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Development of an Efficient Data Mining System for the WIC Program in the State of Tennessee Abdulqadir Ismail Khoshnaw and Information Systems Programmer Dept. of Health, State of Tennessee Dr. Satinderpaul Singh Devgan Professor and Head of ECE Tennessee State University Abstract Data mining is the process of discovering meaningful new correlations, patterns and trends by searching through large amounts of data, using pattern recognition technologies as well as statistical and mathematical techniques. This paper addresses the issues related to the rapid increase in the clinical cost of the Women, Infants, and Children (WIC) program in the State of Tennessee over the past three years. WIC is a special nutrition program that distributes supplemental food vouchers to low income families and provides clinical services. Throughout the years of clinical operation, the program has collected millions of records about its participants. The objective is to build an efficient data mining system for this large database of WIC program in order to discover interesting patterns in the clinical data. A systems engineering approach was used to define requirements, and then design, develop and implement a data mining system. In this system, a Microsoft Access Application for data storage and a data-mining tool were built. The data mining system was successful in identifying excessive visits by the WIC participants and resulted in changes in the operating policies and procedures that can now control its costs. Introduction Large amounts of data are being collected by companies, organizations, and government agencies so that proper analysis of the data can benefit the way the business is conducted. Data mining is the process of discovering meaningful new patterns and trends through analysis of large amounts of data, using statistical and mathematical techniques as well as pattern recognition technologies. Data mining has gained a lot of attention in information technology for its use in such areas as detecting fraud in bank and credit card transactions, diagnoses in the medical field, and improving sales in the retail business. A number of software packages have been developed for data mining of different kinds of data. Data mining has advanced a lot with improvements in data warehouses and data marts. The State of Tennessee has a special nutritional program for women, infants and children (WIC). This program distributes supplemental food vouchers to low income families and provides clinical services. It was noticed that the overall cost of the clinical services of the WIC program increased significantly during the years 1999 and 2000 over that in year 1998. An efficient data mining system was used to investigate interesting patterns in the large database of the WIC program that could explain the cause of this cost increase. This paper describes the systematic development and application of a data mining system used to identify the cause of cost increase and provides a solution that will pay back the system development cost within a reasonable time period. The WIC Database Data was collected from WIC participants at the time of clinic visits. This data is collected using a central IBM AS/400 computer in each region of the Department of Health of the State of Tennessee. The WIC data consists of records of participants with their status in a voucher history file of the database and records of all clinical visits by participants in an encounter file. This data is captured and stored in the form of tables of voucher history of participants and their clinical records. This is the only WIC database and it is operational. It does not have a data warehouse or data mart for analysis purposes. System Engineering Approach Since the life of most State and Federal programs is dependent upon the politics of funding, a systems engineering management plan (SEMP) was developed to design, develop and implement a data mining system by the end of the first year and to retire or upgrade the system after five years [1]. During the conceptual design phase, it was recognized that a separate PC based database for data mining applications is necessary to avoid delays that could occur if operational database was used [2]. The important stages in the conceptual design phase included development of functional, operational and maintenance requirements, and selection of a data mining system. Four alternate systems, which included an in-house data mining system development, a DB Miner system, a Neural Connection System, and a Clusten Graphics system, were analyzed based on ease of use, skill level required to implement, use and upgrade, and the overall life cycle cost. The in-house system was selected as a better alternative [3]. In the preliminary design phase of the in-house system, a PC based Microsoft Access database subsystem was selected from among the Oracle database and Microsoft Access Application mainly on the basis of cost and ease of