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Summary Report Data Centre Networks Industry Engagement Day Telecommunications Transformation Program Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 Table of Contents EXECUTIVE SUMMARY .......................................................................................................................3 EVENT PURPOSE ................................................................................................................................4 PRESENTATIONS ................................................................................................................................4 PRESENTATION 1: SSC TRANSFORMATION PROGRAM OVERVIEW .......................................................................... 4 PRESENTATION 2: INTER-DATA CENTRE NETWORKS TRANSFORMATION OVERVIEW AND KEY QUESTIONS .................... 4 PRESENTATION 3: INTRA-DATA CENTRE NETWORKS TRANSFORMATION OVERVIEW AND KEY QUESTIONS .................... 5 PRESENTATION 4: SUPPLY CHAIN SECURITY INFORMATION ASSESSMENT ................................................................ 5 PRESENTATION 5: COLLABORATIVE PROCUREMENT SOLUTIONS APPROACH ............................................................. 5 QUESTIONS AND ANSWERS ................................................................................................................5 SUPPLY CHAIN INTEGRITY ................................................................................................................................ 6 PROCUREMENT.............................................................................................................................................. 6 DATA CENTRE NETWORK REQUIREMENTS .......................................................................................................... 6 ONE-ON-ONE SESSIONS (MARCH 24 – APRIL 1, 2014) ....................................................................................... 7 CONCLUSION .....................................................................................................................................7 ANNEX A – AGENDA ...........................................................................................................................8 ANNEX B – INDUSTRY ATTENDEES ......................................................................................................9 Page 2/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 Executive Summary This report summarizes the proceedings of the SSC Data Centre Networks (DCN) Industry Engagement Day held on Februrary 24, 2014. It describes the five (5) presentations given by senior government executives on transformation objectives, high-level requirements, security and procurement. The agenda is provided in Annex A. The event was well attended by industry suppliers and public servants. Over fifty (50) vendors were represented in Gatineau, QC, Toronto, ON and Dartmouth, NS. The list of attendees can be found in Annex B. Industry attendees were encouraged to ask questions of the presenters throughout the event. The questions and answers are summarized in the second to last section of this report. Page 3/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 Event Purpose Shared Services Canada (SSC) held an Industry Engagement Day on February 24, 2014, to provide background, share plans and obtain industry input on the proposed service delivery options and procurement processes for Data Centre Networks (DCN). The Data Centre Networks transformation initiative has two (2) work streams. Inter-Data Centre Networks focuses on high capacity network connectivity between data centres to ensure high availability of mission-critical applications, as well as support for business continuity. Intra-Data Centre Networks focuses on the network infrastructure solution within each data centre to ensure long-term viability and high performance for users. Presentations There were five (5) presentations to attendees on the following topics: 1. SSC Transformation Program Overview ; 2. Inter-Data Centre Networks Transformation Overview and Key Questions; 3. Intra-Data Centre Networks Transformation Overview and Key Questions; 4. Supply Chain Security Information Assessment; and 5. Collaborative Procurement Solutions Approach. The session was moderated by Mr. John Dullaert, Director,Telecommunications Transformation Program, who provided the opening remarks, objectives of the event, introductions and closing remarks. The agenda is provided in Annex A. Presentation 1: SSC Transformation Program Overview Mr. Peter Littlefield, DG, Data Centre Consolidation Program, presented an overview of the SSC Transformation Program that covered the following topics: Strategic Vision and Principles; Transformation Objectives; Transformation Purpose; Transformation Timeline and Phased Approach; Current State of Data Centres and Networks; Conceptual End State; and Business and Functional Requirements. Presentation 2: Inter-Data Centre Networks Transformation Overview and Key Questions