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ANGEL MEDICAL CENTER
PRESS CONFERENCE PACKET
Friday, April 28, 2017
8:00am
SPEAKERS
Ronald A. Paulus, MD
President and CEO, Mission Health
Karen Gorby, RN, MSN, MBA, CENP, FACHE
President and Chief Nursing Officer, Angel Medical Center
Jill Hoggard Green, PhD, RN
COO, Mission Health and President, Mission Hospital
OVERVIEW
PRESS CONFERENCE PRESS RELEASES
• Angel Investment Press Release
• Angel Board Statement
ABOUT ANGEL MEDICAL CENTER
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Angel Medical Center Overview
Angel Medical Center Financial Overview
New Angel Medical Facility Overview
Mission Health Overview
SUPPORTING PRESS RELEASES
• Top 15 Release
• Top 100 CAH Release
• Angel Acute Stroke Press Release
PRESS CONFERENCE
MATERIALS
FOR IMMEDIATE RELEASE
Contact:
Rowena Buffett Timms
Mission Health
(828) 213-1221
Mission Health and Angel Medical Center Announce Plans for Unprecedented Investment in
Macon County Community Through New Healthcare Facility
FRANKLIN, N.C. (April 28, 2017) – Mission Health, a not-for-profit health system based in Asheville,
North Carolina and Angel Medical Center (AMC), a not-for-profit Mission Health member hospital
located in Franklin, North Carolina announced today their plan for a $43 million investment in a new,
state-of-the-art replacement hospital for Macon County and surrounding community.
Following the approval of the Angel Medical Center Board, on Thursday April 25, the Mission Health
Board of Directors approved the planned $43 million investment to replace Angel Medical Center’s
current hospital. This extraordinary contribution to the health and well-being of our community is the
single largest investment in the history of Macon County. The new, state-of-the-art AMC facility is a key
part of Mission Health’s Mission Future Ready initiative, an exceptional plan investing more than half a
billion dollars region-wide to meet the future health needs of western North Carolina. To learn more
about Mission Future Ready, please visit: http://missionfutureready.org/
“This is an incredibly exciting time for Angel Medical Center and Macon County. There has never been
more change than in today’s healthcare environment – from federal policy, to care delivery to
technology and the ever growing demands on our facilities. It’s our responsibility as Board leadership to
be thoughtful, adapt to meet the needs of our valued communities and ensure sustainability for decades
to come,” said Angel Medical Center Board Chair Jane Kimsey. “Our remarkable investment in this new
facility supports our vision to deliver the highest quality services and an exceptional patient, family and
team ember experience for the long term benefit of Macon County’s patients and families.”
“As the largest healthcare provider in the region, Mission Health is committed to investing in the health
and wellbeing of our communities throughout our 18-county region. Our goal is to help each and every
resident of western North Carolina Be Well, Get Well and Stay Well. Our unprecedented investment in
Macon County’s Angel Medical Center is just one example of our relentless commitment to delivering
the best care in state-of-the-art facilities to serve the needs of our patients and families,” said Mission
Health President and CEO Ronald A. Paulus, MD during a press conference announcing the planned
investment in Asheville Friday morning.
Mission Health and AMC leadership underwent a comprehensive strategic master facility planning
consultation for evaluation and assessment of Angel Medical Center where it was determined that
construction of a new facility designed to meet the needs of the community for decades to come, rather
than renovation of the current, outdated structure was clearly in the best interest of the community.
-CONTINUTED-
Both Boards’ decisions were based on the outcomes of this facility assessment as well as a 10-year
review of the community, based on demographics and the long-term healthcare needs of the
population.
AMC and Mission Health will share more information about the new facility and incorporate community
feedback in the months to come.
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ABOUT ANGEL MEDICAL CENTER
Angel Medical Center, a member of Mission Health, is a full-service, not-for-profit community hospital
serving Macon and the surrounding counties. Located in Franklin, N.C., Angel Medical Center is a Top
100 Critical Access Hospital offering inpatient services that include a women’s and children’s health unit,
an intensive care unit, and a medical and surgical unit. Outpatient services include a wound clinic,
chemotherapy services, a full laboratory, digital mammography, CT, MRI, nuclear medicine, rehab
therapy, as well as surgical and endoscopy services. The hospital also operates My Care Now and
CarePartners Home Health & Hospice. For more information, please visit angelmed.org.
