Download Charles Whitfield Jr

Charles Whitfield Jr.
Home Phone 856 667-1570
Cell Phon e 609 731-5796
33 Delwood Rd
Cherry Hill N.J 08002
Network Engineer & Administrator: Accomplished IT professional with demonstrated success implementing strategic IT initiatives
that improve business functionality with positive impacts on the bottom line. Skilled project manager with proven ability to lead and
motivate teams to maximize productivity.
TECHNICAL EXPERISE
Certifications:
Operating Systems:
Attained MCSA, Cisco Network Associate certification in May-August of 2009
Windows 9X & ME, Windows NT, Workstation& Server 4.0, Window 2000
Windows XP, Vista, W7,W8, Windows Exchange Server 2003, Windows Server 2003, Unix/sun Solaris
Hardware:
Cisco 2950,2960,3600,3800 series Switches and Cisco 3500, 4000, 6000, 6500 series, routers, Hubs,
Workstation & Servers, IBM, Modems, Network Cards, Memory, Printers, Scanners and other peripherals.
Software
Exchange 2003, Lotus Notes, MS Office, Vista, Windows Terminal Server,
Cisco IOS, McAfee, Norton, Acrobat, Microsoft project, Visio 2000 and Unix.
LAN/WAN, TCP/IP, FTP, SMTP, TELNET, VPN, ICMP, RIP2, PPP OSPF
IGRP, NAT, TFTP, POP3, VLAN, Frame-Relay, AAA, WIN, DNS and Ethernet.
Networks/Protocols
Non-IT Related Experience
MACY’S
Sales Associate
2011- Present
Judiciary of the State of New Jersey
2004-2008
Judiciary Clerk/Driver
Support staff, perform a variety of clerical, administrative, and supportive tasks in connection with proceedings instituted before courts
of justice or programs administered under the supervision of the courts.
PROFESSIONAL EXPERIENCE
LUCENT TECHNOLOGIES
Network & Fiber Optics Lab Technician, Holmdel, NJ (1992 – 2004)
Unix System Administration, Secret Clearance, Whippany, NJ (1984 – 1992)
Computer Operator Coordinator, Liberty Corner, NJ (1974 -1984)
Computer Operator, Piscataway, NJ (1972-1974)
1972-2004
Network & Fiber Optics Lab Technician
Served as a member of the Network Lab Control team. Network Lab Technician successfully designed, implemented, and monitored
maintenance of the Network Elements of Lucent’s Wavestar Optical Line System OLS (A dense Wavelength division Multiplexer
with the capacity to transport up to 80 signals).
Additional key responsibilities included:
•
Installed, tested, monitored and provided support for large-scale fiber optic and networking systems.
•
Mentoring and trained new members of the team and participated in the formal review processes that conformed to
ISO9001 Fiber Optics standards.
•
Responsible for handling file servers, backups and resolve connectivity problems. Handled network connectivity issues to
ensure no interruption of service to the customer.
•
Monitoring the network’s performance, operating and maintaining a diagnostic modem network and performing first level
corrective maintenance for related communication hardware and software problems.
•
Network configuration, installation and maintenance included the lying of coaxial, cat5 cat6 and fiber optic cable,
installation of controllers, terminals printers, modems and troubleshooting the data communication network utilizing CIT
test equipment and patch panels.
Achievements:
•
Spearheaded the successful setup topology for 40G, 80G, and 400G optical network element labs.
•
Evaluated, designed and installed gigabit backbone fiber optic networks for 150 plus end users.
•
Upgraded workstations and printer to 100 mps, which significantly improved desktop connectivity.
•
Instituted new network infrastructure that improved system efficiency and dependability.
•
Designed and built new Fiber Optics Lab.
Customer Service
Served as key customer service liaison for client such as AT&T, Japan Telecom, ABS and Global Crossing. Replicated problems
reported by customers and performed troubleshooting to identify root causes; process ensured faster turn-around on problem
resolution.
Unix Administration
•
Perform various duties as system administrator, created accounts for new users and removed accounts that were no longer
active.
•
Install new software on AT&T UNIX System.
•
Implement security policy and periodically checked to see that the security of the system was not violated.
•
Troubleshoot problems and assisted users with questions and problems until resolution.
Achievements:
•
Completion of multi level security Unix.
•
Provided effective low-cost solutions to meet requirement of minimal operating budget.
•
Enhanced application to enable smooth interaction with dial-up connections.
•
Secured government contract to provide security service
•
Maintained budgetary requirements.
Computer Operator Coordinator
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Reviews computer system console logs (SYSLOG, EREP log, console log, etc.) to prevent potential problems from
occurring using mainframe computers, appropriate software and the telephone.
•
Train computer users to ensure their effective and efficient use of mainframe DPS computer systems using training
guidelines and computers.
•
Coordinate and/or plan and/or schedule data control operations, batch productions, and the job stream environment to
effectively and efficiently control special assignments and work productivity using mainframe computers, and appropriate
software.
•
Provides technical supervision to unit employees to ensure daily functions are accomplished efficiently and effectively
Computer Operator
Responsible for the operation for computers and peripherals.
•
Second shift operator worked unsupervised.
•
Executed daily and weekly backups of all systems.
•
Executed and monitored batch processing
•
Monitored CICS online systems.
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Executed plots archiving as needed.
•
Restored user and data files as required.
•
Provided troubleshooting for problems