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Serving Customer Experience with Mobile Broadband CEO Summit – 16-17 May 2011 Henrik Hansen VP Marketing, Middle East Region HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential The business challenge for the Middle East Telco’s HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 2 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page Page 3 3 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page Page 4 4 This is my Smart World ….. ….. HUAWEI TECHNOLOGIES CO., LTD. Page 5 Everything goes Internet – Internet goes everywhere Not only use of video, music and news over the mobile internet Numerous other ways to use MBB than we can imagine Many more types of devices will develop and new business opportunities will emerge MBB will be in more mobile equipment such as cameras and Car-Infotainment systems Dozen of competitors are in the process of launching new devices in vertical markets And … We Can Expect the Unexpected Devices! HUAWEI TECHNOLOGIES CO., LTD. Page 6 Mobile broadband growth creates challenges 2010 IP Backhaul FTTX LTE HSPA+ 10x Devices 201x HUAWEI TECHNOLOGIES CO., LTD. 20x Apps & Services 100x Network Traffic MDO FMC 100G HSPA QoS Page 7 Mr Busyman Peter Gamer Ms Mary Manyfriends Hrs per day Video and gaming (2Mbps) Browsing, music, radio (100kbps) Voice, text, mail etc (<20kbps) TOTAL (GB/mth) HUAWEI TECHNOLOGIES CO., LTD. Page 8 Volume 5 50GB 7 10GB 4 0.5GB >60 GB What road do we take to deliver the experience …. … and still being profitable? HUAWEI TECHNOLOGIES CO., LTD. Page 9 1. Provide coverage and capacity as needed, where needed, for enhanced customer experience, while keeping ROI manageable Urban Zone Suburban Area @ Home @ Office Countryside Throughput Metro Zone Nation wide Super high speed Super high coverage Hotspot High speed Continuous coverage Mobility HUAWEI TECHNOLOGIES CO., LTD. Extra high speed Family/Office coverage Fixed usage/mobile experience Rich content & media service Page 10 High Speed Internet Access Anywhere Mobile or Nomadic 2. Spectrum management becomes crucial for delivering customer experience, 900 and 2100 are continued main spectrum for 2G and 3G High capacity L-2600 (20 MHz) Off load Throughput U-2100 (5-15 MHz) G-1800 (~20 MHz) => LTE U-900 (5 MHz) G-900 (>5 MHz) Nation wide L-800 (10 MHz) • • • • • 2500/2600 MHz 2100 MHz 1800 MHz 900MHz 700/800MHz HUAWEI TECHNOLOGIES CO., LTD. LTE for MBB metro/home zone capacity and urban network offload 3G, HSPA, voice/video and data services in urban areas (mobility) GSM capacity, refarms to LTE when capacity needs are required GSM for 2G devices and 3G for voice and data capacity LTE for national coverage Page 11 LTE is the most spectrum efficient standard with higher data security and a simpler network architecture than previous standards …. Wimax Operators’ proposition Long Term Evolution LTE2.6GHz NEW! LTE WiMAX 2.3/2.5GHz LTE UMTS 2.1GHz UMTS+ LTE GSM 1800MHz LTE Most WiMAX operators plan upgrade network to LTE TDD after 2012. Test & Trials are held in 2011 All main players are involved to develop the converged LTE TDD / FDD eco-system Huawei integrated solution in SingleRAN accommodates for smooth transition Region GSM 900MHz GSM+UMTS LTE 800MHz NEW! LTE Era of transformation HUAWEI TECHNOLOGIES CO., LTD. Operator Time North America Clearwire 2012+ Australia Vividwireless 2012+ North Europe Datame 2012+ Malaysia P1/YTL 2012+ Page 12 3. “Smart Device, Simple World” is about selecting the devices that suite customers and aligning network capacities to customers’ experience Smart Device Smart Device Simple World Providing simple connectivity to the majority of devices available on the network will tremendously enhance revenue potential HUAWEI TECHNOLOGIES CO., LTD. MBB / Handset Simple to use Connected Home Solution Simple to connect Industry / Enterprise Device Simple to operate TMS Apps DSM / Hispace Hosting Center Page 13 Online update 4. Smartphone strategy with the right MBB data packaging is key to manage return on investment Usage SAC & SRC Profit Non-Smartphone Entry-middle level Smartphone High-Premium Smartphone Large Screen Highest Lowest SAC – Subscriber Acquisition Cost SRC – Subscriber Retention Cost Entry-middle level Smartphone is the key driver for both revenue and profit HUAWEI TECHNOLOGIES CO., LTD. Page 14 5. Subscriptions and service packaging also key to monetize MBB We must build a system that can deliver new services, timely and with expected quality. Provide customer value for money and make the customer willing to pay Service Specific Subscription & Packaging Network Intelligence and Resource Mgmt High Quality Specific Delivery Features as Paid for Terminals Service, Content etc P2P Bandwidth as Paid for = adaptation to situation and user HUAWEI TECHNOLOGIES CO., LTD. At Times Paid for Priorities as paid for Page 15 For MBB, the aim must be to provide the best customer experience …. told by the customers ….. Award Winning Network for Data! HUAWEI TECHNOLOGIES CO., LTD. Page 16 Meeting the future with confidence 4 Billion new Smart phones HUAWEI TECHNOLOGIES CO., LTD. 10 Billion new Smart devices Millions of new applications Page 17 Huawei is the main supplier for MBB in Middle East In regional 3G market, Huawei has more than 60% 3G market share. In new license market, Huawei is the best choice. Since 2007, almost all new license operators More than 30% of WiMax operators chose Huawei HUAWEI TECHNOLOGIES CO., LTD. Page 18 Pioneering SingleRAN LTE Across the Globe Break-through SingleRAN GUL in Australia 1st commercial LTE, 2009 SingleRAN to expand LTE & modernizing GU network 2011 1st LTE 800Mhz SingleRAN GL commercial network in Germany 1st SingleRAN GL 900MHz The largest modernization of SingleRAN GUL in Europe 2009 SingleRAN LTE network deployment & GSM modernization in Germany 1st SingleRAN WiMAX/LTE dual mode network World’s 1st LTE 1800Mhz & TDD commercial network in Poland SingleRAN LTE Middle East 1st LTE RAN Sharing 2010H1 2010H2 2011H1 As of Q1 2011: 100+ SingleRAN commercial networks All support evolution to LTE, 30+ have LTE service dates scheduled HUAWEI TECHNOLOGIES CO., LTD. Page 19 Thank you www.huawei.com Copyright©2010 Huawei Technologies Co., Ltd. All Rights Reserved.