Download Microsoft Registered Refurbisher This program is for small and

Microsoft Registered Refurbisher
This program is for small and medium-sized refurbishers across the globe that wish to supply refurbished PCs
preinstalled with Microsoft software to local consumers, and to qualified charities, non-profits, schools, and
government programs.
What is a Refurbished PC?
A refurbished PC is a used PC that has gone through one or more of the following processes that leave the PC
ready for use by a new owner:

Data wiping

Testing

Cosmetic repair and/or replacement of defective minor PC components
With respect to operating system licensing, a PC is considered to be a refurbished PC if it has the original
motherboard, or a replacement was made of a defective motherboard with one of exactly the same make, model
and specification. Major repairs, such as the installation of a new model motherboard, results in a “new” PC and
not a “refurbished” PC.
When is a new Windows operating system license required and when is one not required?
A new Windows license is not required for a refurbished PC that has:
(1) The original Certificate of Authenticity (COA) for a Windows operating system affixed to the PC, and
(2) The original recovery media or hard-disk based recovery image associated with the PC.
The operating system identified on the original COA indicates the edition of Windows that was originally licensed
for that PC and the refurbisher can use either:
(1) The original recovery media or
(2) The original hard-disk based recovery image to reinstall the operating system software specified on the COA.
If the original recovery media is not present, an end user can contact the original equipment manufacturer (OEM)
of the PC to obtain the appropriate recovery media for a fee—subject to availability. Second-hand recovery media
is sometimes offered for sale by individuals in various forums and markets. Purchasing media from unknown
sources is not recommended as it introduces the risks of copyright infringement, improper licensing and
infected/corrupted or incomplete software.
A new Windows license is required for a refurbished PC if:
(1) The refurbisher cannot obtain the original recovery media or
(2) The PC does not have a hard-disk based recovery image.
The refurbisher must purchase a new Windows license in order to provide the purchaser of the refurbished PC with
a genuine, licensed version of Windows on the PC.
Eligibility Requirements
● An online application process must be completed. Public or private and commercial or non-commercial
organizations are eligible to apply for the program.
● Organizations should be carrying out good quality computer refurbishment for end user customers.
● The citizenship licenses are available to refurbishers in all countries except the People’s Republic of China.
● For commercial customers, refurbishers should check online to ensure that commercial licenses for qualified
systems are available in their country.
Application & Membership Process
1. Complete online application process at
http://www.microsoft.com/registeredrefurb.
• Sign an online program agreement.
• Provide information that can be used to assess the application.
2. Microsoft will confirm the validity of application before granting a refurbisher the status of Microsoft Registered
Refurbisher.
• Applications are reviewed by the Microsoft Anti-Piracy group.
3. Members of the program are granted access to a secure portal in order to obtain product keys needed for their
licenses and, in some cases, must submit information about the PCs they supply.
4. All Registered Refurbishers are subject to audit and must meet environmental and data wiping standards
specified in the program agreement.
What are the differences between commercial licenses and citizenship licenses?
The Registered Refurbisher Program includes commercial licenses and citizenship licenses for different types of
customers. They are priced differently because citizenship licenses are for customers that Microsoft wishes to
subsidize. However, perhaps the most important difference is how they may be supplied.

Commercial licenses may be supplied to any type of end user customer, these including small
businesses, consumers, etc.

Citizenship licenses may only be supplied to Eligible Recipients as defined in the program agreement –
see below for more information about Eligible Recipients.
Is there a limit to the number of licenses that a refurbisher can preinstall through the program?
The program is designed to help refurbishers preinstall genuine Microsoft software on as many of the PCs that
they refurbish as possible. To help ensure that the products in the program are only used on the correct PCs, each
member of the program has a monthly allowance of product keys.
What is an Eligible Recipient?
Eligible Recipient is the term used to describe an organisation that qualifies to receive citizenship licenses through
the Registered Refurbisher program. Eligible Recipients include:

Eligible Charitable Organizations

Eligible Academic Users

Specially Approved Recipients
What are Specially Approved Recipients?
Specially Approved Recipients are projects, programs or groups of recipients that Microsoft has specifically
approved to be eligible for citizenship licenses. If you are working with an educational or community group that
are not currently eligible but that you feel could be supported by this program, please contact us. We will explain
how to obtain approval for specially approved recipients.
Are individuals eligible to receive citizenship licenses?
Yes, provided they are Qualified Individuals participating in a Technology Access Programme (TAP).
What is a Technology Access Programme (TAP)?
A TAP is a documented programme run by one of the following:

A charitable organization that would be considered an Eligible Charitable Organisation as defined in the
program agreement.

An academic organization that would be considered an Eligible Academic User as defined in the program
agreement.

A national, state/provincial or local government agency that distributes refurbished computers.
What types of individuals are considered Qualified Individuals for TAPs?
Qualified Individuals are individuals that meet one or more of the following criteria:

in a community with limited access to technology, and

registered with a disability, or

a member of a low income family. Examples of ways to identify low-income include those:

receiving state benefits based on need
Can other individuals that are not part of a TAP use a program license on a PC at home?
Yes. A PC preinstalled with a citizenship license can be used in any location (subject to applicable laws, such as
those regarding exports-imports). However, if it is to be used by an individual that is not part of a TAP, ownership
of the PC and the citizenship licence must remain with the organisation that qualifies as an Eligible Recipient.
For example, a charitable non-profit organisation may receive PCs preinstalled with citizenship licenses and then
loan them to their clients for use at home.
Do all Eligible Recipients qualify for all citizenship products?
No. Microsoft Office may only be supplied to Eligible Charitable Organizations and Specially Approved Recipients.
Eligible Academic Users are not eligible for Citizenship Office Products.
Eligible Academic Users may receive PCs preinstalled with citizenship licenses for Windows XP Professional only.
Microsoft Office 2007 may not be preinstalled on PCs for Eligible Academic Users. Microsoft’s Partners In Learning
program and the Academic Open licensing program provide cost-effective ways for educational establishments to
obtain Microsoft Office and many other products. The following web sites will be helpful.
Partners In Learning: http://www.microsoft.com/education/pil
Microsoft Education web site: http://www.microsoft.com/education