Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Comfort with Formal Communication BUS 368 FT - Business Communication – Professor Kathy Wells Brittney St. Ann B. St. Ann To begin with…. Let’s start with the breakdown of formal communication. “Formal communication involves utilizing the formal communication channels of an organization. Formal communication can move vertically in an organization. Information is collected and flows up to the top levels of management for review and decision making, while orders flow down from the top to the place where it will be implemented. For example, employees may be given a presentation from the human resources department on new policies and procedures.” In high school, I learned how to formally communicate with my peers and teachers by simply observing, memorizing, and practicing how they communicate professionally with each other. I also participated in the high school’s marching band where I also achieved the title ‘Section Leader’ of the tuba section. I kept my section together by communicating with them by writing up objectives and then orally discussing how we will achieve those objectives for each week. After we would achieve our goals, we then verbally communicate about our pros and cons and what we can do to fix the problems that have come about. I used to be nervous when I first started to play my role as a leader. I was kind of uncomfortable with having to direct a group of people in a certain direction. But I tested the hands of time by sticking to it and being comfortable. My comfort with formally communicating has improved majorly. With the help of my current class, which is, Business communication, I know that I can’t go wrong when it comes to formal communication. [SOURCE:] http://study.com/academy/lesson/types-of-communication-formal-informalgrapevine-verbal-non-verbal.html B. St. Ann What I Learned I learned that information is sent and received throughout an organization by formally communicating amongst staff and employees. Organizations and other businesses formally communicate with the outside world by externally communicating with newsletters, business cards, and formal written letters. They do these things to gain and keep clients, vendors, customers, and investors. When an organization communicates internally, they are corresponding to the organization within itself, meaning that they communicate with its own staff and employees. “In business writing, the appropriate style will have a degree of formality. Formal language is communication that focuses on professional expression with attention to roles, protocol, and appearance. It is characterized by its vocabulary and syntax, or the grammatical arrangement of words in a sentence.” The other form of communication that is used commonly by most organizations is written communication. When this tool is used by the writer, they would have to ensure that the words that are written are concise, readable and understandable. ` “To meet the reader’s expectations, the writer needs to understand who the intended reader is. In some business situations, you are writing just to one person: your boss, a coworker in another department, or an individual customer or vendor. If you know the person well, it may be as easy for you to write to him or her as it is to write a note to your parent or roommate. [SOURCE: Saylor URL: http://www.saylor.org/books