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Trauma Cover and medical guide Adviser use only Important information This guide has been prepared by CommInsure, a registered business name of The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035 (CMLA), a wholly owned but non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945. This guide is for the use of advisers and Commonwealth Bank of Australia employees only and is not to be issued, reproduced in whole or in part, or made available to members of the public. This information is of a general nature only and is in no way meant to be a substitute for medical treatment and may not be construed as medical advice, diagnosis or treatment. All reasonable efforts have been made to ensure that the information provided through this guide is accurate at the time of inclusion; however, CommInsure makes no assurances as to the accuracy, currency or completeness of the content provided in this guide. The layperson’s explanations are to be used as a guide only. Advisers should refer to the relevant life company documents for further clarification. All claims will be assessed under the definitions as outlined in the Combined Product Disclosure Statement (PDS) and Policy. Contents 2 Trauma cover 5 Heart disorders 9 Nervous system disorders 14 Body organ disorders 20 Blood disorders 22 Other events 23 Glossary of terms 28 Why CommInsure? 1 Trauma cover Since its inception approximately thirty years ago, trauma cover has enjoyed a considerable rise in popularity, evolving from a little known and poorly understood benefit, to one that many advisers now specialise in selling. Accompanying this increasing popularity is the constant need for a high quality medicallayperson’s guide (which would be easily understood by advisers and clients alike) that provides explanations of medical definitions and some related medical facts. This guide accompanies CommInsure’s updated policy definitions, which we have revised to keep in pace with recent trends and developments in medical science. History and background Trauma insurance was first developed in South Africa in the early 1980’s by Dr. Marius Barnard, brother of the acclaimed cardiac surgeon Dr. Christiaan Barnard. Marius also assisted Christiaan in the first ever heart transplantation surgery. As a cardiothoracic surgeon, Christiaan’s job was to treat his patients’ heart disease so that they could enjoy a longer life; whereas Marius, by devising trauma cover, discovered a way to ensure that they could afford the medical procedures despite the significant setback to their health. His efforts resulted in the creation of the first trauma cover policy, which provided a lump sum benefit in the event that the insured client was diagnosed with any one of a number of defined trauma (or critical illness) conditions, or underwent a specified medical procedure. With the increasing public and personal health burdens of noncommunicable diseases, including conditions such as cancer and heart disease which have an impact on almost everyone in society in some way, it is not surprising that the trauma cover approach to risk protection has steadily increased in popularity in recent times. What is trauma cover? Trauma cover may also be described as ‘dread diseases’ cover, ‘critical illness insurance’ or ‘living assurance’. As noted earlier, this is a type of insurance that provides a lump sum benefit in the event that an insured client is diagnosed with a specific medical condition or undergoes a specified medical procedure, as defined in the relevant policy document. Examples of trauma cover conditions and procedures include relatively common conditions such as cancer, heart attack of specified severity, stroke and coronary artery angioplasty, along with relatively less common yet still traumatic conditions such as multiple sclerosis, muscular dystrophy or Parkinson’s disease. Trauma cover is becoming an essential tool in an adviser’s risk planning arsenal, and is also an important consideration during the assessment of a client’s future wealth protection needs. By providing a lump sum benefit, trauma cover can help alleviate financial pressure and stress resulting from a period of significant illness, by assisting the client and their family while they adjust to their changing circumstances and plan for the future. What are the chances of developing a critical illness in Australia? • Cancer causes the greatest burden of disease in Australia, followed by cardiovascular disease.1 • In 2009, more than 3 in 5 people who had a heart attack survived, compared with fewer than half in 1997.1 • Between 1989–90 and 2007–08, the overall prevalence of diabetes among Australians more than doubled, increasing from 1.5 to 4.1 per cent of Australia’s population.1 • Chronic kidney disease is more common than is widely perceived, with recent research reflecting that this condition affects (to varying extents of severity) 1 in 7 Australian adults.1 • According to a recent claims experience study, insured males between the ages of 30 and 64 years had a 40 per cent probability of suffering a traumatic illness, with a 25 per cent probability reported for females in a similar age group.2 Trauma cover is about survival CommInsure’s Trauma Cover could give your clients the opportunity to create real options at a traumatic time. It pays out a lump sum not because they are going to die, but because they are going to live. Australians are suffering an increasing incidence of cancer, high levels of coronary heart disease and stroke. Continuous advances in medical science mean that people have increasing odds of surviving a serious medical condition. In certain cases, survival periods can now be measured in several years, for medical conditions that until very recently reflected a bleak outlook. Such improvements in patient’s survival rates are always perceived as beneficial; however in certain cases extended survival with poor health could detrimentally impact the patient’s quality of life and also impact their immediate family and wider community. In certain cases, a patient could achieve a medical recovery from a traumatic illness; however, the impact of the illness on their finances could prove devastating and irrecoverable. Most adults rely on the continued growth and success of their career or business to achieve their long-term financial goals. For example, although a female client’s doctors may advise her of good odds of achieving a medical recovery from an invasive breast cancer, her likelihood of making a full financial recovery could be less certain, especially if she is unable to maintain or resume employment in the short- to medium-term. Trauma Cover can also make a contribution towards the financial survival of families and businesses, by providing a benefit payment which the client may use to address any financial shortfall resulting from a period of serious illness. 1 AIHW 2012. Australia’s health 2012. Australia’s health no. 13. Cat. no. AUS 156. Canberra: AIHW. 2 Gen Re Life Health Australia 2008. Australian Critical Illness Survey 2008: A study of claims experience in 2001 to 2005. 2 Your clients could consider taking out a Trauma Cover policy if they: • have a mortgage or other debt • have a family/dependants and associated responsibilities • have a business or business partners • are company directors, key employees or are self-employed • have insufficient cash reserves to cover the (often unexpected) medical and ancillary expenses not otherwise covered by the public health system or private health insurance. Summary Trauma Cover CommInsure’s Trauma Cover provides a lump sum benefit payment following the occurrence of a specified medical condition or event, regardless of whether your client is prevented from working or not. It is available either on its own (standalone Trauma), or in conjunction with Life Care, TPD Cover or both (please note however that Trauma Cover can’t exceed the amount of Life Care). Your client also has the option of ‘flexi-linking’, meaning that they can bundle insurance inside or outside of superannuation across two policies – potentially resulting in savings on policy fees. Within Trauma Cover, the lump sum payment or ‘sum insured’ reflects the total amount for which your client is insured, or a proportion of the total amount in the case of a Partial Trauma benefit. Trauma Plus Cover If your client selects Trauma Plus Cover, a Partial Trauma Cover benefit will be payable on the diagnosis of any one of 13 additional Trauma Plus Cover conditions; specifically, diabetes complications, early-stage melanoma, early-stage cancer of the cervix uteri, early-stage ovarian cancer, early-stage cancer of the fallopian tubes, early-stage cancer of the vagina, early-stage chronic lymphocytic leukaemia, early-stage penile cancer, early-stage prostate cancer, surgical removal of hydatidiform mole, partial blindness, partial loss of hearing or severe osteoporosis. Child Cover CommInsure also provides Child Cover to insure your child’s life on your own Life Care or standalone Trauma Cover policy, helping to ease the financial strain and stress caused in the event of a child’s unexpected serious illness by paying a benefit if the child suffers one of the Child Trauma conditions or dies. If your client has a child between the ages of two and 16 inclusive, they are able to apply on his/her behalf for up to $250,000 worth of Child Cover. Your client can also cover more than one child, but each child must have the same sum insured. For all italicised terms not defined under the relevant medical sections in this document, please refer to the CommInsure Combined Product Disclosure Statement (PDS) and Policy. What is provided under Trauma Cover, Trauma Plus Cover and Child Cover? Medical condition Heart disorders Heart attack of specified severity Out of hospital cardiac arrest Coronary artery disease requiring bypass surgery Coronary artery angioplasty* Coronary artery angioplasty – triple vessel Repair and replacement of a heart valve Surgery of the aorta Cardiomyopathy Primary pulmonary hypertension Open heart surgery Nervous system disorders Stroke Major head trauma Motor neurone disease Multiple sclerosis Multiple sclerosis of limited extent Muscular dystrophy Paraplegia Quadriplegia Trauma Cover Trauma Plus Cover Child Cover 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4* 4 4 4 4 4 4 4 4* 4 4 4 4 4 4 4 4 4 4 4 3 Trauma cover Medical condition Hemiplegia Diplegia Tetraplegia Dementia and Alzheimer’s disease Coma Encephalitis Parkinson’s disease Bacterial meningitis Subacute sclerosing panencephalitis Body organ disorders Cancer Early-stage melanoma Early-stage chronic lymphocytic leukaemia Early-stage cancer of the vulva or perineum Early-stage breast cancer Testicular cancer Early-stage cancer of the cervix uteri Early-stage cancer of the fallopian tubes Early-stage ovarian cancer Early-stage cancer of the vagina Surgical removal of a hydatidiform mole Early-stage prostate cancer Early-stage penile cancer Benign brain tumour Blindness Partial blindness Chronic kidney failure Major organ or bone marrow transplant Placement on a waiting list for major organ transplant* Severe burns Loss of speech Loss of hearing Partial loss of hearing Chronic liver disease Chronic lung disease Severe rheumatoid arthritis Pneumonectomy Severe osteoporosis Blood disorders Occupationally acquired HIV Medically acquired HIV Aplastic anaemia Advanced diabetes Diabetes complication Other events Serious injury* Critical care* Loss of limbs or sight Loss of independent existence Loss of one hand or one foot* Trauma Cover 4 4 4 4 4 4 4 Trauma Plus Cover 4 4 4 4 4 4 4 Child Cover 4 4 4 4 4 4 4 4 4 4* 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4* 4* 4 4* 4 4* 4* 4* 4* 4* 4* 4* 4 4 4* 4 4 4 4 4 4 4* 4 4 4 4 4* 4 4 4 4 4 4 4 4 4* 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 The conditions and events marked with * on the previous page and above reflect a partial payment of the Trauma Cover benefit. For full details, please refer to the relevant CommInsure Protection Combined Product Disclosure Statement (PDS) and Policy. 