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National Organizations Study Cynthia Kendall Arthur Heether Kohei Takahashi What is the study? Structural Features of Organization. Human Resource Practices of Contemporary Work Settings. Team of Sociologists Peter Marsden (Harvard University) Arne Kalleberg (Univ. of North Carolina) David Knoke (Univ. of Minnesota) Issue from the 1980’s of Complex Organizations and Social Stratification 1950‘s Emergence of Organizational Analysis in Sociology Organizations as Instruments (2) Social or natural systems Disjuncture between designed formal structure & the in practice structure of behavior (3) Context or Environmental Settings Technical & Institutional conditions (1) Organizational theory and the NOS (1) (2) (3) Structural Theory Environmental Influences Sociology & Institutionalism Organizations and Inequality Status Attainment & Social Stratification Individual attributes (2) New Structuralist Critics Social class or labor market sector (3) Organizations as Central Contexts generating inequality Studies grounded at organizational level rather than structural effects on individual attainment (Baron &Bielby 1980). (1) Organizations and Stratification Research Designs Surveys of employees within single organizations 2) Analysis of personnel records 3) Large-scale surveys in geographical areas Work organizations and work attitudes 4) Employer/Employee survey Development of modern personnel practices 5) Establishment and Workers Gender and racial segregation in employment NOS used similar design with national sampling frame studying personnel practices and employment conditions 1) Emergence of National Organizations Survey 1) 2) 3) Mid 1980's advancement in quality of organizational data National Science Foundation Employment and Training Administration of the US Department of Labor Methodology of National Organizations Survey Unit of analysis Complexity within organizational research Work establishments and NOS Multi-level of analysis Establishment-Job/OccupationIndividual Methodology of NOS I Sampling Before 1980's organizational data via convenience sampling Literature based on “small samples of opportunity...Careful observation of large samples, drawn from theoretically meaningful populations is uncommon.” (Freeman, J.H. 1986) Non-probability sampling designs Case studies and non-probability samples Dense sampling Generalizations extending beyond specific type Fortune 500 sample 1) Methodology of NOS II (2) Sampling and Population Medium and small-scale workplaces Defining the limits of generalization Replicate data from “dense” samples in multiple settings Analyze stability or variance across settings Span organizational variance in environment Methodology of NOS II (3) NOS sampling approach Sample survey research on individuals Probability sampling plan All US workplaces in 1991 Data on typical US workers Design risks: Do findings hold for all types of organizations rather than only for specific types? Overcome risk: Separate analysis of variance within different types of organizations. Lack of sampling frame in US work establishments NOS Sampling Design 1)Multiplicity sampling and Hyper network sampling Individuals and work units Individuals and random samples Individual random sample and random sample of employers 2)Organizational context of employment Probability proportional to size Implementation of NOS Sample 1)1991 General Social Survey (GSS) Topical module on organizations and work Individual survey and workplace information 1,127 workplaces — 727 completed interviews for NOS Telephone and mail questionnaires (Note: of 727 completed cases, 668 unique establishments. Also, 55% part of multi-site organizations, 45% independent). Informants 1)Head of personnel department 2)Person responsible for the hiring Focus of NOS: Human resource practices Questionnaire Design and Content 1)Multiple occupation design 2)NOS Questionnaire Basic descriptive data Workplace composition, structure and settings Core occupation–central work role. Occupation held by GSS respondent nominating the establishment for NOS “Managers and other administrators” Supplementary Data 1) US Census Work establishment industry NOS Standard Industrial Classification code Geographical characteristics of workplace operations Local labor markets and local unemployment rates Research based on the National Organizations Study Organizational Structures 1) Conventional Bureaucracy Size, structural complexity and administrative intensity Vertical and horizontal complexity Departmentalization (Blau 1972) Organizational structure (Maersden et al., 1994) Reflects market scope, sector and union presence Structural types Absence of formalization (Bothner 1998) Research based on the National Organizations Study Organizational Structures II 2) High Performance Work Organizations Characteristics (Kalleberg and Moody 1994) Identification Large, manufacturing, unionized, multi-site NOS and “post-Fordist” trends (Handel 1998) Research based on the National Organizations Study Organizational Structures III 3) Firm-Internal Labor Markets Promotion ladders Human resource practices Procedural due process (Kallenberg et al., 1996b) Public sector organizations (Sutton et al.,1994) Grievance procedures Unionized settings, multi-site firms, high level of centralization and formalization (Marsden et al., 1994a) Staffing Patterns Personnel distributions across various dimensions I 1) Occupational Segregation Sex segregation patterns Sex segregation and wages Promotion opportunities Managerial gender integration (Reskin and McBrier 2000) Staffing Patterns Personnel distributions across various dimensions II 2) Contingent Employment Organization flexibility Uncertain and tenuous labor Part-time, temporary, contract employment and subcontracting arrangements. 