Download Personalisation - Older Peoples Services.

Putting People First
Update
Tuesday 19th July 2010
Amanda Smith, Development Manager, Choice & Control
www.worcestershire.gov.uk
Putting People First Vision
The overall vision is that the state should empower
citizens to shape their own lives and the services they
receive.
“What it means is that everyone who receives care and
support, regardless of their level of need, in any setting,
whether from statutory services, the third and
community or private sector or by funding it themselves,
will have choice and control over how that care and
support is delivered.”
www.worcestershire.gov.uk
Transformed Care System
Self Supported
General
population
Low to moderate
needs
FACS eligible
Critical
needs
www.worcestershire.gov.uk
State supported
Substantial
needs
As the population
increases the state
focuses its
resources to those
with most complex
needs
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Four key areas of
transformation
1. Access to Universal Services
2. A focus on Prevention and Early
Intervention
3. Increased Choice & Control
4. Maximizing Social Capital
www.worcestershire.gov.uk/choiceandcontrol
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Milestone Self-Improvement
Framework
Milestone 1: Effective partnerships and people using
services, carers and other local citizens.
Milestone 2: Self-directed support and personal
budgets.
Milestone 3: Prevention and cost effective services.
Milestone 4: Information and advice
Milestone 5: Local commissioning
www.worcestershire.gov.uk/choiceandcontrol
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Access to Universal
Services
Information & Advice: Carewise website; Signposting
Plus project; Information Strategy.
Culture, Leisure & Learning: removal of barriers (DDA);
services listed, personalised opportunities.
Housing: research on housing needs for older people;
countywide housing strategy.
Transport: development of community transport; unit cost
for transport services.
Community Safety: supporting people grants; hate crime;
drug & alcohol action team.
www.worcestershire.gov.uk/choiceandcontrol
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A focus on Prevention and
Early Intervention
Joint Commissioning: health & wellbeing strategic
and community grants.
Adult Social Care: Promoting Independence Service 50% of service users no ongoing needs; social care
grants.
Health: Intermediate Care Service; District Health
Improvement Coordinators; health grants.
www.worcestershire.gov.uk/choiceandcontrol
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Maximising Choice and
Control
Pathway: Choice & Control pathway developed, Promoting
Independence and Brokerage service permanently
established.
Finance: Individual budgets, Resource Allocation System
in place.
Training: Social Workers and Providers trained on personcentred thinking and planning. Social Enterprise event.
Information & Advice: Carewise website; signposting plus
project; development of User Led Organisation…
www.worcestershire.gov.uk/choiceandcontrol
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Making better use of
Social Capital
Volunteering: creation and promotion of
opportunities.
Customer Engagement: positive engagement with
numerous consultative groups, including user/carer
group.
Community Engagement: support for local
involvement network (LINk) – enabling community
decisions on health & social care issues.
Voluntary, Community Sector: numerous grants, role
of COMPACT.
www.worcestershire.gov.uk/choiceandcontrol
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Future Priorities…
Social Capital: working with deprived
communities; social return on investment toolkit.
Universal Services: capturing local information;
expand ‘quality’ services currently at capacity.
Early Intervention & Prevention: greater shift of
resources from ‘cure to prevent’??
Choice & Control: market shaping to create
greater choice; role of ULO; develop mental
health pathway.
www.worcestershire.gov.uk/choiceandcontrol
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