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Measuring Success Non-Financial Metrics Dashboard Blog •Strength •Sentiment •Passion •Reach •Unique Visitors •Time Spent on Page •Sharing •Click through to video Twitter LinkedIn •Followers •Retweets •Twitter Likes •No of Connections •Measurement of Group Interaction Measuring Success Financial Metrics Frequency, Reach and Yield Event Specific Metrics : • No of Participants Overall • No of New Participants • Cost Organization Wide Metrics: • No of Events per member • No of Professional Memberships • No of Regional Memberships Measuring Success Mapping Non-Financial Data to Financial Data Establish a base line Look for change/delta after events and social media campaigns Consider what other factors could be influencing change Rethink Social Media that does not correlate positively with financial data