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COMMUNICATION IN
EVERYDAY LIFE
IP Communication Axioms and
Cultural Learning
Lecture 2b
SEVEN AXIOMS OF INTERPERSONAL
COMMUNICATION
1.
IP communication is inevitable, irreversible and
unrepeatable
2.
IP communication is a process of on-going
adjustment over time.
•
3.
IP communication is a system of interconnected elements that
flare part of a dynamically inter-connective flow (axiom one). We
constantly adjust our to each other as we talk.
Always contains relationship and content
dimensions.
•
•
The simultaneous exchanges of “mixed messages” - about the
topic of the talk and us as people.
Using “mixed meda” - words and non-verbals.
SEVEN AXIOMS OF INTERPERSONAL
COMMUNICATION
INTERPERSONAL COMMUNICATION IS:
4.
Complementary or symmetrical in effect
They reflect the exercise of power in the moment or in the on-going relationship, since
one person’s behavior may stimulate either symmetrical (equally powerful) or
complementary (different levels of power) responses from another.
5.
Is always seen by each participant as a “series of
punctuated events.”
We organize the seamless flow of an exchange into orderly sequences that support
our view of ourselves, and the world.
6.
Is a transactional process
A process of exchanging bits of our sevles while we are exchanging information about
some topic in a process with no clear beginning, endings or exact sameness from one
time to the next.
THE FIRST SIX AXIOMS ARE
ABOUT PROCESS
HOW THE PROCESS OF IP COMMUNICATION WORKS IN
A UNIVERSAL SENSE
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ALL OF THESE FACTORS OPERATE EVERY TIME WE TALK
BUT WE DON’T SAY THE SAME THINGS IN EVERY SITUATION
THE SEVENTH AXIOM IS ABOUT THE PRAGMATICS OF
COMMUNICATION
• The effects of communication on others
• The reasons why we say what we do in particular situations
THE SEVENTH AXIOM
7. In interpersonal communication, when faced with
difference, disagreement, or disorder, human
beings need to be or feel right.
DEFINING INTERPERSONAL
COMMUNICATION
•
IP Communication is a process
•
whereby 2 or more people within a particular context
who are aware of each other
act together to create, sustain and manage meanings
through the sending and receiving of messages
using both socially shared verbal symbols and biologically
shared non-verbal symptoms and symbols.
•
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CULTURE AND CONTEXT
CULTURE AND WORDS
WORDS AND MEANING: TWO
KINDS - A REVIEW
•
•
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DENOTATION
THE CULTURAL LEXICON - THE BASIC, SHARED
MEANINGS OR PRIMARY MEANING OF WORDS
CONNOTATION
PERSON OR GROUP-SPECIFIC MEANINGS FOR
WORDS. EMOTIONAL, SUBJECTIVE, SECONDARY
MEANINGS
WORDS CAN HAVE MULTIPLE
MEANINGS
•
Competing denotations and connotations
• Video Example
WORDS CAN HAVE MULTIPLE
MEANINGS
•
Competing denotations and connotations
CULTURE ALSO SHAPES
•
HOW
PEOPLE TALK
• LOW VS. HIGH CONTEXT CULTURES
• HIGH IMMEDIACY (EXPRESSIVE OF WARMTH,
CLOSENESS, AVAILABILITY FOR COMMUNICATION) VS.
LOW IMMEDIACY CULTURES
CULTURE AND
COMMUNICATION
•
•
LOW VS. HIGH
CONTEXT
LOW VS. HIGH
IMMEDIACY
• Video example
CULTURE AND
COMMUNICATION
•
•
LOW VS. HIGH
CONTEXT
LOW VS. HIGH
IMMEDIACY
CULTURE AND NON-VERBAL
BEHAVIOR
NON-VERBALS AS MESSAGES
•
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NON-VERBALS ALTER VERBAL MESSAGES
REPLACE (SUBSTITUTE)
REINFORCE (ACCENT)
COMPLEMENT
CONTRADICT
REGULATE
- EMBLEMS
- ILLUSTRATORS
NON-VERBALS COMMUNICATE EMOTIONS
• AFFECT DISPLAYS