4 Heart disorders Heart attack of specified severity The death of part of the heart muscle (myocardium) as a result of inadequate blood supply. The diagnosis must be based on either: • the following medical evidence: –– elevation of cardiac enzyme CK-MB or –– elevation in levels of Troponin I greater than 2.0 mcg/L or Troponin T greater than 0.6 mcg/L or their equivalent and –– confirmatory new electrocardiogram (ECG) changes or –– medical evidence satisfactory to us that the heart attack reduced the Left Ventricular Ejection Fraction to below 50% when measured at least six weeks after the heart attack or • any other medical evidence satisfactory to us which demonstrates that myocardial damage has occurred to at least the same degree of severity as would be evidenced by the medical evidence required under the first bullet point. In layperson’s terms Coronary arteries carry oxygen-rich blood to the heart muscle. A robust oxygen supply is essential not only to ensure an individual’s survival, but also to maintain the good health and optimal functioning of the heart. During a heart attack, the blood supply to the heart muscle becomes blocked or is significantly reduced, resulting in death of a portion of the heart muscle due to a lack of oxygen. Below are medical findings typically recorded during most heart attacks. • Damaged and/or dead muscle cells release enzymes (e.g. CK-MB) and proteins (e.g. Troponins I and T) into the bloodstream. Enzymes are complex proteins found in most tissues of the body, which allow the normal metabolism and functioning of those tissues, by catalysing biochemical reactions. CK-MB is an isoenzyme, or a specific sub-type of the enzyme creatine kinase (CK). • An electrocardiogram (ECG) records the electrical activity of the heart and typically reflects changes associated with damage to the heart muscle during a heart attack. ECGs can also reflect evidence of an old heart attack, for example, permanent pathological Q waves. • The heart may not be able to pump properly during and/or after a heart attack. When a normal heart beats, it pumps out more than 50 per cent of blood being held in the heart. When it doesn’t pump properly, the heart is only able to pump out less than 50 per cent of the blood held in the heart. The amount of blood pumped out with each heart beat is called the ejection fraction. A Trauma claim will be paid if: Quick facts In 2009, an estimated 47,700 Australians aged from 40-90 years suffered a heart attack, of whom 63 per cent survived. Although men were twice as likely as women to suffer a heart attack, survival rates are similar for both genders. Source: Australian Institute of Health and Welfare, 2012. Out of hospital cardiac arrest Cardiac arrest which isn’t associated with any medical procedure and is documented by an electrocardiogram, occurs out of hospital and is due to: • cardiac asystole or • ventricular fibrillation with or without ventricular tachycardia. In layperson’s terms Cardiac arrest occurs when the heart develops an abnormal heart rhythm, or an arrhythmia, which causes it to stop beating. As a result, the affected person collapses suddenly into unconsciousness. Death occurs within minutes if cardiopulmonary resuscitation (CPR) is not administered urgently. In all cases, a pulse cannot be felt during a cardiac arrest event. Cardiac asystole means the heart has stopped beating completely, an event sometimes described as ‘flat-lining’. Ventricular tachycardia means the heart is beating regularly but at a very rapid rate, causing an insufficient amount of blood to be pumped with each heartbeat. Ventricular fibrillation means the heart is beating irregularly and at a very rapid rate, which can also result in an insufficient volume of blood being pumped with each heartbeat. For a Trauma claim to be considered, the relevant cardiac arrest episode must have occurred outside of a hospital and must also be documented on an electrocardiogram (ECG), as several unrelated medical conditions (e.g. severe anxiety causing a temporary loss of consciousness) can result in similar symptoms, but are not as life-threatening as conditions that cause cardiac arrest. A cardiac arrest is not within the scope of this benefit if the event occurs in hospital or is associated with any medical procedure, as certain medical procedures can contribute to – or even directly cause – a cardiac arrest. Quick facts According to a recent Australian medical study, 2,011 Sydney residents suffered an out-of-hospital cardiac arrest during the 12-month period from 1 June 2004 to 31 May 2005. The overall survival rate was relatively low, with only 24 per cent of patients surviving past the day of the cardiac arrest; however, 11.5 per cent of survivors were still alive a year later. Source: Cheung W., Flynn M. & Thanakrishnan G., et al. Survival after out-of-hospital cardiac arrest in Sydney, Australia. Critical Care and Resuscitation, Volume 8, Number 4: Dec 2006. • the CK-MB or the Troponins in the blood stream reach a level high enough to be consistent with a heart attack, and • the ECG shows a typical heart attack pattern, or the left ventricular ejection fraction noted in an echocardiogram falls to less than 50 per cent when measured at least six weeks after the heart attack. 5 Heart disorders Coronary artery disease requiring bypass surgery Coronary artery angioplasty – triple vessel The actual undergoing of bypass surgery (including saphenous vein or internal mammary graft(s)) for the treatment of coronary artery disease. Any other operations are specifically excluded from this definition. Undergoing in the same procedure coronary artery angioplasty to three or more coronary arteries, where the procedure is considered necessary by a cardiologist to treat coronary artery disease. In layperson’s terms Coronary artery disease results in the narrowing of one or more of the coronary arteries that supply blood to the heart. This narrowing can progress to the extent that blood flow becomes significantly reduced and is inadequate to sustain normal functioning of the heart muscle, causing damage or death of heart tissue, for example, following a heart attack. In layperson’s terms Coronary artery disease results in the narrowing of one or more of the coronary arteries that supply blood to the heart. In certain cases, coronary artery angioplasty is also an appropriate treatment option for advanced coronary artery disease. The key aim of coronary artery bypass graft (CABG) surgery is to re-direct blood to the damaged heart muscle through an alternate route, hence by-passing the blocked portion of a coronary artery. During a typical CABG procedure, the surgeon opens the chest wall to directly visualise the heart, then identifies the blocked coronary artery or arteries. The source of blockage is not removed, as the surgeon takes a donor vein from elsewhere in the patient’s body (e.g. from a leg) and connects it above and below the blocked location in an artery, thereby bypassing the blockage. During the procedure, the patient is kept alive by a heart-lung machine and also requires blood transfusions. In recent years, minimally-invasive keyhole or ‘mini-CABG’ procedures were developed and are becoming increasingly available. These procedures require less invasive surgery and usually result in a relatively quicker recovery when compared to a conventional CABG. However, specific medical eligibility criteria apply, as (currently) the mini-CABG procedure is not suitable for all patients. Following surgery, patients are usually encouraged to gradually increase their physical activity levels, as the best long term survival outcomes are usually reported in people who achieve high activity levels after surgery. Quick facts In 2007-08, approximately 13,600 CABG procedures were performed in Australian hospitals. Almost three-quarters of the procedures were required by men suffering from advanced heart disease. The severity of coronary artery disease and narrowing of arteries are typically established when a patient undergoes an angiography procedure, hence the reference to ‘angiographic evidence’ in the relevant benefit definition. During angiography, a flexible tube called a catheter is inserted along an artery until it reaches the main coronary artery, where a dye is then released through the catheter. Images of the dye are then recorded and provide visual evidence of fatty deposits called plaques, which may be causing narrowing and obstruction of the affected arteries. Unlike the CABG procedure, it is not necessary for a surgeon to open the chest wall during angioplasty. Rather, a small inflatable balloon attached to a flexible catheter is inserted along an artery until it reaches the blocked portion of a coronary artery. The balloon is then inflated, hence stretching the narrowed portion of the artery back to its normal diameter. In certain cases, a fine metallic mesh tube called a stent is also inserted into the artery to keep it open. The stent remains in the artery after the balloon is deflated and removed. There are different types of stents, including the self-explanatory bare metal stents and the more modern drug-eluting stents, which contain drugs that are slowly released after the stent is inserted into the affected artery. Quick facts In 2007-08, a total of 35,000 coronary angioplasty procedures were performed in Australian hospitals. Source: Australian Institute of Health and Welfare, 2012. Source: Australian Institute of Health and Welfare, 2012. Coronary artery angioplasty The undergoing of coronary artery angioplasty that is considered necessary by a cardiologist to treat coronary artery disease. The cardiologist’s opinion that the procedure is necessary must be supported by angiographic evidence. Saphenous vein graft Coronary bypass. 