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Florida- Illinois CHIPRA Quality Demonstration Grant NCQA RECOGNITION FACILITATION PROJECT NCQA PCMH Recognition 2014 Factor Overlap Crosswalk Element Cross Reference Note PCMH 1B F3-Providing continuity of medical record information for care and advice when office is closed PCMH 1C F5-Patients have two-way communication with the practice If the practice responds “NA” on 1B F3, they must respond “No” to 1C F5 PCMH 2C F1-Assessing the diversity of its population PCMH 3A-Patient Information Patient race and ethnicity are tracked in PCMH 3A PCMH 2D –The Practice Team PCMH 6A-Measure Clinical Quality Performance PCMH 6B-Measure Resource Use and Care Coordination PCMH 6C-Measure Patient/Family Experience When training and assigning roles to care team members, the practice references ongoing measurement activities chosen in PCMH 6A-C. For example, a team member could lead an effort to conduct outreach and provide updated immunizations to a specific population, which the practice measures in PCMH 6A F1 PCMH 3C- Comprehensive Health Assessment PCMH 4A- Identify Patients for Care Management The practice should consider how its comprehensive health assessment helps establish criteria and supports a systematic process for identifying patients for care management in PCMH 4A. PCMH 3C- Comprehensive Health Assessment PCMH 4B-Care Planning and Self-Care Support, PCMH 4C-Medication Management Review the patient records for the medical record review as required in Elements 4B and 4C and document presence or absence of the information in the Record Review Workbook. F8, 9: In addition to the report described above, the practice must provide a completed from (de-identified for each factor PCMH 3C F3-Communication Needs PCMH 3A F5-Preferred language PCMH 3C F3 does not address language, see PCMH 3A F5. PCMH 3E-Implement Evidence-Based Decision Support PCMH 3B-Clinical Data Clinical data collected in PCMH 3B supports the practice’s approach to meeting criteria in PCMH 3E PCMH 4A-Identify Patients for Care Management PCMH 4B-Care Planning and Self-Care Support, PCMH 4C-Medication Management Patients identified in 4A will be used to draw a sample for the medical record review required in PCMH 4B, 4C Documentation Tools Record Review Workbook 1 Florida- Illinois CHIPRA Quality Demonstration Grant NCQA RECOGNITION FACILITATION PROJECT NCQA PCMH Recognition 2014 Factor Overlap Crosswalk Element Cross Reference Note Documentation Tools PCMH 4C F4-Assesses PCMH 3C F10understanding of Assessment of health medications for more than literacy 50% of patients/families/caregivers, and dates the assessment The practice assesses how well patients understand the information about medications they are taking, and considers a patient’s health literacy (PCMH 3C, F10) Record Review Workbook PCMH 4E F2- Provides education materials and resources to patients PCMH 3A-Patient Information Materials in languages other than English are available for patients/families, if appropriate, based on the practice’s assessment of languages spoken by its patients (PCMH 3A). The practice may refer patients/families to outside resources, even if resources may not be covered by health insurance. PCMH 4E F6-Maintains a current resources list on five topics or key community service areas of importance to the patient population including services offered outside the practice and its affiliates PCMH 4A- Identify Patients for Care Management The resource list is specific to the needs of the practice’s population— not necessarily specific to criteria and areas of focus a practices uses to identify patients likely to benefit from care management (PCMH 4A) PCMH 6B F1- At least two measures related to care coordination PCMH 5B-Referral Tracking and Follow-Up Measuring adherence to agreements (PCMH 5B) may be used to meet the factor. PCMH 6D-Implement Continuous Quality Improvement PCMH 6A-Measure Clinical Quality Performance PCMH 6B-Measure Resource Use and Care Coordination PCMH 6C-Measure Patient/Family Experience PCMH 6D, F 1-6 use measures identified in PCMH 6A-C PCMH Quality Measurement and Improvement Worksheet PCMH 6E F1-Measuring the effectiveness of the actions it takes to improve the measures selected in Element D PCMH 6D- Implement Continuous Quality Improvement In F1, the practice identifies the steps it has taken in PCMH 6D and evaluates these steps to improve performance. The practice is not required to demonstrate improvement in this factor PCMH Quality Measurement and Improvement Worksheet 2 Florida- Illinois CHIPRA Quality Demonstration Grant NCQA RECOGNITION FACILITATION PROJECT NCQA PCMH Recognition 2014 Factor Overlap Crosswalk Element Cross Reference Note PCMH 6F- Report Performance PCMH 6A-Measure Clinical Quality Performance PCMH 6B-Measure Resource Use and Care Coordination PCMH 6C-Measure Patient/Family Experience For each factor, the practice must report performance data using at least one measure from each of Elements A, B and C. Practices are not required to report all measures from each to meet requirement Documentation Tools 3