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DENVER POLICE DEPARTMENT 2000–2010 A DECADE OF ACHIEVEMENT TABLE OF CONTENTS Letter from the Chief ONE: DPD in the New Millennium TWO: The Whitman Legacy THREE: Model Policies FOUR: Major Events FIVE: Community Initiatives SIX: Leadership SEVEN: Collaboration EIGHT: Statistically Speaking NINE: Best Practices TEN: Technology ELEVEN: Major Program Enhancement TWELVE: Officer Training, Safety & Wellness THIRTEEN: Innovation FOURTEEN: Awards & Recognition FIFTEEN: The 21st Century 02 03 06 09 17 22 29 32 38 44 56 65 74 80 92 95 MISSION To deliver high quality public safety services so all people may share a safe and healthy environment. VISION The Department, in partnership with the community, will endeavor to achieve our mission by: • Fostering community participation • Investing in the development of its personnel • Implementing technologies that enhance policing operations • Improving the productivity of its support functions STRATEGIES • Strengthen proactive patrols by both Patrol Division and Special Operation Division Officers • Enhance investigations to solve more crime and remove career criminals and violent offenders from the community • Engage communities to increase their understanding of safety and their satisfaction with police TEN YEAR ANNUAL REPORT 01 MESSAGE FROM THE CHIEF It has been a great honor and privilege to serve as your Chief of Police over the past eleven years. Being the Chief of a large metropolitan police department comes with great responsibility as well as a tremendous amount of opportunity. I have never taken the responsibilities of this assignment lightly and I always strive to do what’s best for our Department and the people we serve. After more than 29 years of service to the citizens of Denver, I continue to be inspired by the daily sacrifices made by the men and women of the Denver Police Department. I frequently respond to incidents throughout the city and I am always in awe of the professionalism, teamwork and restraint demonstrated by courageous officers throughout our organization. Resourceful officers from every assignment in the department have successfully resolved thousands of incidents that were often not covered by the media and as such are not generally known or understood by the public we serve. Contrary to Hollywood’s usual depiction of emergencies involving the police, patience, sound judgment and proper tactics are the norm in Denver. Our department is filled with dedicated professionals who make us one of the finest law enforcement agencies in the world. The public we serve rarely has the opportunity to learn anything about the depth of our individual and collective commitment to our mission. We handle difficult and dangerous tasks so well that it is easy for most people to underestimate the complexity of modern policing. The imminent threats to our safety, security and our way of life in this country has become so complex that only the best equipped, trained and supported law enforcement agency can adequately protect its citizens. 02 DENVER POLICE DEPARTMENT Over the past decade, the Denver Police Department has proven that we are up to any challenge. Much of our success can be attributed to the direct support that we have earned from the citizens of Denver and their elected officials who have supported our efforts to professionalize and modernize their police department. They have been generous and active partners through their direct participation and tremendous financial support while holding us accountable to meet their expectations. As a Denver resident, and the most public representative of the Denver Police Department, it has been my privilege to interact with my fellow citizens during the best and worst of times. I continue to be overwhelmed by the frequent accolades from our community for the work performed by the men and women of our Department. I always make it very clear that I appreciate their support of the Department and that I will pass their gratitude along to the troops who do all the great work. This public support and confidence is an affirmation for the Denver Police Department and a source of well-deserved pride for our men and women who routinely put themselves in demanding and sometimes life threatening situations. I extend my sincere appreciation to the citizens of Denver, our elected officials and the members of the Denver Police Department for allowing me to serve as your Chief of Police. “A Decade of Achievement” is dedicated to the men and women of the Denver Police Department. Thank you for your dedicated service, support and hard work! Gerald R. Whitman Chief of Police ONE 20 0 0 -2 010 DPD in the New Millennium On December 31, 1999, governments of all sizes across the globe sat anxiously poised while world leaders kept a nervous eye on the television, an attentive ear tuned to both broadcast and emergency radios and a hand or two mindfully close to a computer humming on a desktop or nearby work area. A large number of the world’s population, particularly those in urban areas, was also pensively contemplative, wondering whether they had stockpiled enough provisions….enough food and water. TEN YEAR ANNUAL REPORT 03 A DECADE OF ACHIEVEMENT All eyes then focused on the first of the world’s major cities to enter the new millennium—Sydney, Australia. Following Sydney’s entry into the new millennium without apparent incident or disaster, the media cameras continued westward across each country and major city, with all still waiting and watching, looking for any signs that doomsday had actually arrived or planted its destructive seed of forthcoming anarchy and disaster. On December 31, 1999, almost 6,000 miles away from Sydney and 21 hours behind in the time zone, seated in a Command Center and surrounded by other Department command staff and members of the City’s Office of Emergency Management, the Denver Police Department’s Division Chief of Patrol, Gerald R. Whitman, kept a watchful eye on the arrival of the new millennium. He pondered the countless hours of planning, preparation and training that he had implemented and overseen throughout the past year in anticipation of the unpredictable swath of technological infrastructure devastation that had been forecast in the wake of Y2K. His continual question: Was the Department prepared? The answer: The men and women of the Denver Police Department stood ready and confident, unsure of what to expect but prepared for any possible outcome with tireless resolve, unparalleled dedication and unequalled commitment. Unbeknownst to then-Division Chief Whitman as he prepared for the global unknown and its potential impact on the citizens of the City and County of Denver was that he would soon be asking that same question, “Is the Department prepared?” more times in a single decade than had ever been asked in the history of the Denver Police Department. And, time and again, as that same question was asked from both within and outside the Department, the resounding response was answered in the same manner as it was on the very eve of the new millennium: The men and women of the Denver Police Department stood ready and confident, unsure of what to expect but prepared for any possible outcome with tireless resolve, unparalleled dedication and unequalled commitment. 04 DENVER POLICE DEPARTMENT Almost with a sense of poetic irony, not only was the world facing the dawn of the new millennium at 11:59 p.m. on December 31, 1999, a new century born of unprecedented technological and social advancements was on the horizon. This century would usher in changes in global leadership, political shifts in personnel and philosophy, unprecedented economic development, previously unseen medical and military advancements, and significantly greater expectations of justice and accountability from the growing worldwide populous. The Denver Police Department stood poised to turn the millennium corner and find itself faced with the significant challenges of addressing the needs of a 21st century law enforcement agency within a progressive City—a city that, within the decade, experienced an estimated 10.2% growth in resident population. During this same ten-year span, the Denver Police Department only increased its authorized strength of sworn officers by just less than 1% and the Criminal Investigations Division saw a reduction in staffing by 5%. While its resident population is of interest to any city, municipality or law enforcement jurisdiction, one of the continual and unique challenges to the Denver Police Department also involves the daily commuter and visitor “swell.” As Denver is the business and visitor center of the surrounding nine county metro area that supports a population of approximately 2 million residents, the actual resident population within the City and County of Denver accounts for only a percentage of the Denver Police Department’s responsibility for service and protection. At any given time it is estimated that hundreds of thousands of non-Denver residents may be in the City and County of Denver, commuting to and from work, attending an event at any number of the major sports and entertainment facilities within the City or just visiting Denver (over 600 million people have arrived or departed from Denver International Airport since it opened in early 1995). This “swell” increases the actual population in the City by an estimated 48% each day. D P D I N T H E N E W M I L L E N N I U M Mayor Wellington E. Webb Mayor John W. Hickenlooper Mayor Guillermo (Bill) V. ViDal 1991-2003 2003-2011 2011-PRESENT As the dust of the non-events of Y2K quickly settled in Denver, police operations returned to normal and the City’s top administration began looking forward to the challenges and expectations of the new century. One of the first orders of business for Mayor Wellington E. Webb was to appoint a new Police Chief in the Denver Police Department. His choice? A well respected, progressive and experienced law enforcement professional that, through the nineties, had pushed the Denver Police Department towards new levels of excellence through enhancements and improved services as well as developing a new community-partnership focus throughout the City. In February 2000, Gerald R. Whitman was sworn in as the Denver Police Department’s 67th Chief of Police since Wilson E. “Bill” Sisty was appointed as Denver’s first formal law enforcement Marshall in 1859. Gerald Whitman first served as a police officer in 1976 in Ames, Iowa. From 1978-1982, he served as a Police Agent for the City of Lakewood. In 1982 he became a Denver Police Officer, moving with a record-setting pace up the ranks from Patrol Officer, Field Training Officer, Sergeant and Lieutenant. In January 1995, he was named Captain of District Six (a new Patrol District that he created, planned and implemented). In 1998, Whitman was named Division Chief of Patrol and oversaw all uniformed patrol operations. As this century dawned with the appointment of a new Chief of Police, the sun has now set on its first decade under Chief Whitman’s leadership with the conclusion of the Denver Police Department’s celebration of its sesquicentennial–150 years of ever-evolving, adaptive and progressive services, polices, procedures and practices that, through dedication and an ongoing effort to raise the bar of excellence, have propelled the Denver Police Department to its current position as one of the nation’s most widely recognized and premier law enforcement agencies in the United States. Chief Gerald R. Whitman To date Chief Whitman holds the unique distinction and honor of being the longest serving Police Chief in Denver’s history and the only Chief to be appointed by four different Mayors. TEN YEAR ANNUAL REPORT 05 A DECADE OF ACHIEVEMENT TWO 20 0 0 -2 010 The whitman legacy Chief of Police Gerald R. Whitman has always been an advocate of best practices and research-based solutions. It is never sufficient to continue a policy simply based upon the notion “That is how we have always done it.” Under Chief Whitman, the Department constantly reviews its policies and procedures and researches what is being done elsewhere, continually looking for promising initiatives to enhance the safety and security of the citizens of Denver and to create the most professional and efficient agency. T h e w h i t m a n l e g ac y The Department continually looks for emerging trends in case law, technology, training and criminology. This process is expressed in the following report designed to provide a summary of the innovations, enhancements and improvements that have been accomplished over the past 11 years. Due to the Department’s constant efforts, the Denver Police Department is recognized as a national leader in Use of Force Policy, Taser Use Policy, Crowd Management, and Victim Services, among others. Recently the Denver Police Department has been in the national spotlight as host of the International Association of Chiefs of Police (IACP) annual conference (2009), and was on the world stage for the Democratic National Convention (2008). In both instances, the planning and execution of major events by the City and County of Denver and the Denver Police Department has been widely recognized as leading the way in law enforcement. During his tenure, Chief Whitman has been deeply involved with community and professional organizations. The following list highlights a number of the boards and commissions on which he has served: Community Involvement • Opened Neighborhood Police Storefronts in Baker/La Alma, Cole, Highlands, Capitol Hill, Park Hill and Curtis Park/Five Points neighborhoods • Founding Member of the Denver Police Department Front Rangers