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Transcript
The Dental Hygiene Process of Care:
Is Your Practice on Track?
Synopsis:
The Dental Hygiene Process of Care (DHPC) is
the structural framework to which all dental
hygiene practice should base client specific
treatment planning upon. As a registrant our
documentation is to reflect assessment,
dental hygiene diagnosis, dental hygiene care
plan, recording of interventions as well as the
required process for evaluation.
Entry-To-Practice Competencies and Standards for Canadian Dental
Hygienists:
Presented by:
Jo-Anne Jones, RDH,
President, RDH Connection Inc.
Corporate Partner, rdhu
[email protected]
Co-sponsored by:
Transforming the Dental Hygiene
Experience!
www.rdhu.ca
Learning Outcomes:
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Recognize the components of the Dental
Hygiene Process of Care (DHPC)
Understand the relevancy of data
collection and correlation of findings to
aid in the remainder of the DHPC
Understand the dynamic nature of the
assessment phase and how it impacts
the care plan and implementation
Recognize the components of a written
dental hygiene care plan
Possess an understanding of evaluation,
management and referral as it pertains
to individualized client needs and
treatment outcomes
Assessment of competency related to
suggested performance indicators
References & Resources:
http://www.cdha.ca/pdfs/Profession/Resour
ces/DefinitionScope_public.pdf
Entry-To-Practice Competencies and
Standards for Canadian Dental Hygienists
January 2010
http://www.cdha.ca/pdfs/Competencies_an
d_Standards.pdf
What are National Dental Hygiene Competencies?
“Competencies are used to describe the essential knowledge, skills and
attitudes important for the practice of a profession; in this particular
document these competencies describe the foundation necessary for entry
into the dental hygiene profession in Canada.”
“They support the dental hygiene process of care by more clearly
articulating the abilities inherent in the assessment, diagnosis, planning,
implementation and evaluation of dental hygiene services.”
How does the DHPC relate to National Competencies?
“The dental hygiene process is the foundation of professional dental
hygiene practice and provides a framework for delivering high-quality dental
hygiene care to all types of clients in any environment. The dental hygiene
process requires decision making and assumes that dental hygienists are
responsible for identifying and resolving client problems within the scope of
dental hygiene practice” 1
The dental hygiene process involves dental hygiene diagnosis, assessment,
planning, implementation and evaluation. The process can be applied in all
settings.
However, reference to the Dental Hygiene Process of Care refers specifically
to direct client care and incorporates the critical thinking process in
determining interventions to achieve the desired outcomes.
Best Practices:
Utilization of the Dental Hygiene Process of Care as the structural
framework which all dental hygiene therapy should be conducted ensuring
individualized needs of the client can be met.
The process of care is a dynamic process that is continually evolving. All
dental hygienists are expected to use their knowledge, skill and judgment
regardless of their practice setting or employment arrangement.
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Notes:
Notes:
Entry to practice competencies and standards for Canadian dental hygienists;
 Assess, diagnose, plan, implement and evaluate services for clients
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References & Resources:
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All
sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_a
________________________________
nd_Standards.pdf
________________________________
Lexi-Comp
Chairside Reference Library:
www.lexi.com/dentistry (Use promo code
________________________________
RDHC01)
The Knowledge Network
http://www.cdho.org/Knowledge+Network
References & Resources:
.asp
All sites accessed September 2014
www.cdha.ca/e-cps
http://www.cdho.org/reference/english/be
stpractice.pdf
Milestones, June 2010
Keir J. Portfolio and Practice Reviews:
What to Expect 2010. Milestones June
2010.
The Dental Hygiene Process of Care for Today’s Dental Hygiene Practice:
 Traditional performance vs. modern day process
 Template approach vs. client specific care and treatment planning
 Increased knowledge coupled with science & technology
 Increased awareness of impact of oral health on overall wellness
 Standard of care vs. substandard of care
 Demands & influences of societal change
o Interdisciplinary network
Recordkeeping Deficiencies:
The most common deficiencies found at an onsite review include, however
are not limited to;
 Failure to have complete periodontal assessments
 Failure to complete treatment plan
 Incomplete medical histories
 Lack of documentation for consent
 Failure to record time spent on dental hygiene interventions
 Inappropriate billing practices
 Failure to reassess outcomes of dental hygiene interventions
 No documentation stating radiographic prescription obtained
 Lack of client specific treatment planning
 Not following DHPC (use of abbreviations is permissible; resource
included in handout)
ASSESSMENT:
Definition: assessment involves the systematic collection and analysis of data
to identify client needs, and oral health problems involving medical and
dental histories, vital signs, extraoral and intraoral examinations,
radiographs, indices, and risk assessment
Competencies related to a Dental Hygiene Assessment include the ability to:
Therapeutic/Preventive Therapy
• Collect accurate and complete data on the general, oral, and psychosocial
health status of clients.
• Use professional judgment and methods consistent with medico-legalethical principles to complete client profiles.
• Identify clients for whom the initiation or continuation of treatment is
contra-indicated based on the interpretation of health history and clinical
data.
• Identify clients at risk for medical emergencies and use strategies to
minimize such risks.
• Use appropriate oral health indices for the identification and monitoring of
high risk individuals and groups.
• Recognize the influence of the determinants of health on oral health status.
• Discuss findings with other health professionals when the appropriateness
of dental hygiene services is in question.
Oral Health Education
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Notes:
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_and_
Standards.pdf
2014 CHEP (Canadian Hypertension Education
Program) Recommendations available at
Hypertension Canada
www.hypertension.ca/chep
http://www.cdho.org/Advisories/CDHO_Advis
ory_Hypertension.pdf
(p. 21, 22)
• Elicit information about the clients’ perceived barriers to and support for
learning when planning clients’ education.
• Elicit information about the clients’ oral health knowledge, beliefs,
attitudes and skills as part of the educational process.
• Assess the clients’ motivation for learning new and for maintaining
established health related activities.
• Assess clients’ need to learn specific information or skills to achieve,
restore, and maintain oral health and promote overall wellbeing.
• Assess the individual client’s learning style as part of the planning
process.
Health Promotion
• Use information systems and reports for collection, retrieval and use of
data for decision making.
• Identify barriers to access to oral health care for vulnerable populations.
• Identify populations with high risk of diseases including oral diseases.
• Analyze health issues in need of advocacy.
• Recognize political, social, and economic issues in the interest of the
public.
The Collection of Subjective Data:
 General client information
 Personal profile data
 Dental History
 Medical History
The Medical History:
Client’s general health
Allergies & known sensitivities
Pertinent questions related to all body systems
 Head, eyes, ears, nose and throat
 Respiratory
 Cardiovascular
 Gastrointestinal
 Genitourinary
 Muscles, bones & joints
 Central nervous system
 Endocrine
 Hematologic
Areas of Concern as per Best Practice Guidelines:
 Any cardiac condition for which antibiotic prophylaxis is recommended
in the guidelines set by the American Heart Association.
 Any other condition for which antibiotic prophylaxis is recommended
or required.
