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Network Configuration Management http://www.cisco.com/en/US/technologies/tk869/tk769/technologies_w hite_paper0900aecd806c0d88.html CONFIGURATION MANAGEMENT Best Practices for Configuration Management • Maintain a master device list • Maintain correct credentials and manageability at 100 percent • Create relevance for users and management • Achieve differentiated management; "not all devices are equal" • Address people, processes, and technology, not just technology • Develop processes to work for your company • Commit resources; this is not a project, it is a system Defining configuration management From 2nd week : Configuration Management The goal of configuration management to monitor network and system configuration information so that the effects on network operation of various versions of hardware and software elements can be tracked and managed. Configuration Management Each network device has a variety of version information associated with it. An engineering workstation, for example, may be configured as follows: • Operating system, Version 3.2 • Ethernet interface, Version 5.4 • TCP/IP software, Version 2.0 • NetWare software, Version 4.1 • NFS software, Version 5.1 • Serial communications controller, Version 1.1 • X.25 software, Version 1.0 • SNMP software, Version 3.1 Configuration Management DATABASE Configuration management (as subsystems of Network Management System) store configuration information in a database for easy access. DATA RETRIEVE When a problem occurs, this database can be searched for clues that may help solve the problem. What Is Configuration Management? Configuration management can be summarized as: • Device hardware and software inventory collection • Device software management • Device configuration collection, backup, viewing, archiving, comparison • Detection of changes to configuration, hardware, or software • Configuration change implementation to support change management Why Is Configuration Management Important? Benefits : 1. Reduced downtime through rapid change impact identification 2. Productivity improvement for making configuration changes 3. Helps ensure compliance for device configuration, software versions, and hardware 4. Quick impact determination of security alerts 5. Improved visibility and accountability at all levels Foundational and Fundamental Configuration management is the cornerstone cornerstone of the network management system and of the network lifecycle Configuration management knows what is in the network, and it provides control over network elements and linkage between the phases of the lifecycle. ASSOCIATION OF ROLES AND DEFINITION NO ITEM OF DEFINITION 1 Device hardware and software inventory collection 2 Device software management 3 Device configuration collection, backup, viewing, archiving, comparison 4 Detection of changes to configuration, hardware, or software 5 Configuration change implementation to support change management linkage between the phases of the lifecycle control over network elements NETWORK LIFE CYCLE Phases in the network lifecycle : Prepare Plan Design Implement Operate Optimize the roles in network delivery and support (network services) : 1 Management 2 Architecture 3 Delivery 4 Support Lifecyles and Roles for Delivering and Supporting Network Services Prepare Plan Manage ment X X Architect ure X X Delivery Support Design X Impleme nt Operate Optimize X X X the flow of work through a network team and the demarcation in responsibilities between roles. • Configuration management provides the implementation point for demarcation; • from this, processes can be developed that supports the network lifecycle and the necessary roles. The requirements for configuration management are: 1. Collect network inventory, including chassis and modules The requirements for configuration management are: as well as serial numbers 2. Report on collected network inventory 3. Collect device configurations 4. Keep multiple versions of device configurations 5. Allow comparison between the multiple versions of device configurations 6. Detect changes in device configurations (event or polling based) 7. Determine which user made changes to device configurations 8. Report on configuration changes The requirements for configuration management are: 9. Allow configuration changes to be batched and scheduled 10. Report on existing software versions deployed on devices 11. Keep a repository of device software versions 12. Support upgrading of device software 13. Audit configuration to help ensure compliance 14. Search device configurations, software, and hardware 15. Store or link to static documentation and diagrams 16. Support the approval processes and workflows Asset Management • Purchase date If the configuration management system needs to support asset management, then the additional requirements needed to support business accounting processes, such as depreciation, are: • Purchase price • Asset number • Purchasing details Carrier Service Management •••••• •Service number •Carrier (telco) If the configuration management system needs to support carrier service management, then additional requirements that support carrier service management and contract renewal are needed. Some of these requirements are: •Contract start date •Contract period •Currency •Cost per month Change Impact Policy Change Type Change Impact Software upgrade major, for example, 12.3(4) to 12.4(5). High Configuration change to packet forwarding capabilities High Software upgrade maintenance release, for example, 12.4(1) to 12.4(2) Medium New feature deployment Medium New hardware deployment Medium Configuration change to nonpacket forwarding capabilities Low Change Impact The change impact is the possible impact the change can have on the production environment