Cycling Club, a non-profit youth cycling club for children at risk since 1993. • Member of the Hampden Heights Civic Association since 1987. • Board member of the Homeless Commission • Commissioner for the Commission for People with Disabilities, Human Rights and Community Relations since 1997. • Board member of the Open Door Youth Gang Alternatives since 2000 • Board member of the Police Activities League (PAL) since 1998 • Board chair of the Denver Police Officers Foundation since 2000 • Board member P.O.S.T. (Police Officers Standard and Training) since 2000 • Member for Invest in Kids, Fight Crime • Member of the Mile High Optimist Club of Monaco South since 1989 • Board member of the D.V.S.C. (Denver Victims Service Center) • Member of the Board of Directors for A.M.E.N.D., a non-profit domestic violence counseling agency • Member of the Community Advisory Board of the Colorado Anti Violence Project TEN YEAR ANNUAL REPORT 07 A DECADE OF ACHIEVEMENT Professional Organization Involvement PARC REPORT • Member of the M.G.T.F. (Metro Gang Task Force) • Member of the Rocky Mountain HIDTA Executive Board • Board chair of the Front Range Task Force • Board chair of the Front Range Task Force, Fugitive Location and Apprehension Group (F.L.A.G.) • Member of the Major Cities Chiefs Association • Member of the Executive Board of the Major Cities Chiefs Association • Member of the P.E.R.F. (Police Executive Research Forum) • Member of the I.A.C.P. (International Association of Chiefs of Police) • Member of the C.A.C.P. ( Colorado Association of Chiefs of Police) • Member of the M.A.C.P. (Metro Area Chiefs of Police) • Member of the I.A.C.P. Victim Services Committee SELF-EVALUATION AND RESEARCH The heart of any commitment to “Best Practices” is continual evaluation of your policies and procedures and comparison with national trends and results from other agencies. Over the last decade, the Denver Police Department has had independent experts evaluate the department and make suggestions on how to improve operations and outcomes. We have also participated with city-wide surveys of citizen perceptions of our operations and compared them to nationwide survey results. In addition, we have used several academic partnerships to receive fresh, independent evaluations of aspects of our operations. We continue to develop new academic partnerships. We foster interest in being an academic partner by offering undergraduate and graduate intern positions. ANNUAL CITY SURVEY BY NATIONAL RESEARCH CENTER, INC The Denver Police Department conducted the City’s first survey of citizens through the National Research Center, Inc. in 2002. He has continued this effort every year since. This survey is an opportunity to ask citizens about their perspectives on the community and their experiences with various community services. Public Safety Survey 09 Safe in Day Safe at Night Safe Downtown Day Safe Downtown Night Safe From Violent Crime 08 07 (Police Assessment Resource Center) In 2008, the Office of the Independent Monitor (OIM) requested that the Police Assessment Resource Center (PARC) conduct a review of the Department’s Use of Force policies, practices and training. In addition, PARC reviewed twentyfive police shootings to assess the thoroughness of those investigations. They wrote: “We conclude that the DPD today meets and even exceeds national standards in many areas, making the DPD one of a handful of American police departments becoming a national leader. During the course of our investigation, we observed that the Chief of Police, the Mayor, the Manager of Safety, the District Attorney’s Office, the COB, and the Independent Monitor appear to have common goals and expectations and work together well. We commend Chief Whitman for his goals and aspirations for the DPD and his willingness to work together with others, inside and outside the police department, to bring them to fruition and improve the DPD.” The full text of the report can be found at: http://www.parc.info/client_files/Denver/6-4%20The%20 Denver%20Report%20final.pdf ORGANIZATIONAL ASSESSMENT: “POLICING DENVER” In 2002, the Denver Police Department commissioned an outside consulting firm, PSComm, LLC, to complete a thorough organizational assessment of the agency. Areas reviewed included: • Commitment to Community Policing • Management and supervision • Investigative operations • Handling of citizen complaints • Financial systems • Use of modern technology National 06 05 04 03 02 Average Comparison 93%90% 88%88%88%88% 89% 88% 66%59% 58%59%59%60%64%62% 82% 84% 80% 80% 77% 78% 82% 80% 38% 43% 36% 38% 40% 38% 41% 42% 50% 47% 39% 31% 34% 33% 39% 36% 89% 61% 80% 40% 39% City Pop 300,000+ Similar Below Below Below Below Above Above Above Similar Similar The data shows that in 2009 the police department had improvements over the average of all years in every category, except for feeling safe downtown at night. These figures were similar to or below national averages, but were above or similar to those of cities with populations greater than 300,000. Denver’s 2009 population was estimated at 610,000. 08 DENVER POLICE DEPARTMENT THREE 20 0 0 -2 010 Model Policies To slightly paraphrase the Nobel Peace Prize winning Secretary of State Henry Kissinger, “No policy, no matter how ingenious, has any chance of success if it is born in the minds of a few and carried in the hearts of none.” Over the past decade, the Denver Police Department has been committed to an ongoing review and analysis of every policy. Cooperation and buy-in have been achieved through the inclusion of top-down as well as bottom-up analysis and input. Additionally, community partnership and collaboration have given the public a significant voice in the revision and effective implementation of a significant number of Department policies. A DECADE OF ACHIEVEMENT VEHICULAR CHASE POLICY The Department adopted a new policy regarding vehicle pursuits that was designed to protect officers and citizens during this high-risk activity. The most significant change with this policy is the standard that must be met before officers may pursue. The criterion for the initiation of vehicular pursuits was modified to balance the need to apprehend criminals and the public’s expectation of safety. In order to pursue a vehicle, an officer must presently know that the suspect has committed a crime of violence, such as a homicide, aggravated assault or robbery. Property crimes such as burglary and auto theft are not sufficient reason to risk a pursuit. In addition, the officer must consider the road, traffic, and weather conditions and their impact on safety during a pursuit. The officer must also look at the time of day, direction of travel and type of neighborhood to assess the risk to the public. If the risk to the public outweighs the importance of the pursuit, then the pursuit should not start. If a pursuit is initiated, circumstances should be constantly reevaluated, and an officer can and should terminate a pursuit when there is increased risk to the public. A supervisor is also required to manage each pursuit and independently assess the risk to the public. The supervisor may terminate the pursuit at any time. If for some reason a supervisor cannot be found, a dispatcher can terminate a pursuit. The Denver Police Department has also authorized other means to end a pursuit. Officers may utilize the helicopter to track down a suspect vehicle, without using pursuing police cars. Often, when police cars break off and allow the helicop- 10 DENVER POLICE DEPARTMENT ter to monitor the vehicle surreptitiously, the suspect driver slows down and tries to blend in with traffic, reducing the risk to the public. The Department may also use a stop-stick to puncture the tires of a fleeing vehicle, although this procedure must be done with a supervisor’s permission. Denver Police Officers have also been trained with the Pursuit Intervention Technique, or PIT maneuver. The PIT maneuver involves a pursuing police car matching the speed and making gentle contact with the vehicle being pursued, attempting to spin it out, often triggering the fuel interruption device. The PIT maneuver must also be approved by a supervisor. Due to the drastic crimes necessary to initiate a pursuit, use of extreme measures can usually be authorized early in a pursuit. So, what about situations where the crime is not sufficient to pursue or the vehicle gets away? If we have a good vehicle plate number and/or know the driver’s identity, an officer may use the “Eluding no Pursuit” procedure. The officer calls in the procedure and describes the vehicle. He or she then fills out an Eluding No Pursuit form. Traffic Investigations Bureau detectives then investigate. Often they are able to identify and charge the driver, or seize and hold the vehicle as evidence. The vehicle may also be subject to public nuisance filing and taken from the traffic offender. Sound criteria for initiating and terminating a pursuit, combined with tools to end a pursuit quickly, plus effective ways to deal with people who elude, but are not pursued, gives Denver a model Pursuit Policy. The average pursuit in Denver lasts under one minute. M O D E L P O L I C I E S DOMESTIC VIOLENCE POLICY USE OF FORCE POLICY The Denver Police Department, long considered a national leader in the investigation and response to domestic violence, adopted one of the strongest domestic violence response policies of its kind. This policy has become a model for other agencies desiring to improve their response to domestic violence victims and cases. Founded in the concept of evidence-based prosecution, the policy sets strict guidelines for officer and victim assistance response, and takes a major step toward preventing dual arrest. A two year project culminated in October 2002 with the adoption of a completely overhauled Use of Force policy, written by a committee that included representatives from patrol, investigations, internal affairs, administration, the district and city attorney’s offices, civil liability, and the training bureau. Nationally recognized experts also advised the committee on use of force and applicable laws. As a result, officers have a much clearer set of guidelines to help them decide when force is appropriate and in what degree. Beginning in 2005, several members of the Denver Police Department’s Domestic Violence Investigations Unit (DVIU), Victim Assistance Unit (VAU), Denver City Attorney’s Office and Denver District Attorney’s Office began exploring the creation of a multi-disciplinary domestic violence case review process and project. In 2006, through a sizeable grant from the Office for Violence Against Women, this exploratory idea became reality and branched out to include community-based victim service providers and other criminal justice professionals. Beginning in 2006, members of the DVIU, VAU, City Attorney’s Office, District Attorney’s Office, Project Safeguard, SafeHouse Denver, the Denver Domestic Violence Coordinating Committee and AMEND began meeting every day (Monday – Friday) to review every case of domestic violence charges (city- and state-level) to assess risk and safety concerns and to provide enhanced, more collaborative and timely outreach and services to the victims in these cases. Since its inception, the DV Triage Project has continued to evolve and expand and has been held out as a national model of effective collaboration resulting in positive impacts on victims involved in incidents of domestic violence. In November 2002, training began on the new Use of Force policy and less lethal options. By 2003, the entire Patrol Division had been trained and 191 Tasers were deployed. By July 2003, all operational personnel were trained and the policies were officially published in the Department Operations Manual. In the same year, the Department began certification of its officers in Krav Maga, an Israeli martial arts system designed to teach officers self-defense tactics. This technique is an enhancement to the Arrest Control Tactics (ACT) system. In 2004, the Department deployed other less lethal options including beanbag shotguns and pepper-ball air guns. These options complement other tools such as expandable batons and OC Spray. The Denver Police Department has been taking a proactive approach to reduce the number of officer-involved shootings by giving officers more lifelike training and more less lethal options. Training given to each member of the Denver Police Department stresses that the least amount of force necessary to control the situation is deemed the most appropriate. TEN YEAR ANNUAL REPORT 11 A DECADE OF ACHIEVEMENT USE OF FORCE REVIEW BOARD (formerly the Firearms Discharge Review Board) As of November 2001, a tactical firearms training officer assigned to the training bureau is now part of the Use of Force review process. This officer serves in an advisory capacity with regards to tactics, officer safety and training issues. When needed or requested by the board, this officer will provide additional training to correct or enhance officers’ response to or performance regarding deadly force encounters. TACTICS REVIEW BOARD In 2006, in accordance with a recommendation from a consultant’s comprehensive organizational review, the Department created the Tactics Review Board. The Board’s mission is to review tactical situations or critical incidents in order to determine: compliance with existing policy, procedure, or training; the need for revisions to policy, procedure, or training; and proper management of the situation by supervision and command. Additionally, the Tactics Review Board is charged with the responsibility to review and make recommendations on tactics under consideration