6 Internal mammary artery graft Repair and replacement of heart valve Surgery of the aorta Surgery to replace or repair heart valves, but doesn’t include percutaneous valvuloplasty, trans-arterial procedures or other non-surgical techniques. Surgery to correct a narrowing, dissection or aneurysm of the thoracic or abdominal aorta but not its branches. In layperson’s terms There are four one-way heart valves in a healthy heart which prevent blood from flowing in the wrong direction. Unfortunately, one or more heart valves can become narrowed and/or fail to close properly. If this happens, blood circulation through the heart can become impaired. This impairment can also gradually worsen, eventually resulting in a need for surgery to repair or replace the damaged valve to restore normal heart functioning. In layperson’s terms The aorta is the largest artery in the body. It carries blood from the heart to all other parts of the body through a branching system of arteries. The thoracic aorta starts from the chest and continues down through the diaphragm – the muscle separating the chest from the abdomen – into the abdomen, where it then becomes the abdominal aorta. • pulmonary valve. Narrowing of the aorta means that the aorta becomes constricted in one or more locations due to an accumulation of fatty deposits or as a result of a blood clot forming on the aortic wall. Such narrowing reduces blood flow to the lower limbs, usually during periods of activity such as walking, which can result in a patient suffering symptoms such as muscle pain or cramping. Surgery is typically indicated to remove the fatty deposits or bypass locations of narrowing, which helps address related symptoms and prevent or delay potential complications. This Trauma benefit specifically excludes a benefit payment for minimally-invasive keyhole procedures such as percutaneous valvuloplasty, where a small incision is made into the chest and the diseased valve is then viewed and treated using a very small camera and related instruments. Dissection of the aorta is usually a medical emergency. It results from the walls of the aorta suddenly splitting. Surgery is usually aimed at releasing the build-up of pressure in the dissected layers of the aorta, to help decrease the rate of progression of the dissection. Trans-arterial procedures are also minimally-invasive. These typically involve a surgeon passing a very small camera into the heart through an artery, to view and treat the diseased valve. An aortic aneurysm reflects an area of weakening of the wall of the aorta. This weakened area worsens and becomes more prominent over time, sometimes reaching the size of a grapefruit! Typically, surgery is required to repair larger aneurysms to help prevent known potential complications, such as the sudden rupture of an aneurysm – which is considered a medical emergency. Heart valve surgery may involve repairing or replacing one or more of the following heart valves: • mitral valve • tricuspid valve • aortic valve Quick facts A total of 10,350 heart valve procedures were carried out in Australian hospitals during the reporting year ending in June 2010. Source: AIHW National Hospital Morbidity Database, 2012. Quick facts A total of 4,011 surgical procedures relating to the aorta were carried out in Australian hospitals during the reporting year ending in June 2010. Source: AIHW National Hospital Morbidity Database, 2012. Aorta Prosthetic valve Aortic valve replacement. 7 Heart disorders Cardiomyopathy Primary pulmonary hypertension Condition of impaired ventricular function of variable aetiology (often not determined) resulting in significant physical impairment, i.e. Class 3 on the New York Heart Association classification of cardiac impairment (see page 26). Primary pulmonary hypertension associated with right ventricular enlargement established by cardiac catheterisation resulting in significant permanent physical impairment to the degree of at least Class 3 of the New York Heart Association classification of cardiac impairment (see page 26). In layperson’s terms Blood is pumped out of the heart into the aorta, the largest artery in the body. From there, oxygen-rich blood is transported to all tissues of the body aside from the lungs. The heart chamber that pumps out this blood is called the left ventricle. Cardiomyopathy is a condition where the entire heart muscle (or a large part of it) is weakened due to various causes, including specific conditions, viral infections and in cases of severe alcohol abuse. The resulting muscle weakening means that the heart performs less efficiently over time, usually causing symptoms such as shortness of breath, fatigue, palpitations and chest pains in certain cases. Cardiomyopathy can progress to an extent resulting in serious events such as heart failure or sudden cardiac arrest. There are four main types of cardiomyopathy – defined as follows. • Dilated cardiomyopathy is the most common type and means that the cavity of the heart is enlarged and its walls are stretched. The heart muscle is weakened to the extent that it no longer pumps a normal volume of blood. • Hypertrophic cardiomyopathy means there is enlargement of the left ventricle’s muscle mass. • Restrictive or infiltrative cardiomyopathy is a relatively rare type where the walls of the heart have become more rigid, making it harder for the heart muscle to relax normally or pump blood effectively. • Arrhythmogenic right ventricular dysplasia is another rare type of cardiomyopathy, usually attributed to genetic causes. Sometimes, it can lead to sudden cardiac arrest and death in apparently healthy young individuals, even athletes. Several other, less common types of cardiomyopathy also exist, including some cases which may be described by cardiologists as an ‘unclassified cardiomyopathy’. Quick facts Cardiomyopathy was the main diagnosis in approximately 4,600 hospitalisations in Australia during 2009-10. Source: Australian Institute of Health and Welfare, 2012. Left atrium Right atrium Right ventricle An enlarged heart. 8 Left ventricle In layperson’s terms Primary (or idiopathic) pulmonary hypertension means that the very small arteries in the lungs have become narrowed or blocked due to an unidentified cause. This causes increased resistance to the blood flowing through the lungs, hence resulting in abnormally increased pressure or ‘hypertension’ in the lung’s (or pulmonary) arteries. The condition may also be described as idiopathic pulmonary arterial hypertension. The terms primary or idiopathic mean that the underlying cause is unknown in a specific case. The resulting abnormally-high pressure means that the right ventricle of the heart needs to work harder to pump blood into the pulmonary arteries. This increased effort causes the right ventricle to become larger and weaker over time, which eventually damages the right ventricle leading to heart failure. Fortunately, primary pulmonary hypertension is not very common; however, it is a serious illness which remains incurable at this time. In certain cases, both lung and heart transplantation (or otherwise lung or heart transplantation in specific cases) might be available and could help extend survival; however, as at 2012, Australia continued to experience one of the lowest organ donation rates in the developed world. Quick facts Primary pulmonary hypertension resulted in 283 hospitalisations during the reporting year ending in June 2010. Source: AIHW National Hospital Morbidity Database, 2012. Open heart surgery Open heart surgery for treatment of cardiac defect(s), cardiac aneurysm or benign cardiac tumour(s). In layperson’s terms Open heart surgery is an operation where the chest wall is opened to allow a surgeon to perform procedures on the heart. In this context, the term ‘open’ refers to the chest wall and not the heart itself, as the heart may or may not be surgically ‘opened’ depending on the type of disease and the procedure involved. Open heart surgery includes surgery on the heart muscle, its valves, arteries and other related structures. A heart-lung machine is usually required during surgery to help ensure that oxygen-rich blood continues to be supplied to the heart, the brain and other vital organs. This machine not only acts as a temporary blood pump, but also supplies oxygen to (and removes carbon dioxide from) the circulating blood during surgery. Quick facts Although many diseases can potentially result in open heart surgery becoming indicated, benign tumours of the heart remain relatively uncommon. Such tumours however still caused 118 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Nervous system disorders Stroke Major head trauma A cerebrovascular accident or incident producing neurological sequelae. Injury to the head resulting in neurological deficit causing either: This includes infarction of brain tissue, intracranial and/ or subarachnoid haemorrhage or embolisation from an extracranial source. • a permanent loss of at least 25% whole person function (as defined in the edition of the American Medical Association’s publication ‘Guides to the Evaluation of Permanent Impairment’ current as at the preparation date of the CommInsure Protection PDS) or The following are excluded: • Cerebral symptoms due to: • the permanent and irreversible inability to perform without the assistance of another person any one of the activities of daily living (as defined under loss of independent existence on page 22) –– transient ischaemic attacks –– reversible ischaemic neurological deficit or –– migraine. as certified by a consultant neurologist. • Cerebral injury resulting from: –– trauma –– hypoxaemia or –– vascular disease affecting the eye, optic nerve or vestibular function. In layperson’s terms The phrase ‘cerebrovascular circulation’ describes blood circulation to the brain. A cerebrovascular accident is an event which has a significant effect on the cerebrovascular circulation. Stroke is the general term typically used to describe such events. During a cerebral infarction, a blood clot cuts off the supply of oxygenated blood to part of the brain, resulting in death of the oxygen-starved brain tissue. Another type of stroke is called a ‘cerebral haemorrhage’, which means that there was a rupture of a blood vessel resulting in bleeding either directly into the brain (intracerebral haemorrhage) or the space surrounding it (subarachnoid haemorrhage). Quick facts Strokes caused 35,345 hospitalisations in Australia during 2009-10 and as at 2009, it was estimated that there were 375,800 stroke survivors among the general population. In layperson’s terms A strong blow to the head can directly damage the brain, or otherwise cause the brain to move and hit the inside of the skull, resulting in bleeding and the death of brain cells. Accordingly, a serious head injury has the potential to cause significant and permanent disability. Depending on the damaged region of the brain, symptoms may include: • memory loss or impairment • a loss of the sense of time and space • behavioural disturbances, including changes in personality • total paralysis or weakness of limbs • changes in the senses (hearing, vision, taste, touch and smell) • difficulty with speaking and/or understanding speech. In this benefit definition, the phrase ‘neurological deficit’ refers to symptoms caused by damage to brain cells resulting from a serious head injury. The permanent loss of 25 per cent of whole body function is typically assessed by a specialist neurologist using objective, pre-established medical assessment guidelines to confirm the permanence and extent of any impairment resulting from a major head injury. Source: Australian Institute of Health and Welfare, 2012. Infarction of brain tissue Quick facts In 2009-10, head injuries causing damage to the brain resulted in 19,118 hospitalisations in Australia. Source: AIHW National Hospital Morbidity Database, 2012. Subarachnoid haemorrhage A stroke. 