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Campus Network September 12, 2006 Present: Roy Beard, David Belgarde, Kevin Danielson, Michelle Rakoczy, Bryon Hills, Barry Pederson, Brandon Thorvilson, John Wold, Brad Miller, Josh Jones, Corey Quirk, Chad Gratton, Jing Wang, Lori Swinney, and Bonnie Jundt Absent: Don Larson, Renetta Johnson, Tony Houdek, Doug Osowski, Jay Smith, Carl Warrene, Larry Fisk, Dale Ricke, Corey Shock, and Harold Bruce May 9 minutes – approved Michelle introduced Bryon Hills, the new ODNA system administrator, replacing Adam Ramberg. Lori Swinney announced that as of July 1st Center of Instructional & Learning Technologies (CILT) became a new division of ITSS. Lori is the team leader for CILT and reports to Craig Cerkowniak, ITSS Associate Director of User Support. The new structure is working well for sharing resources. DNS – Current status – Kevin ITSS has completed the implementation of DNSOne and it is now in full operation. Some cleanup of unused domains was done in the process. In coordination with NDUS, the nodak domains hosted at UND have been moved to be authoritative on DNSOne. Kevin inquired about an interest in attending a WebEx on Sept. 25th at 9:00 AM on the latest update for Infoblox DNSOne. He offered to make arrangements. This major upgrade is available, but we’ve been hesitant to take the step until we have more information. Those using DNSOne expressed an interest in the improved GUI which was promised in this upgrade. Josh recently began using DNSOne for entering DHCP addresses for the College of Nursing. He is entering MAC addresses to assign fixed IP numbers on devices. The School of Business is also using it to assign fixed addresses. Aerospace uses DNSOne as their primary DNS. Barry is interested in using DNSOne for entering DNS records for the Medical School while continuing to use their existing DHCP servers and will contact ITSS to get started. Network updates Barry – There is still a shortage of available IP addresses at the Medical School. Setting shorter lease times has helped to get by, but this needs to be addressed. One part of the solution might be to privately address the numerous printers. Josh – Setting up imaging for all computers from the Novell Server was worked on over summer. It requires that computers keep the same IP number so that’s why we’re assigning each computer an IP number on the DHCP server. Josh and Renetta did the IT planning over the last few months for the new Behavioral Research Building which will be connected the College of Nursing. Brad – More information can be found on each of the following topics at http://itsecurity.und.edu. A steering group helped develop a plan for getting started with IT Security Risk Assessments. A web based software tool was purchased to help with doing surveys of critical systems. A trial of this survey is in progress for the ImageNow system. An assessment would typically involve security of the application, server, and physical environment. After this trial the next step is to identify the ten most critical systems on campus for assessment. Comments are still welcome on the SMTP Guideline document. The review process ends Sept. 29. An IT security matrix was developed to provide baseline information of IT security tools used at UND. A Cyber Security Awareness Day is planned on Oct. 17th from 9am-5pm at the Memorial Union Lecture Bowl. The NDSU IT Security Conference is scheduled for Nov. 1-2 in Fargo. David – The network for NDIVN continues to grow; there are close to 450 supported endpoints. Codian is being considered for replacing current equipment. Users are demanding more capabilities and more interoperability and Codian appears to meet these needs. NDIVN is considering a couple of different types of services. Rather than just scheduling rooms for video sessions, people may be able to reserve a number of ports and any video system would be capable of joining, including desktop systems. A meet-me type of service could be offered where the event is scheduled and individuals from anywhere could dial in to a particular location. Streaming services were upgraded over summer. There are now two servers that can provide up to 10 ports, capable of recording 10 simultaneous streams. The servers support playback for hundreds of connections. On September 26th Video Guidance will bring LifeSize high definition video equipment to UND for review. David will send an invitation to our Listserv with details. Corey – The Division of Continuing Education is short of IP addresses. Some numbers have been taken out of the DHCP pool to get the needed numbers in the past. Corey will work with Kevin to make a change with the Breeze server over the break between semesters. A private IP number is needed for placing the student information system in the DMZ when a hardware upgrade is done. Michelle – Thirty wireless access points were installed in residence halls this summer. Three more will be added in residence halls this month and two more in other areas. Students in residence halls continue to request more wireless coverage, particularly in their rooms. Installation of digital signage in eleven locations continues to be planned and worked on, with the first installation planned at the Wellness Center. Security for these monitors is a big concern. DSL was expanded this summer and put behind the firewall and Clean Access. Jing – There is a need for additional network outlets in areas where people have been moving around with the organizational change. Some existing cabling doesn’t meet campus standards. Jing questioned the possibility of using switches to accommodate some of this need and Bonnie suggested that ITSS should consider the needs and plan for resolving within accepted standards. CILT will bring the issue to Craig. John – Wireless was updated again this summer. More access points were added after turning the power down on the existing ones. Wireless is being used in classrooms now, rather than wired connections, requiring additional access points. Wireless network security was addressed by turning the signal strength down to assure that it doesn’t go outside of the building. Existing access points were