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A MARKETER’S GUIDE TO CONTENT PROMOTION: CONVERGING OWNED, PAID DIGITAL & EARNED MEDIA By Dustin Clark & Amos Haffner TA BL E O F CONTENTS 3 INTRODUCTION 4 OWN ED MEDIA 8 PA ID DIGITAL M ED I A 12 EA RN ED MED I A 16 CONVERGED M ED I A 21 CONCLUSION 24 RESOURCES INTRODUCTION Marketing technology abounds like never before - from automation platforms like HubSpot to SEO tools like AuthorityLabs. Today’s marketers have literally hundreds of tools at their disposal, but how do you ensure your campaigns are truly integrated when there are so many different layers? Many of us are struggling to be heard amidst the growing din as marketers create more and more content. The top five marketing challenges, as reported by the Content Marketing Institute in their 2015 survey of B2B marketers, are: • Producing engaging content: 54% • Producing content consistently: 50% • Measuring content effectiveness: 49% • Producing a variety of content: 42% • Lack of budget: 41% In this eBook, we’ll explore how a Converged Media approach can help you address these common digital challenges. You’ll see how an agile, integrated mindset can help you track ROI and help you put more effort into better performing tactics. Specifically, you’ll learn how to: • Make the best use of the content you control, including your blog, website, CTAs and more • Reach the right audience with paid tactics like PPC, paid social and amplification OWNED M E D IA • Create interest through earned publicity like news media, industry influencers and content syndication • Develop a holistic digital strategy that makes the most of your owned, paid and earned efforts Are you ready for your journey into the brave new CO NVERGE D M E D IA digital world of Converged Media? Let’s begin by exploring the subject of Owned Media. PAID M ED IA EARN ED M EDI A Share with your peers 3 E L E ME NT T HREE OWNED MEDIA: CHAPTER 1 MAKING THE MOST OF THE CONTENT YOU CONTROL What is Owned Media? Owned Media is digital content you produce and publish on your own marketing channels. It includes your blog, website, social media accounts, emails, and calls-to-action (CTAs) in the form of web banners and buttons on your website. Therefore, Owned Media is content you completely control. OW N ED M ED I A One of the biggest mistakes you can make as a content marketer when publishing that content masterpiece of yours is not supporting it with all the owned resources at your fingertips. You get excited about the new eBook or infographic, but forget to focus that excitement into action across all of your marketing channels. Your blog, email lists, website, and social media channels are all viable vehicles to share your content. Let’s look at each owned channel to see how, when, and why you should use them. BLOG Your blog can be the perfect vessel for promoting your larger content efforts. Often marketers publish their infographics or white papers on their blogs. Or write a post linking to a new resource. But a “one and done” approach isn’t always best. Let’s break down an eBook as an example. This approach is useful for several reasons. It allows you expand on material within your eBook by doing extended interviews with subject matter experts, expand on research methodologies for your data collection, focus on a particular data set or shocking statistic, and more. Consider the focus of your eBook: o Is it one chapter, or several? o re there graphics in each chapter? In particular - are there A charts and graphs, or fresh data that you’re approaching for the first time? o oes it have quotes from industry experts or internal D thought leaders? If you answered “Yes” to any of these questions those facets can be broken off into their own dedicated blog posts that link back to your eBook. By diversifying the content around your eBook you: • Gain awareness by creating a larger digital footprint • Boost organic website traffic by optimizing posts to include long-tail keywords (strings or phrases of three words or more) your prospect is hunting • Re-engage with your existing audience through regular updates • Help increase the return on investment of your inbound marketing by 13x, according to HubSpot’s 2014 State of Inbound Marketing Share with your peers 5 E L E ME NT T HREE • Create a blog ecosystem of related content that helps support your larger content efforts and extends your reach in organic search. This, of course, makes it easier for both search engines, and your prospects and customers, to find your content. EMAIL Approximately 60% of marketers are planning to increase their email budgets in 2015 and beyond, according to Forbes. With good reason! Email marketing is a very effective way to promote your content in your Owned Media strategy. It can be a bit tricky deciding when you should email your database with your latest content offerings. Typically, a new blog post isn’t reason enough to send out an email. But larger content efforts are. • Ask yourself - is this new content truly useful to my audience? • Does it offer something of value to my customers? • Does it solve a key issue related to my products or services? • Does it offer new data about my industry or related subject matters? If so, it can be very useful to write, design and send a compelling email to share your content with