40% of US work establishments in 1991 Clerical (female) Organizational Performance I Structure +Environment=Performance Complicated Indicator for interpretation Due to wide variety of sampled establishment; difficulty in objective measurements; differentiating sectors. Organizational Performance II Benchmarks Subjective Performance Indicators NOS interview– compares recent performance of their establishment to others doing same kind of work. Covered 11 areas of performance. Subjective Performance and Organizational Structures High-performance organizations (Kalleberg and Moody 1994), based on structure and human resource practice, Recruitment and Selection Practices Job-Matching Processes Recruitment methods to identify applicants Selection methods in screening applicants Marsden (1994a) “extensive search”–newspaper ads and referrals Marsden and Gorman (1998) difference in reliance on referrals Business and professional referrals Referrals from employees (mostly nonmanagerial) Referrals in unionized workplaces Training I Organizational training programs Individual careers Compete in “high quality” niches Economy and rewarding jobs NOS Focus on training Formal training programs Do any types of formal training exist? Budgets and number of employees covered Modes of training Internal staff or outside vendors What was employers reason for providing training? Training II Training paradigms Supplemental development (Knocke and Kallenberg 94) Principal -agent theory Establishment environments Unions, white and male, complex, formal Highly formalized, more training capital Althauser and Kallenberg (1981) Relationship between training and firm-internal labor markets. Exists in complex, competitive environments. Training and labor scarcity Training as organizational phenomenon Organizational features as training indicator White and blue collar training Unionization and training Compensation and Benefits I 1) Earnings 1 Complexity/differentiation & firm-internal labor markets Government jobs higher than private sector Job level properties Training Authority Prestige Individual properties Tenure Education Sex Sex composition (Huffman and Velasco 1997) Compensation and Benefits II Earnings 2 Sex composition (Huffman and Velasco 1997) 1% increase in percentage of women on job= Minus $180 annual earnings (core and managerial/administrative occupations ) Job ladders Women’s Work (Huffman et al., 1996) Merge Census Bureau and NOS Occupational-level sex composition (Census) Job-level sex composition (NOS) More predictive of wage levels (1) Compensation and Benefits III (2) Benefits Non-wage compensation (Knoke 1994) Personal benefits Familial benefits Participant programs Three benefit hypothesis Larger establishments/ more training Benefits as response to employee demands Attract and retain benefits Public, non-profit and private sector benefits Public- personal and familial Private- profit sharing (2) Benefits Kallenberg and Van Buren (1996) Individual analysis of NOS/GSS data Six personal benefitsmedical and dental coverage, life insurance, sick leave, maternity leave and pension plans Establishment size and sectorial factors Promotions Firm size and employees’ perceived likelihood of promotion Public sector and firm/internal labor market–Likelihood of promotion (Kalleberg and Van Buren 1996). Sex differences in promotions (Kalleberg and Reskin 1995) Race differences in promotion experiences (Baldi & McBrier (1977) “Sponsored system of mobility based on informal ties with managers” (whites) “Contest system” based on education (blacks) Conclusion: male, full-time, experience with the firm, working for private-sector firm with personnel department lead to positive promotion experiences Intrinsic Rewards Authority, Autonomy, and Commitment Huffman (1995) examines gender differences in supervisory authority Work autonomy lower in large firms “small is beautiful” if a worker desires to exercise autonomy and control work (Kalleberg and Van Buren 1996) Firm-internal labor markets and organizational commitment (Kalleberg and Mastekaasa 1994) Summary and Discussion I Objectives of NOS Large scale database on US establishments and their employment practices Issues of gender and employment (related research) Discussion point: what objectives were the NOS research team unable to achieve and how did they restructure their design ? Summary and Discussion II Findings of NOS I 1)Establishment and firm size Structural Complexity– differentiation, decentralization, formalization High Performance settings– internal labor markets and institutions ensuring procedural due process Includes, sex balanced jobs and non-traditional forms of employment. In contrast to many positive benefits workers have less job autonomy Summary and Discussion III Findings Of NOS II (2)Institutional differences Public and for- profit spheres (3)Unionization impact on employment practices Benefit members and increase workplace equity Role of unions in the absence of internal labor markets as training mechanisms Low level of unions in US Summary and Discussion IV Findings of NOS III (4) Internal labor markets and promotion ladders Lower degrees of self-direction Greater degree of extrinsic rewards Discussion point: what has been the impact on union membership from the growth of high performance establishments? Summary and Discussion V NOS Study Design Captured complexity of organization Representativeness and transparency (Marginson 1998) Use of probability sampling Replication of findings Secondary analysis Flexibility of survey design Key to NOS design Household survey of individual workers Obtain establishment sample from workers Link observations on establishments to those of employees Described as “bottom up” sampling method individual information/one employee (NOS) Muti-level employee surveys Would involve more separation of establishment level and individual-level phenomenon Longitudinal study Trend analysis and panel designs Summary and Discussion VI Survey problems Guarding of financial information Occupational sex composition Diversity of workplaces covered