by the Department for adoption as a tactical option. The Board is composed of members of various ranks and from various types of assignments throughout the Department. In keeping with the Department’s goal of transparency, the Board members also include two officers from outside agencies in the Denver metro area. This allows for validation of Denver’s tactics and safety measures, and gives insight as to how other agencies might handle similar situations, assisting the Department in its ongoing efforts to identify and adopt best practices in all areas of the profession. DISCIPLINE AND INDIVIDUAL OFFICER ACCOUNTABILITY The Denver Police Department developed managerial accountability (through C.O.R.E) to hold commanders accountable, but a fair and workable system was needed to hold individual officers accountable for their actions. The Department created a board to review the discipline process, looking for weaknesses and areas that needed improvement. As a result, the entire disciplinary process was revamped and a discipline matrix was created to guide the penalties meted out to assure fairness and consistency. The disciplinary record-keeping database was upgraded and an early warning system implemented to address officer behavior before it became a serious problem. Also, a Professional Standards Unit was created to monitor professional standards within the developing legal, social and technological environment. To hold officers accountable for their actions, the department must convey its expectations for each rank so that they know what their duties and responsibilities are. 12 DENVER POLICE DEPARTMENT DISCIPLINARY SYSTEM In an effort to improve police accountability to the public, the City and County of Denver established the Office of the Independent Monitor (OIM) in August 2005, as an independent, unbiased office within the City government. The OIM is responsible for monitoring all community complaints regarding allegations of misconduct involving members of the Denver Police and Sheriff Departments, monitoring Internal Affairs Bureau (IAB) investigations of complaints against Denver law enforcement officers and making disciplinary recommendations to the Manager of Safety. Additionally, the OIM is responsible for recommending policy changes to the Mayor, Manager of Safety, Police Chief, Undersheriff, Fire Chief and City Council. The other key feature of the 2006 overhaul was the introduction of mediation. Often, a complaint can be resolved by having the complainant and the officer sit down and “talk it out,” in the hopes that when each understands the other’s position everyone will realize that the issue may not have been disciplinary in nature in the first place. Professional mediators oversee the meeting, and at the conclusion of the meeting the formal Internal Affairs investigation is “Declined.” Complainants and officers alike report a high degree of satisfaction with the mediation process. DISCIPLINARY MATRIX In October 2008, the Denver Police Department instituted a new approach to discipline designed to ensure an equitable, consistent, and timely discipline process that gave officers fair notice of the standards expected of them and the consequences for not meeting those standards. The Matrix, as it is known, organizes and categorizes the various rules and regulations of the Department into graduated tables, each with a presumptive penalty range that can be increased or decreased based upon articulated aggravating or mitigating circumstances. The Matrix also dictates strict timelines for the completion of an internal investigation, ensuring that discipline is received in a timely fashion so as to connect the behavior to the consequence. The Matrix was the result of a three-and-one-half year effort that brought together more than 100 committee and subcommittee members who undertook a thorough evaluation of the current discipline system and recommended changes where needed. To ensure impartiality, the members were drawn from a wide cross-section of Denver stakeholders, including the Denver Police and Sheriff Departments, the Denver Police Protective Association, the Mayor’s Office, City Council, the City Attorney’s Office, the Office of the Independent Monitor, the Citizens’ Oversight Board, the Civil Service Commission, Denver Health Medical Center, the University of M O D E L P O L I C I E S Colorado at Denver, the Colorado Attorney General’s Office, Denver County Courts, and several individual Denver citizens as well as community and faith organizations. Additionally, the Washington D.C.-based Police Executive Research Forum (PERF) was employed to assist in the process. base which allowed capture and tracking of much more data than the previous system. This enhancement also enabled better reporting, which in turn allowed for better decisionmaking, both for individual officer’s disciplinary cases as well as for the entire disciplinary system. The group’s mission was to create a fair, rational, efficient, consistent discipline system which reflects the goals, values, and priorities of the Denver Police Department and promotes respect and trust within the Police Department and with the community it serves. To this end, the committee performed an extensive review of disciplinary practices from police agencies across the nation. Corporate and educational disciplinary models were also reviewed. This compilation of research provided a foundation for the revisions, which the committee reviewed and discussed. Additionally, the committee reviewed some of the department’s past disciplinary decisions, as well as decisions of the Denver Civil Service Commission, to help understand the strengths and weaknesses of former policies and prior systems. The challenge was to create a system that was specific to the needs of the City of Denver and the Denver Police Department. EARLY IDENTIFICATION AND INTERVENTION SYSTEM (EIIS) CUFFS DATABASE PROFESSIONAL STANDARDS UNIT / PERSONNEL ASSESSMENT SYSTEM In support of the changes to the disciplinary system, the database that tracks Internal Affairs complaints, known as the Complaint Use of Force Filing System (CUFFS), was upgraded. The system was rebuilt around a more robust data- This system gathers information on each individual officer during the performance of duty. Some of the areas where information is gathered include: officer assignment and assignment history, leave and overtime, off-duty work information, work- related injuries, awards and commendations, training records, Internal Affairs complaints, use of force, arrests made, citations written, police pursuits, field contact cards, and officer-involved shootings. This data also includes suspect information relating to race, age, gender, as well as location, dates and times. The information can be used for early detection of a particular officer(s) that are far outside the average. Once the officer is identified, an effort is made to look at and identify the cause and intervene with positive training and/or behavior modification techniques. In 2002, as part of a reorganization pursuant to an organizational assessment, the Denver Police Department created the Professional Standards Unit (PSU) as an adjunct to Internal Affairs. The unit would eventually administer the TEN YEAR ANNUAL REPORT 13 A DECADE OF ACHIEVEMENT department’s early warning system, known as the Early Identification and Intervention System, or EIIS. The goal of EIIS and PSU was to identify officers who were experiencing performance issues and provide early interventions in order to get the officer back on track, before the issues became disciplinary in nature. PSU achieved this by scanning various Department databases and comparing data in order to identify changes in officers’ performance. PSU was created with funding from the United States Department of Justice, which was used to develop a custom computer application for data extraction and analysis. The application was made available to Department supervisors and managers in order to give them the information they needed to effectively lead their officers. In 2007, EIIS underwent an evolutionary shift and the process changed from a top-down approach driven by Internal Affairs, to a bottom-up approach that involved the officers’ chain of command more than ever before. With the new approach came a new name – the Personnel Assessment System, or PAS – and a diverse board of officers, supervisors, and managers that drove decision-making about the level of intervention necessary for a given officer. PAS is considered a best practice in the law enforcement profession, and PSU has assisted many departments nationwide in their efforts at building a similar system. DUTIES AND RESPONSIBILITIES FOR EVERY RANK Beginning in 2006, the Department initiated a thorough review of its Operations Manual sections that outline and identify the written duties and responsibilities of police employees. The resulting revisions to this section of the Operations Manual produced detailed and comprehensive guidelines and directions for every rank and appointed position within the Denver Police Department, thus increasing employee accountability and responsibility to their assigned duties. CROWD MANAGEMENT Denver is the seat of state government, and an active sport and convention destination. The City has been the venue for many events of national and international importance. As such, Denver attracts protestors of every possible topic on every possible side of each issue. Crowd management is an important element of DPD’s peace-keeping duties. Denver Police use effective crowd management techniques while preserving the constitutional rights of citizens. Chief Whitman led a nationwide search for best practices and was personally involved in writing a new crowd management policy and a Rules of Engagement Matrix to guide officers’ actions and commanders’ decisions. The Department also adopted best practices in field force formations and tactics and adopted a limited set of less lethal tools for crowd management applications. This technology, policy, training and field application were tested by several large and small events during the last decade. 14 DENVER POLICE DEPARTMENT CROWD MANAGEMENT POLICY Prior to the DNC, the Denver Police Department possessed extensive experience in the handling of large crowds, planned demonstrations and unplanned civil disturbances. Despite this experience, in preparation for the DNC, Chief Whitman directed a complete review of the Department’s training, tactics and management practices to ensure that they were current with the most effective methods to deal with these types of events. The Patrol Division updated the Department’s Crowd Management Manual. This detailed document discussed the Department’s philosophy, training and newly-revised tactics. It was the first time there was an incorporation of not only the Rules of Engagement, but also expectations of the officers under the new Rules of Conduct. These rules were augmented by the new Crowd Management Matrix, which described in detail how officers should respond to increasing levels of behavior. The Denver Police Department required that all officers who were assigned to a crowd management post, regardless of the agency from which they came, comply not only with the Crowd Management Manual, but the Department’s Use of Force policy as well. Based on this review, a number of modifications were made to the DPD’s operating methodologies: Rapid Deployment Research of protestor tactics led planners to build a plan based on small units and mobility of movement. One of the methods by which this was accomplished was the acquisition of nine Rapid Deployment Vehicles (RDVs). These were Ford Expeditions fitted with outriggers and handrails that permitted eight officers to stand on the outside. This one vehicle was used to move 10 officers and all of their equipment quickly to problem areas. Based on extensive review, the Department opted for a wide range of less lethal tools for the crowd management teams. Individual officer equipment To ensure that officers were fully protected, and as comfortable as possible, they were equipped with new, individually issued protective gear. The Department also directed planners to aggressively reach out to every organization or group that was likely to express their views during the convention. This included groups that applied for permits for their activities and those that didn’t. Officers met with the group’s leadership to discuss their wishes and the City’s expectations as to their activities. Pamphlets were provided to organizers for distribution to their members entitled Your Rights to Demonstrate and Protest. The officers were often present with the group and M O D E L P O L I C I E S marched with them during the events. The relationships established were critical on a number of occasions and prevented unnecessary conflict and violence. This liaison effort was a major factor in the overall positive experience Denver had with all of the groups who expressed themselves. DRUG DETECTOR K-9 MANUAL In 2006, the Denver Police Department moved the Drug Detector Dog Program to the Vice Drug Control Bureau from the METRO/SWAT Canine Unit. The METRO/SWAT Canine Unit utilizes patrol dogs for the search and apprehension of criminals. There are a number of “drives” and “character traits” that must be taken into consideration during the selection test for police canines. Patrol dogs must be able to physically apprehend a criminal suspect on command. Drug dogs use a “play response” in drug detection training and thus train very differently. Drug dogs are also taught generally to have a passive indication so that they do not tear up people’s private