those who have previously expressed interest in hearing from you. As with any content marketing effort, the more targeted the focus of the content, the more successful the content can be. Consider the overall goals of your content (increase lead database, re-engage users, new service offerings, sales growth) and the audience you’re targeting. If the content is truly targeted to a subset of your entire audience, don’t be afraid to just email that segment of your email list. In a recent report, Litmus shared that targeted emails, sent to smaller audiences, spread virally to 90% more recipients than generic emails sent to the masses. Element Three client Airstream saw success in their email marketing efforts when they implemented segmented lists. An email sent to all Airstream customers had an open rate of 35.27% and a click through rate of 10.14%. But, an email sent to a product-specific segmented list had an open rate of 56.60% and a click through rate of 17.59%. Airstream was most successful in their email marketing when they implemented a specific, targeted campaign workflow. They saw the open rate jump yet higher to 62.79% with a click through at 19.10%. This example proves segmenting your email lists and sending different messages to smaller, more targeted groups will lead to higher open and click rates. Keep it simple, focused, and compelling, and your email efforts to promote your content will be successful. CALLS-TO-ACTION One of the easiest ways to promote your content - and one of the easiest tactics to forget - is using calls-to-action (CTAs) throughout your website to promote your content. By placing links in your home page banner, side banners, blog posts and other relevant pages, you can create additional signals to your new content. Share with your peers 6 E L E ME NT T HREE You’ve worked hard to create a large, long-form piece of content - so don’t neglect it! Start by adding CTAs to the pages that most closely align or are related to your new resource. From there, it can be helpful to look into your web analytics, and see if there are pages or blog posts that get a lot of web traffic, either historically or more recently. Using these high visibility posts as locations for CTAs is a great idea, particularly if the content is relevant. Try not to force a CTA on a page where there is no connection - but if it makes sense to place one on a page, do it. Also, don’t forget that CTA banners aren’t your only means of promotion within the content on your website. You can always use text to link back to your new content, too. Google still considers internal linking as a ranking factor for your website and content therein - so don’t neglect these crucial text links as a means to help users (and search engines) locate your content. SOCIAL MEDIA The final piece of the puzzle for Owned Media promotion is social media. There is no harm in sharing your content with your audience through your own social channels. Stick to best practices though. Don’t go spamming out your new content every 5 minutes. But feel free to schedule posts and share Get your message out there on your social channels. Be mindful of your messaging: •T ake the time to craft your messages • Include images •S earch for relevant hashtags Great social messaging is an awesome tool that can be quite effective in getting your new content out to the world and encouraging others to share it! it frequently alongside your other social media activities. If your content involves external resources, such as subject matter experts, audience influencers, or other companies that assisted with research or creation, be sure to share it with these folks and encourage them to share it with their audience. A simple “Thanks to @CompanyX for participating in our 2015 research survey!” in a tweet can go a long way in helping promote your content. CHAPTER TAKEAWAYS Owned Media is media that you completely control Email: Make sure your emails are truly useful to but it’s easy to forget all of the resources at your your audience by offering something of value, solv- fingertips. Don’t overlook tactics like blogging ing a key issue related to your products or services, or email marketing when it comes to sharing or sharing new insights about your industry. your thought leadership and promoting your best content. Call-to-action: Make sure your CTAs are relevant Blog: Your blog is the perfect vehicle for promot- a new content resource, start by adding CTAs to ing your larger content efforts. Use it to share other pages that most closely align with that resource. to the content on a given page. When you create content that you’ve created and consider breaking down larger pieces of content into smaller blog posts. Social media: Take the time to craft your social messages by doing things like searching for the right hashtags. Also, find other ways to make your messages more engaging like finding relevant and interesting images. Share with your peers 7 E L E ME NT T HREE CHAPTER 2 PA I D M ED I A PAID MEDIA: REACH A NEW AUDIENCE WITH YOUR ONLINE ADVERTISING What is Paid Media? Paid media is content that you purchase on third-party online resources that links back to your original content on your website or app. It can apply to third-party websites, social media channels and even search, but the uniting factor is that all these