Download Change Request for Class of Service

As each Sprint customer has individual traffic delivery requirements, Sprint will customize your IP COS
configuration based on the preferences selected on this order form. This form should only be used to
make changes to your existing COS configuration. Requests to add new COS should be sent to your
account team first. For more information on completing this form, please visit the IP Class of Service
Frequently Asked Questions (FAQ) and our Service Policy and guideline document.
You should have an Entrust enabled account to submit this template to Sprint. This
template should be sent via an Entrusted account [email protected] with
the SUBJECT line of
“Customer Name – Private Line # (or Network Address) – Global MPLS VPN COS
Request”
----------------------------Begin Template -----------------------------------------1. CONTACT INFORMATION:
Company Name:
Contact Name:
Contact's Phone
Contact Hours:
2. Do you want Sprint to contact you prior to making this change?
Yes
No
3. Serial IP Addresses:
WAN IP Address:
4. YOUR ROUTER:
Sprint Managed?
Yes
No
If you are a Sprint Managed customer, in addition to submitting this form, please
contact your Sprint Account team to submit a Change Request on your managed device
5. Class of Service (COS) Details
Sprint will use IP Precedence bits for classification and prioritization of encrypted (e.g. IPSec) VPN traffic.
The customer is responsible for setting the IP Precedence bits appropriately at the customer premise. Please
review below Sprint's IP Precedence value queue assignments. For all VPN customers, network control
traffic will be sent via the network control queue which is reserved for the customer's network control
traffic.
IP
IP
Precedence Precedence
Class of Service Queue Description
bits
Value
Network
111
7
This queue is reserved and not available for customer traffic
Control Queue
110
6
Sprint will establish a Strict Priority queue for this queue. All
Class A (voice
applications with IP Precedence value 5 will be assigned to the Strict
or video
101
5
Priority queue. Sprint recommends that the customers assign only Voice
traffic)
and Video traffic to the Priority Queue. If the customer is using both
Class B
(critical traffic)
Class C
(business
traffic)
Class D
(standard
traffic)
100
4
011
3
010
001
000
2
1
0
Voice and Video traffic, the customer should assign the Video traffic to
the Class B Queue. Please set the IP Precedence bits on your traffic
accordingly.
Sprint will service all traffic with an IP precedence value 4 in the Class
B Queue. The customer should assign critical data traffic to the Class B
Queue.
Sprint will service all traffic with an IP precedence value 3 in the Class
C Queue. The customer should assign business data traffic to the Class
C Queue.
Sprint will treat all applications with IP Precedence values 2, 1, 0 or
no IP Precedence values as default or non-prioritized traffic. Please
set the IP Precedence bits on your traffic accordingly.
Please complete the following steps to process your Change Request:
Step One: Define a Queuing Profile that you plan to change at each site. A single profile may be used at
more than one location. Define as many unique profiles as needed. Assign applications, hosts or subnets to
a queue. Please specify the TOS value if you plan to use IP precedence. If you plan to use the same profile
on all sites, mention ALL in the “Private Line” and “Site Name” columns. Please reference the initial
Design Document that was submitted for the existing profiles. Add more profiles if needed.
Profile #1
Queue
Application (ports),
Source/Destination Address, Subnet
or ToS Value
Class A
Class B
Class C
Class D
Profile #2
Queue
Application (ports),
Source/Destination Address, Subnet
or ToS Value
Class A
Class B
Class C
Class D
Step Two: Specify any bandwidth distribution changes; define as many unique bandwidth
distribution profiles as needed. Use 5% increments only. You will apply these different distribution
combinations in Step Three to each location.
Bandwidth Distribution
Comments
Class A
Class B
Class C
Class D
#1
0%
30%
40%
30%
( No Voice or Video Traffic)
#2
0%
35%
35%
30%
( No Voice or Video Traffic)
#3
0%
40%
35%
25%
( No Voice or Video Traffic)
#4
0%
50%
25%
25%
( No Voice or Video Traffic)
#5
0%
60%
15%
25%
( No Voice or Video Traffic)
#6
25%
30%
25%
25%
(Video Recommended)
#7
25%
25%
25%
25%
#8
30%
25%
20%
25%
#9
35%
25%
15%
25%
#10
40%
25%
10%
25%
#11
45%
20%
10%
25%
#12
50%
15%
10%
25%
#13
55%
10%
10%
25%
(VoIP Recommendation)
C1
25%
Customer Defined
C2
25%
Customer Defined
Note: Class D must be allocated at least 25% of the total bandwidth.
Classes A-D must total 100%.
Step Three: Assign a COS Profile to each location from the above two steps.
Private Line #
or
TRS Net Add
Site Name
Queuing Profile #
Bandwidth
Distribution # (1-13)
7. Additional Comments:
8. Contacts:
For any specific questions on this template, please send an email
to [email protected]. Requests will be processed within 72
business hours from receipt. For any specific questions on your
account, please contact your account team.
Thank you for Choosing Sprint.
----------------------------End Template ------------------------------------------