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COMMUNICATION IN EVERYDAY LIFE IP Communication Axioms and Cultural Learning Lecture 2b SEVEN AXIOMS OF INTERPERSONAL COMMUNICATION 1. IP communication is inevitable, irreversible and unrepeatable 2. IP communication is a process of on-going adjustment over time. • 3. IP communication is a system of interconnected elements that flare part of a dynamically inter-connective flow (axiom one). We constantly adjust our to each other as we talk. Always contains relationship and content dimensions. • • The simultaneous exchanges of “mixed messages” - about the topic of the talk and us as people. Using “mixed meda” - words and non-verbals. SEVEN AXIOMS OF INTERPERSONAL COMMUNICATION INTERPERSONAL COMMUNICATION IS: 4. Complementary or symmetrical in effect They reflect the exercise of power in the moment or in the on-going relationship, since one person’s behavior may stimulate either symmetrical (equally powerful) or complementary (different levels of power) responses from another. 5. Is always seen by each participant as a “series of punctuated events.” We organize the seamless flow of an exchange into orderly sequences that support our view of ourselves, and the world. 6. Is a transactional process A process of exchanging bits of our sevles while we are exchanging information about some topic in a process with no clear beginning, endings or exact sameness from one time to the next. THE FIRST SIX AXIOMS ARE ABOUT PROCESS HOW THE PROCESS OF IP COMMUNICATION WORKS IN A UNIVERSAL SENSE • • • • ALL OF THESE FACTORS OPERATE EVERY TIME WE TALK BUT WE DON’T SAY THE SAME THINGS IN EVERY SITUATION THE SEVENTH AXIOM IS ABOUT THE PRAGMATICS OF COMMUNICATION • The effects of communication on others • The reasons why we say what we do in particular situations THE SEVENTH AXIOM 7. In interpersonal communication, when faced with difference, disagreement, or disorder, human beings need to be or feel right. DEFINING INTERPERSONAL COMMUNICATION • IP Communication is a process • whereby 2 or more people within a particular context who are aware of each other act together to create, sustain and manage meanings through the sending and receiving of messages using both socially shared verbal symbols and biologically shared non-verbal symptoms and symbols. • • • • CULTURE AND CONTEXT CULTURE AND WORDS WORDS AND MEANING: TWO KINDS - A REVIEW • • • • DENOTATION THE CULTURAL LEXICON - THE BASIC, SHARED MEANINGS OR PRIMARY MEANING OF WORDS CONNOTATION PERSON OR GROUP-SPECIFIC MEANINGS FOR WORDS. EMOTIONAL, SUBJECTIVE, SECONDARY MEANINGS WORDS CAN HAVE MULTIPLE MEANINGS • Competing denotations and connotations • Video Example WORDS CAN HAVE MULTIPLE MEANINGS • Competing denotations and connotations CULTURE ALSO SHAPES • HOW PEOPLE TALK • LOW VS. HIGH CONTEXT CULTURES • HIGH IMMEDIACY (EXPRESSIVE OF WARMTH, CLOSENESS, AVAILABILITY FOR COMMUNICATION) VS. LOW IMMEDIACY CULTURES CULTURE AND COMMUNICATION • • LOW VS. HIGH CONTEXT LOW VS. HIGH IMMEDIACY • Video example CULTURE AND COMMUNICATION • • LOW VS. HIGH CONTEXT LOW VS. HIGH IMMEDIACY CULTURE AND NON-VERBAL BEHAVIOR NON-VERBALS AS MESSAGES • • • • • • • NON-VERBALS ALTER VERBAL MESSAGES REPLACE (SUBSTITUTE) REINFORCE (ACCENT) COMPLEMENT CONTRADICT REGULATE - EMBLEMS - ILLUSTRATORS NON-VERBALS COMMUNICATE EMOTIONS • AFFECT DISPLAYS