Download Interworks Cloud Platform Cloud BSS

Interworks Cloud Platform
Cloud BSS
System Requirements &
Remote Access Prerequisites
Published: January, 2015
This document contains information proprietary to Interworks and its receipt or possession does not convey any rights to
reproduce, disclose, manufacture, or sell anything it mightcontain. Any use without Interworks’ specific written authorization is
strictly forbidden. Interworks makes no representations or warranties with respect to the contents or use of this document, and
reserves the right to revise this document at any time, without the obligation to notify any person or entity of the revisions.
Further, Interworks assumes no responsibility or liability for any errors or inaccuracies, makes no warranty of any kind (express,
implied, or statutory) with respect to the contents or use of the information, and expressly disclaims any and all warranties of
merchantability, fitness for particular purposes, and non-infringement of third-party rights.
Interworks, Interworks logo, Interworks Cloud Platform logo, Interworks Cloud BSS logo, Interworks Cloud Storefront logo,
Interworks Marketplace and Interworks Cloud OSS logo are registered trademarks of Interworks. All other trademarks are property
of their respective owners.
Interworks Cloud
207 Regent Street, London
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United Kingdom
(+44) 2070971222
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151 24 Marousi, Athens
Greece
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(+30) 2310 688186-7
www.interworkscloud.com
Interworks Cloud Platform Cloud BSS – System Requirements & Remote Access Prerequisites
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Deployment Scenarios & Infrastructure Requirements
This section provides information that will help you prepare for the deployment of Interworks Cloud Platform - Cloud BSS , in terms of required server
infrastructure. Depending on the required level of redundancy or other restrictions that may apply in your environment (security policies, regulatory compliance,
etc.) you may selectbetween the Standalone, Distributed or Highly Available deployment modes as described in the tables below. Please note that the
proposed deployment scenarios are primarily meant to provide initial guidance and should not be considered as unique or one-way deployment solutions.
STANDALONE DEPLOYMENT SCENARIO
Type
Server Name
Role
Quantity
V/P1
CPBSS01
BSS
Storefront
Administration
1
V/P
CPSQL01
Database Server
1
Operating System
Software
CPU cores
RAM (GB)
Disk 1
Disk 2
Windows Server
2008 R2 or higher
Cloud BSS
Cloud Storefront
Cloud Administration
4+
4+
OS
Data
Windows Server
2008 R2 or higher
MS SQL Server Std.
2008 R2 or higher
4+
4+
OS
Database
Data
Disk 3
(Optional)
Database
Logs
Other Requirements:
- SSL Accelerators can be used but SSL termination is not currently supported. A supported configuration to minimize the load on the web server would be to
issue a second "weaker" SSL certificate for communications between SSL accelerators and web servers. Otherwise, SSL certificates must be installed and
configured in both SSL appliances and Web servers.
- If further server consolidation is required, the database server can be collocated with the BSS server (only recommended for POC environments).
1
Virtual Machine or Physical Server
DISTRIBUTED DEPLOYMENT SCENARIO
Type
Server Name
Role
Quantity
Operating
System
Software
CPU cores
RAM (GB)
Disk 1
Disk 2
Disk 3
AD Logs
(Optional)
AD Database
(Optional)
V/P2
AD01
Domain Controller
1
Windows Server
Active Directory
2008 R2 or higher
2+
2+
OS
V/P
CPBSS01
BSS
1
Windows Server
Cloud BSS
2008 R2 or higher
4+
4+
OS
V/P
CPSTFRNT01
Storefront
1
Windows Server
Cloud Storefront
2008 R2 or higher
4+
4+
OS
V/P
CPADMIN01
Administration
1
Windows Server
Cloud Administration
2008 R2 or higher
2+
2+
OS
V/P
CPSQL01
Database Server
1
Windows Server
MS SQL Server Std.
2008 R2 or higher 2008 R2 or higher
4+
8+
OS
Database Data
V/P
FS01
File Server
1
Windows Server
File Services
2008 R2 or higher
4+
8+
OS
Data4
Data3
(Optional)
Database Logs
Other Requirements:
- SSL Accelerators can be used but SSL termination is not currently supported. A supported configuration to minimize the load on the web servers would be to
issue a second "weaker" SSL certificate for communications between SSL accelerators and web servers. Otherwise, SSL certificates must be installed and
configured in both SSL appliances and Web servers.
- All servers are members of the same Active Directory domain (configured in AD01).
2
Virtual Machine or Physical Server
The Data storage location must be accessible to all Administration/BSS/Storefront Application servers and concurrent read/write access is required. This can be achieved
by use of a clustered File System, or alternatively by use of a shared network folder (via UNC path). This approach would require a File server (Hardware or Software appliance)
or File Server cluster. For more information see also document [Interworks Cloud BSS Infrastructure Requirements]. Server FS01 should only be required if there is no other
existing File Server or other similar infrastructure (NAS/Appliance/Clustered File system) in-place to support the shared Data storage.