use. The PC based subsystem included designing and building the Access database for data storage and data mining operations. In this phase the data was downloaded and data preparations were carried-out. The PC was connected to the WIC database through the Internet. The Access database was linked to the tables in the WIC database via an OpenDatabase-Connectivity (ODBC) interface. Using SQL queries in the Access database, the download process is carried out in two steps. At first all clinical records are downloaded from the encounter file and then the records of the patients, with their status, are downloaded from voucher file of the database. The encounters are matched with the table that contains the patient’s status to get the status of each participant. The records are then stored in tables in the Microsoft Access Application. The clinical records of participants are used for the data mining task (4). This data is then prepared for clustering and data analysis. Data Mining Model The next important subsystem is the selection and design of a clustering based data mining tool. Clustering is a method or a way to group things together that have similar attributes and a cluster is a group of similar items or entities. One of the important items or entities that can be clustered is data. Data clustering is often one of the first steps in data mining analysis. It identifies groups of related records that can be used as a starting point for exploring further relationships. Clustering WIC data was the method used for discovering interesting patterns of the WIC participant's visits to the clinics. The objective of the data mining subsystem is to build a data-mining tool based on clustering WIC data [5]. Three different clustering methods (the Minimum Distance Method, the Maximum Distance Method and the K-means Method) were tested on the WIC data and K-means Method performed better than the other two and was selected as a data mining tool. This tool was developed by using Visual Basic programming language [3, 4, 5]. Data Preparation and Clustering The selected in-house data mining system consists of a PC based Microsoft Access Application for data download, storage, and data preparation, and a data-mining tool programmed in Visual Basic. The data in the Access database is searched using SQL queries and is fed into the data-mining tool for clustering and analysis. The data mining process often requires going back to the data in the database to validate results and to further investigate the discovered information. After downloading the data from the WIC to the PC based Microsoft Access database, it is prepared for clustering and data analysis. Data preparation is an important step in the data mining process. It involves linking and matching tables to get different values from different tables into one record. It could also involve initial calculations to get some attributes which can not be extracted directly from the data. Initial data preparation included calculating the number of clinic visits per year for each participant status. WIC participants were clustered according to the number of visits and the status of the participant. WIC participants have three different status; women, infants, and children. The women are further subdivided into pregnant, postpartum and breastfeeding. The data was prepared for data clustering and organized into records for each participant with the number of visits and status. The K-means clustering program evaluates each record and assigns it to a cluster according to the status data element and the number of visits. This process is followed for the entire record. At the end of the process, the data set is distributed according to the clusters. The clusters are then further studied for identifying the characteristics of the clusters using analytical methods. The clusters were helpful in determining the pattern of the clinical visits by WIC participants. The cluster pattern indicated that many participants had more visits than the four allowed by the WIC program. Further analysis indicated that the percentage of excess visits was higher among infants and children. Figures 1 and 2 show the distribution of five and more visits, by various participant statuses, during the years 1999 and 2000 respectively. 7000 6000 5000 4000 3000 2000 1000 0 5 Infants Children 6 7 Pregnant W 8 9 10 Delivered W 11 12 Breastfeeding W Figure 1. Extra visit pattern of WIC participants by category in 1999 Pattern Analysis The pattern of the extra visits was further analyzed to determine the reasons for higher number of visits, and their effect on the cost. A detailed examination of the records of the participants who had higher number of visits was carried out by the WIC staff. This included analysis of the extra visits in the WIC clinical records for the years 1999 and 2000. 