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services Sales-Building Services For C-Stores MARKETING PLAN DEVELOPMENT Many C-store chains today don’t research, write and execute from a detailed marketing plan. It’s one reason the industry is under attack from hyper-markets, supermarkets and even legislators. It’s also a reason margins are down in key categories as everyone looks for the next big gross margin idea. At Lazor/Yost Marketing & Design, we can help you outline, research, write and implement a sales-building marketing plan that aligns with your chain’s unique strengths, and with what your customers want, now and in the future. ADVERTISING SERVICES Lazor/Yost Marketing & Design is a full-service advertising agency. We provide C-stores with a full range of creative, radio production, billboard design, television, newspaper, direct mail, internet, signage, store ID packages, media planning and placement. PUBLIC RELATIONS Public Relations programs are probably the least used, and most misunderstood forms of marketing communication in the industry. Used strategically, PR can add credibility, positive image and new customers to your business. Lazor/Yost Marketing & Design can provide you with public relations programs that communicate to customers, investors, open new stores, and even address crisis management. And every program is custom designed to meet your chain’s unique needs. NEW STORE DESIGN & TRADE DRESS A store design must do more of the strategic and communications work than is now occurring in the industry. The overall design— inside and outside—must reflect your unique marketing strategy, and not be a collection of logos that could be placed in any Cstore with the same result. We use a new, creative and holistic approach for designing new stores. And we’ve incorporated this approach into stores for Sheetz, Uni-Mart and Tops Express. And it’s these new store designs that are revolutionizing the industry. NEW STORE OPENINGS Opening a new store is always full of pressure and anticipation. That’s because new stores must quickly succeed, and be profitable within 30-120 days. No small task. At Lazor/Yost Marketing & Design, we’ve opened hundreds of new stores. We can create a store opening strategy that fits your overall marketing plan, as well as pre and post advertising campaigns, store publicity, signage, and everything that makes every grand opening a success. services STORE MERCHANDISING & P.O.S. Lazor/Yost Marketing & Design offers a full range of design and production of just about any type of store signage, all at costeffective prices. And our production team constantly researches new materials, technologies and techniques to help chains drive down costs without sacrificing quality or communication. BRAND CREATION A profitable brand is much more than a logo. A successful brand seamlessly blends the product, pricing, promotional, technical and distribution strengths of a product or service. It also creates a unique and meaningful offering for your customers. Brands like Jacks Cigarettes, MTO Foods, WAWA Gasoline, Sheetz Gasoline and NOVA Blue bottled water are examples of long-running brands we’ve created for the C-store industry. PACKAGE DESIGN Creating your own branded product is another way to drive traffic and gross margin dollars. But unique package designs always start with a branding strategy and a reason-for-being; not just putting a logo on a label. At Lazor/Yost Marketing & Design, we’ve created JACK’s, Sheetz MTO Foods, and UniMart’s Big Ugly, just to name a few. And ultimately, the true test of a powerful package design and brand is: Is it still around today? All of these are. NEW PRODUCT TESTING & ROLLOUT The lifeblood of the C-store industry comes from innovative new products and services. We’ve developed new methods for concepting, implementing, promoting new product tests. And these methods are used in every product category. The results of our test programs can also put your chain in an efficient sales growth mode. CUSTOMER RESEARCH The key to insightful research is combining industry knowledge with the research design. This is where the real power of what customers want--and don’t want--comes from. If you want to know, really know, what your customers and non-customers want from your chain, let us design a research study that’ll put more focus and results into your next marketing plan. MARKETING AUDITS Our marketing audits are designed to uncover and focus the business and marketing strategies of your company, and capture the energy and ideas of senior management. We then recommend strategic options to really catapult you ahead of competitors. In the audits we’ve conducted, we’ve never failed to uncover unique insights and opportunities that helped focus strategies and drive sales.