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Kevin M. Baker 4930 3rd street NW Rochester, Minnesota 55901 (507) 289-3117 [email protected] http://webpages.charter.net/kmarkb Summary A highly skilled Information Technology professional and Electrical Engineer with extensive experience in programming, hardware and software, server operations, testing, failure analysis, and manufacturing automation as well as documentation. Possesses a demonstrated expertise in managing operating systems, hardware/software, applications, and networking environments. As a committed and goal-oriented leader, readily adapts to technological advancements to provide up-to-date, uninterrupted operations. Expertly resolves problems rapidly and conclusively for continual quality service. Understands corporate technology needs and delivers significant contributions to propel business and product success. While at IBM I took courses to obtain an Electrical Engineering Degree equivalency and continued to take other courses to keep my skills up to date. I was given the opportunity to return to school. I welcomed being able to make improvements and learn new skills. I believe that education is something that should always be on going. I continue to explore existing and new technologies attempting to implement them where appropriate. I am currently taking courses towards a Health Information Technology AAS degree. Skills Technical Writing Database MySQL, DB2, Oracle ClearQuest SQL Lotus Notes Microsoft Access Operating Systems Microsoft Windows Linux, AIX DOS, OS/2 OS/400 MVS, VM Networking TCP/IP Ethernet, Token Ring Programming Perl, PerlTK C, C++ REXX, Object REXX NetRexx (Java) HTML, XML, PHP Visual Basic, VBS Basic, APL JCL Software Applications Microsoft Word, Excel, PowerPoint, Access, Project, Visio Lotus Notes Open Office ISPF SAS CMVC, CEPT, THOR Other Apache Webserver Website Development MediWiki RSS Feed Development LabView and TestStand Experience IBM, Rochester, Minnesota Electrical Engineer, Technician, Programmer, June 2006 – December 2008 While using my programming and engineering/technician skills, I support a Firmware development department. Firmware programming is executed when necessary. Support includes problem determination and loading of workstations. It also includes the testing of software developed by the team. Necessary training is implemented and tracked. Technical writing and database skills are used in this support. Safety, Security, Quality and Productivity are among my highest priorities. Technical Writing Department Support References Team Support References ISO 9001 Documentation Analyzing/Planning ClearQuest Database changes Workstation Currency Operating Systems Windows XP, Windows 2000 Linux, AIX Programming/Database C++, Perl, PerlTK, PHP, REXX SQL, ODBC ClearQuest, DB2 Lotus Notes databases HTML, XML Software Applications Microsoft Office (Word, Excel, PowerPoint, Access) Lotus Notes, Open Office, CMVC, CEPT, THOR Networking Ethernet, TCP/IP, NFS Kevin M. Baker, page 2 With Department / Area Members, IBM India Team Interpersonal Communications Computer Task Group (CTG) (for IBM), Rochester, Minnesota Microcode Support, February 2005 – May 2006 In support of a microcode development department. This support includes problem determination and loading of workstations (Laptops and Desktop; Windows and Linux). It also includes the testing of software developed by the department. Necessary training is implemented and tracked. Technical writing and database skills are used in this support. Programming skills are also utilized when necessary. Sygnetics Inc. (for QualxServ), Rochester, Minnesota PC Technician, September 2004 – September 2004 Replaced outdated personal computers at US Bank after backing up user settings. The new personal computers were then loaded with software updates and the user settings were restored. Rochester Public Library, Rochester, Minnesota PC Technician / Intern, April 2004 - May 2004 Implemented and documented the Microsoft Software Update Server application. Assisted with the loading and setting up of new client workstations. Technical Writing Rochester Public Library Microsoft Software Update Services Implementation Analyzing/Planning Implemented Microsoft Software Update Services Operating Systems Windows XP, Windows 2000 Celestica Inc., Rochester, Minnesota Team Leader, Programmer, Electrical