property. A passive response also may go unnoticed by a suspect. Drug Detector Dogs also need controlled substance training aids (CSTAs) to train. The Drug Detector Dog Program needed to have rules and procedures for making, renewing, checking out and tracking CSTAs. To avoid any appearance of impropriety, the Drug Detector Dog Program must assure tight compliance with CSTA storage, monitoring, check-out and check-in activity and timely renewal, so that the dogs train using fresh scent of the five drug types used in training. The Drug Detector Dog Manual was revised in 2010. The METRO/SWAT K-9 Unit currently has the option to train in dual-purpose disciplines. Patrol is the primary discipline, and explosives or drug detection capabilities the secondary discipline. This change made a common review and agreement of procedures, training and certifications necessary. U-VISA POLICY In 2000, Congress passed the “Victims of Trafficking and Violence Protection Act of 2000,” in part to assist immigrant crime victims who cooperate with law enforcement investigations and to help create a positive relationship between law enforcement and immigrant victims who may be hesitant to notify or work with law enforcement agencies due to immigration status. Following the passage of this legislation, there was significant confusion among law enforcement agencies, prosecutors and other criminal justice agencies regarding the governing regulations and use of the U-Visa. The Department directed that all necessary information to establish a responsive policy that supported the population of immigrant crime victims in Denver that may qualify for this Federal benefit be pursued. TEN YEAR ANNUAL REPORT 15 A DECADE OF ACHIEVEMENT Members of the Department regularly consulted with one of the original bill’s authors. They developed a training bulletin and internal policies and procedures that were clearly in support of the federal regulations. The Department also reached out to a number of metro-Denver based immigration attorneys and developed one of the most responsive U-Visa policies and procedures in the State. The Department staffs a Public Information Office that is available 24 hours a day to regularly address media inquiries, publish crime alerts and maintain open lines of communication with all of the Denver-area media outlets, and also work routinely with the Records Coordinator in the Manager of Safety’s Office to assure that timely and accurate information is made available to a media source or the public. SECONDARY EMPLOYMENT POLICY REVISION The DPD directed a thorough review and re-write of the department’s Media Relations policy contained in the Department’s Operations Manual that is also publicly available and posted on the Department’s website. The Denver Police Department directed a drastic overhaul of the department’s Secondary Employment policy. This was necessary to accommodate large changes in the way TeleStaff software had changed how secondary employment was approved and monitored. In addition, the change required that all personnel conducting plainclothes secondary employment assignments take a plainclothes class from the Vice Drug Control Bureau. This was to address some situations where plainclothes officers working secondary employment had used unsafe tactics. MEDIA POLICY Continual connection with the public is of paramount importance to the Department in its effort to maintain public safety through crime prevention and crime reduction strategies. A key tool for this connection is the Department’s relationship with the media. To this end the Department has revised its policies related to the media over the past several years to provide for an effective and transparent process to keep the public informed of important issues or concerns related to public safety. 16 DENVER POLICE DEPARTMENT RECORDS COORDINATOR The Manager of Safety is the official custodian of all records kept or maintained by the Denver Police Department. In 2006, the Manager created the position of Department of Safety Records Coordinator, who was delegated the authority to release records. The Records Coordinator receives, analyzes and evaluates records requests made by the media, businesses and private citizens pursuant to the Colorado Open Records Act and the Colorado Criminal Justice Records Act and compiles and releases appropriate information. In this information age, the Records Coordinator provides a vital link between the Denver Police Department and the community it serves. FOUR 20 0 0 -2 010 MAJOR EVENTS Over the past decade, DPD has successfully managed a number of sporting and entertainment events and parades throughout the year. Notable events include the Stock Show Parade, Martin Luther King Jr. Marade, Saint Patrick Day Runnin’ of the Green and related festivities, Colorado Rockies Opening Day events, Fourth of July fireworks shows, Columbus Day Parade, Octoberfest, and the Veteran’s Day Parade. The annual holiday Parade of Lights and New Year’s Eve celebration on the 16th Street Mall draws tens of thousands of visitors. The Denver Police Department works closely with event organizers in providing traffic control and security for these events. A DECADE OF ACHIEVEMENT Downtown Denver is the civic center of the State of Colorado and houses many state and local government offices. The Denver City and County Building, the Denver Detention Center and Lindsay Flanagan Courthouse, the Colorado State Capitol, U.S. Mint, Federal Reserve Bank, U.S. District Court and Federal Building are all within the boundaries of District Six. The Denver Police Department enjoys close relationships with law enforcement counterparts at these facilities. Many of these sites are targets for protest activity and a consultative relationship allows for successful response to such events. The most notable event of the past decade was the Democratic National Convention. The Denver Police Department’s network of alliances with local, state, and federal law enforcement proved critical to the success of this event. It is through the successful partnerships that have developed over the course of the past decade that DPD is able to provide the service that it does. 18 DENVER POLICE DEPARTMENT MAJOR EVENTS Originally founded as a mining town in 1858 on the banks of the South Platte River during the Pikes Peak Gold Rush, Denver City, a part of the Western Kansas Territory, was named after the Kansas Territorial Governor, James W. Denver, by a land speculator named General William Larimer. Denver City was a staked claim that overlooked the confluence of the South Platte River and Cherry Creek, directly across from the mining settlement of Auraria. Today, this original mining claim and adjoining settlements are the site of Confluence Park in downtown Denver, the ‘Mile High’ City and ‘Queen City’ of the West. Although the geographical size of the City and County of Denver is significantly smaller than its surrounding, neighboring counties (except for Broomfield), Denver is the most populous city in a 500 square mile radius and is the 24th most populous U.S. city in the nation. As the business and visitor center of a 12-county metro area of more than 3 million residents and holding the distinction of having the 10th largest central business district in the United States, Denver is a regular host to many major events requiring significant organizational and tactical planning by the Denver Police Department. As a regular course of business, the Denver Police Department maintains plans for sizeable events such as Broncos games, Rockies games, Nuggets games, concerts and other events at the Pepsi Center, Denver Performing Arts Complex as well as the numbers of parades and events that occur throughout the city on a regular or annual basis. M A J O R E V E N T S Aside from the regularly scheduled events, Denver has hosted some significant major events in the past eleven years involving unprecedented departmental organizational planning and preparation. HOST OF THE 2009 INTERNATIONAL ASSOCIATION OF CHIEFS OF POLICE CONFERENCE In 2009, over 15,000 law enforcement professionals and their family members (from more than 72 countries) gathered in Denver for the 116th annual International Association of Chiefs of Police Conference hosted by the Denver Police Department. Since its formation in 1893, the International Association of Chiefs of Police has met annually to share insight, learn about promising practices, and discuss up-and-coming technology. Each year thousands of law enforcement executives come together to continue this tradition by attending training sessions, networking with peers, and exploring the state-of -the-art Expo Hall. Over 150 education sessions are offered to attendees. Law enforcement executives make presentations on current issues and trends while sharing lessons learned. Topics from past conferences include, but are not limited to, strategies for leading change in police culture, how to survive a vote of no-confidence, online learning and operational support, public law enforcement and private security collaboration, violent crime, use of force issues, training, and case studies. IACP assembles the newest products and the latest technologies at the largest exposition designed specifically for law enforcement. More than 800 companies showcase their products and services geared towards law enforcement. The following six pavilions showcase all department needs: communication/IT; vehicles/accessories; weapons and tactical/ protective equipment; administration and training; forensic/investigation; personal equipment (includes uniforms, badges, footwear, etc). HOST OF THE 2008 DEMOCRATIC NATIONAL CONVENTION The Denver Police Department was the lead law enforcement agency for the 2008 Democratic National Convention. Because of the size and scope of the event, the preparation, planning, and training occurred over several years. When the actual event arrived, the Denver Police Department was ready, and it was a nearly flawless response. Similar events in other cities (including that of the GOP in Minneapolis a week later) are often marred with mass arrests and violent protests. The 45th Democratic National Convention (DNC) was held in Denver, Colorado from August 25 to August 28, 2008. The United States Secret Service (USSS) served as the lead federal agency for planning and implementation, the FBI for crisis management, and FEMA was the lead for consequence management. The USSS and DPD established 18 planning committees comprised of federal, state and local agencies that developed and implemented a comprehensive DNC Safety and Security Plan. The DNC required the collaborative participation of 107 local, state and federal agencies, which required over 3,200 local, county and state law enforcement officers dedicated just to this event. There were 21 dignitaries who were provided special security details, 31 governors and their wives, as well as 500 dignitaries from the National Democratic Institute. The event drew approximately 5,200 media inquiries. Volunteers were an essential part of the program. There were 646 volunteers from 32 different churches that helped. They contributed over 14,000 hours, averaging 22 hours per volunteer during the 4-day convention while they served over 50,000 meals. The DNC brought unprecedented worldwide attention to the City of Denver. An estimated 35,000 participants attended the convention including 15,000 national and international media representatives. The DNC provided the stage from which thousands of individuals voiced their political views through mass gatherings, parades and protests. TEN YEAR ANNUAL REPORT 19 A DECADE OF ACHIEVEMENT Over 600 additional special events in conjunction with the Convention were held at venues throughout the downtown area and neighboring cities. The DNC and the associated events presented the City of Denver with the highest levels of security challenges to ensure the safety of visitors and citizens, and the protection of public infrastructures and private business properties. Funding for DNC safety and security was provided through a $50 million Department of Justice grant. To insure fiscal stewardship, the City of Denver imposed a process upon which local and state agency requests for personnel, equipment and material costs had to be justified and prioritized. This process enabled the City to ensure that operational costs did not exceed the security budget. In the end, the City returned approximately $7.5 million dollars to the federal government. Eight weeks prior to the DNC it was announced by the Obama Campaign that the nominee’s acceptance speech would be moved to INVESCO Field at Mile High on the last day of the convention. This created another complex layer to the overall operations with little time to plan. However, all sub-committees did a tremendous job of quickly adapting to the change of venue for the last day. Over 80,000 people attended the acceptance speech that night, making it a truly historic event. In preparation for the event, there were 102 unique training classes offered over 373 different sessions. Officers often attended multiple training sessions and a number of topics; in total, there were 141,783 student contact hours of training accomplished prior to the convention. In addition, the Department trained 267 citizens. 