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Communication Skills Common Core Standard 9.ICR.1 Understand healthy and effective interpersonal communication and relationships. 9.ICR.1.1 Illustrate the ability to respond to others with empathy 9.ICR.1.2 Classify negotiation and collaboration skills as helpful or harmful in solving problems or resolving conflicts. boration skills as helpful or harmful in solving problems or resolving conflicts. 9.ICR.1.3 Illustrate strategies for resolving interpersonal conflict without harming self or others Think about it… Why should I care about other people who might be going through a tough situation? What does empathy mean? Which negotiation and collaboration skills are helpful for solving problems? How will refusal skills help me resolve conflicts and protect my health? Responding with Empathy Empathy is being sensitive to another persons needs, situations or emotions. Here is how you can help someone who needs help: • Active listening-Listen and restate what the person is saying. • Put yourself in the other person's shoes-It is easier to understand a situation, when you pretend you are that person. • Do the right thing- If a person is contemplating suicide, get them the help they need. (Counseling of some kind) Collaboration When you have a disagreement with someone, it is a good idea to negotiate and collaborate your way through the problem. Here are some tips for collaboration: • Separate the people from the problem • Focus on interests, not positions • Create options for mutual gain • Produce a fair end result Negotiation Here are some tips for negotiating your way through a problem: • Make it a win-win situation • Don’t take it personally • Educate yourself • Have a plan • Don’t bluff • Don’t be emotional Communication and Injury Prevention Intentional/Unintentional Injuries often occur due to a lack of communication. Here are some examples: Violence Accidents Drugs Alcohol Risky Ideas Having confidence in yourself and standing up for your beliefs, while communicating in an effective manner can prevent injuries. Nonverbal Communication The majority of communication comes from non-verbal cues. Eye Contact Posture Tone of Voice Facial Expressions Personal Space Touch/Gestures Refusal Skills When someone tries to force you to do something that will harm your health, use these skills to prevent them: Humor Give Reasons Make an Excuse NO! Suggest an Alternative Ignore Repeat Yourself Thanks but no thanks Numbers-Friends who support you Leave Sources • • • • http://at-risk-youthsupport.suite101.com/article.cfm/top_ten_ref usal_skills_for_teens http://www.enotalone.com/article/2830.html http://money.howstuffworks.com/personalfinance/budgeting/negotiation4.htm http://www.drphil.com/articles/article/112
