Download Diapositiva 1 - IIS E. Fermi

Communicating
and interacting;
Feelings must
be shared
Comunication
has always
been necessary
for humans. It
isn’t a primary
or secondary
need, but is
combined with
all other needs.
FEEDBACK
SPEAKER
LISTENER
encoding
decoding
Channel of
communication
MESSAGE
interference
interference
Here are
some
messages…
And the relevant
code
Code: Gesture
Supplementing the
speech
Get out!
Code: conventional
gestures
Move…!
Code: symbolic gifts
Will you marry
me?
From
the
Gospel
of
Luke…
Code: rituals
Code:
written
Give me
the test
in class!
Code: MUSICAL and Physical
Proximity
All of us have a certain space around our body. This distance that surrounds us separates
and protects us from the rest of the world.
oral or written
statements
Questions
descriptions
reports
cheers
Tales
stories
poetry
discussions
dialogues recitation
prayers
songs
TONE
TIMBRE
ACCENT
EMPHASIS
•The section of the tree which indicates the use of words, is significantly
smaller than the ‘non-verbal’ section .
•All verbal communication comes from speaking, as the tree sap must cross
the trunk in order to reach the branches.
The lower section(non-verbal),
hidden from view, is atleast
double the size of the section
above the surface.(verbal)
Expressions of
emotion(smiling,
crying, wonder…)
Indications of
personality (sex,
ethnicity,
health,age,
physical
strength…)
Body language
showing
relationships
between people
(caresses,hugs,
bows, threats)
This means that we
communicate a lot more
through ‘non-verbal’ language
than ‘written or spoken’
language.
Our body, actions, behaviour
and attitude, clothes, emotions
facial expressions, sounds,
Artistic expressions
(music, dance, painting, images, all communicate.
sculpture, art…)
Actions which
complete speech
(this tall, stop!, be
quiet!)
Overall: you can’t not
communicate.
Axioms of Communication
• 1
You can’t not communicate
• Communicative behaviour doesn’t have an equal:
movement and inactivity, words or silence; all have
the ability to communicate, because they influence
others which, in turn, can’t not respond to this
communication.
2. EVERY COMMUNICATION HAS AN ASPECT OF THE
CONTENT AND AN ASPECT OF THE RELATIONSHIP –
THE SECOND CLASSIFIES THE FIRST
• Communication doesn’t only transmit information, but at the same
time it imposes a type of behaviour. Every example of comunication
is a type of behaviour, and every type of behaviour is communication.
Every second of the day, you are communication through your
behaviour: your gaze, way of speaking, posture, and movement.
• Relationship specifies the content: metacommunication
3. THE NATURE OF A RELATIONSHIP DEPENDS ON THE
PUNCTUATION OF THE SEQUENCE OF COMMUNICATION
BETWEEN THE PARTIES
• Communication is a continuous exchange of messages which the
communicators must PUNCTUATE, organising their exchanges
according to a sequence in which a specific response must follow
a specific cue
4. HUMAN BEINGS COMMUNICATE EITHER WITH THE
NUMERICAL MODEL OR WITH THE ANALOGICAL
MODEL
• THE NEED FOR COEXISTANCE
NUMERIC LANGUAGE
broadcasts news and knowledge (I love you)
ANALOGIC LANGUAGE
broadcasts emotion (a kiss and a cuddle)
Ambiguity (Tears? A Smile?)
5. ALL COMMUNICATIVE EXCHANGES ARE BASED ON EQUALITY
(symmetrical exchanges) OR DIFFERENCES (complimentary exchanges)
• RISK OF BEING PROVED WRONG
COMPLIMENTARY
• RISK OF BECOMING COMPETITIVE
SYMMETRICAL
Personal interpretation of the message
IN THE CONTENT
1. Ignore the message
2. Accept part of the message
communication is self-affirmation
IN THE RELATIONSHIP
1. Accept the other person
2. Ignore the other person
3. Prove the other person wrong
3. Change the content
Behaviour in the relationship
Those who see themselves as being small see other people as
being big
From a combination of:
•How sure we are of ourselves
•How highly we regard our communication partner
we have four types of behaviour
remissive
manipulative
authoritary
Positive relationships