20 DENVER POLICE DEPARTMENT For the most part the week of the convention was very peaceful. The first night of the DNC an attempt by a group of individuals to cause trouble in the downtown area was quickly and peacefully contained. It resulted in a little over 100 arrests. On the third day of the convention, following a Rage Against the Machine concert, several thousand protestors marched about four miles to the venue. While there were threats of significant disruption to the DNC that afternoon, there were no problems or arrests. In the end, there were only 154 misdemeanor arrests during the convention period. The City saw an estimated $154 million dollars in positive economic benefit and an additional $112 million to the Region. The success of the 2008 DNC was directly attributable to the ability of the City of Denver to facilitate local, state and federal agency collaboration and cooperation in development of a safety and security plan. This planning process resulted in a seamless, comprehensive operation that ensured the security of the DNC and preservation of public safety. This exceptional effort resulted in the effective preparation, communication and response during the DNC that permitted lawful protest, and protected First Amendment rights while sustaining the protection and safety of all citizens and property. UNPRECEDENTED VICTIM SERVICE PLANNING FOR THE DNC In anticipation of the hundreds of thousands of individuals that would descend on Denver during the DNC, the DPD Victim Assistance Unit (VAU) initiated an unprecedented partnership with law enforcement-based victim service agencies from across the state as well as the Colorado Organization for Victim Assistance (COVA), the Colorado Department M A J O R E V E N T S of Mental Health, the Denver Center for Crime Victims, the Polaris Project, the Colorado Department of Public Safety – Office for Victims Programs and the Denver District Attorney’s Office, resulting in more than 120 victim service professionals from more than 25 agencies committing to a 24-hour-a-day response plan in the event that any type of large-scale victim service deployment became necessary. Through the year preceding the DNC, the VAU initiated a series of trainings for all participating victim service professionals and, in conjunction with the Appriss Corporation, developed, tested and implemented the first-of-its-kind electronic Alert Express notification system to provide immediate text, e-mail and voice messaging notification, communication and information to all victim service professionals in order to efficiently coordinate any type or scale of response that might be necessary. Additionally, through a partnership with the Denver Sheriff’s Office, a primary staging area was made available 24-hoursa-day for any necessary victim services response during the DNC. Fortunately, there was no large-scale victim service response necessary, but through the DNC planning and preparation the VAU was able to initiate the most collaborative victim service response plan in its history, laying the groundwork for any future large-scale victim service coordination in Denver. 2007 INTERNATIONAL ASSOCIATION OF WOMEN POLICE CONFERENCE From September 23rd – 27th, 2007, the Denver Police Department hosted the 45th International Association of Women Police Conference. The IAWP was first organized as the International Policewomen’s Association in 1915. Their charter was adopted in 1916 in Washington, D.C. The IPA became a “Depression casualty” in 1932, before the programs and ideals set into motion by the organization had been fully implemented. Women have been involved with police work in the United States since 1845, when they were assigned duty as matrons in New York City. In 1893, Mrs. Marie Owens, the widow of a policeman, was appointed to the force of Chicago Police Department by the mayor. She was the first woman given the rank of “policeman” with power of arrest. In 1910, Mrs. Alice Stebbins Wells of Los Angeles, California, became the first woman classified as a “policewoman.” The IAWP, through its Constitution and its activities, promoted the idea of separate women’s bureaus because many women felt this was their only opportunity for advancement. Before 1969, women officers were never assigned patrol duty and many did not even own uniforms. Their duties were still restricted to those performed by Mrs. Wells. In more recent years, as the membership has grown, the IAWP Annual Training Conferences have become forums for research conducted by universities and professional organizations. The seminars have also attracted experts in diverse fields of criminal justice who share their views and disseminate important information to the members. Meeting for five days, women and men assemble from all over the world to broaden their knowledge through workshops and through lectures in a formal classroom setting. The friendships made and the informal exchanges of ideas and information are as enlightening as the formal sessions. Although the IAWP was established primarily to benefit women, it was recognized that a healthy criminal justice system requires that cohesiveness, professionalism and communication exist between men and women. Since 1976, male officers have been IAWP members. 2008 NLPOA National Conference In October 2008, the Colorado Chapters of the National Latino Peace Officers Association (NLPOA), along with the Denver Police Department, were proud to host the NLPOA annual national conference and training academy. The event was attended by several hundred law enforcement officers and federal agents from across the nation. Officers from many parts of the country, along with military heroes from the Iraq and Afghanistan conflicts, were honored for meritorious and valiant actions taken during the preceding year. Many participants reported that they had never before visited Denver, and would definitely return to visit again. TEN YEAR ANNUAL REPORT 21 FIVE 20 0 0 -2 010 COMMUNITY INITIATIVES Over the past decade, the Denver Police Department has moved to become a strong and collaborative partner and ally within the communities in the City and County of Denver. The following are examples of several community initiatives that have been implemented by the Department. CO M M U N I T Y I N I T I AT I V E S DOWNTOWN DENVER PARTNERSHIP / BUSINESS IMPROVEMENT DISTRICT The Denver Police Department has a strong relationship with the many City agencies, downtown business and residential organizations, and civic groups that work in partnership to ensure that Central Denver is, and remains, an attractive place for people to live and work and for visitors to our city to enjoy. For the past decade, the Denver Police Department has been a vital partner in the revitalization efforts of the downtown area and its outlying neighborhoods. The Downtown Denver Partnership (DDP) is a non-profit business organization that oversees the management and development of Downtown Denver. The Downtown Denver Business Improvement District (BID) is a public organization whose responsibilities include the maintenance of the 16th Street Mall and promoting safety initiatives that ensure a clean, safe, and vibrant downtown environment. The Denver Police Department and these two organizations work together in promoting a safe urban core. One of the most visible examples of this partnership is the Downtown Motorcycle Unit (DMU). The DMU patrols the 16th Street Mall and surrounding areas addressing crime and safety concerns. Two Neighborhood Police Officers (NPOs) serve as liaisons to the DDP and BID. They represent the Department at monthly board meetings and serve on the Safety Committee. The DMU develops policing strategies to address crime and safety concerns in Central Denver. The Commander of District Six works closely with the leaders of these organizations to ensure their concerns are being heard and their needs met. The Mounted Patrol Unit (MPU) is another visible example of the partnership with Downtown Denver. The Mounted Patrol regularly patrols the 16th Street Mall and outlying downtown area parks. They are a popular attraction for visitors to the Mall and serve as great ambassadors for the City and County of Denver. The DPD’s responsiveness to the needs of Downtown Denver has led to the implementation of many programs and involvement in many committees whose purpose is to address safety downtown. The following are examples of these programs: The Downtown Public and Private Partnership is a group that includes a representative from the Office of the Chief of Police, who chairs the Downtown Public and Private Partnership (commonly referred to as DP3), a coalition of business and hotel property managers and security directors. The Hotel Security Committee, an off-shoot of DP3, was formed to address safety concerns specific to the hotel industry. Both groups allow for the timely dissemination of crimerelated information to group members, and meetings often include speakers on safety topics, such as workplace violence. The Mounted Patrol Unit has been maintained in spite of massive budget cuts, and in partnership with Public Works and the Business Improvement District, drafted new ordi- TEN YEAR ANNUAL REPORT 23 A DECADE OF ACHIEVEMENT nances governing the operation of horse-drawn carriages on the 16th Street Mall. The MPU conducts testing and inspections of carriage operators. COP SHOPS The mission of the Denver COP Shops is to create and maintain a partnership between community residents and law enforcement officials to help prevent crime, improve safety and solve community problems. A COP Shop assists in building confidence between the community and law enforcement. COP Shops are staffed and operated by citizen volunteers in partnership with the Police Department. Under Chief Whitman’s administration, seven COP Shops have been opened across the city in an effort to provide a convenient place for citizens and local businesses to be able to file police reports such as non-injury auto accidents, thefts, drug activity, graffiti and gang activities. COP Shops also assist the public with other city related matters such as zoning issues, neighborhood cleanup and traffic problems. The COP Shop also serves as a facility where Denver Police officers can complete their reports, meet with the citizens and perform other police activities. 24 DENVER POLICE DEPARTMENT The Downtown Denver Partnership (DDP) The Downtown Denver Partnership has launched several redevelopment projects in the past decade: the overall Downtown Area Plan, the 14th Street Initiative, the 16th Street Plan, the renovation of Skyline Park and Denver Union Station are a sampling. The Denver Police Department’s partnership with DDP provided valuable insight to crime and safety concerns during the planning stages for these projects. Denver Police Department representatives also served on the Civic Center Conservancy committee and provided input into redevelopment plans for the park. The revitalization of Downtown Denver over the past ten years has included the development of numerous residential properties in the urban core and the redevelopment of neighborhoods to the north of downtown. Downtown residency is now prized and several neighborhood organizations provide an active voice in directing the future of Downtown Denver. CO M M U N I T Y I N I T I AT I V E S SCHOOL RESOURCE OFFICERS (SRO) DENVER POLICE ACTIVITIES LEAGUE Despite massive budget cuts, the Denver Police Department has maintained full staffing of SROs in Denver Public High Schools providing critically needed safety and security. The Denver Police Activities League (PAL) is a non-profit charitable organization established in 1969 to provide athletic and other endeavors to Denver youth during high-risk hours and to be a positive interface between the Denver Police Department and the community. Since 2000, in addition to working with thousands of young people in athletic activities, the PAL initiated several new projects to protect the health and safety of children including: • “Can’t Fool Me” - an anti-abduction and abuse program • “Go Girl Go”- a health risk educational program for young girls • Tobacco education / baseball skills clinic The concept of SROs is to have one or more officers assigned to a high school keeping roughly the same hours and time off as the students. Currently there are 15 officers assigned as SROs. There is one officer at North, South, West, Lincoln, JFK, Thomas Jefferson and George Washington High Schools; two each at East and Montbello; two at the Contemporary Learning Academy and Career Enhancement Center; one officer that splits his time between Lake and Skinner Middle School; and an officer assigned to Bruce Randolph / Manual High School. The officers work in myriad ways. Much of their time is spent de-escalating situations, establishing positive relationships with students, faculty and parents, providing positive role models, and when the need arises, enforcing the law, citing or arresting offenders and keeping the school area and surrounding neighborhoods safe. In spite of massive budget cuts over the past decade, the Denver Police Department has maintained staffing at PAL by two full-time police officers funded by the city, and a civilian staff member funded by PAL. TEN YEAR ANNUAL REPORT 25 A DECADE OF ACHIEVEMENT NEIGHBORHOOD TRAFFIC ENFORCEMENT INITIATIVE The Neighborhood Enforcement Team (NET Unit) was formed in 1999 based on the Neighborhood Police Officer concept. This valuable traffic safety program has been one of the Denver Police Department’s staffing priorities during a decade of tight budget times. The goal of the NET is to respond quickly to complaints of traffic problems from citizens, neighborhood groups, city council offices, businesses and schools. They provide a quick and efficient response and make contact with the complainant, often in person. They also work on education and prevention programs, and have helped design safer “Kiss and Go” zones at schools for student drop-off and pick-up. The NET officers work closely with Traffic Engineering on problem locations. They provide a high level of service that ensures the safest environment for neighborhoods and areas that are not main thoroughfares, which in the past did not receive as high a level of enforcement effort. HALLOWEEN PARTIES It has become an annual tradition throughout many of the Department’s district stations and the Training Academy to provide a safe and fun location for children and families to enjoy Halloween. Approximately 3,000 children and parents attend this annual event. 