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Frequently Asked Questions
Legacy Client Chart Viewer
Frequently Asked Questions
As of 01st October, 2015
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Question
Answer
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Is there a
licensing/support cost
for the LCC Viewer?
No. This product is developed, supported and owned by the AOHC.
There will be no licensing fee for centres to use it.
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How much
configuration will we
need to do?
The LCC Viewer consists of a migration tool and a Viewer. When setting up the
Migration tool you will need to configure Network information such as Server Name,
Login, Password, Name of the new database etc.).
The migration tool will then generate the necessary configuration files to be used
with the Viewer setup file during its installation. The Viewer will not require any
initial configuration, as all the user information, including current rights, login, and
passwords will be migrated from Purkinje.
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Will the viewer require
additional software
such as Adobe Reader
or Microsoft Office to
run?
No. The viewer will be deployed as an executable with libraries that require the .Net
Framework 4 and Microsoft Redistributable Components (Report Viewer). These
will automatically be installed during the setup process – there will be no other
component required.
Note:
During the migration process, access to the tool will be provided for validation
purposes. During this period, it is possible that not all the scanned documents may
have migrated. To facilitate the validations and transition, the Viewer will have the
capacity to open non-migrated external documents directly, provided that the
software, such as Adobe or Microsoft Office, is available on the computer.
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I have multiple Purkinje
servers: Can we
consolidate the
databases as part of the
LCC Viewer installation?
The LCC Viewer tool will not allow you to merge the databases - However, you will
have access to all your databases:
 Each user must have a separate account for each database they would need
to connect too.
 All the databases can be hosted on the same server (the new LCC databases
as well as the Purkinje ones for reporting) OR on a separate server, as long
as the Viewer has network access to all the databases it needs to connect
with.
If you plan on consolidating your databases onto one server, you must have extra
machines (especially if the databases are large in size - Database size over 25GB is
considered to be large.) for processing the data migration of all sites in parallel:
 Main Machine 1: Purk Server 1
 Main Machine 2: Purk Server 2
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Frequently Asked Questions
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Question
During the migration
process, will the LCC
Viewer log user
activities? Audit logs?
Answer
 Secondary Machine 1: New server
 Secondary Machine 2: Need to be provisioned.
Purkinje’s Audit Logs will be migrated.
When using the Viewer, all actionable activities (e.g. user login, opening a chart,
opening a document, printing a document) will be logged.
As the final step, the Audit Logs from Purkinje will be updated to capture the
changes that occurred during the migration process, and the list of users/passwords
will also be refreshed.
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What about the
confidential folder, VIP
Clients?
For Purkinje users, these are preserved.
For Health Screen users, the mechanism to handle the protection of the data will not
be exactly the same – However, the LCC Viewer tool will offer similar protections
and all confidential configurations will be preserved.
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How difficult will it be to To help make the transition seamless, the LCC Viewer interface shows screens
locate information in
similar to what you see in Purkinje or Health Screen.
the Viewer?
The following configurations were also done:
 The migration of the document tree to preserve the organization of your
documents
 An extended summary/CPP that provides all items at a glance, and the
capacity to go in more detail, as well as the capacity to search/filter that
are not available in the current system.
 One window view of the complete client chart. This eliminates the need to
access different components for client registration, CPP and appointment
data.
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After the LCC Viewer
has been installed, will I
be able to use Humming
Bird to query the
database and run my
reports?
No. Even if the LCC database is accessible to the Humming Bird BI, the LCC database
schema and tables had to be re-designed to avoid infringing on Purkinje’s
proprietary database structure. As such, the reporting tool will not be familiar with
the LCC database.
We recommend that you keep a copy of your Purkinje database for the duration of
your reporting requirements. Since the external documents will no longer be
needed after migrating to the LCC, you can decide to move the Purkinje database to
another server (more recent) OR the server can be upgraded to new operating
systems not currently supported by Purkinje.
Note:
Migrating MS SQL Server 2000 to MS SQL Server 2008 or above is not supported.
You will first need to migrate to MS SQL Server 2005, and then to a higher version.
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What is the minimum
requirement for the
new database server?
We recommend that you use at least SQL Server 2005 and Windows Server 2003.
Note:
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SQL Server 2000 is also supported - however, there is no upgrade from SQL
Server 2000 to anything above SQL Server 2005. You will need to upgrade
SQL Server 2000 to SQL Server 2005, then to any versions above that.
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Windows Server 2000 OS is not supported.
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To avoid encountering the 10GB limit, we recommend that you use at least
a Standard or Enterprise edition of MS SQL Server. The tool will work with
Express, but will stop when the 10GB database limit is reached. At that
point, SQL Server will need to be updated to either Standard or Enterprise.
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How many charts are
you recommending we
validate?
