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A Leverage Theory of Reputation Building With Co-Branding (Preliminary) Seoul National University, August 3, 2006 Jay Pil Choi (Michigan State University) Doh-Shin Jeon (Universitat Pompeu Fabra) August 3, 2006 at SNU A Leverage Theory of Reputation Building 1 A general research question • There are two sectors X and Y. • Firms in sector X have already established their reputation. • Firms in sector Y have yet to establish their reputation. • Is there any mechanism to leverage the reputation of a firm in X to a firm in Y? Is there any complementarity in reputation building? August 3, 2006 at SNU A Leverage Theory of Reputation Building 2 Building reputation by cobranding • We study a mechanism to leverage reputation from one sector to another through co-branding: in order to establish my brand, I attach the name of a well known brand to my brand name. • Under what conditions does this mechanism work? August 3, 2006 at SNU A Leverage Theory of Reputation Building 3 Lenovo and IBM alliance • In May 2005, Lenovo, a Chinese PC maker, acquired IBM PC division and IBM kept a 13.4 % stake in the combined company. • The first major merger between an American company and a Chinese one. • Lenovo can use IBM’s logo for at least five years. August 3, 2006 at SNU A Leverage Theory of Reputation Building 4 In an interview with Advani, the chief marketing officer of Lenovo • Knoweldge@wharton: what role does the IBM image play in the Lenovo marketing? • Advani: The IBM logo will stay on the ThinkPad and ThinkCenter PCs for up to five years. For 18 months it remains exactly as it is now. After that, the IBM part becomes smaller and Lenovo becomes bigger. …In the near term, the IBM association and brand are key bridges as we establish Lenovo. August 3, 2006 at SNU A Leverage Theory of Reputation Building 5 Our approach and questions • 1. 2. • • - - We consider two cases: Two new sectors: no firm in both setors has established its reputation One mature and one new sectors: the firms in one sector have established their reputation while the firms in the other have not. Approach: We compare “signaling through prices in the case of two new sectors” with “signaling through brand association in the case of one mature and one new sectors” More precisely, we ask: How is the comparison affected by the technology linking the two sectors? How is the comparison affected by consumers’ cross-sector inference problem? August 3, 2006 at SNU A Leverage Theory of Reputation Building 6 Summary of the main results Independent inputs Complementary Inputs No No complementarity No complementarity inference in reputation in reputation problem building building Inference N.-A. (Notproblem Applicable) August 3, 2006 at SNU Complementarity in reputation building A Leverage Theory of Reputation Building 7 Literature review (1/2) • Name trade: Tadelis (AER,1999) signaling through name trades in an adverse selection model Name trades between different generations within one sector • What we do: Name trades across sectors within one generation We also consider signaling through price August 3, 2006 at SNU A Leverage Theory of Reputation Building 8 Literature review (2/2) • Export subsidy (or infant industry protection): Bagwell and Staiger (JIntE,1989) Signaling through prices within one sector August 3, 2006 at SNU A Leverage Theory of Reputation Building 9 Roadmap 1. The Model with Complementary Inputs 2. Benchmark I: Single input product 3. Benchmark II: Complementary inputs without cross-sector inference problem 4. Complementary inputs: two new sectors 5. Complementary inputs: one mature and one new sectors 6. Other Application 7. Implications August 3, 2006 at SNU A Leverage Theory of Reputation Building 10 Model with Complementary Inputs • Consider a final product requiring two complementary inputs x and y. • There is a mass one of firms producing input x • There is a mass one of firms producing input y • Two-period model with common discount factor • Each firm can produce at most one unit of input in each period • Consumers are homogenous and they are more than mass one August 3, 2006 at SNU A Leverage Theory of Reputation Building 11 Model: Adverse Selection • • • • • The quality of an input can be good or bad ji : type of firm i producing input j=x,y Two possible types: H,L I.I.D. with (0,1) the proportion of high types. In period one, type H (L) produces a good input with probability qH (qL ) with 1>qH > qL 0 • Cost of production in each period: cH , cL • The final product is composed of one unit of input x and one unit of input y. • Perfect complements: the final product is successful (S) and renders service of value one if and only if both inputs are good: otherwise, it fails (F) and renders no service. August 3, 2006 at SNU A Leverage Theory of Reputation Building 12 Model: information structure • Each firm knows its type and other firms’ types • Consumers know only the distribution of types • Inference problem: When a final product fails, a consumer does not know whether it is due to the failure of input x or y (or due to both). However, firms have no inference problem. • Period one outcome of each final product becomes known publicly August 