26 DENVER POLICE DEPARTMENT ONLINE CRIME REPORTING In the past decade, in an effort to meet the increasingly technological needs and expectations of the community and to allow for a more timely and efficient process for reporting less-serious criminal acts, the Department initiated an online police reporting process. Through the availability of online reporting citizens can report a number of crimes without having to take time off from work or otherwise rearrange their schedules to travel to the Police Administration Building or Police District Station to file a report. Additionally, the online reporting process is typically much more time-efficient for detectives as well. The following types of crimes can be directly reported through the Department’s website: • Theft (not by force or break-in) • Car Break-in (not auto theft) • Vandalism to Property • Vandalism to Vehicle (not car accident) • Lost or Stolen Property • Gas - No-pay/Drive-Off CO M M U N I T Y I N I T I AT I V E S CITIZENS’ POLICE ACADEMIES The Citizens’ Police Academy (CPA) has existed with few changes for much of the decade. Approximately 60 citizens attend the Citizens’ Police Academy each year. Courses are designed to explain the function of various units within the police department, including patrol, investigations, air support, SWAT, canine, Crime Lab, narcotics, traffic unit, and gang unit. Classes also explain Use of Force issues and decision making. CPA also serves as a fertile recruiting ground for the Volunteers in Policing Program. The Volunteers in Policing Unit developed a brand-new Youth Police Academy in 2009. This academy was similar in purpose to the Citizens’ Police Academy, but focused on the interests of teenagers. Accordingly, it included more task-oriented courses with hands-on role playing to simulate police work. The Youth Academy was offered in 2009 and 2010, providing service to approximately 60 young people over the two year period. This academy also served as a fertile recruiting ground for the Police Explorer Program. The Citizens’ Police Academy Alumni Association is an extension of the CPA that serves to keep alumni in contact with the police department. Alumni are valued ambassadors for the department and serve as a pool of potential volunteers. RETIRED OFFICER RECOGNITION AND APPRECIATION Beginning in 2008, the Denver Police Department recognized the importance of providing more formal recognition and appreciation for the men and women who committed their entire professional careers to the Denver Police Department and serving the public safety interests of the citizens of the City and County of Denver. In May 2008, coinciding with the annual Denver Police Memorial Event, the first annual retiree recognition and appreciation luncheon was initiated and all attending retirees were recognized during the memorial event. A catered lunch was provided to them through the contributions of the Denver Police Foundation and Denver Police Protective Association. CRAIG HOSPITAL/DANIELS FUND INITIATIVE FOR INJURED OFFICERS Craig hospital is a private, non-profit hospital that focuses exclusively on spinal cord and traumatic brain injury. Craig has been rated in the Top Ten Rehabilitation Hospitals by US News and World Report since the ratings began twenty-one years ago. In the benevolent and entrepreneurial spirit of its founder, Bill Daniels, the Daniels Fund partners with individuals, organizations, and communities to recognize inherent value, develop abilities, and provide opportunities in order to fulfill our collective potential. TEN YEAR ANNUAL REPORT 27 A DECADE OF ACHIEVEMENT Chief Whitman takes a personal interest in all police officers who are injured in the line of duty. He is well known for visiting officers (from all over the U.S.) who are rehabilitating at Craig Hospital. He saw, first hand, the financial needs of families who came into Denver to be with their beloved injured officers and put an idea into motion. In October 2009, the Daniel’s fund provided a generous financial gift of $100,000 to Craig Hospital to help cover expenses for the families of injured police officers receiving care for brain and spinal cord injuries at Craig Hospital. DANIELS FUND NEIGHBORHOOD HERO AWARD PROGRAM One of the Daniels Fund programs is the Neighborhood Hero Award Program. This award recognizes, “Those who go above and beyond the call of duty.” In 2004, the Daniels Fund presented the Neighborhood Hero Award to Denver Police Detective Jeff Carroll and his wife for providing a stable and caring environment for 86 foster children. Detective Carroll retired soon after receiving the award, having served 33 years in the Denver Police Department. In December 2006, the Denver Police Department and the Daniels Fund presented a Neighborhood Hero Award to Mr. Van Cleave and Ms. Betty Bradley for saving the lives of others by assisting the Denver Police in capturing three extremely desperate and dangerous criminals more than 30 years ago. In October 2008, the DPD and the Daniels Fund presented eleven-year-old Roman Ross with a Neighborhood Hero Award for saving the life of a drowning victim at the pool in his apartment complex. In 2009, the Daniels Fund and the Denver Police Department honored four lifeguards and a six-year-old girl for saving a five-year-old drowning victim. In 2010, the Daniels Fund presented citizen Matthew McCune with a Neighborhood Hero Award for coming to the aid of a woman who was being assaulted. 28 DENVER POLICE DEPARTMENT SIX 20 0 0 -2 010 LEADERSHIP Every great organization must plan for its future by nurturing its future leadership. The Denver Police Department uses three primary command preparation training modules to groom future department leaders. They are the Federal Bureau of Investigation’s National Academy (FBI-NA), the Northwestern University Center for Public Safety School of Police Staff and Command (NWUCPS-PSC), and the International Association of Chiefs of Police Leadership in Police Organizations Program (LPO). A DECADE OF ACHIEVEMENT CAREER DEVELOPMENT AND SUCCESSION PLANNING The Federal Bureau of Investigation National Academy has been in existence since 1935, when Director J. Edgar Hoover created a school for police executives. Since then there have been 241 completed sessions of the 10week National Academy. The classes are taught by experts in police science and the courses qualify for college credits through the University of Virginia. Classes are taught at both the baccalaureate level and graduate school level. As well as academic rigor, the students also go through vigorous physical fitness training. When they emerge they have an excellent education, they are physically fit and have made connections with key experts and colleagues from across the nation. Police executives from all over the country attend and are also joined by international students. After the academy, the FBI National Academy Associates is an active alumni association. The Denver Police Department has benefited from participating in the FBI-National Academy by sending 20 officers (lieutenant and above) over the last decade. Currently, the Denver Police Department has 17 active members of the FBI-National Academy Associates. A number of Denver Police members have attended 22 local conferences offering timely training that is pertinent to the law enforcement profession. They participated in the planning and hosting of the National Academy in 2003 in Colorado Springs, Colorado. Four Denver Police members have served in executive board positions; two served as president, one as Secretary and one as Treasurer. 30 DENVER POLICE DEPARTMENT Northwestern University Center for Public Safety has been in operation since 1936. They offer a 10-week School of Police Staff and Command. The curriculum covers topical areas of Understanding Management, Law Enforcement Management and Environment, Human Resources Administration and Planning and Analysis Skills. Classes earn credits through Northwestern University. The International Association of Chiefs of Police (IACP) has adapted a leadership program from the West Point Military Academy. Recognizing the importance for all department managers to “speak the same language,” the Denver Police Department began to research the various management and leadership courses available for the Department’s command staff. While the FBI National Academy and Northwestern Leadership programs are recognized as the pre-eminent management development programs for law enforcement, their availability and substantial personal and organizational commitment make it unrealistic for large numbers of management personnel to attend. In 2007, the Denver Police Department sent a captain and a lieutenant to the West Point Leadership Program, originally developed by LAPD in the mid-90s in partnership with the United States Military Academy at West Point. Their mission was to evaluate the program with an eye toward adopting this training for DPD command. Operating under the philosophy that leadership consists of “influencing human behavior to achieve organizational goals,” West Point applied behavioral science theories to individual, group, and organizational settings in order to affect positive change in motivation, satisfaction, and performance. L e a d e r s h i p The International Association of Chiefs of Police (IACP) refined the West Point program under the title of Leadership in Police Organizations (LPO). Nine command officers were sent through both the basic LPO program as well as the LPO Faculty Development Workshop, and DPD created a cadre of instructors for its in-house training program, funded by the Colorado Peace Officers’ Standards and Training (POST) Board. The second joint Denver PD / Aurora PD began in late March 2011. Upon completion, nearly half of the Denver Police Department’s command staff will have been trained. Over the course of the next two years it is expected that all of DPD’s command and supervisory officers will have received training on Leadership in Police Organizations. The IACP Leadership in Police Organizations (LPO) training program began development in 2000. The classes focus on the systematic development of leaders at all levels of a police organization and embrace the concept of “every officer a leader.” A major part of the training is the idea that true leaders develop those who work for them to become the leaders of the future. This heralds the true meaning of succession planning, with each officer doing what he or she can to create an effectively functioning department that is focused on doing the “right thing.” The Denver Police Department is dedicated to managing its resources in an accountable, transparent, efficient and professional manner to provide the best possible police service for the citizens of the City and County of Denver. LPO training instills this focus. CREATION OF CORPORAL RANK The Department has had a model field training program for decades. Field Training Officers (FTOs) are selected through testing and then receive common training. Each police district’s field training program is closely monitored by a sergeant. FTOs usher trainees through four phases of training that requires progressively greater autonomy of action by the trainee. In essence, the FTOs are supervisors of their trainees and complete daily observation reports of their progress, discuss their progress in weekly meetings and make recommendations for the trainee’s movement to the next phase of training or release from the Field Training Program. FTOs also recommend remedial training or dismissal where appro- priate. On the street, FTOs are also sought out for questions from other officers and even supervisors. FTOs also perform district training functions for all officers. Selection of officers to this rank requires that they test and be promoted to the rank of technician. They must then successfully perform the duties of an FTO for a period of two years. At that point they can test for the rank of corporal. The stripes give officers and citizens a readily identifiable insignia of rank and allow them to be easily found within a group of officers at a scene. CREATION OF COMMANDER OF POLICE RANK In 2001, Chief Whitman worked with Mayor Wellington Webb to create the appointed rank of Commander of Police. The Chief recognized that while all of the captains occupied important positions in the agency, there were certain assignments that were more onerous and critical to accomplishing the goals of a community policing department. In the past, captains were selected to command police district stations. The rank of captain is a merit rank and is tested for through the Civil Service Commission. As such, they had strong job protection and could only be demoted for cause. Chief Whitman wanted to be able to make significant strides in community policing, technology improvement, and adoption of best practices. He needed strong support from his district commanders to make these initiatives happen. He developed the commander assignment which is an appointed position. The appointed position also allowed him to select people from the Civil Service ranks of lieutenant and captain for these posts, allowing a wider selection of talent for these