ABOUT MISSION HEALTH
Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system. For the fifth
time in the past six years, Mission Health has been named one of the nation’s Top 15 Health Systems by
Truven Health Analytics, an IBM Company and part of IBM Watson Health in 2017. We are the only
health system in North Carolina to achieve this recognition. Mission Health operates six hospitals,
numerous outpatient and surgery centers, post- acute care provider CarePartners, long-term acute care
provider Asheville Specialty Hospital, and the region’s only dedicated Level II trauma center. With
approximately 12,000 team members and 2,000 volunteers, Mission Health is dedicated to improving
the health and wellness of the people of western North Carolina. For more information, please visit
mission-health.org or @MissionHealthNC.
FOR IMMEDIATE RELEASE
Contact:
Rowena Buffett Timms
Mission Health
(828) 213-1221
Please attribute statement to: Jane Kimsey, Chair, and the Angel Medical Center Board Members
FRANKLIN, NC (April 28, 2017) – Angel Medical Center’s Board of Directors issued the following statement
today:
On behalf of the Angel Medical Center (AMC) Board of Directors, we would like to share with the
community that our Board’s support for management’s recommendation to modify women’s services at
AMC was a very difficult one that was painstakingly considered. None of us wanted to lose labor and
delivery services in Franklin. Unfortunately, we need to find ways to make Angel Medical Center break
even financially over the long run or it is possible we would not have any hospital in our community.
Angel Medical Center will continue to offer women’s and children’s services including pre-natal visits
and all follow-up appointments after delivery. Our goal is to continue to have OB-GYN doctors in
Franklin for those services as well as all women’s needs outside of delivery. Pediatric services will also
remain. In addition, we are collaborating with other providers including DLP Harris, MAHEC and Mission
Hospital to ensure that Macon County has the coverage and highest quality care for expectant mothers.
We recognize that the recommendation came as a shock to the community and we wish there was an
easier way. Unfortunately, the overall services required to offer labor and delivery at AMC lose well
over $1 million every year, which the hospital cannot absorb. Our population in Macon County is
generally older, lower income, and more likely to either have no insurance or use Medicare or Medicaid.
In fact, 77% of AMC patients have Medicare, Medicaid or no insurance at all. In addition, a significant
number of children in Macon County are born at either Mission Hospital or DLP Harris. State and
Federal legislators continue to cut funding to Medicare and Medicaid, meaning the hospital receives less
and less money for all of the services that we provide. The losses only continue to grow with no way to
reverse the trend no matter how much we improve.
The decision to discontinue labor and delivery services was very difficult, but we are extremely pleased
and excited by the commitment from Mission Health to fund a $43 million replacement hospital in
Franklin. Mission Health is very committed to Macon County as evidenced by previous investments in
the Cancer Center, additional ambulance coverage and enhancements to our current campus all totaling
more than $13 million to date. Mission Health is making sure that we have a state of the art facility
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providing the services that Angel currently offers outside of labor and delivery. As we start that process,
we are excited that the community will be involved in the design of the new facility.
In closing, the Board of Directors would like to express our gratitude to Mission Health for their support
and leadership, and most importantly as we look to the future for healthcare in Macon County, for their
unparalleled investment, not just in Franklin but across WNC.
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ABOUT ANGEL MEDICAL CENTER
Angel Medical Center, a member of Mission Health, is a full-service, not-for-profit community hospital
serving Macon and the surrounding counties. Located in Franklin, N.C., Angel Medical Center is a Top
100 Critical Access Hospital offering inpatient services that include a women’s and children’s health unit,
an intensive care unit, and a medical and surgical unit. Outpatient services include a wound clinic,
chemotherapy services, a full laboratory, digital mammography, CT, MRI, nuclear medicine, rehab
therapy, as well as surgical and endoscopy services. The hospital also operates the Angel Urgent Care
Center and Angel Home Health & Hospice. For more information, please visit angelmed.org.
ABOUT MISSION HEALTH
Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system and was
recognized as one of the nation’s Top 15 Health Systems from 2012-2015 by Truven Health Analytics,
formerly Thomson Reuters, becoming the only health system in North Carolina to achieve this
recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, postacute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital, and the
region’s only dedicated Level II trauma center. With approximately 12,000 team members and 2,000
volunteers, Mission Health is dedicated to improving the health and wellness of the people of western
North Carolina. For more information, please visit mission-health.org or @MissionHealthNC.