upgraded to support 802.11g. Some changes were made to wireless at the UND Airport Facilities after some planning with the GF International Airport due to issues raised by the FAA. Tuning was done with WLSE, the wireless network management software used at Aerospace. Kevin – Most of the summer was spent working on network design, load balancing, and securing systems for ConnectND and UND critical applications and services. Residence hall network projects, Wellness Center network planning and design, and troubleshooting the School of Engineering video/audio synchronization issues for recording lectures for distance education used most of the remaining resources. Discussion continued regarding the potential need to form a group on campus to collaborate on video/audio recording and streaming applications, such as Breeze, Podcast, Streamwatch, etc. Along with campus personnel, David agreed that IVN could participate in this group. Roy – EERC has been working on the plans for their new building. Construction hasn’t begun. Wireless expansion and management – The Student Technology Fee award to get started with the implementing some core pieces for wireless networking, along with placing access points in a limited number of locations, is progressing. Funding of equipment and management software was approved, however the request for developing an overall plan, was not yet funded. Kevin worked on the design, and equipment requirements for the core and the order is in progress. A wireless controller in the core of the network will support the access points, moving the intelligence from the access point to a centrally managed controller. In this first deployment phase the core switches will be upgraded to support the wireless controller, Cisco’s Wireless Controller System (WCS) software will be implemented to perform the similar functions as WLSE does at Aerospace, and about 25 access points will be installed. Locations for those access points haven’t been determined. The student body will give input on setting building location priorities. STAGENet 2006 – Bonnie, Kevin and David In the STAGEnet 2006 upgrade Dakota Carrier Network (DCN) is providing 4 gigabit links to STAGEnet for higher education, K12, state government and political sub-divisions. The initial goal was to have the state network upgraded prior to the beginning of fall semester. There were delays with delivery of equipment to get the resilient packet ring (RPR) installed in the four network centers for core services. DCN needs to have this equipment installed and tested prior to turning the network over to Information Technology Department (ITD), at which point ITD will start moving locations onto the new network. Because this was not done prior to the beginning of school, ITD’s schedule for cutting locations over to the new network changed. The current plan is to move political sub-divisions first, state government next, then K12, and finally higher education. Higher education is tentatively scheduled for late November to early December; ITD will work with HECN to finalize the times. The network center for STAGEnet in Grand Forks is located at Merrifield Hall. A potential change in the network is more distributed bridging for NDIVN, using all four network centers rather than just Fargo and Bismarck, providing additional load balancing and reliability. There are no immediate changes planned for video but changes are planned after migration of the new network is complete. Currently there is a separate virtual video network and the plan is to merge video with all other traffic. This will be a big change, involving IP address changes in many locations. Clean Access – Kevin We continue with putting administrative and academic wireless networks behind a firewall and using Cisco Clean Access services. The current design is not optimal and will not support significant growth and there is a risk with no redundancy. A budget request was submitted to use ITSS funding for another CCA server and a CCA manager. We’d appreciate feedback from this group on the perceived value of CCA to the campus, as we all share responsibility for protecting critical services and for identifying network users. Michelle reported that there hasn’t been any network outages related to virus activity since her employment at UND. Even though there are infected systems brought back to campus after breaks, resolving the issues identified with Clean Access has been manageable. It has been a lot of work, especially with the addition of DSL, but we agree with the need for a reliable network. ODNA has chosen to have Clean Access on wireless networks in administrative areas, such as Dining Services and Auxiliary Services as access points have been installed. It would be helpful to have a consistent solution throughout campus. It causes confusion for students to have open access in some areas and different solutions for authenticating or getting on the network in other areas. John stated that wireless networking at Aerospace is open to anyone with access to the signal, however it is tightly controlled with firewalls and access lists. The wireless network is designed for only email and web access and therefore has little ability to cause problems, similar to guest access provided with Clean Access in other areas of campus. Barry indicated that the Medical School would be interested in further discussions about Clean Access if authentication was not limited to the ITSS supported LDAP. John agreed; this as an issue for Aerospace also. UPS maintenance – Bonnie The current maintenance needs, especially battery replacement, of uninterruptible power supplies (UPS) in communications rooms might benefit from being tracked and maintained from a central location. Bonnie suggested the possibility of Telecommunications technicians handling battery replacement when needed. Even though there isn’t an immediate need to make changes, as we move more into convergence of voice with data and video, it may become more of an issue. Power requirements within communications rooms need to be evaluated when UPS units are purchased. Power needs change when power-over-ethernet equipment is installed. Next meeting – October 10th