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Organizational Structure
of a Hospital
Organizational Structure
refers to
levels of management within a hospital.
• Levels allow efficient management of hospital
departments.
The structure helps one understand the hospital’s
chain of command.
Organizational structure varies from hospital to
hospital.
Large hospitals have complex organizational
structures.
Smaller hospitals tend to have much simpler
organizational structures.
Grouping of Hospital Departments
Within the Structure:
Hospital departments are grouped in
order to promote efficiency of facility.
Grouping is generally done according
to similarity of duties.
Common Categorical Grouping:
•
•
•
•
•
Administrative Services .
Informational Services .
Therapeutic Services .
Diagnostic Services .
Support Services .
Administrative Services
Hospital Administrators •
•
•
•
•
Vice President(s), Executive Assistants,
Department Heads .
Business people who “run the hospital”
Oversee budgeting and finance .
Establish hospital policies and
procedures .
Often perform public relation duties .
Informational Services
• Document and process information
Includes:
1. Admissions .
2. Billing & Collection .
3. Medical Records .
4. Computer Information Systems .
5. Health Education .
6. Human Resources .
• Provides treatment to patients .
Includes following departments:
1. Physical Therapy - treatment to improve
large muscle mobility .
2. Occupational Therapy - treatment goal is to
help patient regain fine motor skills .
3. Speech/Language Pathology -identify,
evaluate , treat speech / language disorders
.
4. Respiratory Therapy - treat patients with
heart & lung disease .
5- Medical Psychology - concerned with
mental well-being of patients .
6. Social Services - connect patients with
community resources(financial aid,etc.)
7. Pharmacy - dispense medications
9. Dietary - maintain nutritionally sound
diets for patients .
10-Sports Medicine - provide rehabilitative
services to athletes .
9. Nursing - provide care for patients .
Diagnostic Services
•
Determines the cause (s) of illness
or injury .
Includes:
1. Medical Laboratory - studies body tissues .
2. Medical Imaging - radiology, MRI, Ultra
Sound .
3. Emergency Medicine - provides
emergency diagnoses & treatment .
Support Services
• Provides support for entire hospital
Includes:
1. Central Supply - orders, receives, stocks &
distributes equipment & supplies .
2. Biomedical Technology - design, build
repair, medical equipment .
3. Housekeeping & Maintenance maintain safe, clean environment .
Traditional Organizational Chart
Board
Administration
Information
Therapeutic
Diagnostic
Support
Services
Services
Services
Services
Admissions
Billing, etc.
Med. Records
Computer Info.
Health Ed.
Human Resour.
PT, OT
Speech/Lang.
Resp. Therapy
Pharmacy
Nursing
Dietary
Med. Lab
Radiology
Nuclear Med
ER
Cardiology
Neurology
Central Supply
Biomedical
Housekeeping
Maintenance
Dietary
Transportation