16000 14000 Number of Participants 12000 10000 8000 6000 4000 2000 0 5 6 7 8 9 10 11 12 Number of Visits Infants Children Pregnant W Delivered W Breastfeeding W Figure 2. Extra visit pattern of WIC participants by category in 2000 The analysis of all clinical records for the years 1999 and 2000 confirmed that infants and children had larger percentage of extra visits. Understanding this pattern, its cause and its effect on the clinical cost is important. The analysis showed that the extra visits contributed to 97% of the increase in expenditure in 1999 and 98% in 2000. Acquisition Phase Operational Phase $409000 $245460 $33260 $2740 1 2 3 4 5 $2554 $99 $99 $99 $99 $99 0 $11000 $109 39 K 39 K 39 K 39 K Figure 3. Cash flow diagram for life cycle Year Proposed Plan and Breakeven Analysis It was recommended to eliminate the extra visits gradually. In the first operational year of the system life, the clinics were to eliminate the 12 th and 11th visits. This would save $2,740 for that year. In the second operational year, the clinics were to eliminate the 10 th and 9th visits, which will save $33,260 for that year. Next in the third operational year, the clinics must cut the 8 th and 7th visits which will save about $245,460. Finally in the last year of the operational life of the system, the clinics must cut the 6 th visits from the participants. The expenditures and cost savings are shown in Figure 3. The Equivalent Present Worth analysis indicated that the savings from the proposed plan and the cost of data mining system development will break-even by the end of 3rd year if a 10% interest rate is considered. Conclusions WIC data mining system was developed and implemented with the objective to find interesting patterns in the clinical records of the WIC participant's database. The systems approach to data mining and analysis identified that the WIC participants visited WIC clinics more than the number of visits projected by the program and this pattern was more prevalent among infants and children than among women. It further indicated that the extra visits by the infants and children were for the use of other services, which were not required by the WIC program. They return to the clinics for these other services, which contributed to extra cost to the WIC program. The recommended reduction in extra visits would save enough money to pay off the system in three years. Data mining system application was helpful in solving this real problem. Reference 1. Blanchard B.S., and W.J. Fabrycky, (1998). System Engineering and Analysis, 4th Edition, Prentice Hall, Upper Saddle River, NJ. 2. Youness S., (2000). Professional Data Warehousing with SQL Server 7.0 and OLAP Services, Wrox Press Ltd., Chicago, Illinois. 3. Chapman, Pete, and Julian Clinton, Randy Kerber, Thomas Khabza, Thomas Reinartz, Colin Shearer, Rudiger Wirth, (2000). "Step by step data mining guide", The CRISP-DM Consortium, August 2000. 4. Baldwin, Dirk and David Paradice, (2000). Applications Development in Microsoft Access 2000, Course Technology, Cambridge, MA. 5. Romesburg, H. Charles, (1984). Cluster Analysis for Researchers, Lifetime Learning Publications, Belmont, California. Authors Mr. Abdulqadir I. Khoshnaw is presently working as Information Systems Support in the Health Department of the State of Tennessee. He received his B.S. in Civil Engineering from the University of Saladin in Arbil, Iraq and his Master of Science in Computer and Information Systems Engineering (CISE) in December 2001 from Tennessee State University, Nashville, TN. Satinderpaul Singh Devgan is Professor and Head of Electrical and Computer Engineering at Tennessee State University since 1979. He received his M.S. and Ph.D. degrees in Power Systems from Illinois Institute of Technology in Chicago, IL before joining Tennessee State University in 1970. His areas of teaching interest include systems engineering, computer communication and networks, electromagnetic theory, power system analysis, hybrid wind energy source applications. Over the past twenty years he has received research funding worth over 9.19 million dollars. His current research funding is in the areas of Systems engineering approach to HPC software user usability enhancement, intranet development and graphical interface using Java. He has developed and implemented new graduate programs in Master of Engineering with option in Electrical Engineering and M.S. and Ph.D. in Computer and Information Systems Engineering (CISE), and has published in IEEE and ASEE Conference Proceedings. He is a recipient of Outstanding Researcher of the Year award in 1994 from Tennessee State University and the G.E. Faculty Excellence Award in 1980. He has served as an IEEE ABET Evaluator and is currently secretary of Southeastern Center for Electrical Engineering Education. He is a senior member of IEEE, member of ASEE, Eta Kappa Nu and Phi Kappa Phi Honor Societies and is a Registered Professional Engineer in the States of Illinois and Tennessee. He is past-chairman of Southeastern Association of Electrical Engineering Department Heads (SAEEDH) and is serving as Secretary of the BOD of Southeastern Center for Electrical Engineering Education (SCEEE)