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Group Insurance Webster University Thailand offers additional health and accident insurance to employees according to an arranged plan and insurance coverage scheme on an annual basis. The extent of cover and type of benefits provided under the scheme is determined by job position. Further Insurance Scheme Details and Plan Coverage are available from the HR Department. Level of Employee Plan Schemes 1. Director and above Plan 1 2. Manager and Head of Academic Department Plan 2 3. Assistant Manager, Faculty Member and Academic Coordinator Plan 3 4. Member of Staff Plan 4 / Note: Legal spouses of fulltime employees / Faculty members (contract A) can apply for the same plan and scheme benefits at no cost. However, Life and Accident insurance are excluded. Children of employees can also join the same plan but the employee is responsible for paying the insurance premium. Faculty members (contract B) are eligible to apply for the scheme benefits. However, such an employee’s spouse and children are excluded from applying. Main contact: in the first instance, please contact your account executive: Account Executive: Prathan Chuchokaew E-Mail: [email protected] Telephone: 02-305-4641 Mobile No: 092-937-0019 In case of special needs, complaints, or other issues, please contact: Manager: Yukontorn Viriyaburana E-Mail: [email protected] Telephone: 02-305-4661 Existing Insurer Krungthai AXA Life Insurance Public Co., Ltd. Insurance Benefits: Type of Benefits Employees Spouse Children 1. Life Benefit Covered Nil Nil 2. Accident Death & Dismemberment Benefit Covered Nil Nil 3. Group Total Permanent Disability Insurance Covered Nil Nil 4. Health Insurance Covered Covered Nil 4.1 In-Patient (IPD) Covered Covered Nil 4.2 Major Medical Covered Covered Nil 4.3 Out-Patient (OPD) Covered Covered Nil 4.4 Dental Insurance (For Plan 1 & 2) (For Plan 1 & 2) Nil Eligible Members • All regular full-time employees of the Policyholder, from the first date of their employment Employees of a minimum age of 15 years and a maximum age of 65 years. Scope of Insurance • Coverage is 24 Hours per day, everyday of the year. • Coverage is worldwide. Group Health Insurance General Coverage: The employee is insured in respect of any illness, surgery, or injury arising from an accident. IPD Coverage: The employees is covered if hospitalized and registered as an In-Patient, in accordance with a physician’s recommendation, for at least 6 hours consecutively. Group Health Insurance Program: IPD Coverage 1. Daily Room and Board • Standard Room and Board • Intensive Care Unit 2. General Hospital Expense • Other medical service charges which do not constitute room and board and nursing • Operating room, diagnosis, medication, blood transfusion and physical therapy charges, excluding room and board charges • Physician’s charges for anesthesia and its administration • Ambulance service charge as medically necessary for transportation to or from hospital • Follow-up treatment as an outpatient, commencing from the date of hospital discharge 3. Surgical Fee: Coverage for actual surgical charges for each surgery, or according to the surgical schedule, but not exceeding the maximum benefit as defined in the IPD health insurance plan. 4. In-Hospital Doctor’s Visit Fee: Coverage for in-hospital doctor’s visit equal to the actual expenses, up to the limitation on the sum and number of days as outlined in the relevant plan per each separate sickness or injury. 5. Emergency Accident Treatment as an Outpatient: Coverage for emergency accident treatment and medical treatment carried out within 24 hours of the accident, plus up to 31 days OPD follow-up, but not exceeding the maximum benefit as specified in the benefit schedule. 6. Specialist’s Consultation Fee: Coverage includes specialist consultancy fees when the doctor incharge has the opinion that the case needs to be referred to a specialist consultant for said treatment. The amount covered is actual cost, but not more than the maximum fee for specialist consultancy as specified in the schedule of benefits, per the Supplemental Contract for each hospital admission. Major Medical Coverage The company shall pay medical service fees at the actual amount Co-Insurance 80 % -of occurred for the amount that is over the amount that the insurance covers as specified in the table of coverage of this endorsement. However, It is subject to the requirement on excess (If any) or co-insurance (If any) . Therefore, the company shall pay the benefit to the insured as indicated. Example Major Medical Benefit Detials of IPD Benefit Actual Expense Basic Plan Room & Board 2,000.00 15,000.00 ค่าห้องและค่าอาหาร General Expense 25,000.00 40,000.00 ค่าใช้จ่ายท ั ่ วไป Surgery Fee 25,000.00 45,000.00 ค่าธรรมเนียมผ่าตัด Doctor visit / Per day 1,500.00 10,000.00 ค่าแพทย์เยี่ยมต่อวัน Total Expense 110,000.00 ค่าใช้จ่ายท ั ้ งหมด Date of admission : 01.01.2015 - 06.01.2015 Total : 5 days Exceed amount Co-Insurance 80 % 10,000.00 5,000.00 25,000.00 15,000.00 12,000.00 25,000.00 20,000.00 16,000.00 7,500.00 2,500.00 2,000.00 67,500.00 42,500.00 34,000.00 The above table shows the details of benefits that exceed the IPD coverage. Hence, the major benefits will be covered the exceed amount 80 % as the above table. Group Health Insurance Program: OPD Coverage The coverage includes medical fees when the insured employee is treated as an out-patient, in the case that the insured has become ill or injured and needs to be treated by a doctor at a hospital, medical treatment institute, or clinic. The coverage includes actual expenses incurred for such treatment up to but not exceeding the maximum benefit per event and maximum number of times per year per policy as specified in the table of coverage. Exclusion: 1 Medicine which has been bought without prescription. 