4
Denotes the Data Storage container that will accommodate the common storage location as explained in footnote 3
3
Interworks Cloud Platform Cloud BSS – System Requirements & Remote Access Prerequisites
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HIGHLY AVAILABLE DEPLOYMENT SCENARIO
Type
Server Name
Role
Quantity
Operating
System
V/P5
AD01
Domain Controller
1
Windows Server
2008 R2 or higher
V/P
AD02
Domain Controller
1
V/P
CPBSS01
BSS
V/P
CPBSS02
V/P
CPSTFRNT01
Software
CPU cores
RAM (GB)
Disk 1
Disk 2
Disk 3
Active Directory
2+
2+
OS
AD Logs
(Optional)
AD
Database
(Optional)
Windows Server
2008 R2 or higher
Active Directory
2+
2+
OS
AD Logs
(Optional)
AD
Database
(Optional)
1
Windows Server
2008 R2 or higher
Cloud BSS
4+
4+
OS
BSS
1
Windows Server
2008 R2 or higher
Cloud BSS
4+
4+
OS
Storefront
1
Windows Server
2008 R2 or higher
4+
4+
OS
Cloud Storefront
4+
4+
OS
Cloud Storefront
Data6
V/P
CPSTFRNT02
Storefront
1
Windows Server
2008 R2 or higher
V/P
CPADMIN01
Administration
1
Windows Server
2008 R2 or higher
Cloud Administration
2+
2+
OS
V/P
CPADMIN02
Administration
1
Windows Server
2008 R2 or higher
Cloud Administration
2+
2+
OS
5
Virtual Machine or Physical Server
The Data storage location must be accessible to all Administration/BSS/Storefront Application servers and concurrent read/write access is required. This can be achieved
by use of a clustered File System, or alternatively by use of a shared network folder (via UNC path). This approach would require a File server (Hardware or Software appliance)
or File Server cluster. For more information see also document [Interworks Cloud BSS Infrastructure Requirements]. Servers CLUS-FS01 and CLUS-FS02 should only be required
if there is no other existing File Server or other similar infrastructure (NAS/Appliance/Clustered File system) in-place to support the shared Data storage
6
Interworks Cloud Platform Cloud BSS – System Requirements & Remote Access Prerequisites
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V/P
CLUS-SQL01
Active Database Server
(Failover Cluster)
1
Windows Server
2008 R2 or higher
MS SQL Server Std
2008 R2 or higher
4+
8+
OS
(Optional)
Database
Logs
Database
Data
V/P
CLUS-SQL02
Passive Database Server
(Failover Cluster)
1
Windows Server
2008 R2 or higher
MS SQL Server Std
2008 R2 or higher
4+
8+
OS
V/P
CLUS-FS01
Active File Server
(Failover Cluster)
1
Windows Server
2008 R2 or higher
File Services
4+
4+
OS
Data7
V/P
CLUS-FS02
Passive File Server
(Failover Cluster)
1
Windows Server
2008 R2 or higher
File Services
4+
4+
OS
Other Requirements:.
- 2x H/W Load Balancer devices in Active/Passive or Active/Active configuration, capable of serving the estimated/desired concurrent connection load.
- SSL Accelerators can be used but SSL termination is not currently supported. A supported configuration to minimize the load on the web servers would be to
issue a second "weaker" SSL certificate for communications between SSL accelerators and web servers. Otherwise, SSL certificates must be installed and
configured in both SSL/LB appliances and Web servers.
- All servers are members of the same Active Directory domain (configured in AD01, AD02).
7
Denotes the Data Storage container that will accommodate the common storage location as explained in footnote 6
Interworks Cloud Platform Cloud BSS – System Requirements & Remote Access Prerequisites
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Remote Access Prerequisites
This section describes the remote access prerequisites in case the Customer has prepared the required
infrastructure described in the previous section. An Interworks Engineer will be remotely accessing this
infrastructure via Remote Desktop in order to deploy Interworks Cloud BSS.
Depending on itsremote access policies and procedures, a Customer may choose to provide remote access to
Interworks using a secure VPN connection or another Remote Session software. Alternatively, Interworks
may provide the means for remote access if requested by Customer.
Prior to the deployment, the following information must be provided to Interworks Engineer:
1) The Remote Access credentials (VPN or Remote Session Software and RDP).
2) The required credentials and IP Addresses for accessing the, described in the previous section,
server infrastructure (Standalone or Highly Available Scenario).
3) The Domain Admin Account credentials and the SQL sa password (BSS Database Server) or an
equivalent account.
4) The Load Balancer Configuration (if applicable, depending on deployment scenario)
Firewall settings or access lists should permit communication between servers that will host Interworks Cloud
BSS components. The following table lists the necessary access rules and port requirements for the
interconnection of all Interworks Cloud Platform components. Please note that ports not marked in bold, denote
default application ports that may actually differ, depending on the installation settings of each specific
application. The table includes the required access between Cloud BSS and Cloud OSS as well as between
Cloud BSS and CPSM (Citrix Cloud Portal Services Manager).
Source
Destination
Protocol
BSS
Storefront
Administration
BSS Database
Storefront
Administration
Src. Port
Dest. Port
Notes
TCP
1433
SQL Access to BSS Databases
BSS
TCP
9011
Web Access to BSS Web Services
BSS
Storefront
BSS Database
Administration
downloads.interworkscloud.net
TCP
80, 443
Web Access to Interworks Cloud
Platform Installer
Administration
licensing.interworkscloud.net
TCP
80,443
Web Access to Interworks Cloud
Platform License Server
BSS
Administration
download.finance.yahoo.com
TCP
80
Web Access to Yahoo! Finance API
BSS
Storefront
Administration
Citrix CPSM Web Server
TCP
80, 443
Web Access to Citrix CPSM Cortex
and Usage API
BSS
Administration
Citrix CPSM Database
TCP
1433
SQL Access to Citrix CPSM Database
BSS
Storefront
Administration
OSS Portal
OSS Database
TCP
1433
9001, 80, 443
Access to Cloud OSS Portal API and
Database
Interworks Cloud Platform
Cloud BSS
System Requirements &
Remote Access Prerequisites
Interworks Cloud Platform Cloud BSS – System Requirements & Remote Access Prerequisites
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