 Any unstable medical or oral health condition, where the condition
may affect the appropriateness or safety of scaling teeth and root
planing including curetting surrounding tissue
 Active chemotherapy or radiation therapy
 Significant immunosuppression caused by disease, medications or
treatment modalities;
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Notes:
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Any blood disorders
Active tuberculosis
Drug or alcohol dependency of any type or extent that may affect the
appropriateness or safety of scaling teeth and root planing including
curetting surrounding tissue
High-risk of infective endocarditis
A medical or oral health condition with which the registrant is unfamiliar
or which could affect the appropriateness, efficacy or safety of the
procedure;
A drug or a combination of drugs with which the registrant is unfamiliar
or which could affect the appropriateness, efficacy or safety of the
procedure.
Reqiurement for Baseline Assessment:
Key Points:
1.
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_a
nd_Standards.pdf
Access to CPS:
(Compendium of Pharmaceuticals & Specialties)
 Drugs in dentistry under the Clin-Info tab
 Current Canadian information on more than 2000 products
 Health Canada advisories and warnings
 Handouts for patient drug information
 Updated bi-weekly
 Free access to CDHA members
Considerations for Taking Vital Signs in Dental Hygiene Practice:
Definition of Hypertension:
A condition where blood pressure persistently exceed specified limits
One of the leading health problems in Canada preceding stroke, heart attack,
kidney failure, dementia and sexual dysfunction
 More than 1 in 5 Canadians currently suffer from hypertension with a
lifetime risk of 90%
 Often asymptomatic; referred to ‘silent killer’
 A blood pressure should always be taken on clients whose medical history
indicates a need or history
 Dental hygienists need to ensure that they are not placing their clients at
risk before initiating dental hygiene treatment
 If client’s history is clear, the dental hygienist is encouraged to take a
baseline assessment; prudent and proactive to periodically monitor as
often asymptomatic
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Notes:
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The Collection of Objective Data:
 Extraoral Examination
 Intraoral Examination
 Dental Examination
 SI
 Periodontal Examination
 PSR, Full mouth probing
 Oral Hygiene Evaluation
 PI, GI
 Radiographic Examination
 Laboratory Tests
 Clinical Photography
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Breakout Session
Extraoral Examination:
The ABCDE’s of Malignant Melanoma
Asymmetry
Border
Colour
Diameter
Evolution
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_a
nd_Standards.pdf
Systematic Examination of Lymph Nodes
 Submental
 Submandibular
 Cervical chain
 Supraclavicular
 Occipital
 Posterior auricular
 Anterior auricular
Extraoral Palpation of Cervical Nodes
 Bilateral Palpation
 Palpate the superficial and deep cervical nodes
 Turn the head to reposition the SCM to palpate the internal jugular chain
 Clinical considerations; past/chronic infection, malignancy
Extraoral Palpation of Submandibular Nodes
 Cursory bilateral palpation; gentle rolling stroke
 Chin down, ear to shoulder; firm pressure; unilateral palpation
 Firm pressure pushing the tissue in the area from the client’s one side to
the opposite side rolling it over the angle of the mandible
 Note any enlargement, tenderness, hardness and asymmetry; nodes
should not be clinically palpable or visible
Extraoral Palpation of Supraclavicular Nodes
 Superior to the clavicle in the supraclavicular fossa directly above the
collarbone
 Technique; Positioned behind client
 Bilateral palpation
 Enlargement should always be investigated
Lymphadenopathy Considerations:
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Notes:
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Infection Related
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Soft, often painful or tender
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Moveable
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Client often aware of underlying infection
Neoplasia Related
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Firm, usually not symptomatic
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Firm and fixed
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Client often unaware
7 Step Intraoral Examination:
1. Lips
2. Labial mucosa
3. Buccal mucosa
4. Gingival Tissues
5. Tongue
6. Floor of mouth
7. Oropharyngeal and Palatal Tissues
Intraoral Examination of High Risk Anatomical Areas: The Tongue
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_
and_Standards.pdf
Wilkins, Esther M. Clinical Practice of the
Dental Hygienist, 9th Ed. Philadelphia,
Lippincott, Williams
& Wilkins, 2005, p. 232
Floor of Mouth:
 Particularly vulnerable area
 Inspect floor of mouth for any changes in;
o Colour
o Texture
o Swelling
o Surface abnormalities
 Use bimanual palpation; only way to detect an area of induration or
swelling
Palate, Tonsils and Oropharynx:
 Visual and tactile palpation of soft palate
 Examine the entire area of the oropharynx with particular attention to
tonsillar area
Documentation of Lesion or Finding:
 Contributory factors
 Health history
 Risk profile
 Location
 Description
 Action taken
 Accompaniment to referral letter
6
Notes:
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Dental Examination:
Follow a systematic approach whether doing computerized or manual charting
including;
 Missing/extracted teeth, present restorations and replacement for
missing teeth, carious lesions, occlusion, abrasion, attrition, erosion,
wear facets, tipping, diastemas, rotations, enamel hypoplasia,
fluorosis, intrinsic staining, etc.
Sensitivity Index: (SI)
Purpose
Procedure
Scoring
0: No sensitivity
1: Mild sensitivity-Client indicates some discomfort during air blast but not
following
2: Moderate sensitivity-Client indicates discomfort with facial grimacing and
expresses definitive discomfort during air blast
3: Acute Sensitivity-Client indicates sensitivity prior to air testing which is then
exacerbated by air blast lingering following exposure
4: Frank Sensitivity-Client expresses sensitivity to the extent that the air blast is
refused
Charting of Periodontal Pocket Depths & Clinical Attachment Levels:
 Document each pocket that was measured
 Recession
 Clinical attachment levels
 Furcation
 Mobility
 Sensitivity
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Probing Depth vs. Clinical Attachment Level:
Figure A represents probing depth where the pocket is measured from the
gingival margin to the attached periodontal tissue
Figure B is the clinical attachment level measured directly from the
cementoenamel (CEJ) junction to the attached tissue
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_
and_Standards.pdf
Wilkins, EM. Clinical Practice of the
Dental Hygienist. 9th Edition. Lippincott,
Williams and Wilkins.
Gingival Index (Sillness and Loe. 1963):
Modified by Goulding/Niagara. (1994)
J Periodontol 2013;84(4 Suppl.):S106-S112
doi:10.1902/jop.2013.1340011.
Periodontal Examination and Diabetes:
A diabetes management program should involve on-going comprehensive
periodontal assessments
Independent association between moderate to severe periodontitis and
increased risk for development or progression of diabetes
AAP and EFP Consensus Report…”periodontal interventions may provide
beneficial effects on diabetes outcomes in some patients, so regular
comprehensive periodontal evaluations should be part of an ongoing diabetes
management program”
Indices & Scoring Methods: (PSR scoring in handout)
Periodontal screening and recording (PSR)
 Rationale
 Method
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Notes:
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_
and_Standards.pdf
Wilkins, EM. Clinical Practice of the
Dental Hygienist. 9th Edition. Lippincott,
Williams and Wilkins.
Gingival Index (Sillness and Loe. 1963):
Modified by Goulding/Niagara. (1994)
Hendricson WD, Andrieu SC, Chadwick
DG, et al. Educational Strategies
Associated with Development of ProblemSolving, Critical Thinking, and SelfDirected Learning. Journal of Dental
Education, 2006; 70 (9): 925-936.
3. Brookfield S. Developing Critical
Thinkers: Challenging Adults to Explore
Alternative Ways of Thinking and Acting.
San Francisco: Jossey-Bass: 1987.