efforts are paid digital advertising. As a reminder, there are many forms of paid media - outdoor advertising, event sponsorship, product placement, athlete endorsement ... the list goes on. For the purposes of this eBook - we are only discussing digital instances. Paid media is content you purchase for content advertising purposes. ADVERTORIALS Advertorials, also known as native advertising, are commonly articles on third-party websites bought and paid for by the subject of the article. In other words, they are “advertisements in the form of editorial content,” as put by Wikipedia. While “advertorial” content can also apply to radio and television, in this instance we’re applying the term only to online content articles, videos and the like. Advertorials are an increasingly used tactic for content marketers, although there’s occasional debate about their use - with some claiming that they are strictly advertisements, and not fit for content marketing. The truth is - advertorial content can be paid editorial. That doesn’t make it any less effective in helping you reach out to potential audiences. Consumers can be confused by advertorial content and sponsored posts, but marketers who offer sponsored posts have the advantage of getting their content seen in places where others aren’t reaching - such as Forbes.com, which has increasingly increased the editorial content on their website through programs like AdVoice and BrandVoice. Spending on advertorials is predicted to surpass $21 billion by 2018. As reported by Business Insider AMPLIFICATION Amplification is the practice of using content discovery tools, such as Outbrain and Taboola, to boost your content’s signal. They can be used to promote infographics, paid editorials, or earned articles about your content. You don’t always have to promote the final destination of the content, but rather one of the online signals leading to it. For instance, if you’ve placed an editorial or have an earned article that’s driving traffic to your website, or traffic from that source is converting at a particularly high rate, you could use these tools to boost the visibility of that article. Amplification is a great tool to keep in mind when you have clearly defined campaign goals. If website traffic is the goal, find the articles that are driving in the most traffic, and boost them! Sponsored posts and advertorials should be used with care, but savvy consumers are learning that even paid editorial content has something to offer, and many are willing to read such content to see what opinions the company is publishing about its own offerings. Share with your peers 9 E L E ME NT T HREE PAID SOCIAL Advertising in Twitter, Facebook, and LinkedIn is now a noted and wellknown tactic for marketers. Have you considered these social platforms not only to advertise your products or service, but to promote your content as well? The potential audience for paid social media ads could reach $8 billion by 2016, and that’s just across the top eight platforms, according to a recent eBook published by Sprinkl. These tools also have sophisticated targeting options that give you greater control over who will see your content. This is just one additional advantage of having your audiences mapped up for each campaign. You can use your demographics, interests, and the preferred social platforms of your target audience to craft very specific social media campaigns to reach them. “Paid social media is also a great medium for testing variations of content pitches and campaign messaging, CTAs, and graphics to see what resonates more with your audience before launching your campaigns on larger paid channels.” MOLLY BORTER of Found Search + Marketing As with any social media tactic, you’ll want to be sure you have a good (read: responsive) presence on your social media channels. It’s great to send out signals that you have awesome content for your prospects to consume. Just don’t forget to be there when they want to engage in order to start a conversation. The savviest of marketers know that the big three aren’t the only options available for advertising. Pinterest, StumbleUpon, and other social mediums might be perfect for your audience. If your research says your audience is there, paid social is a great way to make sure you and your content are there, too. Several of these platforms have performanced-based sales models - which means you have the option to test small, adjust quickly and heavy up where there is traction. Share with your peers 10 E L E ME NT T HREE PAY-PER-CLICK Pay-per-click (PPC) is another tactic within the Paid Media corner of your Converged Media approach. It’s long been held as an effective way to advertise online, and can be incredibly useful in capturing the attention of potential customers nearing a purchase decision. It’s also very effective in other areas of your target audience’s buying decisions. In fact, it might be one of the best tactics available at capturing awareness-level interest - and it’s an essential asset used alongside a good SEO strategy to promote your content. “By targeting keywords and search phrases with PPC, this type of lead targeting can happen before your prospect even knows your content exists. Or, you could retarget after they’ve visited your content as a reminder to come back for more,” says Borter. Google