positions. Chief Whitman gave each Patrol District crime analysts, real time data and expected them to have a strong situational awareness and be taking actions to combat crime problems. He used the managerial accountability program Command Accountability Review and Evaluation (CORE) to assure that his commanders were aware of and actively addressing problems. He also used this weekly forum to identify problems crossing district boundaries and to create a problem-solving atmosphere to address issues. This new rank has been instrumental in pushing the amount of progress the Department has been able to accomplish over the last decade. TEN YEAR ANNUAL REPORT 31 SEVEN 20 0 0 -2 010 COLLABORATION The Denver Police Department is known for its intense commitment towards collaboration. This is demonstrated not only with other governmental agencies, but with non-profit organizations, and the private sector as well. There is a clear belief that synergy is a key to effective relationship with the community and also in fighting crime. CO L L A B O R AT I O N AIR FORCE ACADEMY RESEARCH PARTNERSHIP Cadets of the Air Force Academy conducted research for the Denver Police Department under the guidance of a faculty member as part of their course of study at the Academy. This academic partnership allows a teaching situation for the cadets and provides valuable research from a fresh perspective to the department. One such study looked at the through-put for doing offense reports for street officers. The cadets went on ride-alongs, conducted focus group discussions with officers and looked at computer-aided dispatch data. They focused on the time a call is in queue and the time on a call. The research covered the time from 1998 to 2005. They learned that as the number of calls for service increased, the average time per call decreased; but the clear trend was for both the number of calls and the time spent on calls to increase, effectively demonstrating the relationship between Denver’s increasing population while the number of patrol officers was static or slightly declining. In another study using different cadets, the investigative process for aggravated assault cases was examined. This group focused on what criteria are used to prioritize cases for investigation. At the time, the Assault Bureau assigned and investigated all cases regardless of solvability factors. The research team recommended that the Assault Unit adopt a method of screening cases and stamping cases with no solvability factors. The proposed methodology would allow the Assault Unit to prioritize cases and expend investigative resources on cases that had a higher likelihood of success. This recommendation was accepted by the department. CU RESEARCH PARTNERSHIP The Department established multiple researching partnerships allowing for significant benefits to the agency and the various collaborations as a whole. One specific partnership of note, involving the University of Colorado at Denver and Boulder, has spanned over a decade and continues to this day. Together the University of Colorado and the Denver Police Department have explored such topics as: DPD Use of Force Analysis (1996-2002), which found that the Denver Police Department’s use of force is consistent with findings in other jurisdictions; that is, most arrests do not involve force when handcuffs are excluded from the data analysis. Citizens Complaint Analysis, concluding that a newly implemented policy, an internal mandate that all complaints are documented and the creation of initial inquiries have become a useful tool for the identification of early warning signs of negative behavior, is key in order to divert future problems. Bias and the Use of Deadly Force, validating that everyone carries biases and through consistent and regular firearms training, those biases can be reduced. The DPD-CU partnership has proven that evidence-based policing through research partnerships are beneficial not only to the organization but to community as a whole. TEN YEAR ANNUAL REPORT 33 A DECADE OF ACHIEVEMENT TRAFFIC SIGN BOARDS FRONT RANGE TASK FORCE (FRTF) The Colorado Department of Transportation has installed Sign Boards on Interstate 70 and Interstate 25 in Denver. These boards are used by CDOT to impart traffic information. The Denver Police Department negotiated use of these boards to provide traffic information, and Amber Alerts. These message boards are very effective in getting an immediate message out to drivers. ASSISTANCE TO OUTSIDE LAW ENFORCEMENT AGENCIES The Denver Police Department is the largest law enforcement agency in a 500-mile radius, and the 26th largest police department in America. Due to the size, training, technology, equipment and resources available, DPD is regularly requested to assist surrounding law enforcement agencies, including municipal, state and federal agencies, with investigations, tactical and operational planning and response, and training. DPD is also only one of two local law enforcement agencies that has its own crime lab. All other law enforcement agencies in Colorado utilize the services of the State Lab or other laboratories for testing and lab services. DPD may also provide assistance to outside law enforcement agencies through the use of its Crime Lab and its personnel. S.W. WELD BOULDER BROOMFIELD GILPIN CLEAR CREEK ADAMS DENVER ARAPAHOE The regional High Intensity Drug trafficking Area (HIDTA) office supports several metro area drug task forces. The Denver Police Department participates in the Front Range Task Force. At present, the department provides a lieutenant to manage the unit and five detectives. These detectives are joined by detectives from Aurora PD, other local agencies, state and federal agencies. The department uses this organization to handle all its major peddler cases. All T-3 cases are handled through the FRTF. In 2009, the FRTF was awarded the designation of Task Force of the Year by the HIDTA office. Chief Whitman is the Board Chair of both HIDTA and the FRTF. In 2008, the FRTF also initiated a Rotation and Retention Process. Each Task Force Officer (TFO) is evaluated each year to see that the work product and effort is consistent with the high standards of the FRTF. An annual evaluation must include a decision to retain or release them. In addition, TFOs are rotated back to the Vice Drug Control Bureau’s Street Enforcement Section after five years as a TFO. This affords more officers an opportunity to be a TFO and learn major case development. The selection process is designed to select the best and brightest to represent the department in TFO positions. Over the past five years, the Front Range Task Force has caused the indictment and prosecution of nearly 400 individuals associated with drug trafficking, with seizures during that period of time totaling 300 pounds of cocaine, 141 pounds of methamphetamine, 20 pounds of heroin, 5,398 pounds of marijuana and nearly 5 million dollars in assets. Over this same period, the task force has dismantled 50 drug trafficking organizations operating in the Denver metro area. JEFFERSON METRO-GANG TASK FORCE (MGTF) The City & County of Denver sits in the heart of a multi-county, metropolitan area that includes over 2.5 million residents and over 50 individual law enforcement jurisdictions. Task Force Participation and Interagency Partnerships Of primary importance to any law enforcement or criminal justice agency is the need to create, establish and maintain strong, professional partnerships and collaborative relationships in order to fully accomplish the collective missions of the organizations that typically work hand-in-hand. Japanese poet Ryunosuke Satoro wrote, “Individually, we are one drop. Together, we are an ocean.” This is certainly true of the men and women of the Denver Police Department who, individually, make significant contributions day-in and day-out, resulting in the oceans of the Department’s accomplishments over the past 11 years. 34 DENVER POLICE DEPARTMENT The Metro Gang Task Force (MGTF) is funded through the regional HIDTA office. The Denver Police Department provides a supervisor, gang officers and one narcotics detective to support this effort. Originally formed in 1992, the Metro Gang Task Force is a multi-jurisdictional task force comprised of members from local, state and federal law enforcement agencies. The Metro Gang Task Force conducts long-term, complex investigations that specifically target the leadership of violent criminal gangs that traffic in illegal narcotics and firearms. The diverse and comprehensive makeup of the task force uniquely equips it to identify and dismantle these organized criminal gangs. This is accomplished through multilayer investigations involving: undercover operations, surveillance, confidential sources, wire taps, electronic tracking devices, covert cameras, and other high-tech investigative techniques. CO L L A B O R AT I O N Over the past five years Metro Gang Task Force investigations have led to the indictment and prosecution of nearly 400 individuals and the seizure of 305 pounds of cocaine, 118 firearms, 243 pounds of marijuana, 13 pounds of methamphetamine, approximately 13,500 pills of ecstasy, and approximately 3.8 million dollars in U. S. currency. DENVER FIELD DIVISION FINANCIAL INVESTIGATIVE TEAM (FIT) The Metro Gang Task Force was awarded the Organized Crime/Drug Enforcement Task Force (OCDETF) “Case of the Year” in 2006 and was named the High Intensity Drug Trafficking Area (HIDTA) “Task Force of the Year” in 2007. In addition, the Denver FIT provides the necessary assistance to enhance and build expertise and investigate techniques to identify, document, and prosecute drug-money laundering/transportation organizations. Then Denver FIT provides training to DEA, State and Local narcotics investigators in the area of bulk cash seizures and utilization of undercover shelf accounts. The Denver FIT provides undercover expertise for money laundering investigations on an as-needed basis. In 2009, the Task Force received both a regional OCDETF award and a national West Central Region OCDETF award. In November 2010, during a press conference at the Colorado U. S. Attorney’s office, Special Agent in Charge James Davis of the FBI said, “I have never seen a more prolific and more effective task force” than the Metro Gang Task Force. HUMAN TRAFFICKING TASK FORCE The Denver metro area has a human trafficking work group that meets quarterly and discusses investigations. The members of this working group endeavor to get commitment from local, state and federal organizations to start an investigative task force dedicated to human trafficking crimes. The Denver Police Department has been the leading local agency in addressing human trafficking. The DPD Vice Unit has put together several major investigations, seized millions of dollars in assets, and rescued more than 70 girls from sexual exploitation. Denver is at a crossroads of interstate travel, is a vacationing location in summer and winter, and is a strong agricultural state. These factors place Denver as a major hub for human trafficking activity. The DPD has only begun to scratch the surface of this insidious crime, and is committed to expanding the Department’s ability to combat this form of modernday enslavement. The Denver Field Division Financial Investigative Team’s mission is to investigate and successfully dismantle or disrupt drug-money laundering/transportation organizations and seize and forfeit the revenues generated. DEA PRESCRIPTION DRUG TACTICAL DIVERSION SQUAD (TDS) The Tactical Diversion Squad has been an ongoing, combined effort between the Drug Enforcement Administration and the Denver Police Department for more than twenty years. The incumbent detective started in 2004. After working for a few months, he discovered that a lot of offenders, mainly medical professionals, were slipping through the cracks. When a diversion occurred, the medical professional was reported to the nursing or medical board, and placed on a period of suspension and entered into a treatment program. Very few had been filed on criminally. The detective met with the directors of several area hospitals and explained their duty to report. Consequently, the police department began receiving reports of diversions and our case load dramatically increased. Almost simultaneously, with the advent of Oxycontin, Denver experienced an increase in cases involving drug seekers passing false orders and faking pain issues and hospitals in an effort to obtain pain medication. By 2007, DEA recognized the increase in crime statistics involving pharmaceuticals drugs and decided to expand the Tactical Diversion Squad. Denver’s unit has steadily grown since. TEN YEAR ANNUAL REPORT 35 A DECADE OF ACHIEVEMENT The Tactical Diversion Squad now consists of ten members; a full time supervisor a full time secretary, four Special Agents, one Diversion Investigator and three Task Force Officers. The Denver Police Department has one full time task force officer assigned to the squad. In addition, one Street Enforcement Section detective also specializes in prescription drug diversion cases and works closely with the squad. In 2010, DEA reported a 400% increase in prescription drug crime from 2007 to 2010. When Denver’s enforcement/investigations began the majority of the filings were cases developed in the field by officers responding to calls of prescription fraud. Since then, approximately 75 percent of the filings are cases generated by the Narcotics Unit through information obtained from established contacts and direct sources such as pharmacists and doctors. The unit also conducts numerous training sessions for law enforcement officers and the