Management guidelines for Code 0, 1, 2, 3, 4 and Code*
Oral Hygiene Evaluation:
Most often completed following periodontal evaluation
Documentation of;
Soft deposits, hard deposits, stain (localized/generalized)
Plaque Index: (PI)
Purpose
Procedure
Scoring
0: No biofilm
1: Biofilm adhering to the free gingival margin and adjacent area of tooth.
May be recognized only after application of disclosing agent or by running
explorer/probe across the tooth surface
2: Moderate accumulation of soft deposit within the gingival pocket that can
be seen with the naked eye or on the tooth and gingival margin
3: Abundance of soft matter within the gingival pocket and/or on the tooth
and gingival margin
Gingival Index: (GI)
Purpose
Procedure
Scoring
0: Absence of inflammation
1: Early inflammation-slight change in colour; slight edema
2: Moderate inflammation-mod. glazing, redness, edema and bleeding on
probing
3: Severe inflammation-marked redness/blueness and edema. Tendency to
spontaneous bleeding and/or ulceration
4: Transitional Fibrosis-tissue is in transition: may be pale due to
hyperkeratinization. May feel pebbly, rubbery, little or no elasticity
5: Established Fibrosis-tissue is granular, avascular, thickened and immobile;
has progressed to attached gingiva
Radiographic Examination:
 Interpretation of radiographic findings is a valuable aid to dental hygiene
treatment planning
 Observation of any osseous loss and/or defect (horizontal/vertical),
crestal lamina dura, furcation involvement, periodontal ligament space,
calculus, overhanging restorations and dental caries
 Observation of any radiographic finding that may alter treatment
outcomes
Supplemental Tests:
Biopsy or cytology of suspicious oral lesions
Bacteriological cultures
DNA probes
Phase contrast microscopy
Host response tests
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Notes:
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Saliva testing
The Comparative Effects of Xylitol on Stimulated Salivary (SS) pH vs pH of
Resting Saliva (SS)
Jones J and 2014 Toronto Winter Clinic Workshop Attendees (n = 6)
Study Objective: To evaluate the effects of xylitol on the salivary pH of resting
saliva (RS)
Methods: Randomized clinical study; 3 dental professionals were randomly
selected from the 2014 Toronto Winter Clinic Workshop; and 3 dental
professionals with known acid reflux, low pH or other contributing factors.
The pH of resting saliva (RS) was evaluated for each participant utilizing a pH
test strip. The group were then instructed to chew 1 gram of xylitol gum for 5
minutes. The pH was then re-evaluated on the stimulated saliva (SS) with the
test strips.
Results:
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Conclusions:
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Clinical Photography
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_
and_Standards.pdf
Application of Critical Thinking:
The dental hygiene process of care is both a clinical process and a critical
thinking process.
The dental hygiene process of care refers to higher order thinking, processing,
and problem-solving.
“A critical thinker is described as an individual who:
Raises questions and problems, formulating them clearly and precisely;
gathers and assesses relevant information; comes to well-reasoned
conclusions and then teststhem against relevant standards”
“Critical thinking requires the use of self-correction and monitoring to judge
the rationality of thinking. It requires the application of assumptions,
knowledge, competence, and the ability to challenge one’s own thinking.”
Assessment: Performance Indicators
Referring client for assessment of conditions outside the dental hygiene scope
of practice or personal abilities;
• Investigating trends within the community that require oral health
promotion strategies;
• Collecting demographic information to gain a better understanding of
community groups;
• Facilitating communications with other professionals;
• Working with cross-cultural brokers or translators to identify community
needs;
• Supporting best practices for client assessments;
• Working with community stakeholders to complete a needs assessment prior
to program planning;
• Investigating the efficacy of new technology to support assessments.
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Notes:
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Assessment Practice Check Up:
 Does my office have a written policy for the collection and maintenance
of client information?
 Is an initial medical history and updates in the client record?
 Is the clinical assessment complete* and does it support my dental
hygiene diagnosis?
Collection, Use and Disclosure of Personal Information:
 A section for consent should be inserted in the initial collection of data at
the new client examination that affirms the practice is in compliance with
both PIPEDA and PHIPA
 Client is then to date and sign
 Each client no longer is required to sign the entire PIPEDA, PHIPA
disclosure form however it must be visible in the practice for all clients to
see affirming that the practice is compliant with PIPEDA, PHIPA.
DENTAL HYGIENE DIAGNOSIS:
Definition: a dental hygiene diagnosis involves the use of critical thinking skills
to reach conclusions about clients’ dental hygiene needs based on all available
assessment data.
Competencies related to a Dental Hygiene Diagnosis include the ability to:
Therapeutic/Preventive Therapy
• Formulate a dental hygiene diagnosis using problem solving and decisionmaking skills to synthesize information.
Dental vs. Dental Hygiene Diagnosis:
 Dental diagnosis refers to or identifies a specific illness or need such
as a restorative procedure
 Dental hygiene diagnosis identifies an actual or potential response to
the illness such as a need for fluoride therapy or dietary modification
 The dental hygiene diagnosis is a key component of the process and
involves assessment of the data collected, consultation with the
dentist and other healthcare providers, and informed decision
making.
 The dental hygiene diagnosis and treatment plan are incorporated
into the comprehensive treatment plan by the dentist that addresses
the complete oral health needs of the client.
Writing a Dental Hygiene Diagnostic Statement:
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_a
nd_Standards.pdf
Wilkins, EM. Clinical Practice of the Dental
Hygienist. 9th Edition. Lippincott, Williams
and Wilkins.
Darby ML, Walsh MM. Dental Hygiene
Theory and Practice. 2nd Edition.
Saunders.
Mueller-Joseph, L., Petersen, M. Dental
Hygiene Process: Diagnosis & Care
Planning. Delmar, Thompson Learning
1995, pp. 57 – 8.
Key Points:
1. Eliminate words that express emotionalism
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2. Avoid use of dental diagnosis.
3. Write the diagnosis in legally advisable terms.
Incorrect: Periodontal pocketing related to incomplete scaling of calculus
Correct: Periodontal pocketing related to subgingival calculus build-up
4. Writing the diagnosis in terms of what the dental hygienist will do.
5. Be sure that the two parts of the diagnosis do not mean the same thing.
Incorrect: Inability to brush teeth related to oral home care problems