9 Nervous system disorders Motor neurone disease Muscular dystrophy Motor neurone disease diagnosed by a consultant neurologist. The unequivocal diagnosis of muscular dystrophy by a consultant neurologist. In layperson’s terms Motor neurone disease (MND) is the name given to a group of related diseases which affect the motor neurones which control muscles. The motor neurones degenerate and cause a progressive weakness and muscle wasting. Motor neurones are nerve cells that allow our muscles to function normally. There are two types of motor neurones. One group (called upper motor neurones) run from the brain to the spinal cord. The other group (called lower motor neurones) run from the spinal cord to the muscles. These two groups link up in the spinal cord. There are three main types of motor neurone disease. In one type, both the upper and lower neurones degenerate. In the other two, just the upper or the lower neurones degenerate. However, whatever the type, the end result is muscle wasting and progressive weakness. There is no specific test to diagnose MND, so in its early stages it can be confused with other diseases. However, measuring the electrical activity in a muscle and/or a muscle biopsy will usually give the diagnosis. The cause is unknown. In layperson’s terms Muscular dystrophy (MD) includes a group of diseases (typically of genetic origin) that cause progressive weakness and degeneration of muscles which control movement. Some forms of MD appear in infancy, while others do not appear until middle age or even later. Sometimes, the heart and other major organs are also affected. Some forms of MD result in relatively mild symptoms and progress very slowly, with affected patients possibly reaching a normal life expectancy. Quick facts As at 2007, an estimated 3,457 Australians were suffering from a muscular dystrophy. Source: Access Economics. The cost of muscular dystrophy. 19th October 2007. Quick facts Motor neurone disease resulted in 1,292 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Multiple sclerosis The unequivocal diagnosis of multiple sclerosis as confirmed by a consultant neurologist and characterised by demyelination in the brain and spinal cord evidenced by magnetic resonance imaging or other investigations acceptable to us. There must have been more than one episode of well-defined neurological deficit with persisting neurological abnormalities. Multiple sclerosis of limited extent The unequivocal diagnosis of multiple sclerosis but without the existence of persisting neurological abnormalities. In layperson’s terms In multiple sclerosis (MS), nerve cells lose their myelin coating, which acts like insulation on electrical wiring. The myelin is destroyed and replaced by hard scar tissue. When nerve impulses reach a damaged area, they are blocked or delayed in travelling to or from the brain. Symptoms vary depending on where the damage is. Early signs are blurred vision, numbness in hands or legs, weakness, fatigue and loss of coordination and balance. The disease may gradually worsen until there is loss of vision, bladder problems, bowel problems and paralysis. Quick facts During 2009-10, multiple sclerosis caused 14,669 hospitalisations in Australia. Source: AIHW National Hospital Morbidity Database, 2012. 10 Nerve cell Loss of myelin coating in MS Motor neurone disease. Paraplegia Diplegia The permanent loss of use of both legs or both arms, resulting from spinal cord sickness or injury. The total loss of function of both sides of the body due to sickness or injury where such loss of function is permanent. Quick facts In Australia, 160 hospitalisations were mainly caused by paraplegia in 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Quick facts Spastic diplegia is one of the more common forms of cerebral palsy. It resulted in 462 hospitalisations in Australia during 2009-10. AIHW National Hospital Morbidity Database, 2012. Quadriplegia The permanent loss of use of both arms and both legs resulting from spinal cord sickness or injury. In layperson’s terms If the spinal cord is injured or develops disease, the muscles of both the arms and both the legs become paralysed, resulting in quadriplegia. Motor vehicle accidents and sports injuries are just two potential causes of spinal cord injury. Quick facts As at 2011, an estimated 15,000 Australians were living with a spinal cord injury. At the time, the total cost to the Australian economy of quadriplegia (caused by a spinal cord injury) was also estimated at $1.3 billion. Source: Spinal Cord Injuries Australia, Annual Report 2011. Hemiplegia The total loss of function of one side of the body due to sickness or injury, where such loss of function is permanent. In layperson’s terms Hemiplegia is the total paralysis of the arm, leg and trunk on the same side of the body. The most common cause is a stroke, usually in the elderly, but it can occur in babies or toddlers. Other causes are blood vessel disease, wounds, tumours or abscesses. The onset of hemiplegia is usually very sudden in stroke patients, who may not be able to move one side of the body and are often also unable to speak. While certain patients might make a complete recovery after a period of several days or weeks, the majority achieve only a partial recovery and are usually left with a permanent weakness on one side of their body. Quick facts Hemiplegia was the direct cause of 1,402 hospitalisations in Australia during 2009-10. Tetraplegia The total and permanent loss of use of both arms and both legs, together with loss of head movement, due to brain sickness or injury or spinal cord sickness or injury. Quick facts Tetraplegia was the main cause of 127 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Dementia and Alzheimer’s disease Clinical diagnosis of dementia (including Alzheimer’s disease) as confirmed by a consultant neurologist, psycho-geriatrician, psychiatrist or geriatrician. The diagnosis must confirm permanent, irreversible failure of brain function resulting in significant cognitive impairment for which no other recognisable cause has been identified. Significant cognitive impairment means a deterioration in the person’s Mini-Mental State Examination scores to 24 or less and deterioration would continue but for any effective treatments. Dementia related to alcohol, drug abuse or AIDS is excluded. In layperson’s terms The cause of Alzheimer’s disease is still unknown. Symptoms of Alzheimer’s disease are gradual memory loss, poor judgement, an inability to perform routine tasks and personality and mood changes. These symptoms gradually get worse over five to ten years, until the patient needs constant supervision so that they do not endanger themselves or others. Often the diagnosis is only confirmed by examination of the brain tissue after death. For a number of reasons, the brain can cease functioning normally and, as a result, the patient is unable to look after themselves or may be a danger to others. This is called dementia. The cause can be unknown, as in Alzheimer’s disease, or may be known, such as multiple strokes. The MiniMental State Examination is too detailed to reproduce in this booklet. However, an excellent review of dementia, together with details of this examination, is given in Pridmore S. Download of Psychiatry. Chapter 20. Last modified 7 November 2006. AIHW National Hospital Morbidity Database, 2012. 11 Nervous system disorders Quick facts Alzheimer’s disease caused 3,979 hospitalisations in Australia during 2009-10, including 99 cases specifically identified to reflect ‘early-onset’ disease, meaning that the affected patients were diagnosed with the condition before reaching the age of 65 years. Source: AIHW National Hospital Morbidity Database, 2012. Coma A state of unconsciousness with no reaction to external stimuli or internal needs, resulting in a documented Glasgow Coma Scale score of 6 or less, with continuous assisted ventilation required for at least 72 consecutive hours. Medically induced coma is excluded. In layperson’s terms Coma is perhaps best defined as a state of unresponsiveness from which an individual cannot be aroused. It also represents the final or lowest level of brain functioning, before brain death eventuates. If a patient in a coma survives the first ten days following a brain injury, long-term survival can be expected; however, the patient may only achieve partial recovery of his or her pre-injury level of brain functioning. Traumatic brain injury is the most common cause of coma, with other causes including: In layperson’s terms Encephalitis is an acute inflammation of the brain itself and the lining covering the brain, the meninges. The cause is usually a viral infection, but it can also result from exposure to certain bacteria, parasites, harmful chemicals or heavy metal poisoning. In some cases, recovery from encephalitis is slow and permanent brain damage occurs. Based on the American Medical Association (AMA) guidelines, illustrations of what constitutes 25 per cent whole person impairment could be: • inability to understand words or to produce understandable language for daily activities • someone who mentally requires constant supervision • someone who, after head injury, develops frequent epileptic fits, needing to be supervised • reduced daytime alertness that significantly limits daily activities and requires supervision. Quick facts Encephalitis resulted in 633 Australian hospitalisations during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. • diabetes Parkinson’s disease • abscesses • stroke The unequivocal diagnosis of Parkinson’s disease by a consultant neurologist where the consultant neurologist confirms that the condition: • liver failure. • is the established cause of two or more of the following: • tumours –– muscular rigidity Quick facts Head injuries were the main cause of 81,274 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Encephalitis The severe inflammation of brain substance which results in significant neurological sequelae causing either: • a permanent loss of at least 25% whole person function (as defined in the 6th edition of the American Medical Association publication ‘Guides to the Evaluation of Permanent Impairment’) or • the permanent and irreversible inability to perform without the assistance of another person any one of the activities of daily living (as defined under loss of independent existence, see page 22) as certified by a consultant neurologist. Encephalitis as a result of HIV infection is excluded. 12 –– resting tremor –– bradykinesia and • has caused significant progressive physical impairment, likely to continue progressing but for any treatment benefit. The person must be under the established care and following the advice and treatment of a specialist neurologist. In layperson’s terms Parkinson’s disease causes involuntary trembling of the hands, legs, jaw and face at rest. Other symptoms include stiffness of the limbs (muscle rigidity), slowness of movements (bradykinesia) and progressive impairments of balance and coordination. Quick facts During 2009-10, Parkinson’s disease was the main diagnosis associated with 3,179 hospitalisations in Australia. Source: AIHW National Hospital Morbidity Database, 2012. Bacterial meningitis The unequivocal diagnosis of bacterial meningitis resulting in a neurological deficit causing permanent and significant functional impairment. The bacterial meningitis must be caused by a proven organism. In layperson’s terms Meningitis means inflammation of the membranes or meninges lining the brain and spinal cord. There are many types of meningitis and while the symptoms are often similar, the causes, treatments and outcomes can vary greatly. The organisms that usually cause meningitis include bacteria, viruses, parasites and fungi. Bacterial meningitis is the most common life threatening type of meningitis and can cause death within hours. Most cases of bacterial meningitis are caused by meningococcal and pneumococcal bacteria. Quick facts Bacterial meningitis resulted in 1,012 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Subacute sclerosing panencephalitis The unequivocal diagnosis of subacute sclerosing panencephalitis. In layperson’s terms Subacute sclerosing panencephalitis is a late complication of measles, a viral infection which causes progressive brain damage and death in some cases. Quick facts Fortunately, readily-available vaccination means that measles is relatively uncommon; however, it still caused 24 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. 