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Workforce and Organisational Development Report Author: Ruth Davies, Director of Workforce and Organisational Development Date: 24 September 2012 Version: 1 Publication/ Distribution (on completion): Public Health Wales Executive Team Purpose and Summary of Document: The purpose of the paper is to provide the Executive Team members with an overview of the Public Health Wales workforce and an update on key workforce issues and OD issues. Date of Executive Team meeting: 8 October 2012 Please state if the paper is for: Discussion Decision Information X Public Health Wales Workforce and OD Report- Exec Team Meeting 1. Workforce Statistics 1.1 Staffing levels and costs As at 21 September 2012, Public Health Wales has 1284 directly employed staff, which equates to 1110.32 Full Time Equivalents (Contracted). This figure has remained fairly static over the first half of the financial year. 1.2 Sickness absence The sickness absence rate for the period September 2011 to August 2012 is 3.29%, a slight decrease from the comparable period last year which had an annual rate of 3.36%. The organisation remains on target to achieve the sickness target set by the Welsh Government of 3.25%. The latest statistics on sickness absence in the NHS produced by the Welsh Government were released in August and show that within Wales, Public Health Wales NHS Trust had the lowest rate of sickness absence for the quarter ending March 2012. 1.3 Turnover For the period 1 September 2011 to 31 August 2012, the staff turnover rate was 8.15% which is within an acceptable range. Of the 103 leavers in the year, 55 left on a voluntary basis, there were 17 retirements and 10 left on VER Scheme. In addition, 16 had reached the end of their Fixed Term Contract, two were dismissed, two took ill health retirement and there was one death in service. 1.4 VER Applications There are two members of staff leaving under the VER Scheme on 30 September 2012. A further member of staff has been given approval to leave in January 2013. 2. Current and Future Workforce Issues 2.1 Partnership Forum The Partnership Forum met on 17 September 2012 with the next meeting due to take place on 18 October 2012. Fiona Fisher, HR Project Manager presented a paper entitled “Employee Relations and the Partnership Forum”. This set out the findings from the recent review of employee relations and partnership working within Date: 24 September 2012 Version: 0a Page: 2 of 6 Public Health Wales Workforce and OD Report- Exec Team Meeting Public Health Wales and proposed a series of recommendations derived from stakeholders’ view on the current process. All recommendations were accepted with the exception of the one addressing “Union and Board Engagement” which supported union attendance at Board meetings but without voting rights. The Chief Executive advised that the Welsh Government’s revised establishment order for Board Constitution did not allow for voting rights. The trade union side wished to have further time to consider this position. A joint task group will now be established to implement the agreed recommendations. Following agreement at the Policy Group, four further policies were signed off at the Partnership Forum, namely: - NHS Number Compliance Policy; Procedure for Handling Requests for Information; Policy for Managing Allegations of Abuse Against Staff; Ionising Radiation Safety Policy. Members of the Policy Group continue to work effectively in partnership, with good progress being made in addressing the backlog of policies. 2.2 Joint Medical and Dental Negotiating Group The Group continue to discuss issues in relation to medical and dental staffing, including policy development and revalidation. Next meeting is 24 October 2012. 2.3 Workforce Pressures A number of strategic workforce modernisation initiatives are continuing, which are being supported by the HR team in addition to the normal workload. Administration Review The implementation phase of the Administration Review is nearing completion. The majority of staff have now been slotted into posts, with an effective date of 1 October 2012. Interviews for the remaining displaced staff (seven within Mid and West and six from the South East) will commence on 28 September. It is envisaged that all will be confirmed in post by 12 October. At that stage, the residual (new) posts will be advertised for open competition. Public Health Development Directorate Date: 24 September 2012 Version: 0a Page: 3 of 6 Public Health Wales Workforce and OD Report- Exec Team Meeting Following the publication of an initial discussion document containing proposals for the realignment of the Directorate, the proposed divisional structures were circulated, with comments invited by 20 September. It is the intention that all consultants who are affected by the change will receive a letter by 28 September 2012 advising them of the process for filling posts. The realignment exercise will be undertaken in accordance with the principles of the Organisational Change Policy for Wales. Restricted Competition interviews will be held during the third and fourth weeks of October. Modernising Scientific Careers Future meetings, to include HR representation and local managers, will be arranged to address local implementation over the next 12 months. As an organisation, Public Health Wales will have to develop a plan to deliver. A key question will be around our future workforce requirements and the educational commissioning and development plans. Harmonisation of On Call / Service Change New pay arrangements have taken effect from 1 July 2012 with transitional pay protection for 12 months until 31 June 2013. There is an urgent need to progress service change before the pay protection arrangements cease next June. Work is ongoing in relation to Abdominal Aortic Aneurysm Screening and Digital Mammography, and nearing completion for Reconfiguration of Laboratory Services – Cytology and Bowel. Reviews are in progress within the laboratory service (North Wales, South West Wales and the South East Wales Microbiology Modernisation project). 