ABOUT ANGEL MEDICAL CENTER
Angel Medical Center
Overview
History
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Angel Medical Center can be traced back to 1923
when Dr. Furman Angel returned home to set up a
clinic in the old Cunningham Building in historic
downtown Franklin.
Located in Franklin, NC
$73.3 million in annual economic impact
$7.2 million in financial assistance
$7.9 million in community benefits
25 beds
46,000+ outpatient visits per year
18,600+ emergency department visits per year
358 employees
Facts About the Hospital
• Full-service, not-for-profit critical access hospital that
serves the residents of Macon County and surrounding
communities
• The third largest employer in Macon County and the
second largest employer in Franklin
• A Critical Access Hospital (CAH), which is certified
under a set of Medicare Conditions of Participation
(CoP), which are structured differently than the
traditional acute care hospital
• Requirements for CAH certification include:
– Having no more than 25 inpatient beds
– Maintaining an annual average length of stay of no
more than 96 hours for acute inpatient care
– Offering 24/7 emergency care
– Being located in a rural area that is at least 35 miles
away from any other hospital or CAH)
Significant Awards
•Acute Stroke Ready Certified by the Joint
Commission
• Top 100 Critical Access Hospital for two years in
a row
Charity Care and Community Benefit Costs
Mission Health
Mission Health provided community benefit services
of $148m in FY14, $151m in FY15, and $184m in
FY16. Of this, charity care comprised $40m in
FY14, $28m in FY15, and $30m in FY16.
Angel Medical Center
Angel Medical Center provided community benefit
services of $2.9m in FY14, $0m in FY15, and $3.4m
in FY16. Of this, charity care comprised $2.9m in
FY14, $2.1m in FY15, and $2.1m in FY16.
Angel Medical Center
Process Overview
Planning Process Overview
SMFPObjective
Systematically review facility needs across Mission to ensure capital investments
align with the organization’s strategic direction and the transformation of healthcare
delivery.
SMFP Schedule
YEAR ONE
(FY 2017): TRH
and Angel Medical
Center (AMC)
YEAR TWO
YEAR THREE
YEAR FOUR
YEAR FIVE
Mission Hospital
and Central
(Buncombe,
Henderson, and
Haywood)
HighlandsCashiers Hospital
(HCH) and
Jackson County
CarePartners
Blue Ridge
Regional Hospital
and McDowell
Hospital
AMC SMFP Final Report I April 2017 I
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Committee Structure
Process Overview
Committee Structure
Executive Steering Committee
Site Presidents, President of Regional
Member Hospitals, Strategy, Quality,
CFO, COO
Meetings:
Three times during the process—at the midpoint,
recommendation, and end—to review preferred
and final option
AMC Site
Leadership Team
TRH Site
Leadership Team
Role:
Develop the preferred plan; report
out to the board, as needed
President, Executive Team, Board,
Additional Physician Leaders
President, Executive Team, Board,
Additional Physician Leaders
Meetings:
Four times during the process at
each site; meetings included core
team members
SMFP Core Team
System Functional Leads,
Site Designees
AMC SMFP Final Report I April 2017 I
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Building Plan Overview
1st Floor
2nd Floor
Approximately 115,000 to 125,000 SF Total BGSF
Source: Ewing Cole analysis
A-9
Role:
Approve and recommend the preferred plan
to the board
Role:
Support the process, vet materials, ensure consistency,
and update the Mission Executive Team on progress
Meetings:
Biweekly conference call and site leadership team
meetings
Mission Health
About Mission Health
Mission Health, based in Asheville, North Carolina, is
the state’s sixth-largest health system. For the fifth time
in the past six years, Mission Health has been named one
of the nation’s Top 15 Health Systems by Truven Health
Analytics in 2017. Mission Health is the only health system
in North Carolina to achieve this recognition.
Mission Health operates six hospitals, numerous outpatient
and surgery centers, post-acute care provider CarePartners,
long-term acute care provider Asheville Specialty Hospital,
and the region’s only dedicated Level II trauma center.
Mission Health is in the midst of a robust plan to meet
the future health needs of western North Carolina as
part of its Mission Future Ready initiative. Collectively,
Mission Health is investing nearly half a billion dollars
region-wide—by far the largest investment ever made
in the history of the region, a marker of the caring and
confidence of Mission Health’s community Board to help
everyone in our region Be Well, Get Well and Stay Well.