did a study on the incremental clicks associated with keywords for which sites organically rank. Fifty percent of all ad clicks were found to be incremental, even if the site was ranked number one. This underlines the PPC advertising works because it targets consumers who are already searching for the goods and services your business provides. important relationship between SEO and Paid Search initiatives. Pay-per-click allows you to capture these users at the right place and the right time. It is often the fastest and one of the most effective ways to increase traffic to your website, especially when you have fresh content. CHAPTER TAKEAWAYS Paid media is content that’s purchased for content advertising purposes. You can use these tactics to put your content in front of new prospects—in some cases when they’re already searching for the type of products or services you provide. Advertorials: These articles that you pay to put on third-party websites are an increasingly used tactic by content marketers. You can also look at sponsoring posts on higher-tier sites through programs like AdVoice or BrandVoice. These tactics should be used with care, but they have their place as some consumers are learning that these types of paid opinions can be useful. Amplification: Tools like Outbrain and Taboola can boost your signal for content like infographics and ebooks. This tactic can be particularly useful when you have defined campaign goals as these tools can help you drive more traffic from the sources that are already sending in the most traffic. Paid social: Social networks like Facebook, Twitter and LinkedIn have sophisticated targeting options that can give you greater control over who sees your content. Find out where your buyers are consuming content, and then target them based on their demographics and interests. Pay-per-click: PPC can be an extremely effective tactic because it allows you to target consumers who are already searching for the goods and services that your company provides. You should use PPC in concert with your SEO strategy. Share with your peers 11 E L E ME NT T HREE EA RN ED MEDIA EARNED MEDIA: CHAPTER 3 BUILDING AND LEVERAGING RELATIONSHIPS TO REACH NEW AUDIENCES What is Earned Media? HubSpot defines Earned Media as “any publicity you haven’t paid for that’s owned and created by a third party.” This applies to both online and offline media web articles and magazines alike, but also includes social media signals and customer reviews. In online marketing, this earned publicity is important due to several factors, but chief among them are: • How Google ranks content on our websites, and • How users interact with the web. Google places emphasis on websites and web pages that are linked to from other relevant, quality websites. These inbound referral links function as a third-party vote of the quality of your content and your website - which Google rewards accordingly. Of course, having quality content on your website (owned media) is crucial in attracting a good third-party link! As a web user, your customer reads thousands of articles, and often follows links within those articles to continue learning about the topic at hand, research a purchase consideration or service recommendation, and so on. This kind of link is captured in your analytics programs as Referral Traffic, and represents a great way for users to find your website when they’re looking for topics for which your site is relevant. Let’s now explore how different types of earned publicity can help your ideal customer discover your content. “When secured, earned media is exceedingly more valuable than paid or owned because it showcases your brand and your story in an unbiased, third-party capacity.” LAUREN CASCIO, Account Executive at Bohlsen Group MEDIA OUTREACH & PUBLIC RELATIONS In today’s rapidly-evolving media landscape, public relations is far more complicated than the distribution of a news release when it’s time to make a corporate announcement. You need targeted pitches; ready-to-run article promotions; prepared talking points for interview requests, and relationship building with traditional media outlets, bloggers, and influencers. Media Outreach is also one of the best, Google-approved ways to earn media coverage for your content. Share with your peers 13 E L E ME NT T HREE “Today, reporters are often covering a variety of topics and trying to wear many different hats at once,” Cascio says. “This means that they are only able to cover stories that are very relevant to their subjects. Instead of focusing only on relationship building, it’s crucial to focus on trust building approaching the right media, at the right time, with the right story that’s on topic and on trend.” Media outreach in any marketing strategy should be seen as the worthy investment it is. Cascio says that placing your story with the right media can take “days, weeks and even months” of coordination - proving you must take a strategic approach when including Media Outreach in your content marketing efforts. INFLUENCER OUTREACH The media aren’t the only target for earned media coverage. Savvy marketers are commonly turning to experts and pundits, and their best customers, to get the message out about their content. But just like the media, your best influencers aren’t going to give their influence