13 Body organ disorders Cancer Any malignancy characterised by unlimited growth and which expands locally by invasion, but excluding malignancies which meet the following medical and/or histopathology classifications: • Pre-malignant conditions • Carcinoma in situ, including intraepithelial neoplasia, but not if: –– the cancer is located in the breast and all breast tissue of the affected breast is removed or –– the cancer is located in a testis • Cervical dysplasia, CIN1, CIN2 and CIN3 • Non-melanoma skin cancers, but not if the cancer has spread to another part of the body • Prostate cancers which remain classified as TNM T1a, T1b or another equivalent or lesser classification, but not if the Gleason Score is 6 or more • Melanoma with a depth of invasion classified as Clark Level II or less, or a Breslow thickness of 1.5mm or less • Chronic Lymphocytic Leukaemia with a classification equivalent to Rai Stage 1 or less. In layperson’s terms Cancer starts when a normal cell (or group of cells) changes from being normal and begins to grow in an uncontrolled manner. Such uncontrolled growth causes the initial tumour to expand in its first (or primary) site, in the process causing damage to normal, healthy cells and tissue. When it becomes invasive, a tumour can spread elsewhere in the body, for example, through the blood stream or the lymphatic system. The tumours can then multiply and grow further in their new location, resulting in metastatic cancer. Today, many cancers are potentially curable if detected and treated at an early stage, before metastatic tumours start to develop. Quick facts Cancer is a leading cause of disease and death in Australia. In 2008, 112,304 new cases of cancer were diagnosed in Australia and this number was projected to increase by 7 per cent in 2012. Approximately 41,500 deaths were caused by cancer in 2009, reflecting 29 per cent of all deaths that year. The five most commonly-diagnosed cancers among Australians in 2008 were (in descending order) prostate cancer in men, bowel cancer, breast cancer, melanoma and lung cancer, which altogether accounted for 62 per cent of all cancer cases that year. Source: Australian Institute of Health and Welfare, 2012. Testicular cancer In layperson’s terms Testicular cancer affects the male reproductive organs located in the scrotum, or the testes. In Australian men between the ages of 25 and 50 years, the most common type of testicular cancer is called a seminoma, whereas non-seminoma tumours tend to be relatively more common at a younger age. Quick facts In 2007, 698 Australian men were affected with testicular cancer. The average age at diagnosis was relatively young at 35 years. Source: Australian Institute of Health & Welfare, 2010. Early-stage melanoma The diagnosis of a malignant melanoma on biopsy, but excluding melanoma in situ. In layperson’s terms Melanoma is cancer of the melanocyte cells, with most occurring in the skin. Melanoma also happens to be the most lethal form of skin cancer. As with most cancer types, early detection of melanoma improves a person’s survival odds. Quick facts • Melanoma is a significant public health concern in Australia, which has the highest incidence rate of melanoma worldwide. • In 2008, 11,057 Australians were diagnosed with melanoma. • Melanoma of the skin is the most common cancer diagnosed in Australian adults aged between 15 and 29 years. Source: The Australian Institute of Health and Welfare, 2012. Early-stage chronic lymphocytic leukaemia The diagnosis of Chronic Lymphocytic Leukaemia (CLL) classified as Rai Stage 1 or less. In layperson’s terms Leukaemia is a cancer of the white blood cells. Chronic lymphocytic leukaemia is a slow-growing cancer where too many white blood cells (or lymphocytes) are produced. These abnormal, cancerous lymphocytes multiply very rapidly and live longer than usual, resulting in too many lymphocytes circulating in the blood stream. When the malignant lymphocytes are found only in the blood stream, this is known as a CLL classification of Rai stage 0. When they are found in the blood stream and also cause swelling of the glands that filter out infections (called lymph nodes), this is known as Rai stage 1 disease. Higher Rai stages are reported when other organs become affected by the leukaemia, or when problems arise with the other cells formed in the bone marrow. Quick facts In 2007, 595 Australian men and 364 women were diagnosed with chronic lymphocytic leukaemia. Source: The Australian Institute of Health and Welfare, 2010. 14 Early-stage cancer of the vulva or perineum Early-stage cancer of the cervix uteri Any tumour described by a histopathologist as carcinoma in situ of the vulva or perineum, which meets the criteria for classification as FIGO Stage I (including Stages IA and IB). The diagnosis of Cervical Intraepithelial Neoplasia (CIN) of the cervix uteri, with a classification of at least CIN 2/3 (not including CIN 2 or less). In layperson’s terms Cancer of the vulva involves the external female sex organs. Tumours are usually found in the inner edges of the labia majora and the labia minora. Less often, tumours involve the clitoris or the Bartholin’s glands of the vagina. Tumours can also affect the perineum, the area of skin between the vulva and anus. Quick facts Cancer of the vulva is usually found in older women; however, it also affects younger women. The outlook is usually positive in women who are treated in the early stages of this cancer. For example, successful treatment during the ‘localised’ tumour stage is associated with a 5-year relative survival rate exceeding 90 per cent. Source: National Cancer Institute, 2010. SEER Cancer Statistics Review, 1975-2007. Bethesda, MD. Early-stage breast cancer Diagnosis of carcinoma in situ of the breast. In layperson’s terms Carcinoma in situ of the breast is a disease that involves changes in the cells in the lining of the ducts or lobules of the breast. Although the changes are akin to those seen with invasive breast cancer, a carcinoma in situ remains confined to the ducts or lobules and does not invade surrounding tissues in the breast, or spread to other organs in the body. There are two types of carcinoma in situ of the breast: 1. Ductal carcinoma in situ (DCIS) is the most common type of non-invasive breast cancer. Cancer cells remain inside the ducts and do not spread through the duct walls. 2. Lobular carcinoma in situ (LCIS) is sometimes also described as lobular neoplasia. Cancer cells remain in the lobules of the breast and do not penetrate lobule walls. Left untreated, LCIS may increase a woman’s risk of developing invasive breast cancer. Quick facts Although DCIS can be found in women at any age, most cases are diagnosed between the ages of 50 and 59 years. In 2005, 1,558 new instances of DCIS were diagnosed in Australian women and the condition was usually detected using mammograms. Source: Australian Institute of Health and Welfare, 2010. In layperson’s terms The cervix is the lower part of the uterus and is located in the upper portion of the vagina. In cervical cancer, cells of the cervix become abnormal and start to grow uncontrollably, resulting in a malignant tumour. Quick facts In 2007, 739 Australian women were diagnosed with cervical cancer, with an average age of 51 years at diagnosis. Source: Australian Institute of Health and Welfare, 2010. Early-stage cancer of the fallopian tubes Diagnosis of carcinoma in situ (limited to tubal mucosa) of a fallopian tube. In layperson’s terms The fallopian tubes form part of the female reproductive system and serve the important function of carrying a woman’s ova (eggs) to her uterus (womb). Fallopian tube cancer is a relatively less common type of cancer that is usually found in middle-aged women; however it can also occur in women of any age. The most common type of fallopian tube cancer is called a papillary serous adenocarcinoma. Quick facts Fallopian tube cancer is usually treated via surgery to remove the tumour, with chemotherapy also required in some cases. Source: Cancer Australia, 2012. Early-stage ovarian cancer Diagnosis of carcinoma in situ of an ovary. In layperson’s terms The ovaries are two small almond-shaped organs that play an essential role in the female reproductive system. Ovarian cancer arises when cells in one or both ovaries start growing abnormally. The most common type of ovarian cancer affects the epithelial cells of the ovaries, followed by less common forms affecting germ cells and sex-cord stromal cells. Quick facts Ovarian cancer was diagnosed in 1,266 Australian women in 2007 and resulted in 848 deaths during that year. Source: Australian Institute of Health and Welfare, 2010. Early-stage cancer of the vagina The diagnosis of a carcinoma in situ (or intraepithelial neoplasia) of the vagina. Early-stage prostate cancer The diagnosis of prostate cancer classified as TNM T1a or T1b, with a Gleason Score of 5 or less. 15 Body organ disorders Early-stage penile cancer Diagnosis of carcinoma in situ of the penis. In layperson’s terms Penile cancer is a malignancy that affects the penis, a male reproductive organ. Squamous cell carcinoma is the most common type of penile cancer. Quick facts The treatment of penile cancer depends on the size, location and extent of invasion of the malignant tumour. Treatment options include surgery, radiotherapy and/or chemotherapy. Early diagnosis and treatment of the condition result in good survival outcomes in most cases. Source: National Cancer Institute, 2012. In layperson’s terms Brain tumours are usually known for the cell type from which they arise. Brain tumours are either benign or malignant. A benign tumour is not cancerous, hence unlikely to spread elsewhere in the body; however, the tumour may continue to grow in its original location. Some benign brain tumours can cause problems by pressing against or even damaging surrounding tissue in the brain. In most cases, surgeons can successfully remove such tumours, especially when they start to cause significant symptoms. Quick facts In Australia, 542 hospitalisations were caused by benign brain tumours during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Surgical removal of a hydatidiform mole Blindness Surgical removal of a hydatidiform mole. The permanent loss of sight in both eyes due to sickness or injury to the extent that: In layperson’s terms A hydatidiform mole usually reflects growth of an abnormal fertilized egg; however, it can also mean abnormal growth of placental tissue in some cases. In the former, an abnormal egg develops into a hydatidiform mole rather than a foetus, a condition described as a molar pregnancy. Possible complications include haemorrhage, ovarian cysts, preeclampsia and recurrence of the mole in the future. In rare cases, a hydatidiform mole could become cancerous and spread to other parts of the body. • visual acuity is 6/60 or less in both eyes or • the visual field is reduced to 20 degrees or less of arc whether aided or unaided, and all as certified by an ophthalmologist. Partial blindness The permanent loss of sight in one eye due to sickness or injury to the extent that: • visual acuity is 6/60 or less in one eye or Quick facts Hydatidiform mole caused 518 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Benign