2.4 Workforce and OD Function Development The core HR team are continuing to examine their structure and to consider how this may be amended to add maximum value to the work of Public Health Wales and to ensure best use of limited resources within the HR team. The first of four stakeholder events across Wales has been delivered by Ruth Davies, Peta Beynon and Claire Barley. These have been designed to encourage staff and managers to engage in a conversation around the type of HR and learning and development services and processes our staff would like to see within Public Health Wales. The first event was extremely positive and productive with a number of common themes emerging during the morning and afternoon sessions. It is also anticipated that there will be a follow up process incorporating technology to ensure as many people as possible are able to participate in the dialogue. The stakeholder events will continue across Wales and on completion, an evaluation of outcomes will be undertaken. Date: 24 September 2012 Version: 0a Page: 4 of 6 Public Health Wales Workforce and OD Report- Exec Team Meeting Recruitment, Payroll and Pension services are provided by the NHS Wales Shared Services Partnership. Members of the Public Health Wales HR and Finance teams continue to meet with representatives of the shared services organisation on a bimonthly basis in order to discuss levels of service and to develop a set of Key Performance Indicators. There are growing concerns over the quality of recruitment services and an additional meeting has been requested to address these fully. 2.4 Implementation of Electronic Staff Record (ESR) and Oracle Learning Management (OLM) in Public Health Wales A group comprising HR, POD and training colleagues has been established to take forward the roll out of the system to the remainder of the organisation. An extended pilot for the roll out is underway, involving North Wales Public Health team, Cardiff labs and parts of Screening. Staff from the HR and POD teams are providing full support, training (a programme of introductory sessions/ presentations and/or e learning module), manual, frequently asked questions, key contacts and other information to facilitate a smooth roll out. There are significant resource constraints which will affect further roll out of self service as considerable work will be required on the part of the HR team in building organisational hierarchies and providing administrative support to the ESR system. In recognition of this and to enable self service to continue in a timely fashion. 2.6 Equality and Diversity Fiona Fisher, Interim HR Project Manager, has started work on reviewing the Strategic Equality Plan and will make recommendations for updating the Plan and re-establishing a Strategic Equality Group to oversee delivery. 3. Workforce Development 3.1 Statutory and Mandatory Classroom Training in the following areas has been timetabled between September and December 2012: Manual handling Fire Awareness* Health and Safety* Information Governance* Safeguarding Date: 24 September 2012 Version: 0a Page: 5 of 6 Public Health Wales Workforce and OD Report- Exec Team Meeting *These sessions also have an option for undertaking an e learning module. All sessions were advertised through the weekly bulletin, on the training and education web pages (linked to POD pages), through individual leads across the organisation, referenced in blog articles. (January – March 2013, will be scheduled in the next few weeks). Compliance levels (whilst increasing) are still unacceptable and there needs to be a concerted effort and drive to ensure individuals attend sessions that are put on. Many events recently have been cancelled last minute due to lack of attendees. The training database handed over to POD has a number of inaccuracies and missing information, in order to address these issues in advance of the roll out of OLM, the POD team are proposing a statutory and mandatory audit across the organisation. A draft questionnaire and process is to be submitted to the Quality and Safety Committee 4 October 2012. 3.2 Public Health Practitioners Claire Barley will be presenting on the proposals for the development of professional accreditation for Advanced Practitioners, at the national event on the public health practitioner workforce development with local leaders (across the UK) and the UK Public Health Register (UKPHR). In addition, the UK PHR has invited Claire to participate in the Practitioners Registration working Group, which is exploring the requirements for an established regulatory pathway for initial registration (prior to completion of the portfolio). This year’s recruitment to the practitioner scheme is underway and it is anticipated that there will be approximately ten new practitioners participating this year. 3.3 Defined Specialists The recruitment to the Defined Specialist portfolio development support route is underway with between three and five applications expected. 3.4 Managing Change and Transition The POD team in partnership with the Health Improvement Directorate have commissioned ten sessions across Wales on Managing Change and Transition. The sessions are happening between October and November in response to the major change initiatives happening across the organisation. The sessions are specifically aimed at individuals involved in now or in the near future in change programmes and are very much focused on supporting the individual in considering their approach to change and effective ways to engage in the change process. Date: 24 September 2012 Version: 0a Page: 6 of 6