away at the drop of a hat. It takes true relationship building and reciprocity to create a happy union of influencer-approved and shared content. Who are the influencers for your prospects? According to social experts at Ogilvy, identifying these influencers means finding “those which have the most influence over potential buyers.” Influencer marketing means orienting your activities around these influencers, rather than the target market as a whole. It’s a proven third-party endorsement marketing tactic that aligns your brand and content with your users and the voices of experts they respect and trust. The key to your success here is having great content so influencers want to be involved with what you’re doing. Keep in mind you need to offer something in return to make these relationships work. Offering to raise the awareness of the influencer, by recognizing them as an expert and involving them 92% of consumers trust a recommendation from someone they perceive as similar to them, even if they’ve never met, more than they trust a recommendation from branded content. in your content creation process, is a reasonable offer in exchange for them sharing this content with their own audience. Being intentional about your marketing strategy, and allowing the time to build relationships and develop the right content, is crucial to this kind according to Digital Intelligence Today of tactic. “I think the most important tip here is that these tactics should not be used in a vacuum,” Cascio says. “Often, they are complementary and need to be conducted strategically in conjunction with each other.” Share with your peers 14 E L E ME NT T HREE SYNDICATION Content syndication is another tactic that you can use to generate some earned publicity. Syndicating your content on the web means allowing that content to be published on another website, in exchange for receiving credit for the original publication of the content. This can be extremely effective on other sites that cover your industry, particularly if you’re trying to build an online audience and community for your blog. Press releases are often picked up and published by other media outlets, and websites like Social Media Today, Business 2 Community and Reddit are also sharers of syndicated content. The key, just as with Media and Influencer Outreach tactics, is to create great content that is worthy of sharing with others. Typically, this falls more into awareness-level content and thought leadership, and stays away from salesy, bottom-of-the-funnel type pieces. Syndication will be most effective when used as part of an overall strategy (with owned and paid efforts) and can sometimes offer happy dividends for your influencer and media outreach efforts. You’ll know you’ve hit your sweet spot when one of your earned media efforts is picked up by additional media outlets and shared with their audiences as well. CHAPTER TAKEAWAYS Earned Media is any third-party publicity for which Influencer Outreach: Experts and pundits may you haven’t paid. In online marketing, this sort of pub- abound in your industry, but involving them in sharing licity is important due to how Google ranks websites your content involves relationship building and offer- and how users interact on the web. ing them something of value in return. Media Outreach & Public Relations: Media outreach Syndication: Syndicating your content online means includes targeted media pitches, ready-to-run article allowing it to be published on another website, in pitches and traditional public relations. This type of exchange for receiving credit for the original pub- outreach involves you building trust - approaching lication. This tactic can be effective in getting your the right media at the right time with a story that’s on content in front of new people, but it needs to be part topic and on trend. of your overall strategy. Share with your peers 15 E L E ME NT T HREE CHAPTER 4 CONVERGED MEDIA GIVE YOUR MARKETING STRATEGY A SERIOUS BOOST. It’s good news isn’t it?! With traditional advertising and outreach tactics still effective and an ever-expanding digital landscape producing new opportunities to reach customers, you have more tactics at your fingertips than ever. This final chapter will discuss how to use owned, paid, and earned media tactics to publish, promote, and share your content through a holistic converged media approach. OWNED MEDI A CONVERGED MEDI A PAI D MEDI A EARNE D M E DIA RESEARCH Research covers two critical areas for promotable content - research for the content itself, and then research into creating a baseline and how you’re going to measure your results. • audience research to discover what questions your audience is asking and what problems they need solved, • media research, looking into trends, social activity, and which publications share content similar to what you’re planning, • any research into influencers you hope to include, and the time needed to get their critical feedback and participation. Sounds like a lot of work, doesn’t it? It is. The result, though, is that you’ll benefit from critical clues on what type of content to create and how to achieve the goals of your campaign. If the goal of your content is to drive more traffic to your website, you’re likely interested in SEO, earned Every good content promotion campaign begins