Overview
• Only non-profit, locally owned, locally governed
health system in western North Carolina.
• Licensed for 1,059 beds
• Annual economic impact of more than $1 billion
• State’s largest employer west of Charlotte with 10,700
employees
Mission Health Member Hospitals
Mission Hospital
Angel Medical Center
Blue Ridge Regional Hospital
McDowell Hospital
Transylvania Regional Hospital
Highlands-Cashiers Hospital
CarePartners
Investments in Our Region
Blue Ridge Regional Hospital Building............... $7.5 million
Highlands-Cashiers Hospital ER Expansion.......$6.7 million
McDowell Hospital Replacement Project.............$45 million
Transylvania Regional Hospital ED Expansion...$7.8 million
Information Technology........................................ $7 million
Community Benefit Grants at Work....................$1.1 million
Working Together to Achieve Better Health
Estimated Costs of Treating
Charity Care Patients.........................................$29.5 million
Unreimbursed Medical Education
and Research Costs..............................................$4.9 million
Other Direct Community Benefit Costs...............$74 million
Estimated Unreimbursed Costs of
Treating Medicare patients.................................. $64 million
Estimated Unreimbursed Costs of
Treating Medicaid patients................................$10.8 million
Total Community Benefit Costs and Unreimbursed
Costs of Government Healthcare Programs...... $183 million
PRESS RELEASES
FOR IMMEDIATE RELEASE
Contact:
Rowena Buffett Timms
Mission Health
(828) 213-1221
Mission Health Named a Top 15 Health System in the Nation by Truven Health Analytics
ASHEVILLE, NC (April 22, 2017) – For a remarkable fifth time in the past six years, Mission Health has
been named once again one of the nation’s Top 15 Health Systems by Truven Health Analytics, an IBM
Company and part of IBM Watson Health. The Truven Health study identifies the nation’s 15 best health
systems based upon objective care quality standards and is the only study that aggregates both
individual hospital and health system-level performance to allow health system leaders and consumers
to identify and compare true leaders in clinical quality and efficiency.
“Receiving this recognition for an unprecedented fifth time in six years recognizes our unwavering
commitment to exceptional care, clinical excellence and evidence-based, standardized care and, most
importantly, our dedication to the community we are so privileged to serve,” said Ronald A. Paulus,
President and CEO of Mission Health. “Our physicians, nurses and other team members are simply
extraordinary. Each strives to exceed our patients’ expectations and to improve every aspect of the care
we provide to the people across western North Carolina. Our relentless focus on quality, safety and
compassion has resulted in outstanding care for our patients and the ongoing pursuit of our BIG(GER)
Aim: to get each person to their desired outcomes, first without harm, also without waste and always
with an exceptional experience for each person, family and team member.”
The winning health systems were announced in the April 22 edition of Modern Healthcare magazine.
Mortality rates at the top-performing systems were 13.4% lower than their peers and complication rates
were 8.5% lower. The average length of stay was 10.2% shorter and wait times in the emergency
department were 17.5% shorter compared with the benchmark. Mission Health has consistently
outperformed other local, regional and national providers by saving more lives and causing fewer
complications, following industry-recommended standards of care more closely, making fewer patient
safety errors and scoring better on overall patient satisfaction.
The Truven Health analysis is an objective, quantitative IBM Watson study that identifies 15 health
systems with the highest achievement on clinical performance, efficiency and patient satisfaction based
on Truven’s 100 Top Hospitals National Balanced Scorecard methodologies. For the 2017 rankings,
Mission Health was part of 337 health systems in the study — almost every U.S. system with two or
more acute-care member hospitals, including critical access hospitals. Truven’s researchers analyze
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public information, including Medicare cost reports, Medicare Provider Analysis and Review (MedPAR)
data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid
Services (CMS) Hospital Compare website.
Previously, Mission Health has received this esteemed recognition for the four consecutive year period
of 2012, 2013, 2014, and 2015. No other health system in America has achieved this recognition in four
consecutive years.
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ABOUT MISSION HEALTH
Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system and was
recognized as one of the nation’s Top 15 Health Systems for five years by Truven Health Analytics,
becoming the only health system in North Carolina to achieve this recognition. Mission Health operates
six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, longterm acute care provider Asheville Specialty Hospital, and the region’s only dedicated Level II trauma
center. With approximately 12,000 team members and 2,000 volunteers, Mission Health is dedicated to
improving the health and wellness of the people of western North Carolina. For more information,
please visit mission-health.org or @MissionHealthNC.