2. Eye examinations, new glasses, contact lenses, hearing equipment, gingivitis treatment, dental treatment. 3. Malfunction / dysfunction – including constipation, indigestion, flatulence, and loss of appetite. Dental Coverage (Exclusive for Plan 1 & 2) The coverage includes dental benefits in the event that the insured employee becomes ill or injured and needs to be treated by a dentist at a hospital, medical treatment Institute, or clinic. The coverage includes remuneration of the actual expenses incurred for such treatment. However, such payment shall not exceed the benefit amount specified in the table of coverage. For an insured employee who has participated in this scheme for a period less than one full policy year, the maximum benefit will be calculated according to the proportion of the period that he/she joined the scheme. Dental Benefit 1. Oral examination or dental scaling and polishing. (Maximum 2 times / Year). 2. Dental diagnosis – X-ray and laboratory test. 3. Filling, tooth extraction, tooth impaction surgery, and endodontic dentistry. In cases where the insured is under 12 years old, topical fluoride is included. Exclusion 1. Teeth Whitening 2. Treatment of a diastema 3. Tooth discoloration treatment 4. Orthodontic treatment – all kinds 5. Oral examination or treatment which is not related to diagnosis or otherwise specified in the scheme of benefits 6. Teeth examination or treatment as a purpose of cosmetic dentistry 7. Use or change of denture teeth Using the insurance card Guide on treatment at the AXA Hospital Network and using the insurance card Treatment in other hospitals that are not in the AXA network Group Health Insurance Program: Exclusion 1. Congenital disease or development of a genetic disorder. 2. Cosmetic surgery or treatment, or surgery to solve skin problems such as, pimples, blemishes, spots, dandruff, falling hair, weight control, or other similar surgery, except reconstructive surgery for wounds caused from accidents which would normally be covered by the scheme. 3. Pregnancy, miscarriage, abortion, labor, pregnancy complication, infertility (including the procedure of diagnosis and treatment), sterilization and birth control. 4. Treatment or the use of drugs or any substances used for the purpose of anti-aging, hormone replacement therapy for menopause, sexual dysfunction, sexual deviation, sex change, or reassignment surgery, except for reconstructive surgery for a wound caused by an accident which is covered under the scheme. 5. General health examination, a request from the insured to be admitted to hospital (medical treatment institute), or a request to carry out surgery, recuperation, rest for recovery after treatment or just rest. Any diagnosis that is not relevant to the admission to the hospital (medical treatment institute) or clinic. 6. Special nursing service, treatment and diagnosis to find cause that is not medically necessary or against medical standards. 7. Vision correction, vision improvement, and Lasik treatment, including all related devices and equipment, except in necessary cases where the injury is caused by an accident. 8. Treatment for drug addiction; cigarette or alcohol related conditions; substance abuse, psychotropic drug use; or any disease or condition resulting from the use of drugs. 9.Treatment for diseases or symptoms related to the mind, mental disorders, behavioral disorders, or personality disorders, including Attention Deficit Hyperactivity Disorder (ADHD), autism, stress, eating disorders, or anxiety. 10.Treatment that is in the process of clinical trials; treatment for obstructive sleep apnea; treatment for sleep disorders or snoring. 11. Suicide; attempted suicide; self-harm; and attempted self-harm, including attempted self-harm when carried out by other persons at the request of the insured employee, whether he/she is insane or not. This also includes accidents happening to the insured employee from his/her eating, drinking, injecting drugs or poisonous substances into the body, or overdoses of any kind. 12. Injury that occurs as a result of the insured employee’s acts while he/she is drunk on alcohol, or otherwise unable to control him/herself due to the use of addictive substance or drugs. The phrase “drunk on alcohol” is defined as the amount of alcohol in the blood being measured by a blood alcohol test at a level of 150 mg/dL or higher. 13. Injury that occurs while the beneficiary commits a serious crime, or is arrested, or whilst fleeing. Injury that occurs while the beneficiary is performing his/her duties as military, police, or volunteer work or operating in a war or in the suppression of unrest. 14. Injury that occurs as a result of war, invasion, terrorism or any actions that lead to war or antagonism (even though there is no announcement of war), civil war, mutiny, rebellion, insurgence, strikes, disturbances, revolution, coups, martial law, or any events that lead to the imposition of martial law. 15. Injury, illness or any condition arising from the release of radioactivity, nuclear energy or other nuclear fall out resulting from nuclear combustion or other nuclear procedures. 16. Injury, illness or any condition resulting from exposure to radioactivity, nuclear components, or other dangerous nuclear materials. For more information, please contact the HR department for details of the individual Insurance Plan