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GAWDA SMC’04: WI-FI & Beyond Presented By INFONETICS, Inc. David J. Frea is President of INFONETICS, Inc., a software supplier to Welding Supply and Industrial Gas distributors. INFONETICS has been an NWSA/GAWDA associate member since 1988, and holds a seat on the GAWDA Management Information committee. Mr. Frea can be reached by phone at 614-875-2006 or email [email protected]. WI-FI: Wireless Fidelity Hi-Speed, wireless communications, limited distance Three Standards; 802.11b: 11mbps 802.11a: 54mpbs – incompatible with 802.11b 802.11g: 54mpbs – backwards compatible w/802.11b Range – 50’ thru obstructions, 100’ clear view WI-FI: Equipment 802.11b/g Access Point ($150). WI-FI hub connected to network. Can also be used to retrofit desktop PC’s. 802.11b/g Gateway ($150). WI-FI hub, plus Internet router/firewall/gateway. 802.11b/g PCMCIA (Cardbus) add-in to laptop ($99) 802.11b/g Mini-PCI laptop built-in WI-FI . WI-FI: Security Service Area ID (SSID) Broadcast: Turn off SSID broadcast so snoopers can’t discover WI-FI name. Encryption 40/64-bit, 128-bit (WEP), 256-bit (WPA) Acts like a magic decoder ring to scramble communications as its transmitted, descramble when received. MAC Authorization Explicitly authorize only certain WI-FI devices to use your network. WI-FI: Applications (telnet) Communications is carried via WI-FI connected to Local Area Network (LAN) or Internet Uses low-cost (free?), WI-FI connection to Internet. No long distance toll charges or expensive leased line. Ideal for a telecommuter or mobile sales force. WI-FI: Applications Virtual Public Network (VPN) Encrypted communications between devices. Both ends use a common encryption key, also known as a "private key". VPN router devices uses private key to encrypt all packets. Secure/reliable, even on public networks. Encrypted “tunnel” through the Internet. Local Area Networks (LANs) connected as a Wide Area Network (WAN) Enables secure exchange of all types of networked based services: Terminal Emulator/TELNET program used to connect to host/server. File and Print Sharing, Network File System(NFS). All services typically associated with a Local Area Network (LAN) Security Issues Dramatically Reduced VPN TUNNELING Wide Area Network Encrypted “tunnel” through the Internet. Local Area Networks (LANs) connected as a Wide Area Network (WAN) Enables secure exchange of all types of networked based services: RITA - Terminal Emulator/TELNET program used to connect to host/server. File and Print Sharing, Network File System(NFS), I: drive. All services typically associated with a Local Area Network (LAN) Security Issues Dramatically Reduced Other Internet Services Internet access means much more than just communication route. Web Browsing: Enable PC users to visit manufacturers web sites for product information and the ability to place and check on the status of orders. Email: Perhaps the most ubiquitous tool for the 20th century. Instant Messaging: Replaces phone calls to branches (and long distance tolls). Send email to multiple parties at the same time, reduces duplicate efforts. Newest, instant, non-verbal, communications. Rivals telephone in ability to interrupt. VoIP: Voice-Over-Internet-Protocol. VoIP phones allows connect telephone handsets in the branch to the main phone system in your central office. Types Of Connections "IP" communications utilize a variety of types of Internet connections. T-1 circuits provide the highest bandwidth available; 1500Kbaud. Highest price point too; $900-$1,500/month. DSL (Digital Subscriber Line)/Cable modems offer fast speeds; 128Kbaud-768Kbaud. Less expensive; $30$120/month. Simple 56Kbaud dial-up circuits; $15-$25/month plus cost of phone line. 56Kbaud dial-up lines should be used only as a last resort for small branches. Full-time access needed at main office. “Static IP address” required. CASE STUDY Moderate sized, independent welding supply/industrial gas distributor in Southeast. Four remote branches, 150mile radius, 2 crossed state lines (inter-lata). Traditional 4-wire, 9600 baud, analog, leased lines = $1,200/mo for 3 branches. Estimated cost of 4th branch prohibitive at $800/mo. Total = $2,000/mo. CASE STUDY 56K point-to-point digital circuits rejected. No savings. 56K Frame Relay rejected. Small savings, large hardware investment. DSL implemented at main office ($80/mo) and 2 branches ($60/mo) = $200/mo. Cable modem at 2 branches = $75/mo. Total Internet Connectivity = $350/mo. Estimated savings = $1,650/mo. 15 month Return On Investment PITFALLS DSL & CableTV ramp-up problems. Installation schedules typically aren’t met. DO NOT OPT FOR SELF-INSTALLATION. DO NOT DISCONNECT LEGACY EQUIPMENT (leased lines) UNTIL NEW SERVICE IS FULLY FUNCTIONAL. Do not sign long-term contracts. PC’s require more software maintenance & configuration. Employee training considerations. Internet acceptable use policy needed. RITA+VPN QUESTIONS INFONETICS Product Offerings VPN: Virtual Private Networking VPN Routers – $249 LAN & WAN Setup – $895 setup, plus hourly rate INET: Internet Access – Provisioning & setup $295 1st PC, $149/additional PC’s plus hourly rate for on-site work Web Hosting/Email – $680 setup $400/yr hosting fee, $100/yr secure server Email: $60/mailbox/yr (Q10=$48/yr, Q20=$36/yr, Q30=$24/yr) iCat: Internet Catalog – $400 setup, 3 content updates/yr at $100/update INFOTERM - $1100, 1.8gHz Celeron, 15” monitor, TinyTERM (telnet) software included. VOIP – Voice Over Internet Phones INFONETICS for EXPERIENCE Founded in late ’70s, specializing in software for Welding Supply & Industrial Gas distributors. Over 200 major installations in 34 states & P.R. Windows PC Network integration – Mid 90’s (WFW3.0) INET (Internet Access) – 5+ years Web & Email hosting – 4+ years RITA (telnet) – 2+ years VPN capabilities added Summer ’02 INFONETICS for SOFTWARE/HARDWARE Classic software handles all facets of business needs; Point-Of-Sale Back-end accounting Handhelds Hardware; Custom built UNIX servers Custom built INFOTERM/PC’s Handhelds – Symbol Symbol SPT-1800 for Point-OfDelivery and Serial Number tracking INFONETICS for LEADERSHIP Research & Development at the forefront of many technological sectors PC Network integration Price Disks Handhelds Web Hosting Internet Access RITA+VPN iCat – Internet Catalog GAWDA – Management Information subcommittee member INFONETICS for SUPPORT Best Of Breed software yields low support requirements. “RAVING Fans” throughout INFONETICS customer base attest to quality and responsiveness of our support personnel. No monthly or yearly maintenance contracts. Software enhancements FREE OF CHARGE – no need to “re-purchase” software. Pay only Time & Materials for more substantial support and/or outsourcing projects. INFONETICS for TRAINING On-site installation/training standard for every customer. Annual INFOGROUP Users Group sessions – this year “on the road” 2-day seminars focus intense training on various modules. INFONETICS for PEACE OF MIND 1729 Gateway Circle Grove City, OH 43123 614-875-2006 infonetx.com [email protected]