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ITU/BDT Arab Regional Workshop on “VSAT & MSS Business Applications” Rapid Deployment of IP-Based VSAT Networks Robert Hanson Vice President – Regulatory Affairs Maritime Telecommunications Network Manama - Bahrain, 08-10 December 2003 Overview Maritime Telecommunications Network (MTN) supplies broadband solutions for voice, data, Internet and compressed video for maritime applications as well as rapid-deploy terminals for terrestrial applications. MTN maintains a global network based on TCP/IP technology that provides flexible, cost effective, highspeed satellite solutions and the highest standards of quality 2 Background • Founded in 1981 as Crescomm Transmission Services • Pioneered mobile VSATs in 1986 – first to offer a stabilized (transmit/receive) VSAT solution for vessels at sea • Over 200 stabilized and rapid-deploy VSAT systems in service today • Over 50 installations contracted for the next 12 months 3 Highlights • Over 16 Years Experience Dedicated to Satellite Telecommunications • Global IP Network – True Seamless Global C-Band Coverage – Regional Ku-Band Coverage for Europe, Middle East, & Americas • Complete Turnkey Solutions Including Telephony, Data, Internet, Terrestrial & VPN Network Integration, Value Added Enhanced Services, Billing Solutions and More • Extensive Monitoring and Reporting Capabilities • Experienced, Full-time Technical and Corporate Staff • Engineering and Consulting Services 4 Services • VSAT Networks – – – – Satellite Network Connectivity Teleport Network Infrastructure Terrestrial Networks Disaster Recovery • ShipNet • DirectNet • Communication Services – C-Band Global Coverage – Ku-Band Regional Coverage – – – – – • Interface Experience Voice & Fax Corporate Data Internet Virtual Private Networks (VPN) Technical Services – – – – • • VSAT Installation Maintenance Spare Parts 24/7 Network Operations Center – Network Engineering Research and Development Enhanced Services – – – – – – Voice Billing Systems & Options Phone Cards Shore to Ship Calling Broadcast Video Services Wireless Services OceanNews 5 Network Evolution • SCPC – Fixed Costs – Fixed Channel Bandwidth • Dynamic Bandwidth Allocation – Flexible Bandwidth Allocations – Finite Channel Allocations • ShipNet – IP-based, – Shore-to-Ship Burstability – Dedicated Ship-to-Shore Channel • DirectNet – IP-based – Bi-directional Burstability – TCP Acceleration 6 VSAT Networks • Satellite Network Connectivity – Seamless Global C-Band Space Coverage – Regional Ku-band Coverage • Europe, Middle East and Americas Regions • Teleport Network Infrastructure – Global Teleport Network Including 5 International Gateways • Terrestrial Networks – Resilient and Diversified – Interconnected to Provide a Single Global Network 7 Resilient Terrestrial Network 8 Network Disaster Recovery Teleports – Located in Areas Not Prone to Natural Disasters – Equipped With a Full Complement of Redundant Equipment and Backup Systems including UPS, Generators, Routers, Modems, Up/Down Converters, Power Amplifiers, DACS and Related Equipment Terrestrial – – – – Facilities Interconnected By a Redundant IP Backbone SDH Protected, Diverse Circuits VPN Backup Via Multiple ISPs Fiber Restoration Via Satellite Voice Termination – Redundant Switches and VoIP Gateways in Diverse Locations – Primary Switches Located in Miramar, FL – Secondary Switches Located in New York, New Jersey & Netherlands 9 ShipNet Advantages • • • • • • • • Point-to-Multipoint Burstable Shoreto-Ship Circuit Dedicated SCPC Ship-to-Shore Circuit Data Rates up to 2.275 Mbps Quality of Service (QoS) Support for Voice & Video C-Band Reliability in all Weather Conditions IP-Based Flexible Voice and Data Termination Real-Time Monitoring and Reporting Seamless Global Coverage 10 DirectNet Advantages • • • • • • TCP acceleration: enhances throughput by allowing full use of available bandwidth 3-Way Handshake acceleration and DNS caching increase user satisfaction and HTTP performance Network management software offers centralized software upgrades, configuration changes, real-time monitoring, historical reporting and automatic satellite power adjustments Turbo Forward Error Correction increases link reliability Ship-to-Shore Data Rates from 64 Kbps to 5.75 Mbps Shore-to-Ship data rates from 64 Kbps to 11.5 Mbps 11 Stabilized VSAT Systems • Both C- & Ku-Band applications – C-Band Systems from 2.4 meter and larger – Ku-Band systems from 1.0 meter and larger • MTN provides all equipment, project engineering, logistics, installation, training and spares as required • Redundancy and Disaster Recovery options in both Cand Ku-Band 12 Maritime VSAT Systems • 3-axis stabilization • Pointing accuracy greater than 0.2° • Withstands harsh maritime conditions – – – – Corrosion Shock & Vibration High wind load Vessel movements 13 Mobile VSAT Systems • Self-contained & mobile • Always ready for communication • Full-motion video while moving • Wireless connectivity to external voice, video and data sources 14 Rapid-Deploy VSAT Systems • Self-contained • Includes power & wireless links • Automatic deployment of antenna • Acquisition of satellite within 5 min. 15 Flyaway Systems • Highly portable – app. 150 kg • Set up in less than 60 minutes • Pre-programmed settings • Automatically finds the satellite 16 Network Operations Center MTN Is Committed to Providing Unparalleled Customer Support. Our 24 Hour NOC is Always Available to Address Service-Related Issues or Arrange Worldwide Technical Service • Technical Troubleshooting • Real-Time Monitoring of System Availability • – NOC Technicians provide first- and second-level RF, data and network troubleshooting – Full-time degreed engineers support third-level data and network support – As a value-added feature, MTN gives customers access to Web-Based monitoring tools that provides real-time system status and bandwidth usage reporting • Bandwidth Utilization • Circuit Availability MTN’s Average Uptime for all sites for Past 12 Months is over 96% • Includes circumstances beyond MTN and customer control including physical blockage, local interference and sun outages 17 Installation, Service & Maintenance • Pre-testing and configuration of all equipment • Complete installation of all components • Network engineering and integration – e.g. voice & data switches and LAN • Project management • • • • • – From planning to implementation Logistics, shipping and warehousing Scheduled preventive maintenance 24x7 Network monitoring Technology upgrades Spare parts and repairs 18 Global Spare Parts MTN stores in excess of $3 million in spare parts at various locations throughout the world to minimize the mean time to repair. Current parts depots… • Miramar, Florida • Juneau, Alaska • Amsterdam, Netherlands • Cairo, Egypt • Sydney, Australia • Stavanger, Norway and the list is growing 19 The MTN Advantage • Leader in voice & data services for maritime and rapid-deploy applications • Extensive experience & infrastructure • Always-on, global, highly-resilient networks • Engineering and R&D expertise The Global Satellite Solution Provider 20