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voci.us
building communities around news
project team:
Dan Berenholtz . Venkat Dinavahi . Thomas Kong . Evelyn Larrubia . Wendy Norris
voci.us
building communities around news
value propositions business canvas remains same
user :: engage in high quality conversations about news events
customer :: access high-value advertising targets
partner :: solve mission critical comment forum problem that is
time-consuming, a liability risk, resource intensive and costly
voci.us
building communities around news
Marketing campaign
• market: new
• customer segments: news outlets | advertisers | users
early adopters, heavy online news consumers, web savvy
• cost acquisition to date: zero
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building communities around news
User demographics
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building communities around news
Use demand creation channel
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building communities around news
news partnerships
• value propositions:
more readers | ad $ share | demographic data
• customer interviews:
90 California small- to mid-size newspapers
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building communities around news
A/B test of hypothesis
Do moderated forums produce more civil
discussions of current events?
Site A: No moderation
Site B: Project team engages
• Random assignment of alpha testers
• Random assignment of alpha testers
• Topic introduced for discussion
• Same topic introduced for discussion
• Community discussion standards
provided at sign-up and displayed on
forum
• Community discussion standards
provided at sign-up and displayed on
forum