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Reducing the risk of infection Information for service users, visitors and carers RDaSH Corporate Services Introduction Helping to reduce the risk of infection in the hospital environment is everyone’s responsibility. Our wards are very busy places, caring for service users with a wide variety of needs. Germs can be brought into our wards by service users, visitors and staff. Some germs, for example the diarrhoea and vomiting virus or the common cold, can then be spread to other people and other parts of the Trust. Some service users will be more at risk of getting infections than others, but it is important that we have good processes and clear procedures in place to reduce the risk for everyone. How are we reducing the risk of infection? Rotherham Doncaster and South Humber NHS Foundation Trust takes the prevention and control of infection very seriously and it has a dedicated Infection Control Team. All staff receive regular training on infection control and are kept up-to-date with how to protect service users, visitors and themselves. Hand hygiene is the most important way to prevent infection. Staff should be cleaning their hands before and after providing any care or undertaking procedures. Keeping the environment clean is another priority. Standards of cleanliness are regularly monitored by our housekeeping team, nurses, managers and modern matrons. The Infection Control Team works very closely with staff and helps to advise 2 | Reducing the risk of infection where and how service users with specific infections should be cared for, depending on the type of germ or infection concerned. It is important that staff take precautions to stop germs spreading. For this reason staff will sometimes wear protective clothing, such as aprons and gloves, when caring for service users. This will be the case whether they have an infection or not. Advice for service users Do • • • • • • • Remind members of staff if they appear to have forgotten to clean their hands before any hands-on contact with you Always wash your hands after using the toilet and before eating Use single-use tissues as they are more hygienic than handkerchiefs Wear slippers or shoes when walking Keep any cuts covered with a waterproof dressing Ask your family and friends not to visit if they are unwell Tell a member of staff if you notice any part of the ward or unit that is not clean. Do not • • Sit on other service users’ beds Pick or touch wounds - try to avoid touching them. If the dressing is loose or soiled, tell a member of staff. Advice for visitors Do Do ‘superbugs’ cause all of these infections? • Clean your hands carefully before and after any hands-on contact with your friend or relative • Wash your hands after using the toilet • Tell a member of staff about any areas of the ward or unit that you feel are unclean or not in a good state of repair • Help the housekeeping team by disposing of your rubbish in the bins provided. No. Many infections are caused by bacteria that are normally carried in or on the body. These bacteria usually cause no harm, but can cause infection if they get into a wound. For example MRSA (Meticillin Resistant Staphylococcus Aureus) is a bacteria that is often referred to as a ‘superbug’. It does cause infections but, more commonly, people carry it without any sign of infection. Do not Is Norovirus a ‘superbug’ • Visit if you have an infection yourself • Visit in your uniform if you are a healthcare worker • Put your feet on, or sit on, the bed of your friend or relative • Bring any food into the hospital that requires reheating or refrigeration. This will limit the possibility of food poisoning. What types of infection can occur? Many different types of infection can occur, caused by bacteria and viruses. Infections such as urinary or respiratory infections are the most common. Viruses causing diarrhoea and vomiting are more common during the winter months. Serious infections, such as septicaemia (blood poisoning) are rarely seen within our Trust. No. This is one of the viruses that causes diarrhoea and vomiting or gastroenteritis. It is common in the community, especially in the winter. Outbreaks occur in places like schools, nurseries and nursing homes. It can spread easily in hospital when people with the virus are admitted and can sometimes result in a temporary ward closure. It is very infectious, but symptoms last only a few days. Further advice and information If this leaflet does not answer all of your questions or concerns, please: • Speak to the ward or unit manager • Contact a member of the Infection Control Team by: Phone: (01302) 796237 Email: IP&[email protected] • Contact the Patient Advice and Liaison Service (PALS) on 0800 015 4334. www.rdash.nhs.uk | 3 This information is correct at the time of publishing Last Reviewed: August 2012 get approved We are a smokefree organisation WZT745/DP6410/9248/08.12