Mr. Michel Fortin, DG, Telecommunication Transformation Program, outlined the DCN initiative and its two (2) streams: Inter-Data Centre Networks and Intra-Data Centre Networks. The focus of this presentation was on how the Inter-Data Centre Networks initiative will work to provide high-capacity Page 4/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 network connectivity within Canada: first, by providing connectivity between enterprise data centres within pairs to allow operating in tandem with duplicated / synchronized computing and storage infrastructure, while providing workload sharing and a highly available environment; and, second, by providing connectivity between enterprise data centre pairs for backup, disaster recovery and business continuity. Mr. Fortin concluded his presentation by posing thirteen (13) operational, technical and procurement related questions to the vendor audience for feedback via presentation at the one-on-one meetings slated for March 24th through April 1st, 2014 and/or written response. Presentation 3: Intra-Data Centre Networks Transformation Overview and Key Questions The second presentation by Mr. Fortin focused on the critical role of intra-data centre networking solutions in the evolution of the SSC Data Centre. He presented the high-level requirements, which included: Providing a transport service to the data centre; Providing users with access to on-demand data centre services and resources through a virtualized network infrastructure; and Providing a secure technology infrastructure and environment to meet program needs and increase confidentiality and integrity of information. Sixteen (16) key technical, operational and procurement related questions were posed to vendors to elicit their feedback via written response and/or presentation at the upcoming one-on-one meetings. Presentation 4: Supply Chain Security Information Assessment This presentation had two (2) sections: Cyber and Supply Chain Threats to the Government of Canada (GC); and Supply Chain Integrity (SCI). Mr. Brad McInnis, Cyber Security Advisor, described the role and mandate of Communications Security Establishment (CSE), while Mr. Patrick Mountford, Director, Cyber Security Strategy, SSC, explained the SCI process in competitive procurement. Presentation 5: Collaborative Procurement Solutions Approach Mr. Jason Weatherbie, Director, Transformation Initiatives, Procurement and Vendor Relationships, SSC, explained the five collaborative procuremnet phases: 1) Industry Day; 2) Invitation to Qualify (ITQ); 3) Review and Refine Requirements (RRR); 4) Bid Solicitation; and 5) Contract Award. Questions and Answers The panelists responded to twelve (12) questions on SCI, procurement and data centre network requirements related to capacity, locations, storage and distance limitations. Page 5/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 Supply Chain Integrity On the subject of SCI and its impact on suppliers, such as cost, establishing SCI levels and qualifications, panelists recognized the challenges but emphasized the need to work collaboratively with industry in a balanced business approach. It was also indicated that a collaborative process will be put in place to find the middle ground for vendors and SSC. In addition, panelists confirmed that the practice of requiring manufacturers to freeze hardware, software code and firmware levels has not been established, but that it will be taken into consideration. Procurement Procurement discussions focused on confirming decisions on current and future activities. Ongoing procurement activities could not be discussed by the panel for legal reasons, but future provisioning considerations were advanced in areas such as, software defined networking (SDN), storage and compute networking components, and virtual networking. It was acknowledged that DCN procurement activities will include physical and virtual networking, but not storage area networking, because it is part of an ongoing procurement vehicle. In addition, networking security products, virtual firewalls, load balancers and intrusion detection systems were confirmed to be in scope. Further, the panel looked to the vendors for advice by proposing that they provide their perspective on decoupling SDN and hardware requirements as part of the DCN procurement activity. Data Centre Network Requirements Clarifications were sought by vendors on distance limitations for mirroring and capacity requirements between data centres and between pairs of data centres. Based on scientific information and existing technology, a maximum distance of 100 km for mirroring Prod 1 and Prod 2 was confirmed. It was added that advancements in this type of technology will be continually evaluated for future implementations. Based on estimates of 4000+ servers, the bandwidth capacity between data centres will be in the 100 Gbps range. It is anticipated that bandwidth between data centres will grow exponentially, but that the savings from maintaining seven (7) versus the current four hundred eighty-five (485) data centres will provide the financial flexibility to respond. The locations of the second pair of data centres, Prod 3 and Prod 4, have not been selected. These data centres will not be located near Prod 1 or Prod 2. The disaster recovery, high availability and missioncritical application goals of two separate production pairs will be re-assessed as the DCN initiative matures. The DCN end state date is targeted to be March 31st, 2020; this fiscal year (2013-14) being year one of a seven-year program. Page 6/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 One-on-One Sessions (March 24 – April 1, 2014) It is expected that the one-on-one sessions will be of a conceptual nature for service providers, particularly discussions on emerging technologies. However, the primary objective of the one-on-one meetings is for industry to respond to the questions posed at Industry Day which could help SSC develop the future direction of telecommunications services. Conclusion The SSC Data Centre Networks Industry Engagement Day was an opportunity for senior executives to share with vendors the telecommunications transformation objectives, the high-level technical requirements and the security and procurement processes that will be employed. The event was well received by more than fifty (50) vendors that presented many thought-provoking questions to the panel on subjects such as, supply chain integrity and data centre network requirements related to capacity, locations, storage and distance limitations. The vendor and public service turn out, the thought-provoking questions from the vendor community and the straight-forward, sincere replies from the panelists indicated that the engagement goals of sharing plans and obtaining industry input was realized. Shared Services Canada wishes to thank all participants for making this engagement event successful. Page 7/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 Annex A – Agenda Data Centre Networks Industry Engagement Day Outaouais Room, Place du Portage, Phase IV 27 February 2014 From 1:30 p.m. to 5:00 p.m. TIME PRESENTER John Dullaert 1:3 0 - 1:35 p.m. Director, Telecommunications Transformation Program, Shared Services Canada (SSC) Peter Littlefield 1:35 – 2:05 p.m. Director General (DG), Data Centre Consolidation Program, SSC 2:05 - 2:45 p.m. Michel Fortin DG, Telecommunications Transformation Program, SSC Break Michel Fortin 3:00 – 3:45 p.m. DG, Telecommunications Transformation Program, SSC Brad McInnis Cyber Security Advisor, Information Technology Security Strategic Relationships Office, 3:45 - 4:15 p.m. Communications Security Establishment DESCRIPTION Opening Remarks and Industry Engagement Day Objectives SSC Transformation Program Overview Data Centre Networks – Inter-Data Centre Overview and Key Questions 2:45 – 3:00 pm Data Centre Networks – Intra-Data Centre Overview and Key Questions Supply Chain Integrity Information Assessment Patrick Mountford Director Cyber Security Strategy, SSC 4:15 - 4:30 p.m. Jason Weatherbie Director, Transformation Initiatives, Procurement and Vendor Relationships, SSC John Dullaert 4:30 – 4:50 p.m. Director, Telecommunications Transformation Program, SSC John Dullaert 4:50 – 5:00 p.m. Director, Telecommunications Transformation Program, SSC Collaborative Procurement Solutions Approach Questions and Answers Recap / Closing Remarks Page 8/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 Annex B – Industry Attendees * Attendance at Dartmouth or Toronto Data Centre Networks Industry Day, February 27, 2014, Industry Attendees 1 2020 Solutions In 28 2 Alcatel-Lucent 29 Juniper Networks Kihew Technologies LP (KTI Data Center)* 3 Avaya 30 Lockheed Martin Canada 4 Bell Canada* 31 Magor Communications Corp. 5 Bragg Communications Inc. (Eastlink)* 32 MarketWorks Ltd. 6 CA Canada Company 33 Modis Canada Inc 7 34 NetApp Canada Ltd 8 CFN Consultants CGI Information Systems & Management Consultants Inc. 35 Northern Micro 9 Ciena Canada, Inc 36 NUTANIX 10 Cisco Systems Canada Ltd 37 OnX Enterprise Solutions Ltd 11 CITPA 38 Oracle Canada 12 Cogeco Data Services Inc* 39 Plan Group Inc. 13 Commscope Inc. 40 PureLogic IT Solutions 14 CompuCom Canada Co. 41 PureSpirit Solutions 15 Computer Room Services Corporation* 42 Riverbed 16 Corsa Technology 43 Rockport Networks 17 DALIAN Enterprises Inc. 44 18 Decisive Technologies Inc. 45 Rogers Communications RuiRong Science & Technology Consulting Limited 19 Dell Canada Inc 46 Savoie Consulting and Solutions Inc. 20 F5 Networks 47 Scalar Decisions 21 FONEX data systems 48 Softchoice 22 Fortinet 49 TELUS Communications Company 23 Hewlett-Packard 50 TeraMach Technologies Inc. 24 IBISKA Telecom Inc. 51 The Coates Agency Page 9/10 Government of Canada Telecommunications Transformation Program Data Centre Networks Industry Day Summary Report Unclassified Version 1.0 May 30, 2014 25 IBM Canada Ltd 52 Tiree Facility Solutions 26 Integra Networks Corporation 53 TREND MICRO CANADA INC. 27 Itex inc. 54 VCE 55 VMware Inc. 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