with research, before any content is created. media, and social. If the goal of your campaign is to increase engagement or follower count on social media, you’ll have a different focus. Your research will help uncover the right content and channels to use. USEFUL AND SHAREABLE Deciding when to promote your content and with what tactics can be quite an ordeal. Start by asking yourself one simple question: is this content useful and shareable? Before you kneejerk with a “Yes!” - take a moment? Is it really? Your best content to promote isn’t too product-specific and isn’t overly salesy. Think instead of your thought leadership pieces or any content where you’re solving your audience’s problems (especially if you’re doing it for free). These are great to promote! Product spec sheets, brochures and tutorial videos are valuable too, but only to those in the final stages of your buying process. One last thing to keep in mind: promotable content should also be shareable. Make it easy for users to share your content by embedding social sharing buttons within the content. These should include general share buttons (to share the content as a whole) and content-specific share buttons (like pull quotes for Twitter, or charts/images for Pinterest). BUDGET Budgeting properly for promoting content can be tough, especially when you’ve already spent time and money in creating the content in the first place. At times you’ll be offered the chance to dream up new and innovative Share with your peers 17 E L E ME NT T HREE ways to spread the word about your content. At other times, you may need to overcome the “this is the way we’ve always done it” mindset when it comes to securing the budget you need to effectively promote your content. The best way to combat resistance is to factor promotional efforts into your budget before you kick off a campaign. Be proactive and intentional in considering what it will really take to get the most out of your content post-publication. If you don’t have an allocated promotional budget or an in-house social media/PR team, it’s vital you already have these next steps determined. Don’t be afraid to start small and see what works before fully committing your dollars. Testing is your best friend. Creating a baseline based on results you’ve seen in the past is an essential tool to justify your promotional budget. That starts with great research. CONVERGED MEDIA BUDGET FOCUS BY FUNNEL STAGE BUDGET FOCUS: Paid Earned Owned Awareness Consideration Advocacy As a rule of thumb, your budgets for Paid and Earned Media should be heavier with Awareness-targeted, traffic generating content. As you move to Consideration and Purchase level content, your Owned Media budget should rise and you seek to convert the new visitors your Awareness content has attracted. Share with your peers 18 E L E ME NT T HREE ESTABLISHING A BASELINE & MEASURING RESULTS Establishing a baseline is crucial to proving the success of your content marketing efforts. The same way you’re held responsible for your overall marketing goals and budget - so too should your content be held responsible. Have you ever developed anything similar to your new content? If you know you want to increase organic search traffic, and your research has indicated your audience has an affinity for infographics, then find which infographics have driven traffic to your website, using your analytics platform of choice. Using this example, select the three infographics that have driven the most organic traffic to your website, then use those to set a goal. You could also capture all of the infographics you’ve published, then create an average baseline result. To control for the period of time you’re measuring filter by, say, the first six months after publication. Be sure to record which tactics you used to promote your previously-published content. THE RESULTS MIGHT LOOK LIKE THIS: Average Infographic Organic Search Traffic, 1st 6 Months: 1,500 visits Top 5 Infographic Organic Search Traffic, 1st 6 Months: 2,250 visits If you’ve only used social media to promote these infographics, plan accordingly to forecast results moving forward. You know to expect around 1,500 organic visits for an average infographic unless you extensively promote the content. Likewise, if you replicate the elements of your best infographics but do nothing besides your standard practices for promotion, you can expect closer to 2,250 visits. This can be the basis for a decision to invest in a public relations or media Each piece of content you develop, particularly your promotable pieces, should have a stated goal that relates back to your overall marketing efforts for the year. Your first step should be to determine these goals in order to create a baseline for your content promotion efforts. outreach campaign to earn links back to your content in the hopes those efforts will give a natural lift to your organic traffic. Or, you could decide to write a few additional blog articles and supplemental pieces of content to support your new infographic. Record results and compare them to the baselines you established before launch. You’ll see how close you came to meeting (or surpassing) your goal, and then you can adjust your efforts for promotion, increasing your budget if necessary. Share with your peers 19 E L E ME NT T HREE ADJUSTING ON THE FLY