Download Senior ICT Trainer – Band 7 Recruitment role summary

Senior ICT Trainer – Band 7
Recruitment role summary and candidate profile
About this role
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You will lead a small but essential training team within the Corporate ICT function
You will develop, design and deliver specialist training or facilitate workshops for
employees across own and stakeholder organisations, including senior management,
in association with the defined project activity as a major part of role
You will be responsible for the planning, development and management of short and
medium term Organisation Development & Learning (ODL) initiatives relating to ICT
You will be tasked with developing and maintaining training and development materials
and tools, specifying and creating training and development resources as required
You will be responsible for planning and organising a number of projects and initiatives
simultaneously
Define and establish the most effective approach and methodology that will be used to
support the delivery of all key initiatives
Lead on project management and service development for specified ODL areas,
developing and implementing policy. Propose changes based on feedback from across
the organisation and external stakeholders
Work with managers and stakeholders to identify gaps and barriers in training services,
and develops ODL plans to improve ability to meet objectives
Profession: HR – Organisational Development & Learning
Please note, this role profile is an extract taken from the full job description of ODL Business Partner
About the team
ICT Technology
& Release
Manager
Senior ICT
Trainer
This Post
ICT Trainer
(Example structure for illustrative purposes. Exact structure may vary by team)
About NHS Digital
NHS Digital is the national information and technology provider for
the health and care system. Our team of 2,700 information
analysis, technology and project management experts create,
deliver and manage the crucial digital systems, services, products
and standards upon which health and care professionals depend,
working in partnership with both national and local organisations.
Our vision is to harness the power of information and technology to
provide better health and care.
About You
Professional Competencies
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Manage own workload and make informed decisions in the absence of required information, working to challenging and often changing timescales
Design and carry out research to inform the development of new initiatives
Proactively contribute ideas and suggestions for improvement in all aspects of work and team e.g. critically evaluate the success of each initiative and own
role in achieving this success
Overcome significant barriers to understanding using high level of interpersonal and communication skills, particularly in the areas of persuasion, motivation
and negotiation. Ability to use empathetic and re-assurance skills where required
Effectively measure and improve ODL activity by utilising management information, customer feedback and tracking mechanisms
Establish the most effective approach and methodology that will be used to support the delivery of all key initiatives
Knowledge, Skills and Qualifications
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MCIPD, Masters degree OR equivalent level of
knowledge gained through experience
Understands the capacity, capability and skills profile
of teams, and what is required to meet organisational
needs
Experience of engaging with diverse groups of people,
and of tailoring engagement initiatives accordingly
Ability to manage and evaluate team and individual
performance
Experience of applying sound principles and
approaches to effective organisational and culture
change
Proven ability to apply OD theory into the design of
interventions
Values and Behaviours
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People Focused: You value and promote positive relationships with colleagues, customers
and the public and are responsive to their needs.
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Trustworthy: You act with integrity, impartiality and openness and in the best interests of the
public.
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Professional: You deliver on your commitments by applying the highest levels of expertise,
conduct and personal responsibility.
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Innovative: You actively embrace change and bring new ideas to deliver excellent services for
your customers and better outcomes for the public.
Profession: HR – Organisational Development & Learning
Please note, this role profile is an extract taken from the full job description of ODL Business Partner
About the Benefits
The Opportunities
The Terms and Conditions
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You will work with a forward-thinking ICT department who has innovation at the
heart of its strategy
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A competitive salary.
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Flexible working applications considered.
You will have the opportunity to work to lead a relatively new training team within
ICT Services and therefore influence its strategy and direction
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Family friendly benefits.
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You will have the opportunity to investigate, trial and implement new training
approaches, methods and solutions
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Annual leave starting at 27 days per annum plus statutory bank
holidays rising to 33 days with service.
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You can contribute to our organisation-wide HR – Organisational Development &
Learning Professional Group which encourages its members to take the time to
focus upon Continuous Professional Development
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An excellent contributory pension scheme.
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You will benefit from a real commitment to your personal and professional
development. A twice-yearly Performance Development Review process focuses
upon your professional competencies and identifies opportunities for improvement
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Our staff use the Civil Service Learning portal which allows access to the best
training courses across government
Profession: HR – Organisational Development & Learning
Please note, this role profile is an extract taken from the full job description of ODL Business Partner