Download Baruch Winter Managerial Comm Syllabus(1)

COM 3068
MANAGERIAL COMMUNICATION WITHIN ORGANIZATIONS
Syllabus Winter Session 2022
INSTRUCTOR:
Karen Shearer Dunn
EMAIL ADDRESS: [email protected]
MOBILE PHONE:
HOME PHONE:
(704)441-9217
(704)256-3535
TEXT
Richmond, Virginia, James McCrosky and Larry Powell. Organizational Communication for Survival. 5th
ed. Boston: Pearson, 2013. ISBN-10: 0-205-06034-X ISBN-13: 978--0-0-205-06034-4
COURSE DESCRIPTION
This course introduces the study of managerial communication within complex organizations through a review
of recent theoretical contributions, empirical findings, and methodological advances in the field of
organizational communication.
COURSE OBJECTIVES
 Develop a communication approach to understanding organizations.
 Explore the managerial communication perspectives, principles, and pragmatics necessary to understand
and succeed in organizations.
 Explain how individual personality traits and human temperament effect managerial communication and
cohesion.
 Examine how supervisors and subordinates communicate with each other effectively. Explain how both
employee and employer perceptions of each other can impact an organization.
 Discuss how power and status influence the normal functioning of organizations and managerial
communication.
 Enhance your ability to assess and improve communication processes in various organizational situations.
EVALUATION
4 Quizzes @ 125 points each
Final Exam
Discussion Forum and Online Participation
500 points
250 points
250 points
__________
1000 points
Your grade will be determined by your total amount of points earned. The distribution is as follows:
Grades are assigned as follows
1000-940 A
939-900 A899-870 B+
869-840 B
839-800 B799-770 C+
769-740 C
739-700 C699-650 D+
649-600 D
599 down is failing
THE QUIZZES
The quizzes are objective in style with a variety of multiple choice and true/false questions. The questions will
focus more on definition and understanding of the material covered in the text and in lectures. Approximately
60% of the questions on the exams will come from material covered in the online lessons. The remaining 40%
of questions will be from material in the text not discussed in the lessons. Therefore, reading the text is very
important as well as watching (and taking notes on) the online lessons.
ACADEMIC DISHONESTY
I fully support Baruch College’s policy on Academic Honesty which states, in part: “Academic dishonesty is
unacceptable and will not be tolerated. Cheating, forgery, plagiarism and collusion in dishonest acts
undermine the college’s educational mission and the students’ personal and intellectual growth. Baruch
students are expected to bear individual responsibility for their work, to learn the rules and definitions that
underlie the practice of academic integrity, and to uphold its ideals. Ignorance of the rules is not an acceptable
excuse for disobeying them. Any student who attempts to compromise or devalue the academic process will
be sanctioned. ” Academic sanctions in this class will range from an F on the assignment to an F in this
course. A report of suspected academic dishonesty will be sent to the Office of the Dean of Students.
Additional information and definitions can be found at:
http://www.baruch.cuny.edu/academic/academic_honesty.html
STUDENTS WITH DISABILITIES
Students with disabilities may be eligible for a reasonable accommodation to enable them to participate fully in
courses at Baruch. If you feel you may be in need of an accommodation, please contact the Office of Services
for Students with Disabilities at (646) 312-4590. For this course, it will likely mean extended time on quizzes.
Please send me a picture of your accommodation card before the first quiz.
LATE ASSIGNMENTS
There are no "make-up" work opportunities to take quizzes or post to discussions late. The only exception
would be a documented illness or hospitalization which was incapacitating for the week in question.
Therefore, it is essential that you finish all discussion posting and take your quizzes by the due date each
week.
PARTICIPATION ONLINE
Online participation in this course means frequent posts in the discussion forums. What I am looking for is
evidence that you are an active participant in the learning experience, engaged in and contributing to the
discussion forums. I suggest you try to relate "real world" experiences as much as possible to our activities
and discussions. YES, you are expected to comment on your classmate's posts! You must comment on your
classmates' posts at least twice per discussion to receive full credit.
Blackboard allows me to track your activity on the course site. I can see what you have viewed, how many
times you have viewed it, when you viewed it and how long you spent viewing each online component. I will
award more points to students who are more active in viewing and participating with all online components
rather than just a few. I will award maximum points to students who participate early in the week rather than
later. I will also award points to students who comment more on the discussion forums.
EXPECTATIONS FOR ONLINE COURSES
Online courses require a lot of discipline. You are expected to log onto the course site regularly. Do not save
all of your work for the last day of that week. In this shortened semester, it is vitally important that you keep up
with all of your work each week.
 You are expected to watch all online lessons and take notes much in the same way you would a lecture.
 You are expected to take the quizzes within the time allowed and before they close each week.
 You are expected to fully participate in all online discussion forums and activities--answering all original
thread questions and commenting on your classmates' posts at least two times as well.
 Each week closes on Friday. You are expected to have all work for that week completed by midnight
Friday night. The next week officially begins on Saturday although you can work ahead.
SCHEDULE (subject to change)
Week
Topics
Reading Assignment
1
Jan 3-7
Orientation to the Course
Nature of Organizations and Communications
Management & Organizational Theory
Managing Your Boss
What Kind of Manager Do You Have?
Quiz #1
Chapter 1
Chapters 2
Chapter 9
Chapters 4 & 14
2
Jan 8-14
Workplace Assimilation
Mentoring Relationships
Nonverbal Communication in the Workplace
Perceptions of People
Quiz #2
3
Jan 15-21
4
Jan 22-24
January 24
Chapter 3 & 8
Formal and Informal Channels,
Status, and Managing the Office Grapevine
Personality, Temperament and
Communication Styles at Work
Organizational Cultures
Quiz #3
Chapter 10
Conflict Management at Work
Office Politics
Change Management
Quiz #4
Chapter 13
Final Exam (taken before midnight 1/24)
Chapters 6 & 7
Chapter 11
Chapter 12