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Doug Minett, Bookseller & Technology consultant, Guelph, Ontario, Canada Bookselling in the 21st Century: A Canadian Perspective Canadian Market, Technology and the Supply Chain Russian Guild of Dealers Conference, Moscow, 2008 Agenda • • • • • Canadian (English) Retail market Canadian (English) Retail Supply chain Canadian (English) Supply chain technology Booknet Canada Bookselling in the 21st Century Canadian Trade Retail Market Regional Retail Chains Large Format General Retail National Retail Chain and Internet Retailer (Indigo/Chapters) Independent Retailers Other Internet Retailers Canadian Retail Supply Chain Book Inventory Movement Canadian Publisher Canadian Wholesaler UK Publisher USA Publisher Canadian Exclusive Distributor Retailer Consumer USA Wholesaler Interne t Retailer Canadian Supply Chain Technology Bibliographic Metadata What data is included? • ISBN, Title, Author, description of manifestation, etc • Special market issues in Canada – Distribution rights, pricing, publication date, etc How is the data made available? • 3rd party metadata Books-in-Print (ONIX) • Direct publisher/distributor/wholesaler provided file (ONIX) Canadian Retail Supply Chain Bibliographic Data Movement Canadian Publisher 3rd Party Data Aggregator UK Publisher USA Publisher Canadian Exclusive Distributor Retailer Consumer USA Wholesaler Interne t Retailer English Supply Chain Technology Inventory status metadata What data is included? • ISBN, source of supply, on hand status, on order status • Special market issue in Canada – distribution rights, pricing How is the data made available? • Direct publisher/distributor/wholesaler provided file • Direct internet services (standards issues - EDItEUR) • 3rd party internet services (standards - EDItEUR) Canadian Retail Supply Chain Inventory Status Data Movement 3rd Party Data Aggregator Canadian Exclusive Distributor Retailer Consumer USA Wholesaler Interne t Retailer English Supply Chain Technology EDI: Electronic Data Interchange Order and Fulfillment – Stores and Internet Essential supply chain documents: • Purchase Order • Purchase Order Acknowledgment • Advanced Shipment Notice • Invoicing Internet considerations: • Direct customer shipment by supplier • Integration with consumer administration Canadian Retail Supply Chain Order and Fulfillment Data Movement Consumer Retailer Value Added Network (BNC) Canadian Wholesaler Interne t Retailer ftp and web services Canadian Exclusive Distributor USA Wholesaler Booknet Canada Canadian Public Policy Initiative • Government of Canada recognized need for multi-faceted program to support existing government publishing initiatives. – Bibliographic standards development and certification program – EDI standards development and certification program – EDI value added network system » Free to booksellers – Retail sales data tracking and reporting system » Free to booksellers – Ongoing industry education (standards development, digital revolution, etc) Booknet Canada Standards Experience • Standards Development – Participate in International standards development where possible » BIC/EDItEUR, London (ONIX, EDItx) » BISG/BISAC, New York (X12, ONIX) – Engage industry leaders from all sectors – Develop clear specifications from standards that are conducive to certification programs – Conduct certification programs with the support of industry leaders Bookselling in the 21st Century • Challenges for booksellers • Non-book digital distraction – North Americans are reading less – North American families are spending less on books • Increased competition with development of new book supply channels – Internet bookselling – eBook bookselling • Disintermediation in the supply of books – – – – Author Publisher Bookseller Librarian Bookselling in the 21st Century • Opportunities for booksellers • Improve supply chain efficiencies – Develop and implement new technologies • Become a leader in emerging supply channels – Internet bookselling – eBook and audio bookselling • Develop 21st Century marketing strategies – Develop a marketing “voice” (point of view) that demands attention (Can 21st century bookselling be a new mass media platform?) – Consider the incorporation of trends like “social networking”