ABOUT TRUVEN HEALTH ANALYTICS
Truven Health Analytics is dedicated to delivering the answers their clients need to improve healthcare
quality and reduce costs. They are a healthcare analytics company with unmatched data assets and
advanced analytic expertise that have served the global healthcare industry for more than 30 years.
These strengths combine with their unique perspective from across the entire healthcare industry to
give hospitals, clinicians, employers, health plans, government agencies, life sciences researchers and
policymakers the confidence they need to make the right decisions, right now, every time. With their
healthcare-specific expertise and tools for managing complex and disparate data, Truven Health
Analytics understands how to implement and integrate tailored analytics that drive improvement.
Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information,
please visit truvenhealth.com.
FOR IMMEDIATE RELEASE
Contact:
Rowena Buffett Timms
Mission Health
(828) 213-1221
Mission Health’s Angel Medical Center and Transylvania Regional Hospital
Named 2017 Top 100 Critical Access Hospitals
ASHEVILLE, NC (February 10, 2017) – Two Mission Health member hospitals recently earned coveted
places on 2017’s Top 100 Critical Access Hospital list, which is created annually by the National Rural
Health Association’s Rural Health Policy Institute, iVantage Health Analytics, and the Chartis Center for
Rural Health. Franklin’s Angel Medical Center and Transylvania Regional Hospital, located in Brevard,
were recognized, and are the only North Carolina honorees. The list was published by Becker’s Hospital
Review, a top hospital and health system industry news and analysis publication.
Critical Access Hospitals are rural community hospitals with twenty-five or fewer beds that serve as vital
safety net institutions, crucial to preserving the health of rural communities. Those communities are
often populated by older, sicker, and more complex populations, as is the case with the communities that
Angel Medical Center and Transylvania Regional Hospital serve.
The Top 100 Critical Access Hospitals list is informed by comprehensive research performed by The
Chartis Group, a national advisory services firm that works to improve healthcare delivery by providing a
host of consulting services to the country’s most prominent healthcare providers. The firm conducted the
2017 Rural Relevance Study: Vulnerability to Value, a detailed and objective examination of the special
challenges that currently face rural healthcare providers, which was the primary source used to assess
and select awardees. Over 2,000 hospitals were included in the analysis, with only 100 selected for the
entire United States.
“We are proud to see the work of our amazing caregivers recognized,” said Kathleen Culhane Guyette,
MSN, RN, NEA-BC, Senior Vice President of Patient Care Services and President of Regional Member
Hospitals, “and see this acknowledgement as an affirmation of the compassion and excellence that we
provide our community members, who inspire us to keep striving to provide the most advanced regional
care.”
The Vulnerability to Value study examined Critical Access Hospital performance to determine which
institutions excelled as care providers in 2017. The Chartis Group considered a diverse range of factors,
including each hospital’s ability to successfully manage risk and operate at a lower cost than their peers,
proficiency in providing superior care, history of earning increased patient satisfaction, and reputation for
enjoying consistently positive patient outcomes. Both Angel Medical Center and Transylvania Regional
Hospital struck a balance between these often competing factors.
Ronald A. Paulus, MD, President and CEO of Mission Health, expressed pride in the caregivers and leaders
of Angel Medical Center and Transylvania Regional Hospital. “This ranking is given to hospitals that earn
high marks in clinical excellence, consistent fiscal competence, and maintaining agility within a constantly
and rapidly shifting healthcare landscape. These achievements echo Mission Health’s BIG(GER) AIM: to
get every person to their desired outcome, first without harm, also without waste and always with an
exceptional experience for each person, family and team member,” he said.
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ABOUT MISSION HEALTH
Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system and was
recognized as one of the nation’s Top 15 Health Systems from 2012-2015 by Truven Health Analytics,
formerly Thomson Reuters, becoming the only health system in North Carolina to achieve this
recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post- acute
care provider CarePartners, long-term acute care provider Asheville Specialty Hospital, and the region’s
only dedicated Level II trauma center. With approximately 12,000 team members and 2,000 volunteers,
Mission Health is dedicated to improving the health and wellness of the people of western North
Carolina. For more information, please visit mission-health.org or @MissionHealthNC.