3, 2006 at SNU A Leverage Theory of Reputation Building 13 Model: dynamics of reputation • Each firm’s probability of making a good quality input in period two depends on its type and the realized quality of its input in the previous period. • Let qjS (qjF ) with j=x,y denote type firm’s success probability in period two depending on the previous success or failure. • 1 qjS > qjF 0, • 1 qjHS > qjLS 0, 1 qjHF > qjLF 0 August 3, 2006 at SNU A Leverage Theory of Reputation Building 14 Model: two cases • Two new sectors: Consumers know only the distribution of types in both sectors • One mature and one new sectors Consumers know types of firms in sector x but know only the distribution of types of firms in sector y August 3, 2006 at SNU A Leverage Theory of Reputation Building 15 Timing in the case of two new sectors: period one 1. 2. 3. 4. 5. Firms discover their and other firms’ types. Assortative matching between firms in sector x and firms in sector y Each pair of matched firms decides whether or not to produce a unit of final product and each firm chooses a name to attach to the final product. Each final product is randomly matched to a consumer. Each pair of firms chooses a price and makes a take-it-orleave-it offer to its consumer. At the end of period one, the outcome of each product is realized and publicly known and each firm’s name is associated with S or F. August 3, 2006 at SNU A Leverage Theory of Reputation Building 16 Timing in the case of two new sectors : period two 1. New assortative matching among firms based on each firm's type and past record. 2. Each pair of matched firms decides whether or not to produce a unit of final product and each firm either keeps the old name or chooses a new name to attach to the final product. 3. Each final product is randomly matched to a consumer. Each pair of firms chooses a price and makes a take-it-or-leave-it offer to its consumer. 4. The outcome of each product is realized. August 3, 2006 at SNU A Leverage Theory of Reputation Building 17 Assumptions • Incomplete contracts a la Grossman-HartMoore: Even though the outcome of each final product becomes known to all, it is not verifiable and hence is not contractible. • Short-term contracts • (qH)2 > 2cH > 2cL > (qL)2 and cH +cL >qHqL • qxHFqyHF > 2cH > 2cL > qxLS qyLS and cH +cL >max qxHSqyLS, qxLSqyHS} August 3, 2006 at SNU A Leverage Theory of Reputation Building 18 Methodology • Find (1) The condition to have a separating equilibrium with signaling through prices in the case of two new sectors (2) The condition to have a separating equilibrium with signaling through brand association in the case of one mature and one new sectors • Complementarity in reputation building exists if (2) is more relaxed than (1) August 3, 2006 at SNU A Leverage Theory of Reputation Building 19 Roadmap 1. The model with Complementary Inputs 2. Benchmark I: Single input product 3. Benchmark II: Complementary inputs without cross-sector inference problem 4. Complementary inputs: two new sectors 5. Complementary inputs: one mature and one new sectors 6. Other Application 7. Implications August 3, 2006 at SNU A Leverage Theory of Reputation Building 20 Benchmark I: Single input product • Each input can be consumed as an independent final product No inference problem • Consider just one sector • q H > c H > cL > q L • qHF> cH > cL > qLS August 3, 2006 at SNU A Leverage Theory of Reputation Building 21 Singaling through price • Consider a separating equilibrium in period one • Then, in period two, the price that a high type charges depends on his past record p* 2S = qHS, p* 2F =qHF • The sufficient and necessary conditions for a separating equilibrium: p1H should satisfy (ICL-1) p1H cL (ICL-2) p1H - cL + [qLp* 2S + (1-qL) p* 2F - cL] 0 (ICH) p1H - cH + [qHp* 2S + (1-qH) p* 2F - cH] 0 • Intuition for the separating equilibrium: An H type charges a very low price in period one since he can make much more money in period two August 3, 2006 at SNU A Leverage Theory of Reputation Building 22 Signaling through name trades There is a mass of good names (i.e. firms with good reputation) and an ininite number of bad names (i.e. firms with bad reputation) in the economy • We look for a separating equilibrium in which a high type firm buys a good brand name and no low type buys a good brand name. • Timing at periond one 1. Each type of firm makes a bid to buy a good brand name. 2. Each good brand chooses to which firm to sell its name. • In a separating equilibrium, p** 1H = qH , p** 2S = qHS, p** 2F =qHF • August 3, 2006 at SNU A Leverage Theory of Reputation Building 23 Signaling through name trades • The maximum willingness to pay to buy a good brand: bH= p** 1H - cH + [qHp** 2S + (1-qH) p** 2F - cH] bL= p** 1H - cL + [qLp** 2S + (1-qL) p** 2F - cL] • A separating equilibrium exists iff bH > bL. • Proposition 2: The possibility to buy a name does not affect the condition to have a separating equilibrium No complementarity in reputation building in the case of single input product • Intuition: Each type’s gain from building reputation is the same in both cases August 3, 2006 at SNU A Leverage Theory of Reputation Building 24 Benchmark II: Complementary inputs without consumers’ inference problems • There is no complementarity in reputation building: the condition for the existence of a separating equilibium is the same regardless of the mode of signaling August 3, 2006 at SNU A Leverage Theory of Reputation Building 25 Roadmap 1. The Model with Complementary Inputs 2. Benchmark I: Single input product 3. Benchmark II: Complementary inputs without cross-sector inference problem 4. Complementary inputs: two new sectors 5. Complementary inputs: one mature and one new sectors 6. Other Application 7. Implications August 3, 2006 at SNU A Leverage Theory of Reputation Building 26 Complementary inputs: two new sectors <signaling through prices> • In period two: (i) pC*2S = qxHSqyHS, (ii) Assuming an assortative rematching among firms with F records, C* q 1 x y x y p2 F • H 1 qH qHS qHS 1 qH qHF qHF The three sufficient and necessary conditions to have a separating equilibrium: (ICL-1) pC1H 2 cL (ICL-2) pC1H - 2cL + [(qL)2pC*2S + (1- (qL)2)) pC*2F - 2cL] 0 (ICH) pC1H - 2cH + [(qH)2pC*2S + (1- (qH)2)) pC*2F - 2cH] 0 August 3, 2006 at SNU A Leverage Theory of Reputation Building 27 Roadmap 1. The Model with Complementary Inputs 2. Benchmark I: Single input product 3. Benchmark II: Complementary inputs without cross-sector inference problem 4. Complementary inputs: two new sectors 5. Complementary inputs: one mature and one new sectors 6. Other Application 7. Implications August 3, 2006 at SNU A Leverage Theory of Reputation Building 28 Complementary inputs: one mature and one new sectors • Types of firms producing input x are known to consumers • We look for a separating equilibrium in which a high type in sector y is associated with a good brand (i.e. a high type) in sector x and no low type in sector y is assoicated with a good brand in sector x. • In a separating equilibrium: qH 1 C ** x y x y C** x y (i) p 2S = q HSq HS, p2 F qHS qHS qHF qHF 1 qH 1 qH (ii) pC**1H = qHqH August 3, 2006 at SNU A Leverage Theory of Reputation Building 29 Complementary inputs: one mature and one new sectors • Assuming an even split of revenue in each period, the maximum willingness to pay to be associated with a good brand x is given by: b**H= pC**1H/2- cH + [(qH)2 pC**2S/2+ (1- (qH)2) pC**2F/2- cH] b**L= pC**1H/2- cL + [qHqLpC**2S/2+ (1- qHqL) pC**2F/2- cL] • The payoff of a good brand firm in sector x when he is associated with type H (L) firm in sector y **(b:H)= b+ pC**1H/2- cH + [(qH)2 pC**2S/2+ (1- (qH)2) pC**2F/2- cH] **(b:L)= b+ pC**1H/2- cH + [qHqLpC**2S/2+ (1- qHqL) pC**2F/2 - cH] August 3, 2006 at SNU A Leverage Theory of Reputation Building 30 Complementary case with established reputation in one sector • A separating equilibrium exists iff **(b**H:H) > **L(b**L:L) • Proposition 5: The condition for the existence of a separating equilibrium is more relaxed in the case of one mature and one new sectors than in the case of two new sectors. There exists complementarity in reputation building August 3, 2006 at SNU A Leverage Theory of Reputation Building 31 Intuition • How does the mode of signaling affect the difference between both types’ payoffs from building reputation? • Stand-alone reputation effect: the gain from being recognized as an H type in the absence of inference problem • Because of the inference problem, (1) Reputation externality: my partner’s type affects my future reputation (2) Dilution of bad reputation: a failure record is not that bad • The mode of signaling does not affect the first and the third but the second. August 3, 2006 at SNU A Leverage Theory of Reputation Building 32 More on intuition: reputation externality • In the absence of inference problem, the move from the case of two new sectors to the case of one mature and one new sectors does not affect an L-type’s incentive to deviate • When we add the inference problem in the case of two new sectors, an L-type is more willing to deviate because of the reputation dilution • When we add the inference problem in the case of one mature and one new sectors, (1) An L-type is even more willing to deviate because of the the reputation externality (2) However, an H-type with established reputation is reluctant to being matched with an L-type for the same reasons August 3, 2006 at SNU A Leverage Theory of Reputation 33 Building Other application: superstars • • • • Empirical literature on movie stars (Albert 1998, Chisholm 2004, Ravid 1999, Wallace et als. 1993) They test a signaling hypothesis: “the commitment of a star in an early stage of a project signals the quality of the project to outside financiers.” We provide a formalization of the signaling hypothesis Economics of superstars (Rosen 1981, MacDonald, Kremer, 1993): We identify a premium to superstars from certifying other inputs. August 3, 2006 at SNU A Leverage Theory of Reputation Building 34 Implications on economic development or international trade • • In a closed economy, if there is any complementarity in reputation building, a developed country has some advantage over a developing one: the former can leverage reputation from mature sectors to new sectors. In an open economy, our theory explains the certification function played by well-known brands of multinational firms August 3, 2006 at SNU A Leverage Theory of Reputation Building 35