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U.Va. Alumni Association
211 Emmet Street South
Charlottesville, VA 22903
Job Description:
Job Title:
Gift Processing Analyst
Full-time/Part-time:
Full-time
FLSA Status:
Exempt
Supervisor:
Director of Gift Processing
Date Prepared:
October 26, 2015
General Summary:
As a member of the University of Virginia Gift Processing Services (GPS) team, the Gift
Processing Analyst has the responsibility for supporting the U.Va. Advancement management
information system (Advance Web) and other software and systems used in GPS to support gift
processing, reporting, acknowledgement, reconciliation and the overall development effort at the
University. The Analyst assists in the collection, maintenance, and distribution of gift
information, and other constituency information.
This role requires the ability to understand and to use the databases and other tools available
and to choose the appropriate means to satisfy user requirements. Execution of duties requires
integrity, independence, initiative, judgment, discretion and reliability. The employee's work
affects the accuracy of GPS reporting to donors, development officers, senior administrators
and the financial system and directly impacts the integrity of the University’s Advancement
program.
Specific Duties and Responsibilities:
Database Information Management & Analysis
 Serves as the primary database analyst and information systems specialist for GPS.
 Develops policy and process to compile and enter into the constituency data base
complete donor and gift records from current and/or historical data, information from
research files, and gift reports from customers. Designs process for importing and
exporting data within the parameters set by the University.
 Works with the Advancement Information Systems and Gift Reporting staff to ensure
that the data conforms to established procedures and database standards. Oversees
regular updating of information in the database in coordination with Advancement
Information Systems, including information from gift responses, call center activity, and
telethons. Serves as technical liaison with customers and vendors on data extracts and
imports ensuring that data is complete, timely and in the correct format.
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Develops and enforces standard procedures and policies for collecting and entering
information and producing reports. Communicates these procedures to appropriate
GPS staff. Ensures that hard-copy and computerized records on dealing with donors and
prospects are maintained in a complete and up-to-date fashion.
Develops information exchange procedures and systems in the office and between the
office and constituent units.
Database Reporting
 Serves as the primary developer of transactional reporting for GPS and its customers,
using a variety of reporting and distribution tools.
 Works closely with GPS staff members and other University staff as appropriate, to
define reporting needs, create reports, and test that they are correct. Prepares technical
and user documentation for reports. Provides end user support for report generation, ad
hoc reporting and query language.
 Designs management reports, including dashboards, for reporting to internal staff and
external customers.
Help Desk Services
 Provides technical “help-desk” support to the Gift Processing Services user community;
responds to user questions with thoughtful and thorough responses.
 Provides ad hoc assistance to Gift Processing Services users experiencing difficulty with
standard desktop tools (word processing, spreadsheet, database software).
Documentation & Training
 Writes and maintains documentation for computerized information system for users and
for data entry staff. Suggests changes in procedures for improved efficiency.
 Advises GPS team on the implementation and modification of technical components of
financial programs and the UVa Advancement management information system.
 Designs and implements training programs for users of the computerized information
system. Determines level of training required and adapts training to the appropriate
level. Schedules and conducts training for GPS staff.
Other Duties
 Provides status information to the Director of Gift Processing Services, as requested.
 Assists other members of the Administration team with document processing and data
entry of gift and other administrative duties as required. Serves as back-up for gift
processing positions during times of high volume.
 Performs other duties as assigned.
Minimum Position Requirements:
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Bachelor’s Degree in information systems or related field.
Minimum of 5 years of experience in related field, preferably in
Development/Advancement at an institution of higher education. Minimum 3 years of
experience in direct integrated database environment.
Knowledge of database and reporting tools used with the development database and
other information systems utilized by U.Va. including, but not limited to: Advance Web,
Advancement Performance, and iModules.
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Knowledge of database query language (SQL).
Additional Essential Skills:
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The employee must integrate knowledge of the databases and tools, as well as
information about automated systems from other offices and from outside the GPS.
Ability to analyze user requirements and determine best method for satisfying
requirements. Ability to communicate effectively to confirm requirements.
Ability to diagnose complex problems and identify creative solutions.
Excellent analytical and quantitative skills, including the ability to manipulate, analyze
and interpret data
Strong experience with productivity software (Microsoft Office, Word, Excel, etc).
Knowledge of the principles, methods, and practices of the development profession in
general and as it relates to the University.
Knowledge of the University of Virginia’s development data, standards and practices.
Knowledge of current trends in fundraising consisting of benchmarking and metrics
Skill in oral and written communication to prepare reports, programs, and other
materials.
Interpersonal skills to work with a wide variety of people with varying levels of computer
experience.
Good verbal and written communication skills
Detail oriented with demonstrated track record of meeting deadlines and goals
Demonstrated self-motivation and personal accountability
Ability to maintain confidentiality of all donor records and other sensitive information
Supervision:
This position does not supervise any employees.
Contacts:
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U.Va. Alumni Association senior staff
U.Va. Alumni Association employees
University of Virginia departments
University of Virginia related foundations and affiliated organizations
Outsourcing providers, contractors and vendors
General public
Environmental/Working Conditions:
Occasional lifting of computer-related equipment (approximately 40 pounds or less) is required.
TO APPLY, please send a cover letter and resume to Laura Fekishazy, Director of Human
Resources, at [email protected].