It is recommended that you validate as many charts as is necessary to make your
providers comfortable that the data has been transferred accurately. During the
EMR transition this would be anywhere between 20 to 40 charts based on the size of
the centre. For the LCC Viewer transition, which is much less complicated, centres
should be able to verify data integrity with 10 to 20 charts.
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Are you supporting the
migration of all CHCs at
once, or should we
expect a staggering of
migrations within the
Oct - Dec timeline?
What is the training
plan for providers on
using this tool?
The intent is to have all Community Health Centres transition at the same time.
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We are using the Train-the-Trainer and Super User model for our training on the LCC
Viewer. To accomplish that we are developing a User Manual and we will also be
hosting webinars for Super Users in October.
The user interface is very similar to the Purkinje legacy system so as to allow for
ease of transition.
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How is Batch Printing
handled in the LCC
Viewer?
Is there an activity audit
log?
The LCC Viewer will allow users who have the necessary permissions to print all
encounters and Demographic information
Is the AOHC committed
to supporting this tool
for the next 20+ years?
Since the database is
being built on either
SQL Server 2005 or
The AOHC is committed to supporting the tool to ensure that members have access
to their Legacy data.
Yes there is an activity audit log and the migration will allow the LCC Viewer to also
have Purkinje’s audit log.
MySQL Server is automatically updated and will not be problematic. Currently the
LCC Viewer supports SQL Server 2000 and up including SQL Server 2014 (Tested).
After the migration has completed and you have deactivated/uninstall Purkinje, you
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Frequently Asked Questions
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MySql Server, what are
the plans for when they
stop support for either
servers? Are we going
to need to do another
migration?
Could you please
explain what it means
that we can see scanned
non-migrated
documents?
can upgrade your Microsoft SQL Server as indicated in the Microsoft technical
guides and no further configuration is required.
Can we add new users
and assign security and
access permission to
them same way as in
Purkinje?
Can you manage
permissions as well as
block access to certain
charts?
There were some fields
in the demographics
screen that I do not
understand. Will there
be a manual that
explains all the fields
that we see in this
viewer?
Will we migrate the
flowsheets that were
customized in Purkinje?
Will we have an ability
to delete records that
we do not need to
keep? For example,
clients not seen for
more than 15 years?
Any possibility of being
able to extract simple
reports using LLC now
or in the future?
Yes you can add, assign security and permissions to users; however the LCC Viewer
does not use Security Profiles as in Purkinje.
External documents in Purkinje are stored in the file system. In the LCC Viewer the
documents are migrated directly into the system. This allows for complete control of
printing and access functions including auditing. The LCC Viewer can also access
external documents directly from the file system if they have not yet migrated and
those actions are captured in the audit log. The only limitation in the latter scenario
is that if the document is accessed externally there is no additional audit log
generated if it is printed.
Yes we do have confidentiality settings including the ability to manage VIP clients.
There will be a user guide that explains the interface and the different modules. This
will partially address the extra fields in the LCC interface. These fields are there to
accommodate both Purkinje and Healthscreen. Once the LCC interface and
functionality are complete, an enhancement is planned to put visual indicators on
the interface to differentiate between Healthscreen-only and Purkinje-only fields.
No we will not be migrating the flowsheet, however a similar functionality to view
and filter results is available through the LCC Viewer.
There is no ability to delete records in the current version of the LCC Viewer.
There will be a printing functionality in this version of the LCC Viewer, however
there is no BI reporting functions. We recommend that centres keep a copy of their
Purkinje database that they can access with the Hummingbird BI tool. There is no
license other than the SQL Server itself, required for this.
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Frequently Asked Questions
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The validation has to be
concluded before the
Purkinje licenses expire.
Will the timeline of
implementation be
extended if the Purkinje
license was extended?
Will you be sharing any
tools/spreadsheets for
validation or should
centres develop
themselves?
What is the estimated
cost to hardware and
setup?
Will my centre lose
access to HealthScreen
after December 2015?
The goal of the LCC Viewer implementation is to be completed within the
timeframe.
Can you describe what
mitigation strategies are
related to the LCC
Solution
Will the LCC Solution
conversion process put
a strain on my other
network resources?
Can I print an entire
chart using the LCC
Solution?
The LCC Viewer Solution conducted extensive beta testing with three centres to
determine ease of implementation, stability and dependability of the software.
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Yes there will be validation tools and resources.
To date the most we’ve seen is that a centre needed install a new server and a
Microsoft SQL Server license at a discount price.
Only centres that used the Purkinje Legacy system are affected by the hard end date
of December 2015. Centres that used HealthScreen will continue to be able to use
the product to view charts but will not be able to print without a license.
The conversion process should not affect other resources in any significant manner.
The version that will be deployed in October will only have limited printing
capabilities but the November release will include the batch printing that allow
printing of complete charts.
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