Engineer, Feb 2000 – Aug 2002 Directed team members in assuring processes for manufacturing area. Oversaw team’s personal computers and equipment controlling testers, including hardware, software, and networking. Conducted programming, including generating tests, manipulating data, and collecting data. Ensured network connectivity for client and server operations. Wrote and supported software used to develop tests, monitor testers, update testers, and retrieve data from testers and databases. Utilized technical writing skills to create necessary ISO 9000 documentation. Developed and supported Lotus Notes databases. Performed electrical engineering, deciding how to test electronic circuit cards and implementing tests. Technical Writing Functional Tester Operator Guides, References (2002) ISO 9000 In Circuit Test Generation Descriptions (2002) Networking Programming/Database Operating Systems ICT Website Server, HTML, XML, CGI using REXX, Visual Basic, VBScript (2002) NetRexx / Java, Object REXX, Oracle, SQL, ODBC, TCP/IP (2001) Lotus Notes databases (2000) LabView and TestStand (2001) OS/2 Warp, AIX, Windows NT, Windows 2000 (2000) Analyzing/Planning Designed Functional Testers (2002) Converted from Token-Ring to Ethernet, OS/2 to Windows, and DB2 to Oracle (2000) Ethernet, TCP/IP, NFS (2000) Software Applications Microsoft Office (Word, Excel, PowerPoint, Access, Visio, Project) (2000) Interpersonal Communications With Production Operators, Team Members, World Trade (Italy) (2000) IBM (acquired by Celestica, Inc.), Rochester, Minnesota Technician, Programmer, Engineer, June 1977 – Jan 2000 Worked progressively up through manufacturing. Developed hardware to test electronic cards. Utilized programming skills to create software for generating tests, manipulating data, and collecting data. Oversaw personal computer maintenance for team members and computers that controlled testers. Assured network connectivity for client and server operations. Utilized technical writing skills to create necessary documentation. Technical Writing ICT Test Guidelines (2000) ISO 9000 ICT Fixture / Test Generation, and Support Software Descriptions (1995) AS/400 Circuit Card In-Circuit-Test Fixture Generation (IBM Technical Report, 1995) Micro-code Interchange Format (MIF) Manual (1995) Functional Card Test Specifications (1991) AS/400 Model D02/E02 Circuit Card Testing (IBM Technical Report, 1992) Convertible Personal Computer Mouse (IBM Technical Disclosure, 1992) Electronic Book Display (IBM Technical Disclosure, 1991) Rochester Transformable Functional Tester (RTFT) (IBM ITL Conference Presentation, 1990) Kevin M. Baker, page 3 Rochester Card Debug Advisor (RCDA) Knowledge Based System Manual (1989) 9404 Card Debug Advisor (IBM Technical Report and ITL Conference Presentation, 1989) Input\Output Olympic Low End (IOLE) Tester Manuals (1988) (IBM continued) IOLE-A Stress Tester for all 9404 System Cards (IBM Technical Report, Presentation, 1988) Input\Output Stress Tester (IOST) Sort and Debug Procedures (1987) Electrically Locatable Connector/Socket (IBM Technical Disclosure, 1984) SACT Tester Manuals (1982) Programming/Database Operating Systems Web Server, ICT Website, HTML, CGI using REXX (1997) MVS, C, C++, DB2, SQL, JCL and REXX (1994) SQL, DB2, Lotus Notes databases (1989) Lotus Notes, Object REXX, TCP/IP (1989) IBM Expert System Environment (ESE), SAS (1987) APL, BASIC (1982) OS/2 Warp, Windows 95/98, DOS, AIX, OS/400 (1995) DOS, CP/88, Windows 3.1, OS/2 (1989) VM, MVS (1982) Interpersonal Communications With Production Operators, Team Members, World Trade (Italy, Mexico, Brazil) (1992) Networking Token-Ring, TCP/IP, NFS (1995) Analyzing/Planning Developed Tester Generation SW (1998) Designed Functional Testers (1990) Designed IOLE Tester (1987) Developed RCDA Expert System (1987) Software Applications Lotus Notes, Lotus Office (2000) SAS, PROFs, BookMaster (1982) Education Rochester Community Technical College, Rochester, Minnesota Health Information Technology AAS Degree, Jan 2011 – Rochester Community Technical College, Rochester, Minnesota Computer Technical Support Specialist AAS Degree, Jan 2003 – May 2004 University of Minnesota, Rochester, Minnesota Electrical Engineering Equivalency, June 1983 – June 1985 01-26-2011 Rochester Area Vocational Technical Institute, Rochester, Minnesota Electronic Technician Degree, Sept 1975 – May 1977