Download Web Store Manager – Job Description

Web Store Manager – Job Description
Title
Web Store Manager
Reports To
General Manager, Campers Village
Summary
The Web Store Manager will be responsible for operating the Campers Village Web Store and Online Gift Registry.
Competencies
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Attention to Detail
Time Management
Planning & Organizing
Team Work
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Communication
Adaptability / Flexibility
Task Oriented
Accountability & Dependability
Job Duties
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Oversee day to day operations of the web store and gift registry program
Manage the work flow and set priorities for the web store and gift registry program
Manage customer relations for the web store and gift registry program
Collaborate with Buyers, Marketing and Management to prioritize and select product for the online store
Coordinate and assist with data entry of products including extended product descriptions and product
images
Manage, train and maintain order fulfillment processes
Manage, train and maintain web store and gift registry program policies
Work collaboratively with Management, the IT Team and the Web Developer on web store and gift registry
program development projects
Use Google Analytics and other business tracking tools to benchmark, measure and analyze key
performance indicators as set out by Management
Manage and maintain online dealer agreements with Campers Village Vendors
Advocate best practices and research new industry trends/opportunities for increased web sales
Requirements
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A diploma or certificate in a related discipline and 2 or more years of relevant experience. Equivalent
combinations of education and experience may also be considered.
Proven Operating and Management skills to develop and drive web sales
Customer Service orientation
Strong interpersonal skills and demonstrated ability to work collaboratively in a team setting
Strong decision-making, organizational, planning, analytical and problem-solving skills
Thorough attention to detail, with the ability to follow through on tasks and manage multiple priorities
Superior written and verbal communication skills
Knowledge of web analytic tools, website content management systems and e-commerce platforms,
preferably Google Analytics and Nitrosell respectively
Proficient in Microsoft Suite
Work Conditions
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Office setting with intensive computer use
07-Oct-2013