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Web Store Manager – Job Description Title Web Store Manager Reports To General Manager, Campers Village Summary The Web Store Manager will be responsible for operating the Campers Village Web Store and Online Gift Registry. Competencies • • • • Attention to Detail Time Management Planning & Organizing Team Work • • • • Communication Adaptability / Flexibility Task Oriented Accountability & Dependability Job Duties • • • • • • • • • • • Oversee day to day operations of the web store and gift registry program Manage the work flow and set priorities for the web store and gift registry program Manage customer relations for the web store and gift registry program Collaborate with Buyers, Marketing and Management to prioritize and select product for the online store Coordinate and assist with data entry of products including extended product descriptions and product images Manage, train and maintain order fulfillment processes Manage, train and maintain web store and gift registry program policies Work collaboratively with Management, the IT Team and the Web Developer on web store and gift registry program development projects Use Google Analytics and other business tracking tools to benchmark, measure and analyze key performance indicators as set out by Management Manage and maintain online dealer agreements with Campers Village Vendors Advocate best practices and research new industry trends/opportunities for increased web sales Requirements • • • • • • • • • A diploma or certificate in a related discipline and 2 or more years of relevant experience. Equivalent combinations of education and experience may also be considered. Proven Operating and Management skills to develop and drive web sales Customer Service orientation Strong interpersonal skills and demonstrated ability to work collaboratively in a team setting Strong decision-making, organizational, planning, analytical and problem-solving skills Thorough attention to detail, with the ability to follow through on tasks and manage multiple priorities Superior written and verbal communication skills Knowledge of web analytic tools, website content management systems and e-commerce platforms, preferably Google Analytics and Nitrosell respectively Proficient in Microsoft Suite Work Conditions • Office setting with intensive computer use 07-Oct-2013