Correct: Ineffective oral home care practices related to limited manual
dexterity
6. The condition or etiological factors should be expressed in terms that can
be changed.
Incorrect: Potential for increased periodontal pocket depth related to
gingivitis
Correct: Potential for increased periodontal pocket depth related to
increased plaque accumulation
Critical Thinking Exercise:
A middle-aged female client presents with a number of demineralized areas
along the gingival margin of the posterior teeth. The medical history reveals
the client is taking an anti-depressant known to result in xerostomia. Further
investigation reveals that she is alleviating the symptoms by sucking on mints
throughout the day and periodically at night when she wakes up with a dry
mouth.
Compose a diagnostic statement related to both of the above clinical and
medical observations:
1.
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2.
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_
and_Standards.pdf
J Periodontol 2013;84(4 Suppl.):S106-S112
doi:10.1902/jop.2013.1340011.
Dental Hygiene Diagnosis: Performance Indicators
A dental hygienist demonstrates competence by:
• Providing clients with a visual representation of the condition being discussed
• Interviewing clients about their understanding of their oral conditions and
what has caused them;
• Communicating expected outcomes of treatment options;
• Answering client questions to ensure full understanding of condition;
• Recommending involvement of other oral health care providers when dental
hygiene services are not the only services required;
• Ensuring a dental hygiene diagnosis is based on an appropriate assessment;
• Facilitating referrals to other oral health care providers.
Diagnostic Statement Exercise:
Write a dental hygiene diagnostic statement related to the following clinical
observations:
Case 1:
Client presents with moderate plaque accumulation on dorsum of tongue.
Client states that he is self-conscious of his breath at present time.
DHDx Statement: Potential for _______________________________
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Notes:
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related to _________________________________________________
Case 2
Client presents with increased bleeding on probing. Plaque accumulation is
minimal. Medical history update reveals client is taking a therapeutic dose of
ASA daily.
DHDx Statement: Potential for ________________________________
related to _________________________________________________
______________________________
______________________________
______________________________
Dental Hygiene Diagnosis: Practice Check-up
 Is there a dental hygiene diagnostic statement supporting a client specific
dental hygiene treatment plan?
______________________________
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies
_and_Standards.pdf
.
Practically speaking…
 Problem related to cause as evidenced by characteristics
or
 Potential for ____________ related to ________
 Make sure that the dental hygiene treatment plan is always ‘client specific’
 Your DHDx statement must support this
PLANNING
Definition: planning involves the establishment of realistic goals and selection
of dental hygiene interventions that can move a client closer to optimal oral
health (Darby & Walsh, 2010).
Competencies related to Planning Dental Hygiene interventions include the
ability to:
Therapeutic/Preventive Therapy
• Prioritize clients’ needs through a collaborative process with clients and, when
needed, substitute decision makers and/ or other professionals.
• Establish dental hygiene care plans based on clinical data, a client-centered
approach and the best available resources.
• Design and implement services tailored to the unique needs of individuals,
families, organizations and communities based on best practices.
• Revise dental hygiene care plans in partnership with the client and, when
needed, in collaboration with substitute decision makers and/ or other
professionals.
Oral Health Education
• Negotiate mutually acceptable individual or program learning plans with
clients.
• Develop educational plans based on principles of change and stages of
behaviour change.
• Create an environment in which effective learning can take place.
• Select educational interventions and develop educational materials to meet
clients’ learning needs.
Health Promotion
12
Notes:
______________________________
______________________________
______________________________
______________________________
______________________________
______________________________
• Select and implement appropriate health promotion strategies and
interventions for individuals and communities.
• Recognize the role of governments and community partners in promoting oral
health.
The dental hygiene treatment plan for each client must include;
 A complete clinical assessment
 A dental hygiene diagnosis
 Client centered goals/objectives
 Planned sequence of activities
 Client participation
______________________________
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______________________________
References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies
_and_Standards.pdf
.
Planning: Performance Indicators
A dental hygienist demonstrates competence by:
• Recommending dental hygiene interventions that align with the client’s values
and beliefs about their oral health;
• Using the best evidence available when formulating individualized care plans;
• Assisting clients in developing realistic and measurable goals related to oral
self-care;
• Reviewing the daily care plan with family members and other personal care
providers;
• Consulting with the client’s primary health care provider with regard to
antibiotic premedication for dental hygiene services;
• Ensuring the appropriate equipment and materials are available to support
implementation of the proposed plan;
• Presenting more than one option for treatment if appropriate;
• Ensuring the client understands the personal commitment required to achieve
the best outcomes of treatment;
• Providing client with information on the sequencing of care and cost of care;
• Achieving informed consent prior to initiating care;
• Planning health promotion events in the community;
• Developing resources to support tobacco use cessation programs;
• Planning oral health promotion strategies to address oral health trends of
groups or a community;
• Establishing project timelines and identifying necessary human and other
resources to support community initiatives.
Presenting the Dental Hygiene Care Plan:
Purpose of presentation
Communication strategies
 Body language
 Verbal skills
 Professional, CARING attitude
Empowering the client through education to make an informed decision, not
tailored to dental benefits
Short Term Goals of Non-Surgical Periodontal Therapy:
 The interruption of the progress of disease
 Change the oral environment by minimizing and altering the microbial
population
13
Notes:
_____________________________
_____________________________
_____________________________
_____________________________
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