With an informed baseline and proper campaign tracking, you can see which tactics are performing better than others. Without it, you’ll have no idea what’s working and what’s not. Let’s go back to the example from the previous section. With your infographic, we’ll be able to see which earned articles drive the most traffic and which supporting pieces are sending visitors to our infographic. If we launch a social media campaign, we’ll be able to see which channels perform better than others. Having access to this information is a gold mine, because it enables us to determine which channels and tactics work best, and how to spend our budget wisely. If you see your PR efforts are driving better returns and social isn’t working well, you can turn off social spending and divert budget to boosting PR. The lesson: work smarter, not harder. With great research, proper baselines, and the right adjustments throughout your promotion campaign, you’ll write the success story you deserve. CHAPTER SUMMARY You have more marketing tactics at your disposal than Research: Every good content promotion campaign ever before, but you must be smart in how you use starts with research, before any content is ever creat- them. Be willing to adjust course over time according ed. This can involve researching your audience, look- to what’s working for you and what’s not. ing into emerging trends, social activity and which publications share content like what you’re planning. Useful and shareable: While you may think that all of your content is awesome - you need to be honest Establishing a Baseline & Measuring Results: about what content is truly useful to your audience. Establishing a baseline can be crucial in proving the Remember that the best content to promote tends to success of your content marketing efforts. Without be thought leadership rather than product-specific your baseline, you won’t know what’s working well and salesy. and what’s not. Budget: Factor your promotional efforts into your Adjusting on the Fly: Now that you have a baseline, budgeting at the campaign kickoff. It’s essential to you can measure your results over time and adjust think about what happens to your content after your strategy according to your understanding of it’s published. your best- and worst-performing tactics. Share with your peers 20 E L E ME NT T HREE CHAPTER 5 CONCLUSION There you have it. We’ve explored how to make the most of your Owned Media, how to be strategic in using paid media channels like PPC and how to earn publicity by syndicating your content and reaching out to reporters and influencers. The Converged Media approach takes a significant amount of research, planning and coordination, so don’t expect it to come together overnight. Whether it’s a disruption in your industry or a new opportunity, you’ll undoubtedly need to adjust your course over time. Feel free to reach out to us if you have any questions about anything related to content planning, creation or measurement. It would be great to hear from you. Cheers, Dustin Clark Digital Strategist @dustinaclark Amos Haffner Marketing Manager @amoshaffner TACTICAL MODEL OF CONVERGED MEDIA OWNE D M E D IA Blog Email CTAs Social Media CO NVERGE D M E D IA PA I D M E D I A EARNE D M E D IA Advertorials Amplification Paid Social PPC Media Outreach Public Relations Influencer Outreach Syndication GET STARTED Converged Media Promotional Campaign Checklist Here’s one last resource to help you get started: a checklist to help you navigate your first converged media promotional campaign. It breaks down the steps required to begin building an effective converged media content marketing campaign. o Set a budget (hours and dollars) for your content creation and promotion and stick to it. o Identify industry influencers who can add credibility to your content and its promotion o C reate a master editorial calendar you can use to map your email, blog, social, and paid promotional tactics. o Develop and implement a blog around your content. Use it to promote long-form content such as eBooks, whitepapers, infographics and case studies. o Segment your audience and develop an email strategy dedicated to engaging each segment. o Create several unique CTAs for each piece of long-form content you publish to use across your website, blog and emails. o Leverage your top 2-3 (max) social channels with the highest levels of engagement to promote your content. Utilize a social scheduling tool to schedule messages in advance, and keep these messages unique. o Manage your first paid Adwords campaign. Begin with a small budget and build appropriately. A/B Test your ads within each geographic/demographic group you select. o Build a list of partners and publications that can help you promote and syndicate your content. Start with free channels for syndication, like LinkedIn Pulse. o Review your promotional performance bi-weekly and adjust on the fly. Determine which strategies produce the best results. Share with your peers 23 E L E ME NT T HREE RESOURCES Advertorial, Wikipedia. http://en.wikipedia.org/wiki/Advertorial Barratt, Andrew. “Who is an influencer?” social@Ogilvy Website, Ogilvy & Mather. http://social.ogilvy.com/who-is-an-influencer/ Bohlsen Group Website, Homepage. http://bohlsengroup.com/ Chaney, P. 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