brain tumour A non-cancerous tumour in the brain giving rise to characteristic symptoms of increased intracranial pressure such as papilloedema, mental symptoms, seizures and sensory impairment as confirmed by a medical practitioner who is a consultant neurologist. The tumour must result in permanent neurological deficit: • causing at least a permanent 25% impairment of whole person function (as defined in the edition of the American Medical Association’s publication ‘Guides to the Evaluation of Permanent Impairment’ current as at the preparation date of the CommInsure Protection PDS) or • requiring cranial surgery for its removal. The presence of the underlying tumours must be confirmed by imaging studies such as a CT Scan or MRI. Cysts, granulomas, malformations in or of the arteries or veins of the brain, haematomas and tumours in the pituitary gland or spine are excluded. • the visual field is reduced to 20 degrees or less of arc whether aided or unaided, and all as certified by an ophthalmologist. In layperson’s terms 95 per cent of blindness is caused by diseases such as: • glaucoma • macular degeneration • diabetes • cancer. Injury to the eye or the brain may result in blindness. Occasionally, blindness is caused by a genetic disorder, e.g. retinitis pigmentosa. Quick facts A study published in the Medical Journal of Australia in 2005 estimated that 50,600 Australians were affected with blindness in 2004, a number that was projected to double by the year 2024. Source: Taylor HR, Keeffe JE and Vu HTV, et al. Vision loss in Australia. Med J Aust 2005; 182 (11): 565-568. Chronic kidney failure End stage renal failure presenting as chronic irreversible failure of both kidneys to function as a result of which regular renal dialysis is instituted or renal transplantation is performed. 16 In layperson’s terms When the kidneys fail to function properly, a build-up of toxic substances in the blood results and the blood can become very acidic. Currently, the only way these imbalances can be corrected is through dialysis. Most cases of chronic renal failure in adults result from: • diabetic kidney disease • high blood pressure • glomerulonephritis. Quick facts Chronic kidney disease resulted in 8,417 hospitalisations in Australia during 2009-10, including 5,497 cases attributed to end-stage renal failure. Source: AIHW National Hospital Morbidity Database, 2012. Major organ or bone marrow transplant The human to human transplant from a donor to the life insured/insured child of: • one or more of the following organs: –– kidney –– lung –– pancreas Quick facts In 2010, 846 kidney transplants were performed in Australia and 1,135 people were waiting for a transplant as at 4 January 2012. Source: Kidney Health Australia, 2012. Severe burns Tissue injury caused by thermal, electrical or chemical agents causing deep (third degree) burns to: • 20% or more of the body surface area as measured by the age appropriate use of ‘The Rule of Nines’ or the Lund and Browder Body Surface Chart or • both hands, requiring surgical debridement and/or grafting or • the face, requiring surgical debridement and/or grafting. In layperson’s terms The Rule of Nines chart is one method used by doctors to determine the severity of a burn (refer to page 27). This divides the skin into areas that represent about 9 per cent of the total body surface. In general, the more of the body surface area involved, the more severe the burn. First-degree burn Damage to the outer layer of skin (epidermis), causing pain, redness and swelling. –– heart –– liver –– small bowel or • bone marrow. The transplantation of all other organs or parts of organs or any other tissue is excluded. Placement on a waiting list for major organ transplant The person must: • be diagnosed with a sickness or injury which necessitates a major organ or bone marrow transplant • meet the Recipient Suitability Criteria of an Organ Allocation Protocol of the Transplantation Society of Australia and New Zealand and • be on a waiting list for the transplant of the relevant organ for at least six months where ‘waiting list’ means the waiting list of a Transplantation Society of Australia and New Zealand recognised transplant unit. The diagnosis, suitability and placement on a waiting list must be certified by an appropriate medical specialist. In layperson’s terms Kidney transplant is considered the most successful treatment for most patients with end stage renal failure. Liver transplant is indicated in cases of end stage liver failure. Heart and/or lung transplants are performed less often and are usually associated with good survival outcomes. Pancreas transplants are typically indicated in patients with insulin dependent diabetes mellitus. Second-degree burn Damage to both outer skin and underlying tissue layers (epidermis and dermis), causing pain, redness, swelling and blistering. Third-degree burn Damage extends deeper into tissues (epidermis, dermis and hypodermis), causing extensive tissue destruction. The skin may feel numb. Quick facts In Australia, burns to the skin resulted in 8,228 hospitalisations during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Loss of speech The total and irrecoverable loss of the ability to produce intelligible speech as a result of sickness or injury which causes permanent damage to the larynx or its nerve supply or the speech centres of the brain. An appropriate medical specialist must certify the loss. In layperson’s terms The loss of speech can be due to injury or disease in the brain or in the throat. The speech centre in the brain is often affected by a stroke. 17 Body organ disorders Quick facts The total loss of speech is regarded as a 35 per cent impairment of the whole body. Source: AMA Guides to Evaluation of Permanent Impairment 5th Edition, 2001. Loss of hearing Complete and irrecoverable loss of hearing from both ears as a result of sickness or injury, as certified by a specialist we consider appropriate. This definition isn’t met if the person’s hearing has been restored through any natural or assisted means, unless the assisted means is a device implanted in the cochlea. Partial loss of hearing Complete and irrecoverable loss of hearing from one ear as a result of sickness or injury, as certified by a specialist we consider appropriate. This definition isn’t met if the person’s hearing has been restored through any natural or assisted means, unless the assisted means is a device implanted in the cochlea. In layperson’s terms Brain injury or disease, or other damage to the ear, can cause permanent loss of hearing. The nerve from the ear to the brain is easily damaged by viral infections, which can result in total deafness during childhood. Quick facts In 2009, an estimated one in six Australians were affected by hearing loss, including approximately 30,000 Auslan users with total hearing loss. Source: Australian Network on Disability, 2009. Chronic liver disease Quick facts End stage liver failure is irreversible and can only be treated by liver transplant. During 2009-10, chronic liver failure resulted in 326 hospitalisations in Australia. Source: AIHW National Hospital Morbidity Database, 2012. Chronic lung disease Permanent end stage respiratory failure with FEV1 test results (see page 24) of consistently less than one litre, requiring continuous permanent oxygen therapy. Pneumonectomy The medically necessary and appropriate removal of an entire lung on the recommendation of a specialist physician. In layperson’s terms Disease or poisons in the air, for example smoke and other gases, easily damage the delicate membranes in the lungs. Once the lung is damaged, it does not fully recover and over time will absorb less oxygen until a point is reached where extra oxygen is required in the air breathed. The lungs can fail when the: • airway is blocked • lung is damaged by disease • muscles around the chest do not work properly. Chronic bronchitis, emphysema and asthma can cause lung damage. The chest muscles fail in multiple sclerosis, polio and muscular dystrophy. Quick facts Each year lung disease causes 19,200 deaths in Australia, with 14 per cent of all deaths each year in Australia occurring as a result of lung disease. Source: Australian Bureau of Statistics, 2009. Permanent liver failure resulting in permanent jaundice, ascites and/or encephalopathy. In layperson’s terms The liver acts as a filter to remove toxins from the blood. Common liver diseases include hepatitis, which is inflammation of the liver. If left untreated for a long time, hepatitis can eventually lead to liver failure. Hepatitis can be caused by: • viral infections • alcohol • drugs • bacterial infections. In cirrhosis causing liver failure, the liver cells become replaced by fibrous tissue, which then shrinks and hardens. As it shrinks it damages more cells and the damage becomes irreversible. The signs of liver damage include: • Jaundice: liver damage causes the skin and eyes to become yellow. • Ascites: because the liver is not doing its job of breaking down proteins, fluid builds up in the abdominal cavity. • Portal hypertension: blood is unable to flow through the damaged liver and pressure in the liver veins builds up and causes further retention of fluid in the abdomen and legs. • Encephalopathy: as toxins build up in the blood they cause impairment of brain function. 18 The effect of smoking on the lungs. Severe rheumatoid arthritis Severe osteoporosis The unequivocal diagnosis of severe rheumatoid arthritis by a rheumatologist. The diagnosis must be supported by, and evidence, all of the following criteria: The person suffers at least two vertebral body fractures or a fracture of the neck of femur due to osteoporosis and has a bone mineral density reading with a T-score of –2.5 or worse (i.e. 2.5 standard deviations below the young adult mean for bone density). This must be measured in at least two sites by dual energy x-ray absorptiometry (DEXA). • at least a six week history of severe rheumatoid arthritis which involves three or more of the following joint areas: –– proximal interphalangeal joints in the hands –– metacarpophalangeal joints in the hands –– metatarsophalangeal joints in the foot, wrist, elbow, knee or ankle • simultaneous bilateral and symmetrical joint soft tissue swelling or fluid (not bony overgrowth alone) • typical rheumatoid joint deformity and at least two of the following criteria: –– morning stiffness –– rheumatoid nodules –– erosions seen on x-ray imaging –– the presence of either a positive rheumatoid factor or the serological markers consistent with the diagnosis of severe rheumatoid arthritis. Degenerative osteoarthritis and all other arthritides are excluded. The person must suffer from this condition before they reach their 50th birthday and must at the time be covered for this condition. In layperson’s terms Osteoporosis is a condition in which the bones become fragile and brittle, leading to a higher risk of fractures (breaks or cracks) than normal bone. Osteoporosis occurs when bones lose minerals such as calcium, and the body cannot replace these minerals fast enough to keep the bones healthy. As a result, bones become thinner and less dense. Any bone can be affected by osteoporosis, but the most common sites are bones in the hip, spine, wrist, ribs, pelvis and upper arm. Fractures due to osteoporosis are known as osteoporotic fractures. These can lead to changes in posture (e.g. developing a stoop or Dowager’s hump in your back), muscle weakness, loss of height and deformity of the area affected. Fractures can lead to long term pain and disability, loss of independence, and may even contribute to premature death. In layperson’s terms Rheumatoid arthritis is a disease in which inflammation (pain, heat and swelling) affects the joints and sometimes other organs of the body. It can affect people of all ages. Most people with rheumatoid arthritis continue to lead full and active lives. This is made easier if they understand rheumatoid arthritis, and learn techniques to help manage it. Early diagnosis and treatment is one of the key strategies in the management of rheumatoid arthritis. The definition of osteoporosis indicates that the likelihood of fracture is ten times higher than normal. If you have severe osteoporosis, the risk of fracture increases up to 25 times higher than normal. The bone density strength in severe osteoporosis is 2.5 times less than that found in normal bones. Quick facts Rheumatoid arthritis is an often serious joint disease that affects around 400,000 Australians and is the second most common type of arthritis, after osteoarthritis. The disease is more common among females, and in older age groups. Source: AIHW National Hospital Morbidity Database, 2012. Quick facts Osteoporosis was the main cause of 6,931 hospitalisations in Australia during 2009-10, with just over half (52 per cent) of all cases involving a bone fracture. Source: Australian Institute of Health and Welfare, 2009. 