Further reduce or eliminate controllable risk and etiologic factors
Behavioral modification resulting in lifestyle changes
Objectives/Goals Related to Dental Caries:
 Absence of any new demineralized areas
 Previous demineralized areas resolved where possible
 No new carious lesions or activity
 Increased awareness of dietary contributory factors and reduction of
cariogenic components in diet
Factors Determining Goal Attainment:
 Risk factors
 Client behavior and willingness to modify
 Client dental I.Q.
 Value of oral health
 Adherence to suggested treatment plan
 Commitment to daily oral care program
 Evidence based treatment planning facilitating best practices
Risk Assessment & Risk Management:
Defining and managing risk for oral disease including periodontal disease, dental
caries management & prevention and oral cancer
Development of a care plan that involves preventive education and counseling
_____________________________
_____________________________
_____________________________
_____________________________
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References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencie
s_and_Standards.pdf
(Darby & Walsh, 2010, p.2).
Customizable Assessment and Risk
Evaluator Tool
https://www.philipsoralhealthcare.com
/en_ca/care/
Planning: Practice Check-Up
Has an individual dental hygiene treatment plan been established and includes:
 Goals/objectives
 Sequence of activities
 Client participation
Care Plan Goal Statement: Increase the tooth surface resistance to
demineralization through twice daily usage of remineralization toothpaste.
Practically Speaking…
Dental hygiene diagnosis directs the client centered goal statements
Examples;
Palatal irritation related to wearing dentures all night as evidenced by self report
of tissue tenderness and halitosis.
Goal Statement;
1. Client will remove dentures at night, clean dentures, tongue and oral cavity.
IMPLEMENTATION:
Definition: implementation of dental hygiene interventions involves the process
of carrying out the dental hygiene care plan designed to meet the assessed
needs of the client
Competencies related to Implementation of Dental Hygiene services include the
ability to:
Therapeutic/Preventive Therapy
• Provide preventive, therapeutic and supportive clinical therapy that
contributes to the clients’ oral and general health.
Oral Health Education
14
Notes:
______________________________
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• Incorporate educational theories, theoretical frameworks and psycho-social
principles to inform the educational process.
• Include clients, family and care providers as appropriate in the education
process.
• Provide health advice and assist clients in learning oral health skills by
coaching them through the learning process.
Health Promotion
• Use a holistic and wellness approach to the promotion of oral health and
optimal general health.
• Apply appropriate theories to initiate change at an individual and community
level.
• Apply principles of health protection through prevention and control of
disease and injury.
• Advocate for healthy public policy with and for individuals and communities.
• Apply knowledge of common health risks to inform public policy and educate
practitioners and the public.
• Strengthen individuals’ abilities to improve health through strategies that
focus on community development and capacity building.
• Participate in the development and delivery of social marketing message.
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______________________________
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______________________________
______________________________
References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies
_and_Standards.pdf
http://www.cdc.gov/mmwr/preview/m
mwrhtml/rr5217a1.htm
Sackett, D.L. et al. (1996) Evidence based
medicine: what it is and what it isn't. BMJ
312 (7023), 13 January, 71-72).
Hicks, C. Review: Personal protective
equipment. Focus. July 2013.
The Process of Implementation:
Infection control procedures including;
 Personal protective equipment
 Treatment room preparation and disinfection
 Instrument sterilization
 Process and performance of treatment
Process and Performance of Treatment:
Personal Protective Equipment
 Mask should be changed between client or during treatment if it becomes
wet
 Protective eyewear with solid side shield or a face shield should be worn to
protect from micro-organisms
 Reusable protective eyewear must be cleaned with soap and water and
when visibly soiled, disinfected between clients
 Protective clothing should have sleeves long enough to protect forearms
and should be changed daily or when visibly soiled. Removing protective
clothing before leaving work area is imperative.
 Before placing gloves on make certain to wash and dry hands thoroughly so
bacteria less likely to multiply
 Important to wash hands immediately after removal
 Washing latex gloves with soap, CHX or alcohol can create micro-punctures
therefore not recommended; surgical gloves less likely to harbour
pathogens
 Double gloving may be used for specific procedures however affects
dexterity and tactile sensitivity.
CDC Infection Control Guidelines in Dental Healthcare Settings:
Protective clothing and equipment (e.g., gowns, lab coats, gloves, masks, and
protective eyewear or face shield) should be worn to prevent contamination of
15
Notes:
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street clothing and to protect the skin of DHCP from exposures to blood and
body substances (2,7,10,11,13,137).
OSHA bloodborne pathogens standard requires sleeves to be long enough to
protect the forearms when the gown is worn as PPE (i.e., when spatter and
spray of blood, saliva, or OPIM to the forearms is anticipated) (13,14).
DHCP should change protective clothing when it becomes visibly soiled and as
soon as feasible if penetrated by blood or other potentially infectious fluids
(2,13,14,137). All protective clothing should be removed before leaving the
work area (13).
Implementation and Evidence-Based Decision Making:
Employment of evidence-based decision making defined as;
“The conscientious, explicit, and judicious use of current best evidence in
making decisions about the care of individual clients.”
“The practice of evidence based decision making means integrating individual
clinical expertise with the best available external clinical evidence from
systematic research.”
_______________________________
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Implementation: Performance Indicators
A dental hygienist demonstrates competence by:
• Allowing time for the client to practice a new skill with your guidance;
• Using pain management strategies during dental hygiene treatments;
• Providing services that are supported by evidence and/or practice
guidelines;
• Monitoring client’s response to care during service delivery;
• Modifying approach in response to changing needs;
• Recognizing when client has withdrawn consent and postponing treatment
until consent is re-established;
• Working with other health professionals, family and personal care providers
to implement daily oral care;
• Working with community partners to increase public awareness of oral
health;
• Taking immediate steps to stop a procedure if there is possible risk to client;
• Working with other professionals and community partners to provide
programs targeting specific oral health needs.
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
Implementation: Practice Check-Up
 Are my equipment, instruments and supplies sufficient to support the
selection and implementation of appropriate dental hygiene services?
 Has the client received appropriate recommendations and instructions in
oral self-care?
 Is the date and particulars of each professional contact with the client
documented in the client record?
Practically speaking…
 Recordkeeping once again must support client specific dental hygiene
interventions
 Have you recorded interventions including all interactions with client,
recommendations and instructions for home care?
References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencies_
and_Standards.pdf
.
16
Notes:
Critical Thinking Exercise:
______________________________
Your client arrives and informs you that they have forgotten to take their
premedication. They have had a hip replacement 18 months ago.
Should you proceed or not?
Insufficient Evidence:
AAOS and ADA found there is insufficient evidence to recommend the routine
use of antibiotics for patients with orthopaedic implants to prevent infections
prior to having dental procedures because there is no direct evidence that
routine dental procedures cause prosthetic joint infections (PJI)
“…no conclusive evidence that demonstrates a need to routinely administer
antibiotics to patients with an orthopaedic implant who undergo dental
procedures
“Research showed that invasive dental procedures, with or without antibiotics,
did not increase the odds of developing a prosthetic joint infection”
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______________________________
______________________________
References & Resources:
All sites accessed September 2014
2012 CDHO Standards of Practice.
www.cdho.org/reference/english/standa
rdsofpractice.pdf
Hicks, C. Review: Personal protective
equipment. Focus. July 2013.
http://www.cdho.org/reference/english
/antibioticprophylaxis.pdf
http://www.aaos.org/Research/guidelin
es/PUDP/dentalexecsumm.pdf
http://newsroom.aaos.org/mediaresources/Press-releases/evidenceinsufficient-to-recommend-routineantibiotics-for-joint-replacementpatients-who-undergo-dentalprocedures.htm
Recommendations:
Recommendation 1:
Supports that practitioners consider changing their longstanding practice of
prescribing antibiotics for patients who undergo dental procedures. Limited
evidence shows that dental procedures are unrelated to PJI.
Recommendation 2:
There is no direct evidence that the use of oral topical antimicrobials before
dental procedures will prevent PJI.
Recommendation 3:
Only consensus recommendation in the guideline, and it supports the
maintenance of good oral hygiene
EVALUATION
Definition: Evaluation is the measurement of the extent to which the client has
achieved the goals specified in the plan of care (Darby & Walsh, 2010, p. 2).
Competencies related to the Evaluation of Dental Hygiene Care include the
ability to:
Therapeutic/Preventive Therapy
• Evaluate clients’ health and oral health status using determinants of health
and risk assessment to make appropriate referral(s) to other health care
professionals.
• Evaluate the effectiveness of the implemented clinical therapy.
• Provide recommendations in regard to clients’ ongoing care including referrals
when indicated.
Oral Health Education
• Evaluate the effectiveness of learning activities and revise the educational
process when required.
Health Promotion
• Use measurable criteria in the evaluation of outcomes and solicit feedback
from stakeholders regarding results.
• Communicate findings to stakeholders and the public.
Methods of Evaluation:
There are three ways to gather data for evaluation of the interventions;
 Direct observation of the client by the clinician
17
Notes:
Notes:
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____________________________
References
____________________________
& Resources:
All sites accessed September 2014
____________________________
http://www.cdha.ca/pdfs/Competencie
s_and_Standards.pdf
____________________________
____________________________
____________________________


