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Value of a Health Insurer David Gulland & Tony Jeffery Contents Scope Why is health different (and difficult)? Theoretical Measures Tools and Warnings Scope UK and Ireland (mainly) Stand-alone company or (large) portfolio Medical Expense Repayments Why Health is not Life or General… Premium/contract structure is neither purely annual or purely long-term Variety (and complexity) in product design Exposure to external political risks (e.g. in UK purchase is voluntary, replacing “free” State cover) Infinite consumer demand for “health” services Group and Individual markets very different What features of Health pose problems… Medical expense inflation is not well modelled Very few companies Even fewer for profit companies Consumer issues affect ability to price Better than average public image (?) Theoretical Value Measures Market Price related measures Embedded values Fair Values Infrastructure Values Market Price related measures Discounted Cash Flow Measures No data on discount rates P/E Ratios No data at all Embedded Value Method Discount rate Claims Inflation Multipliers Significant Risks Fair Values (IAS) (a) Future Premiums Criteria If there is value to the policyholder in the renewal then future premiums should be taken into account Fair Values (IAS) (b) Select Period Term (life) Y Motor Medex (general) (Health) N Y Rewrite N Y N Rerate(global) N Y Y Policy value Y N ??? Fair Values (IAS) (c) Discount Rate Allowance for Risk Presentation Infrastructure Method - Cost of replicating what is there. IT systems Provider network Distribution methods Intellectual capital (risk models) Economies of scale Solvency and Working capital “Brand value” Tools and Warnings Understanding recent claim costs Complexities in projections Reserving methodology Capital adequacy requirements Understanding recent claim costs Complexity varies with data quality Multivariate analysis and GLIM Coherence between model and premium structure Impact of changes in product design Impact of changes in provider relationships & “managed care” protocols Complexities in projections Lapses - Any evidence of adverse selection (congruity with GLIM model and duration) Contribution increases and “claims inflation” Adherence to stated Pricing Protocols Treating Customers Fairly Reasonableness checks Reserving methodology Usually not a problem because of short tail Issues with Group Business Congruency with claims administration Impact of changes in practice Impact of changes in provider behaviour (!) Seasonality Capital requirements Current FSA “rule of thumb” CP136 and self assessment Other areas of risk and need for capital Contents Scope Why is health different (and difficult) ? Theoretical Measures Tools and Warnings Value of a Health Insurer David Gulland & Tony Jeffery