19 Blood disorders Occupationally acquired HIV Infection with Human Immunodeficiency Virus (HIV) where all of the following are satisfied: • the HIV was acquired as a result of an accident, which accident occurred while the person was carrying out their normal occupational duties and while Trauma Cover applied to them We won’t pay a benefit for medically acquired HIV if, before the accidental infection occurred, the Australian government approved a medical treatment which if applied to the person would: • render their HIV inactive and non-infectious to others • an HIV antibody test was taken by the person within seven days after the accident and the test was reported to us in writing within 30 days of the accident • prevent them from developing AIDS or • the HIV antibody test produced negative results Aplastic anaemia • sero-conversion indicating HIV infection occurred within six months of the accident. Bone marrow failure which results in anaemia, neutropenia and thrombocytopenia requiring treatment, with at least one of the following: Payment of a benefit for occupationally acquired HIV is subject to: • us having access to all blood samples taken by the person for the purpose of enabling us to conduct independent testing and • the person providing us with such additional samples as we consider necessary. We won’t pay a benefit for occupationally acquired HIV if: • the infection with HIV is caused directly or indirectly by sexual activity or recreational intravenous drug use or • before the accident occurred, the Australian government recommended an HIV vaccine for use in the occupation of the person, which vaccine the person had not taken or • before the accident occurred, the Australian government approved a treatment which renders the HIV virus inactive and non-infectious to others. In layperson’s terms HIV/AIDS is caused by a virus which is spread through contact with an infected person’s body fluids. Medical professionals have an increased risk of being in contact with body fluids from patients infected with HIV during the course of their employment. Quick facts Complications associated with HIV infection resulted in 205 hospitalisations in Australia during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Medically acquired HIV Accidental infection with Human Immunodeficiency Virus (HIV) which we believe, on the balance of probabilities, arose from one of the following medically necessary events: • a blood transfusion • transfusion with blood products • organ transplant to the person • assisted reproductive techniques, or • a procedure or operation performed by a medical/ paramedical practitioner or dentist where the relevant event occurred to the person in Australia by a recognised and registered health professional. 20 Access to all blood samples taken is required for independent tests, with the right to take additional samples as necessary. • where they have developed AIDS, cure the AIDS. • blood product transfusions • marrow stimulating agents • immunosuppressive agents or • bone marrow transplantation. In layperson’s terms Blood cells are produced by bone marrow. Aplastic anaemia is when the marrow stops producing enough blood cells. The only ways it can be treated are to either make the bone marrow produce cells again, or give blood transfusions until the marrow recovers, or to have a suitable donor donate some of their marrow (a bone marrow transplant). With successful treatment, patients can lead a relatively normal life for approximately 10 to 15 years. Quick facts Aplastic anaemia resulted in 2,196 Australian hospitalisations during 2009-10. Source: AIHW National Hospital Morbidity Database, 2012. Advanced diabetes Severe diabetes mellitus (either insulin or non-insulin dependent) as certified by a consultant endocrinologist and resulting in at least two of the following criteria: • Severe Diabetic Retinopathy resulting in visual acuity uncorrected and corrected of 6/36 or worse in both eyes • Severe Diabetic Neuropathy causing motor and/or autonomic impairment • Severe Diabetic Nephropathy causing chronic irreversible renal impairment (as measured by a corrected creatinine clearance below the laboratory/ies measured normal range) • Diabetic Gangrene leading to surgical intervention. Diabetes complications is excluded. Diabetes complications Diagnosis of Type 1 insulin dependent diabetes mellitus as certified by a consultant endocrinologist and resulting in at least two of the following criteria: • urinary protein excretion of more than 300mg per day • diabetic retinopathy with a minimum severity of at least exudates and/or dot-blot haemorrhages • persistent sensory neuropathy. In layperson’s terms Diabetes is a chronic disease that occurs when there is too much glucose in the blood due to the body not producing insulin, or being resistant to the effect of insulin on cells. Insulin is a hormone needed for glucose to enter cells and be converted to energy. Quick facts • Diabetes is the sixth highest cause of death by disease in Australia. • People with diabetes are almost three times more likely to have high blood pressure, obesity or elevated blood fats, e.g. cholesterol, triglycerides. • People with diabetes are two to three times more likely to have cardiovascular disease, e.g. heart disease or stroke. • One in four Australian adults has either diabetes or impaired glucose metabolism. People with diabetes in 2005: • 15 per cent were hospitalised with coronary heart disease. • 38,700 Australians were hospitalised for eye complications caused by diabetes. • 90 per cent undergoing a lower limb amputation had a history of ulceration. • 3,400 had amputations (65 a day). • 11 per cent of people with diabetes have had a heart attack. • 23 per cent died from kidney disease. Source: Diabetes Australia, 2009. 21 Other events Serious injury Loss of independent existence An injury that has for the first time resulted in the person being confined to an acute care hospital for a period of 30 consecutive days (24 hours per day) under the full time care of a medical practitioner. Injury as a result of alcohol or non-prescribed drug intake or other self-inflicted means is excluded. As a result of sickness or injury: Critical care A sickness or injury that has for the first time resulted in the person requiring continuous mechanical ventilation by means of tracheal intubation for ten consecutive days (24 hours per day) in an authorised intensive care unit of an acute care hospital. Sickness or injury as a result of alcohol or nonprescribed drug intake or other self-inflicted means is excluded. • there is permanent and irreversible inability to perform without the assistance of another person any two of the activities of daily living or • the person suffers cognitive impairment that results in them requiring permanent and constant supervision for a continuous period of at least six months. The person’s impairment must be established by a medical practitioner we nominate. Loss of independent existence due to alcohol or drug abuse or AIDS is excluded. Activities of daily living Dressing – putting on and taking off clothing. Loss of limbs or sight Toileting – using the toilet, including getting on and off. The person has sustained, as a direct result of sickness or injury: Mobilising – getting in and out of bed and a chair. • the complete and irrecoverable loss of use of both hands or Maintaining continence – having good control of bowel and bladder function. • the complete and irrecoverable loss of use of both feet or • the complete and irrecoverable loss of use of one hand and one foot or Feeding – getting food from a plate into the mouth. Domestic duties • blindness or All of the following duties: the loss of one hand or one foot and partial blindness. • cleaning the usual place of dwelling In layperson’s terms Loss of both lower limbs is commonly a result of blood vessel disease brought about by diabetes or smoking, leading to poor circulation, resulting in tissue death. Quick facts It is estimated that there are about 300,000 Australians who are blind or vision impaired. Source: The Association for the Blind of WA, September 2004. Loss of one hand or one foot The person has sustained, as a direct result of injury or sickness, the complete and irrecoverable loss of use of one hand or one foot. • purchasing household food and items used for cleaning • preparing meals for the household • performing for the household laundry services such as washing or ironing • driving or transporting family to and from school, sport, work or social events (where applicable) • taking care of a child or family member dependents (where applicable). Quick facts In 2009, an estimated 12 per cent (or 2.6 million) of all people living in Australian households were also carers, providing assistance to someone requiring help because of disability or old age. Just under one in five Australians had reported being affected with a disability in 2009. Source: Australian Bureau of Statistics, 2010. 