwidth settings Resource blocks include Maximum reserved bandwidth Maximum traffic burst size Packet length Revised Spring 2006 Rudimentary NMS Software Components 33 Tunnels and LSPs MPLS-encapsulated packets enter the tunnel, pass across the appropiaye path, and exhibit three important characteristics Forwarding is based on MPLS label rather than IP header Resource usage is fixed, based on those rederved at the time of connection creation The path taken by the traffic is constrained by the path chosen in advance by the user. Revised Spring 2006 Rudimentary NMS Software Components 34 In-Segments and Out-Segments In-segments on an MPLS node represent the point of ingress for traffic Out-segments represent the point of egress for traffic Revised Spring 2006 Rudimentary NMS Software Components 35 Cross-Connects MPLS node uses the cross-connect settings to decide how to switch traffic between the segments Connection Types Point-to-Point Point-to-Multipoint Multipoint-to-Point Revised Spring 2006 Rudimentary NMS Software Components 36 Routing Protocols MPLS incorporates standard IP routing protocols such as OSPF, IS-IS and BGP4 Revised Spring 2006 Rudimentary NMS Software Components 37 Signaling Protocols LSPs and tunnels can be achieved either manually or via signaling Signaled connections have Resource Reserved Labels Distributed Paths selected by protocols RSVP-TE LDP Revised Spring 2006 Rudimentary NMS Software Components 38 Label Operations MPLS-labeled traffic is forwarded based on its encapsulated value The operations that can be executed against labels are Lookup Swap Pop Push Revised Spring 2006 Rudimentary NMS Software Components 39 MPLS Encapsulation The MPLS Encapsulation specifies four reserved label values 0-IPv4 explicit null that signals the receiving node to pop the label and execute an IP lookup 1-Router alert that indicates to the receiving node to examine the packet more closely (rather than simply forwarding it) 2-IPv6 explicit null 3-Implicit null that signals the receiving node to pop the label and execute an IP lookup Revised Spring 2006 Rudimentary NMS Software Components 40 Qos and Traffic Engineering LAN Bandwidth can be increased as needed using switches Excess bandwidth helps avoid congestion Traffic Engineering is set to become a mandatory element of converged layer 3 enterprise networks. Revised Spring 2006 Rudimentary NMS Software Components 41 QoS There are three approaches that can be adopted for providing different levels of network service Best effort (as provided by the Internet) Fine granularity QoS (Integrated Services – IntServ) Coarse granularity QoS (Differentiated Services – DiffServ) Revised Spring 2006 Rudimentary NMS Software Components 42 IP Header Revised Spring 2006 Rudimentary NMS Software Components 43 MPLS and Scalability This table can include millions of rows It is not practical to try to read or write an object of this size using SNMP Unfortunately, it might be necessary if a network is being initially commissioned or rebalanced after adding new hardware Revised Spring 2006 Rudimentary NMS Software Components 44 MPLS and Scalability Revised Spring 2006 Rudimentary NMS Software Components 45 MPLS and Scalability Revised Spring 2006 Rudimentary NMS Software Components 46 Summary Bringing managed data and code together is one of the central foundations of computing and network management Designers of management systems need rarified skills set that matches the range of technologies embedded in NEs and networks Liberal use of standards documents and linked overviews are some important tools for tackling the complexity of system development, managed object derivation, and definition. Networks must increasingly support a growing range of traffic types. (Traffic Engineering and QoS handling in Layer 2 and Layer 3 Networks). Revised Spring 2006 Rudimentary NMS Software Components 47