Contact:
Rowena Buffett TImms
Mission Health
(828) 213-1221
Angel Medical Center named acute stroke ready hospital
FRANKLIN, N.C. (Aug. 9, 2016) – Immediately performing life-saving care at any time of the day for
people suffering from stroke is among the abilities that earned Angel Medical Center a national
certification.
The medical center garnered the Advanced Disease-Specific Care Certification for Acute Stroke Ready
Hospital from the Joint Commission and the American Heart Association/American Stroke Association.
The certification recognizes hospitals equipped to treat stroke patients with timely, evidence-based care
prior to transferring them to a primary or comprehensive stroke center.
Angel Medical Center underwent a rigorous onsite review to assess its compliance with the Joint
Commission’s Advanced Disease-Specific Care certification requirements, including:
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A dedicated stroke-focused program
Staffing by qualified medical professionals trained in stroke care
Collaboration with local emergency management agencies
24/7 ability to perform rapid diagnostic and laboratory testing
Ability to administer intravenous clot-busting medications to eligible patients
Availability of telemedicine technology
“Identifying and treating stroke quickly saves lives and improves recovery,” said Karen Gorby, President
and Chief Nursing Officer of Angel Medical Center. “This certification is part of our goal of providing
exceptional, and high quality, care to our patients close to home.”
The stroke program is among the broad range of services offered at Angel Medical Center, including
women’s and children’s health, intensive care, and a medical and surgical unit. Outpatient services
include a wound clinic, chemotherapy services, a full laboratory, digital mammography, CT, MRI, nuclear
medicine, rehab therapy, as well as surgical and endoscopy services.
The Acute Stroke Ready Hospital Certification was established in 2015. It is awarded for a two-year
period to Joint Commission-accredited hospitals and critical access hospitals.
Stroke is the number five cause of death and a leading cause of adult disability in the United States,
according to the American Heart Association/American Stroke Association. On average, someone suffers
a stroke every 40 seconds, someone dies of a stroke every four minutes and 795,000 people suffer a
new or recurrent stroke each year.
Kathy Guyette, Mission Health Senior Vice President of Patient Care and Regional Member Hospitals,
said the certification shows the commitment Angel Medical Center has to offering the best service to
the community.
“Quickly and safely treating stroke is critical to patients in Macon County and across Western North
Carolina,” she said. “This Joint Commission certification fits with Mission Health’s BIG(GER) Aim: to get
every person to their desired outcome, first without harm, also without waste and always with an
exceptional experience for every person, family and team member.”
About Angel Medical Center
Angel Medical Center, a member of Mission Health, is a full-service, not-for-profit community hospital
serving Macon and the surrounding counties. Located in Franklin, N.C., Angel Medical Center is a Top
100 Critical Access Hospital offering inpatient services that include a women’s and children’s health unit,
an intensive care unit, and a medical and surgical unit. Outpatient services include a wound clinic,
chemotherapy services, a full laboratory, digital mammography, CT, MRI, nuclear medicine, rehab
therapy, as well as surgical and endoscopy services. The hospital also operates the Angel Urgent Care
Center and Angel Home Health & Hospice. For more information, please visit angelmed.org.
About Mission Health
Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system and was
recognized as one of the nation’s Top 15 Health Systems from 2012-2015 by Truven Health Analytics,
formerly Thomson Reuters, becoming the only health system in North Carolina to achieve this
recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, postacute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital, and the
region’s only dedicated Level II trauma center. With approximately 10,700 employees and 2,000
volunteers, Mission Health is dedicated to improving the health and wellness of the people of western
North Carolina. For more information, please visit mission-health.org or @MissionHealthNC.
About the Joint Commission
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in
collaboration with other stakeholders, by evaluating health care organizations and inspiring them to
excel in providing safe and effective care of the highest quality and value. The Joint Commission
accredits and certifies nearly 21,000 health care organizations and programs in the United States.
About the American Heart Association/American Stroke Association
The American Heart Association and the American Stroke Association are devoted to saving people from
heart disease and stroke. We team with millions of volunteers to fund innovative research, fight for
stronger public health policies, and provide lifesaving tools and information to prevent and treat these
diseases. The American Heart Association is the nation’s oldest and largest voluntary organization
dedicated to fighting heart disease and stroke.
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