22 Glossary of terms Term Definition Abdominal Relating to the abdomen, the part of the body containing liver, kidneys and digestive tract. Aetiology Cause of diseases. AIDS Acquired Immune Deficiency Syndrome. AIDS is a chronic disease that damages and ultimately destroys the immune system. Alveolus A small air sac which is the smallest component of the lungs. AMA Guide Guides to the Evaluation of Permanent Impairment 6th edition – produced by the American Medical Association. Anaemia Too few red blood cells in the bloodstream, resulting in insufficient oxygen to tissues and organs. Aneurysm A bulge in an artery wall where a weakness has occurred. Aneurysms are at risk of bursting and resulting in bleeding. Angina Chest pain due to reduced oxygen to the heart. Angiogram X-ray of the arteries supplying the heart using injected dye. Angioplasty Surgical treatment of a narrowed coronary artery using an inflatable balloon. Antibody Substance produced by the body to fight anything recognised as being foreign to the body. Aorta Main artery of the body. Arteriosclerosis Hardening of arteries by deposits of fat and calcium. Artery A blood vessel which carries blood away from the heart. Ascites Fluid in the abdominal cavity. Asystole Lack of heartbeat, otherwise known as cardiac arrest. Athetosis Repetitive abnormal movements of the limbs, such as can occur in cerebral palsy. Atrial fibrillation The heart beats in a very rapid and irregular fashion. Bacterium A cell which causes infection. Basal cell carcinoma A common form of skin cancer not usually fatal. Benign Will not cause death. Breslow A method of staging (measuring) melanoma: • thin – less than 0.75mm depth of invasion • intermediate – 0.76 to 3.99mm depth of invasion • thick – 4mm or greater depth of invasion. Cancer All forms of uncontrolled abnormal growth of cells. Carcinoma A cancer that starts in the tissue that lines the skin and internal organs of the body. Cardiac ejection fraction This is the percentage of the total amount of the blood that is pumped out with each heartbeat. Cardiac enzyme Enzymes produced by the heart muscle, elevated during a heart attack. Cerebral Relating to the brain. Cerebrovascular Blood supply to the brain. Cervical Relating to the cervix in females. CIN-1, CIN-2, CIN-3 Cervical Intraepithelial Neoplasia (CIN). A form of grading of cells of the cervix which may indicate cancer. The ventricle never pumps out all the blood in it; however, when the ejection fraction falls below 55 per cent, the heart is beginning to fail as a pump. 23 Glossary of terms 24 Term Definition Cirrhosis Scarring and hardening of the liver. CK-MB An enzyme that is specific to the heart muscle and increases following a heart attack. Cognitive Relating to the thought process. Coma Deep loss of consciousness with reduced response to external stimulation. Coronary occlusion Blocked coronary artery. Degeneration Wear and tear of body tissue. Dialysis A medical procedure that in renal dialysis uses a machine to filter waste products from the bloodstream during renal failure. Disability This is the reduction or loss of an ability to perform an activity as a result of a disease or injury. Dissection When an artery wall splits internally. Dysfunctional Not working properly. Dysplasia Condition of unusual or abnormal development of cells. Dyspnoea Shortness of breath. Electrocardiogram (ECG) A tracing (recording) that provides a visual record of electrical activity in the heart. Embolism Foreign body, air, gas or clot in the bloodstream. Emphysema Lung disease characterised by over-inflation of the lungs and destruction of air sacs (alveoli) in the lung walls. Encephalitis Inflammation of the brain tissue. Encephalopathy Disease or disorder of the brain. Endoscope A thin tube like a telescope, through which a surgeon can see and operate within the body. Epidermis Skin. Expiration Breathing out air from the lungs. Extra-cranial Outside the head. FEV 1 FEV 1 (Forced Expiratory Volume in 1 Second). This is a test to measure the volume of air breathed out in the first second of a forced expiration following a full inspiration. Genetic Inherited in the genes. Glomerulonephritis A disease affecting the filtration part of the kidney. Haemorrhage Bleeding, internal or external. Heart Muscular pump which pumps blood around the body. HIV Infection with Human Immunodeficiency Virus. AIDS can occur as a result of this virus. Hyperkeratosis An increase in a hard material in the skin, usually due to sun damage resulting in scaly areas in parts of the body exposed to the sun. Hypertension High blood pressure. Hypoxia Low levels of oxygen supply to body tissues. Immune system Body’s defence mechanism. Immunosuppressive Substances which reduce the effectiveness of the immune system. Impairment The loss or loss of use of any body part, system or function. Term Definition Incontinence Inability to control bowel or bladder. Infarct Death of cells – usually from lack of oxygen supplied to cells. Inflammation A response by the body to tissue damage. Inspiration Breathing into the lungs. Intra-arterial Inside the artery. Intracerebral Within the brain. Intracranial Inside the head. Ischaemia Poor blood supply to an area resulting in reduced oxygen supply, which may cause damage or death of tissue. Jaundice Yellowing of the skin and eyes. Keyhole surgery Surgery performed through a very small opening such as that made for an endoscope. Laparotomy A surgical operation to open the abdomen, through the abdominal wall. Laser surgery Using a very fine and powerful beam of light, which burns the area it touches. Lateral To one side. Leukaemia A disease which causes an abnormally large increase in the number of white cells in the blood. Lund & Browder und & Browder chart showing relative percentage of body surface areas (per cent Body Surface Area) L affected by growth and age. 0yr 1yr 5yr 10yr 15yr Adult a. 1/2 of head 9.5 8.5 6.5 5.5 4.5 3.5 b. 1/2 of thigh 2.25 3.25 4.25 4.25 4.5 4.75 c. 1 /2 of lower leg 2.5 2.5 2.75 3.0 3.25 3.5 Lymph Fluid found in the tissues of the body that is drained by the lymphatic system. Lymphatic system A network of vessels carrying tissue fluid called lymph around the body. Malignant growth Abnormal uncontrolled cellular growth resulting in destruction of healthy body tissue. Meninges Membranes covering the brain and spinal cord. Metastases Cancer spread to other parts of the body. Myelin The fatty sheath of a nerve cell. Myocardial infarction Area of dead tissue in the heart resulting from lack of oxygen to the tissue. Commonly known as a heart attack. Neurological Relating to the nervous system of the body. Neurological deficit Reduction or loss of function of part of the nervous system. Neurology The study of nerves in the body and diseases affecting them. Neurone A nerve cell. Neuropathy Disease of nerves in the body. Neutropenia Reduction of white cells in the blood. 25 Glossary of terms Term Definition New York Heart Association Classification of Cardiac Impairment Reduction of white cells in the blood. Class 1. Patients with cardiac disease but without resulting in limitation of physical activity. Ordinary physical activity does not cause undue fatigue, palpitation, dyspnoea (shortness of breath) or anginal (heart) pain. No objective evidence of cardiovascular disease. Class 2. Patients with cardiac disease resulting in slight limitation of physical activity. They are comfortable at rest. Ordinary physical activity results in fatigue, palpitation, dyspnoea or anginal pain. Objective evidence of minimal cardiovascular disease. Class 3. Patients with cardiac disease resulting in marked limitation of physical activity. They are comfortable at rest. Less than ordinary physical activity results in fatigue, palpitation, dyspnoea or anginal pain. Objective evidence of moderately severe cardiovascular disease. Class 4. Patients with cardiac disease resulting in inability to carry on any physical activity without discomfort. Symptoms of heart failure or the anginal syndrome may be present even at rest. If any physical activity is undertaken, discomfort is increased. Objective evidence of severe cardiovascular disease. Organism A living cell or collection of cells. Palpitations An awareness of a sensation of the heart beating either rapidly or irregularly. Paralysis Inability to move a muscle or muscle groups. Parkinsonism A group of symptoms similar to those seen in Parkinson’s disease. Peripheral nerve A nerve in any body extremity. Permanent impairment Impairment that has become irreversible with or without medical treatment and is not likely to improve despite medical treatment. The percentage of impairment is measured using the current edition of the American Medical Association Guides to the Evaluation of Permanent Impairment. Portal hypertension Increased pressure in the veins going to the liver. Premalignant growth Abnormal changes to cells that are known to progress to cancer in some circumstances. Primary First. Pulmonary Relating to the lungs. Rai A system of staging chronic lymphocytic leukaemia. Stage 0 Increased lymphocytes in blood and bone marrow only. Stages I and II Increased lymphocytes and enlarged lymph nodes and enlarged spleen and possibly liver. Stages III and IV Increased lymphocytes and anaemia and thrombocytopenia. 26 Sarcoma A form of cancer that arises in soft tissue, cartilage or bone. Secondary Following on from. Sequelae What follows on afterwards, like a complication of a disease. For example with a stroke, this could include the permanent weakness of one side. Seroconversion The production of antibodies in response to an infection. Spastic Muscles become very tight and movement awkward. Squamous Cell Carcinoma A cancer made up of or arising from squamous cells that are found on the surface of the body. Stent A tube used to hold an artery open. Commonly used in angioplasty surgery. Stroke Loss of blood supply to part of the brain, resulting in death of brain tissue. Subarachnoid Under the arachnoid, one of the layers of tissue between the brain and the skull. Term Definition Tachycardia Very rapid heartbeat. The Rule of 9 The Rule of 9 chart for estimating extent of burns on an adult. Redrawn from the Treatment of Burns, ed 2. by CP Artz and JA Moncrief. Philadelphia, WB Saunders Company, 1969; used with permission. Thoracic Relating to or affecting the thorax (chest). Thrombocytopenia A shortage of blood cells required for clotting, possibly leading to excessive bleeding. Thrombosis Clot in a blood vessel. TNM Classification A method of staging (measuring) cancers: T = size of tumour N = whether the tumour has spread to local nodes M = metastases – spread to other parts of the body. Toxin Poison. Transient ischaemic attacks A temporary paralysis, numbness or other neurological symptoms that start and end suddenly with full recovery within 24 hours. Transplant The replacement of a diseased organ with a donor organ from another person. Troponins Enzymes found in muscle. Certain troponins are only found in heart muscle and are released following heart muscle damage. Tumour Swelling or enlargement causes an abnormal growth of cells forming a mass. Vaccination Giving a vaccine to prevent disease or treat a disease process. Valvotomy A procedure that makes an opening into a heart valve, e.g. mitral valvotomy. 27 Why CommInsure? Why CommInsure? CommInsure is a leader in the Australian insurance industry with over three million customers. With roots dating back 140 years, we have a history of financial strength, security and reliability. We provide quality insurance products and pay all legitimate claims. Claims In 2012, we paid a total of 702.8 million in retail and wholesale claims: • Life and terminal illness $302 million • TPD and trauma $256.7 million • Income protection $144.1 million That equates to more than $13 million every week. Awards In recent years we’ve received a number of awards recognising our excellent products and services, including: Life Insurance Company of the Year Australia and New Zealand Institute of Insurance and Finance Awards 2011, 2010, 2007 Life Company of the Year 2010 Plan for Life & Association of Financial Advisers 2010, 2009 and 2007 Income Protection Insurance Award, Winner Plan for Life 2012 and 2011 Service Quality Award, Winner 2010 Plan for Life & Association of Financial Advisers 2010 and 2009 National Contact Centre of the Year Australian Teleservices Association (ATA) Awards 2012 Trauma Insurance Award, Winner Plan for Life & Association of Financial Advisers 2009, 2008 and 2007 28 1800 805 686 8 am - 8 pm (Sydney time) Monday to Friday https://adviser.comminsure.com.au CIL127 180813