Examination of the chart
Client interview
Evaluation: Performance Indicators
A dental hygienist demonstrates competence by:
• Re-evaluating periodontal probing depth and tissue characteristics four to six
weeks after initial therapy;
• Evaluating integrity of enamel sealants at subsequent appointments;
• Measuring client satisfaction with services provided and outcomes achieved;
• Identifying when treatment was not effective and providing a different
treatment or making the appropriate referral;
• Assessing the ability of the client to maintain oral health over time;
• Establishing the most appropriate interval for ongoing preventive care based
on client abilities and oral presentation;
• Assessing the impact of community oral health programs.
• Establishing clinical practices that reinforce the need for evaluation of dental
hygiene services;
• Using self-reflect on the dental hygienist’s role in the process and developing
goals for improvement;
Evaluation Practice Check-Up:
 Has a clinical re-assessment been performed and has the dental hygiene
treatment plan been reviewed and modified as required?
 Do I consult and/or refer to other health professionals as required?
 Evaluation of Quality Assurance:
 Do I have emergency protocol, emergency supplies, equipment and oxygen
in place?
 Do I have proof of current CPR certification?
 Other
Components of an Evaluative Statement:
Practically speaking…
Goal Unmet
Example:
Client interested in pursuing teeth whitening
Intervention:
Refer client to DDS for cosmetic whitening consultation
18
Notes:
_____________________________
Evaluative Statement:
Goal unmet. Client did not seek cosmetic consultation with DDS
or
Goal Met. Client has proceeded with customized tray whitening.
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Documentation:
 Maintenance of accurate records is a legal requirement
 Often hastily done or postponed
 Assisting in development of ongoing treatment plan as well as assisting other
oral health care team members
 Inappropriate treatment decisions may result from inadequate or omitted
information in previous records
 May be requested for reports, legal proceedings or disability claims
Importance of Documentation:
Dental hygiene recordkeeping is reflective of the dental hygiene diagnosis based
on client assessment, treatment planning, the implementation of same and the
evaluation or outcome of treatment.
Legal document
Records therefore must be;
 Accurate
 Legible
 Comprehensive and complete
 Factual
 Protected from cross contamination
Documentation Inclusions:
The dental hygiene record is not considered complete unless it contains the
following;
 Client contact information including business numbers and place of
employment, address, phone number(s), physician’s name and all other
pertinent data
 Personal, medical and dental history
 Medical history update completed; does NOT have to be signed by client
 Consent obtained and noted
 Extraoral and intraoral examination and any findings noted
 Dental chart
 Periodontal examination records
 Oral hygiene record
 Written treatment plan
 Dental radiographs plus radiographic prescription given by …
 Treatment provided, time spent, fees charged, dated and initialed by the
clinical provider and any conversation with the client regarding treatment
_____________________________
_____________________________
_____________________________
_____________________________
References & Resources:
All sites accessed September 2014
http://www.cdha.ca/pdfs/Competencie
s_and_Standards.pdf
Expectations of the Public Regarding Dental Hygiene Care:
The dental hygienist should:
 Update your medical and dental history
 Assess the condition of your teeth and gums and discuss your oral health
concerns
19
Notes:

______________________________


______________________________
______________________________
______________________________
References & Resources:
Customizable Assessment and Risk
Evaluator Tool
https://www.philipsoralhealthcare.com/
en_ca/care/ to make an assessment
today.
Additional CDHO Guidelines & Resources
Link to prescribed records – Registrants
Handbook - Chapter 6: Recordkeeping
http://www.cdho.org/Reference/English/
RegistrantsHandbook.pdf
Link to medical/dental history
http://www.cdho.org/PracticeGuidelines
/Medical_Dental_History.pdf
Link to privacy legislation
http://www.cdho.org/reference/english/
pipedachecklist.pdf
http://www.cdho.org/reference/english/
pipedaguide.pdf
Link to storage of off-site records
http://www.cdho.org/Reference/English/
OffSite.pdf
Link to antibiotic protocol
http://www.cdho.org/PracticeGuidelines
/AntibioticProphylaxis.pdf
http://www.cdho.org/Reference/English/
RegistrantsHandbook.pdf
http://www.cdho.org/Reference/English/
RegistrantsHandbook.pdf (for complete
document)
To access the Jurisprudence Education
Module which contains a section on
record keeping, please visit
www.cdho.org and follow the link on the
front page to the module.
www.rdhu.ca – Additional courses on
DHPC/Assessment





Provide a dental hygiene treatment plan that considers disease prevention
a priority in achieving optimal health
Assist you or your care giver in ways to maintain your oral health
Explain how dental hygiene care can help maintain a healthy mouth and
body
Obtain your permission to provide treatment
Provide dental hygiene therapies that are safe and effective and have
current evidenced based research to support their use. This may include
the scaling of teeth and the removal of stains.
Respect client confidentiality and privacy
Practice standard infection control including the wearing of gloves, mask
and eye protection and use of sterile instruments
Refer you to another health care practitioner if s/he observes a condition
s/he can not treat
Remember…
If it is not written down, it has never been performed!
A special thank you to the CDHA for permission to use photographs that
accompanied the online oral cancer course entitled “4 Life Saving Minutes: The
Extraoral and Intraoral Examination.
If there is anything further I can assist you with in regards to today’s workshop,
please do not hesitate to contact me.
Thank you to you for your time and participation today.
Sincerely,
Jo-Anne Jones, RDH
[email protected]
For further information on loupes,
lighting for your dental hygiene practice:
Contact Scott Gibson, Loupes Specialist,
Orascoptic
Mobile: 416-566-4425
www.orascoptic.com
.
20
Periodontal screening and recording (PSR)
Code 0 - Code Description


