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“A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01) Linda Burhansstipanov, MSPH, DrPH (Cherokee Nation of Oklahoma) Native American Cancer Initiatives, Inc. (NACI) 3022 South Nova Road Pine, CO 80470-7830 Phone: 303-838-9359; 1-800-537-8295 http://www.NatAmCancerInitiatives.org http://www.NatAmCancer.org 1 Native American Cancer Research Corporation (NACR) PN History 1994 staff = 1st funded Patient Navigation study Robert Woods Johnson Foundation 1997-2015 Eight sequential PN studies 3 from Susan G. Komen for the Cure® 5 from National Institutes of Health “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 2 SBIR based on NACR’s existing online evaluation program http://www.natamcancer.org/nacreval/nacrev al.html Created 2005 via Mayo Clinic’s “Spirit of E.A.G.L.E.S Community Network Programs1)” (PI: Kaur; NCI U01 CA 114609) Expanded PN data fields during “Native Navigators and the Cancer Continuum (PI: Burhansstipanov; R24 MD 002811) “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 3 Small Business Innovative Research (SBIR) Grant National Institutes of Health National Institute of Minority Health and Health Disparities Phase I: 09/27/2016 – 08/31/2017 Limited to “Survivorship” phase of the cancer continuum Phase II will include full cancer continuum outreach, prevention, detection, “A Tool to Improve Evaluation of Patientscreening Navigation Services/in early Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); diagnosis, palliative and end-of-life care4 Native Americantreatment, Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ Username: train Password: choochoo “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 5 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 6 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 7 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 8 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 9 Challenges with web-based (online) evaluation program Steep learning curve Initially requires 1-2 hours per month per patient until PN learns how to use the program Tailored reports required assistance from NACI staff NOTE: NACR is non-profit 501(c)(3) NACI is small business partner to NACR “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 10 Rationale for moving from web-based program to tablet app Tablet advantages Easier to use while in the field Does not require Internet access (offline) More maneuverable (pull-down menus) Easier and more options for tailoring report functions app almost always is the best choice for interactivity since it is more efficient. “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 11 Tablet app versus web-based (a) portable (b) data input easier and more accurate (c) real-time data entry and summaries specific to individual patients (d) program administrators to monitor PN interactions to document PN value (e) provides billing documentation (f) patient perspectives on navigation services. “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 12 Small Business Innovative Research (SBIR) Grant Phase I 13 SBIR Research Team Linda Burhansstipanov, MSPH, DrPH (CO) Linda U. Krebs, RN, PhD, AOCN, FAAN (CO) Sheikh Iqbal Ahamed, PhD, Ubitrix (WI) Mark Dignan, PhD (KY) Lisa Harjo, MEd (CO) Corrie Santos, PhD (CO) “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 14 SBIR Research Question “Can an existing online patient navigation documentation and evaluation program be modified to create an easy to use tablet app that can track a PN’s activities with cancer survivors, function in multiple settings, and produce data that can be used for the Commission on Cancer and other appropriate navigation accreditation?” “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 15 Expert Advisory Panel Multi-disciplinary and multi-cultural experts Conducted successful navigation projects Kathleen Braun, PhD (‘Imi Hale Native Hawaiian Cancer Network) Daniel Petereit, M.D. (Walking Forward) Sora Tanjasiri, PhD (Asian PN) Patricia Valverde, PhD (PN Training Collaborative) Dawn Wiatrek, PhD (ACS PN Steering Committee) “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 16 Patient Navigator Advisory Committee Functioned as PNs for at least 4 years Experience using NACR’s online program Florence (Tinka) Duran (GPTCHB) Denise Lindstrom (NACR) Vickie Marsh (SEAIC) Katie Ragan (SEAIC and NACI) Kimberly Crawford (WF) “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 17 Tasks 6 interactions with EAP and PNAC Guidance from Mary Buller as needed 10 informant interviews 2 PN focus groups Usability Test with PN Usability Test with PN Administrators Usability Test with app IT experts “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 18 Prototype – PN Actions Phase I 19 3 Perspectives of the PN Evaluation Tablet app START PN Administrator PN Review existing patient or create “new” patient III. Patient Experience (AONN) IV. Clinic Outcomes (AONN) V. Return on Investment (AONN) Evaluation of PN (or group of PNs) [reports] C. Professionalism PN Actions direct data load 3. Phase of Cancer Care D. Patient Load 4. Patient Intake E. Interval / Pt care F. Referral VI. Interval 5. Communication 6. Tracking Interactions G. Education VII. Phase (Survivorship) VIII. Barriers / Solutions H. Communication I. Planning 7. Barriers / Solutions 8. Education 9. Paperwork IX. Referral / Appointments J. Implementation K. Evaluation X. Budget L. Other (tailored) XI. Research Quality / Performance Improvement IX. Other 10. Referrals / Appointments 11. Satisfaction with care 12. Timeliness 13. Other Everything on PN Actions “side” is Patient-focused Evaluation of PN Program [reports] “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 21 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 22 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 23 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 24 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 25 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 26 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 27 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 28 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 29 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 30 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 31 Prototype – Evaluating individual or group of Patient Navigators Phase I 32 Working Draft 04/04/2017 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 33 Prototype – Evaluating the entire PN Program Phase I 34 “A Tool to Improve Evaluation of Patient Navigation Services in Underserved Populations” (PI: Burhansstipanov, 1R43 MD011350-01); Native American Cancer Initiatives, Inc. (NACI); http://www.NatAmCancer.org/ 35 Thank you for inviting me and allowing me to share information about the evolution of the PN tablet app 36