Download Communication Skills

Communication Skills
Common Core Standard
9.ICR.1
Understand healthy and effective interpersonal
communication and relationships.
9.ICR.1.1
Illustrate the ability to respond to
others with empathy
9.ICR.1.2
Classify negotiation and collaboration
skills as helpful or harmful in solving
problems or resolving conflicts.
boration skills as helpful or harmful in
solving problems or resolving conflicts.
9.ICR.1.3
Illustrate strategies for resolving
interpersonal conflict without harming self
or others
Think about it…
Why should I care about other people
who might be going through a tough
situation? What does empathy mean?
Which negotiation and collaboration
skills are helpful for solving problems?
How will refusal skills help me resolve
conflicts and protect my health?
Responding with Empathy
Empathy is being sensitive to another persons needs,
situations or emotions. Here is how you can help
someone who needs help:
•
Active listening-Listen and restate
what the person is saying.
•
Put yourself in the other person's
shoes-It is easier to understand a
situation, when you pretend you
are that person.
•
Do the right thing- If a person is
contemplating suicide, get them
the help they need. (Counseling of
some kind)
Collaboration
When you have a disagreement with someone, it is a good idea to negotiate and
collaborate your way through the problem. Here are some tips for collaboration:
• Separate the people from
the problem
• Focus on interests, not
positions
• Create options for mutual
gain
• Produce a fair end result
Negotiation
Here are some tips for negotiating your way through a problem:
• Make it a win-win
situation
• Don’t take it personally
• Educate yourself
• Have a plan
• Don’t bluff
• Don’t be emotional
Communication and Injury Prevention
Intentional/Unintentional Injuries often
occur due to a lack of communication. Here
are some examples:

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Violence
Accidents
Drugs
Alcohol
Risky Ideas
Having confidence in yourself and standing up
for your beliefs, while communicating in an
effective manner can prevent injuries.
Nonverbal Communication

The majority of communication comes from non-verbal cues.
Eye Contact
Posture
Tone of Voice
Facial Expressions
Personal Space
Touch/Gestures
Refusal Skills
When someone tries to force you to do something that will harm your health, use these
skills to prevent them:
Humor
Give Reasons
Make an Excuse
NO!
Suggest an Alternative
Ignore
Repeat Yourself
Thanks but no thanks
Numbers-Friends who support you
Leave
Sources
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http://at-risk-youthsupport.suite101.com/article.cfm/top_ten_ref
usal_skills_for_teens
http://www.enotalone.com/article/2830.html
http://money.howstuffworks.com/personalfinance/budgeting/negotiation4.htm
http://www.drphil.com/articles/article/112