Coloured area of probe is completely visible in the deepest probing depth of the sextant
No calculus, no defective margins, no bleeding
Management Guidelines

Dental biofilm control, preventive care
Code 1 - Code Description



Coloured area of probe is completely visible in the deepest probing depth of the sextant
Smooth surfaces, no calculus, no defective margins
Bleeding after gentle probing
Management Guidelines

Dental biofilm control, preventive care
Code 2 - Code Description



Coloured area of probe is completely visible in the deepest probing depth of the sextant
Rough surface felt may be supragingival and/or subgingival calculus
Defective margins of restorations
Management Guidelines




Dental biofilm control instruction
Complete preventive care
Calculus removal
Correction of irregular margins of restorations
Code 3 - Code Description


Coloured area of probe is only partly visible in the deepest probing depth
Requirements for Codes 1 and 2 may be present
Management Guidelines


Comprehensive periodontal assessment is indicated
Client is counseled concerning appropriate treatment plan
Code 4 - Code Description


Coloured area of probe completely disappears
Probing depth greater than 5.5
Management Guidelines


Comprehensive periodontal assessment is indicated
Client is counseled concerning appropriate treatment plan
Code * - Code Description


Any notable feature such as furcation involvement
Mobility, mucogingival problem, marked recession area
Management Guidelines


Abnormality in Codes 0, 1 or 2: specific treatment is planned
In Codes 3 and 4: included in comprehensive assessment and treatment plan
Reference: Wilkins, Esther M. Clinical Practice of the Dental Hygienist. Ninth Edition. Lippincott, Williams & Wilkins. 2005. p. 326.
21
Suggested Abbreviation KEY for
Documentation
Dental Hygiene Process of Care
ASSESSMENT
Ant – Anterior
Adv - Advanced
BOP – Bleeding on Probing
CAL – Clinical Attachment Levels
Calc - Calculus
CC – Chief Complaint
cm - Centimetres
COE - Complete Oral Exam
Cons- Consultation
Dep - Deposit
DHE – Dental Hygiene
Examination/Assessment
Emerg or E circled - Emergency Exam
EO - Extra-Oral Examination
FMP - Full Mouth Probe
Furcation – furc
GEN - Generalized
HxPC – History of Present Condition
IO- Intra-Oral Examination
LOC - Localized
M1, M2, M3 – Mobility of 1,2 or 3
Md. - Mandibular
MEDS – medications
MED Increase – MED + Upward Arrow
(always include dosage)
MED Decrease – MED + Downward
Arrow (always include dosage)
MHx – Medical History
MHU – Medical History Update
mm - Millimetres
Mod – Moderate
Mx. - Maxillary
NSF - No Significant Findings
OCS - Oral Cancer Screening
OHS – Oral Hygiene Status
NPE - New Patient Exam
PE - Periodontal Exam
PerioA – Periodontal Assessment
Post - Posterior
PPD - Periodontal Probing Depths
PSR – Periodontal Screening and
Recording
RAD – radiographs
RC - Recall Exam
Recession – rec
Rx – Prescription
SI – Sensitivity Index
S1, S2, S3, S4 - Sensitivity Levels
Sev - Severe
St – Stain
SUB – Subgingival
Supra - Supragingival
WNL - Within Normal Limits
DENTAL HYGIENE DIAGNOSIS
DHDx
PLANNING
DHTxP – Dental Hygiene Treatment
Plan
PTP – Periodontal Therapy Program
Tx - Treatment
VIC –
Verbal Informed Consent
WIC – Written Informed Consent
IMPLEMENTATION
CHX – Chlorhexidine
CW – continuous wave
Fl - Fluoride
Fl XT – extended contact fluoride
varnish
HSc – Hand Scaling
H/Us – Hand Scaling and Ultrasonic
LBR – Laser Bacterial Reduction
LAPT – Laser Assisted Periodontal
Therapy
NaF – Sodium Fluoride
PPR – pre-procedural rinse
PW – pulsed wave
Sel pol – Selective Polish
SO – Standing Order
SRP – Scaling, Root Planing
US – Ultrasonic
EVALUATION & ORAL HYGIENE
EDUCATION
ACP – Amorphous Calcium Phosphate
Demin - Demineralization
MTB – Manual Toothbrush
NM TP – NovaMin Toothpaste
OH - Oral Hygiene
OH - Oral Hygiene Improved
OH± - Oral Hygiene Unchanged
OHE – Oral Hygiene Education
OHI – Oral Hygiene Instruction
PFS – Pit & Fissure Sealants
PTB – Power Toothbrush
Remin - Remineralization
TB – Toothbrush
PTB – Power toothbrush
Imp - Implant
Prep - Preparation for treatment
R or CR- Restoration or Composite
Resin
ADMINISTRATIVE
Appt – Appointment
CC – Continuing Care
Cx – Cancellation
DDS away – Dentist not in office
Dr. X – “X” represents the initial of the
last name of the DDS
FTS – Failure to Show
LDV – Last Dental Visit
LDHV – Last Dental Hygiene Visit
Min or m – Minutes
N/C - No Change
PreD – Pre-Determination
PM – Periodontal Maintenance
SNC – Short Notice Cancellation
MA – Missed appointment
ST – Supportive Therapy
U - Units of Time (Denote actual
minutes representing a unit of time in
the practice schedule)
RADIOGRAPHIC DOCUMENTATION
BW - Bitewing Radiograph
FMX or FMS - Full Mouth Series of
Radiographs
Horiz - Horizontal
PA - Periapical Radiograph
PAN - Panoramic Radiograph
RRx - Radiographic Prescription
RF /NSF Radiographic Findings/No
significant findings
RF/WNL Within Normal Limits
DENTAL TREATMENT PLANNING
A or Am – Amalgam
Br – Bridge
Cr - Crown
EXO – extraction
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