medical community. DEA INTERDICTION TASK FORCE The DEA Denver metro office has an interdiction team. They develop complex cases and try to use advanced investigative techniques to take down complex drug transportation networks. In 2008, the DEA restarted and reformulated their drug interdiction efforts. Formerly an interdiction team would limit their activity to trying to locate drugs by conducting interdiction stops on highways, train stations, bus stations and airports. The new emphasis was to make larger cases and take down whole transportation networks, using a wide array of complex investigative techniques. They aimed at attacking the flow of contraband both ways–drugs going into and through Denver and the money returning to pay for them. INTERNET CRIME AGAINST CHILDREN TASK FORCE ICAC Task Force is a national initiative sponsored by the National Center for Missing and Exploited Children. Since 2008, when the Denver Internet Predator Unit (IPU) was formed, it has been a participating agency with the Colorado ICAC Task Force. The IPU investigates crimes related to the use of the internet to commit crimes against children, child pornography, and internet predators. As a member agency, the Internet Predator Unit (IPU) receives tips that come from the national ICAC phone line, channeled through the regional office. If they receive an internet-based child prostitution tip for Denver through ICAC, those tips are referred to the VICE Team. The ICAC task force also provides training and information on national trends in ICAC- related cases. Since the unit’s inception in May 2008, they average approximately 95 cases annually. INNOCENCE LOST NATIONAL INITIATIVE The FBI Crimes Against Children Unit, within the Violent Crime Section at FBI HQ created the Innocence Lost National Initiative (ILNI) to assist the 56 FBI Field Divisions combat the growing threat of commercial sexual exploitation of children through prostitution throughout the United States. This initiative seeks to create task forces and working groups consisting of FBI Agents working with local and state law enforcement partners to address child prostitution investigations in cities throughout the United States. The FBI has federal investigative jurisdiction into violations of the White Slave Act - Domestic trafficking of Children/ Prostitution and Sexual Exploitation of Children. Within the Denver Division of the FBI, investigative responsibility for these cases resides with the Rocky Mountain Safe Streets Task Force (RMSSTF). The DPD approved of this new strategy and added a task force officer to this effort. This officer has been a major player in the task force’s efforts and they have had remarkable success as reflected by some of the case data: The RMSSTF currently works with the Denver Police Department’s Vice Detectives to address cases of child prostitution on a case-by-case basis. The same is done with other metro area agencies such as Lakewood and Aurora. ROCKY MOUNTAIN SAFE STREETS TASK FORCE Cases initiated Assets Seized Arrests Phone Intercepts Kilograms Heroin Seized Kilograms Cocaine seized Kilograms Marijuana seized Kilograms Meth Seized MDMA Dosage Units Seized 36 DENVER POLICE DEPARTMENT 20092010 60 61 $1,401,610 $1,406 897 105123 8 16 2.8 2.3 60 36.7 89 442.7 5 39 15,768 2,805 The RMSSTF is a FBI-led violent crime task force that consists of FBI Agents and Task Force Officers from Denver, Aurora, Lakewood, Jefferson County, Arapahoe County and the Colorado State Patrol. The RMSSTF has an outstanding working relationship with local and state law enforcement partners throughout the Denver metro area. CO L L A B O R AT I O N ROCKY MOUNTAIN COMPUTER FORENSIC LAB The Rocky Mountain Regional Computer Forensics Laboratory is a collaboration of local, state and federal law enforcement agencies and district attorney’s offices. The Denver Police Department and the Denver DA’s Office have been instrumental members from the start. The FBI is the organizing agency and provides financial and technical assistance. The FBI also dictates the standards by which regional computer forensic labs are operated, and has certified 14 such organizations throughout the country. The RMRCFL was established in 2006 and covers Wyoming and Colorado. In 2009, the RMRCFL had 59 agencies request assistance with 339 service requests. They examined 1,995 pieces of media, completing 283 investigations. The RMRCFL also trained 67 law enforcement officers in various digital forensics tools and techniques. The five top crimes they deal with are 1) child pornography and exploitation, 2) white collar crime, 3) child sexual assault, 4) homicide and 5) computer hacking. FUGITIVE UNIT AND THE FUGITIVE LOCATION AND APPREHENSION GROUP (F.L.A.G.) This program has been very successful and led the Department to form a Fugitive Unit in 2007. This Unit (seven detectives and a sergeant) concentrates only on Denver violent crime arrest warrants. The working relationship between the investigative units and the Fugitive Team is so positive that it is often the case that the wanted party will be under surveillance as the arrest warrant is being signed by the judge. COLD CASE TASK FORCE – COURSE DEVELOPMENT An educational curriculum was developed in part by a cross section of Denver metro area subject matter experts in the area of cold case investigations. The intent of the course is to provide Colorado Law Enforcement Agencies with an overview of best practices and strategies for Cold Case homicide investigations, with an emphasis on evidence testing and DNA forensic technology. Sandy Sayre of the Colorado Department of Public Safety/ Colorado Regional Community Policing Institute facilitated the development of this statewide Cold Case training. The pilot course was held in Lakewood on November 18th and 19th, 2009. Four subsequent training sessions in each of the state’s geographic quadrants were held in 2010. In 2000, the Department joined forces with the U.S. Marshal’s Office, sheriff’s departments from Arapahoe, Jefferson, and Douglas counties, along with the Aurora Police Department and the State Department of Corrections. These agencies formed the Fugitive Location and Apprehension Group (F.L.A.G.) under the auspices of the Rocky Mountain HIDTA. F.L.A.G. was formed with the mission of pursuing violent wanted felons on behalf of the participating agencies. TEN YEAR ANNUAL REPORT 37 EIGHT 20 0 0 -2 010 STATISTICALLY SPEAKING In the past decade the Denver Police Department has demonstrated the effectiveness of its strategies, policies, and methodology through a steady decrease in crime. In fact, since 2005, there has been a 28.9% decrease in crime for Denver. S TAT I S T I C A L LY S P E A K I N G HIRING SURGE TO REPLACE VETERAN OFFICERS Between the years 2000 and 2008, the Denver Police Department hired 810 officers, which equates to a change in staffing of over half of the agency. Due to a sizable number of veteran officers from the 1970s who retired, there was a significant hiring spurt between 2004 and 2007. During this four-year time frame the Department hired 530 officers, which often required overlapping academy classes that started every three months. HIRING 2000-2010 200 Hired Separated 180 159 150 134 115 During this hiring surge, the Department trained all officers on the new and evolving, modern policies, procedures and equipment of the decade. 100 91 76 50 40 26 0 25 25 0 00 01 02 34 24 6 29 13 16 0 1 03 04 05 06 07 08 09 0 10 TEN YEAR ANNUAL REPORT 39 A DECADE OF ACHIEVEMENT POLICE OFFICER RECRUITING, HIRING AND TRAINING Calls for Service Over the past decade the DPD has been dedicated to recruiting, training and hiring the most talented and committed men and women possible to fill the Department’s mission. CALL FOR SERVICE (CFS) DATA: 2000 – 2010 In general, when people picture “police response” the image that typically comes to mind is that of a uniformed police officer responding in a marked police car. Whether the response from the Department is initiated by a citizen through calling 9-1-1 or the non-emergency line, initiated by an individual police officer who is patrolling the streets of Denver or initiated through an internal, administrative process, Calls for Service (CFS) are truly the “bread and butter” for any police department. Over the past 11 years, the Denver Police Department has responded to almost 6 ½ million Calls for Service. The following tables will provide some additional, statistical information about Calls for Service: Calls for Service Class 1* Class 2** Class 3 2000 301,220219,000 90,978 2001 368,822157,782 117,784 2002 338,717150,833124,452 2003 339,444126,048 135,321 2004 341,046109,087 116,447 2005 346,339126,233 118,372 2006 330,661151,019117,794 2007 326,879 174,074108,526 2008 325,207162,985100,457 2009 317,704160,624 59,998 2010 324,418141,093 21,080 TOTAL 3,660,4571,678,778 1,111,209 Grand Total 6,450,444 Avg Time in Queue (in min) 2003 2004 2005 2006 2007 2008 2009 2010 8 Yr. Average PreMRE Avg PostMRE Avg Class 1 Class 2 Avg Time Assigned to Closed (in min) Avg Time Assigned to Closed (in min) 1444 47 144752 145151 13 5349 14 5148 1150 51 125254 1053 51 12.75 50.13 50.38 14.0 47.33 50.0 12.0 51.8 50.6 Note: the average time waiting for an officer to be assigned a call (in queue) has been below the 8 year average for the last three years. Officers began to make Mobile Report Entry (MRE) in 2006. The preMRE average time on call increased on class 1 calls since the department went to MRE reporting. However, this must be weighed by the fact that several other data handing steps have been eliminated by MRE reporting, creating a huge cost savings. For Class 2 calls the increase in time on call in the post MRE time period is negligible, less than a minute. In 2009, the accident reporting module was rolled out. Officers are still in the learning curve for these reports. 700,000 DENVER ESTIMATED POPULATION 600,000 500,000 400,000 300,000 *Class 1 = Citizen initiated, Class 2 = Officer Initiated, Class 3 = Administrative ** In 2009 the Communications Center changed the method of collecting Class 2 Calls for Service 200,000 Note: The average Class 1 CFS/Year is 332,769 and the average Class 2 CFS/Year is 152,616 CFS. The 2010 numbers are below the average, despite rising population and the shrinking number of sworn officers. 100,000 0 40 DENVER POLICE DEPARTMENT 00 01 02 03 04 05 06 07 08 09 10 S TAT I S T I C A L LY S P E A K I N G 30,000 VIOLENT CRIME TRENDS AND CRIMINAL STRATEGIES TOTAL PART 1 CRIMES The Denver Police Department has historically expressed its crime statistics to the public in the Universal Crime Reporting (UCR) format. In the past decade, the Department switched to the National Incident Based Reporting format, but the department can still export its data in the UCR format for consistency of presentation. The following is based upon the UCR Part 1 Crimes. These consist of major crimes including the violent crimes of murder, rape, robbery and aggravated assault; and property crimes of burglary, theft (except theft from motor vehicles), auto theft and arson. The following represents data from DPD annual reports for 2000-2010. Data for 2009 and preliminary data for 2010 are generated from the Data Analysis Unit. Part 1 Crimes have declined over the eleven-year time period 2000 -2010. A linear trend for this data shows a decline of about 670 crimes per year. This is despite an increase in population of about 554,636 to 610,345 in 2009. Violent Part 1 crimes showed a modest decline during the period with a sharp drop in robbery and homicide, but slight increasing trends in rape and aggravated assault, although from 2009 to 2010 both these categories showed a decline. Property Part 1 crimes showed across-the-board declines for the same time period. 25,000 20,000 15,000 10,000 5,000 0 00 01 02 03 04 05 06 07 08 09 10 VIOLENT PART 1 CRIMES 2,500 Murder Rape Robbery Aggr. Assault 2,000 1,500 1,000 500 0 Murder Rape Robbery Aggr. Assault 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 33 301 1246 1532 47 301 1426 1465 51 325 1329 1561 65 312 1573 1774 91 242 1548 2564 61 348 1439 2221 55 373 1285 2244 50 346 1107 1701 49 337 1097 1701 38 409 1063 1749 33 349 996 1663 TEN YEAR ANNUAL REPORT 41 A DECADE OF ACHIEVEMENT DENVER PROPERTY PART 1 CRIMES 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Burglary Theft MVTF Arson 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 5111 6322 5670 358 5755 6431 6944 351 6242 6233 7424 305 7449 6199 7534 208 7449 6199 7534 208 7360 6490 7835 244 6538 6146 6211 191 5829 5162 5396 176 5243 4971 3738 124 4862 5263 3569 140 4534 5620 3254 129 TOTAL 5,000 PART 1 CRIMES/100,000 When the data is normalized by calculating the crimes per 100,000 residents the declines are even steeper. From 2000 to 2010, the authorized strength for the Department has increased on average 1.8 officers per year. The authorized strength per 1000 residents should continue to decline as there is no expectation to hire any new officers in 2011 due to the budget shortage. The average authorized strength per 1000 residents declined 0.2 officers from 2000 to 2010. 4,000 3,000 2,000 1,000 0 42 DENVER POLICE DEPARTMENT 00 01 02 03 04 05 06 07 08 09 10 S TAT I S T I C A L LY S P E A K I N G CRIME STATS NORMALIZED TO PER 100,000 RESIDENCES 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 Violent Property 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 561 3148 574 3452 582 3597 667 3777 796 3830 725 3907 696 3356 576 2862 537 2373 534 2267 498 2218 AUTHORIZED STRENGTH PER YEAR 1,600 AUTHORIZED STRENGTH PER 1000 CITIZENS 3.0 1,400 2.5 1,200 2.0 1,000 1.5 800 600 1.0 400 0.5 200 0 0 00 01 02 03 04 05 06 07 08 09 10 00 01 02 03 04 05 06 07 08 09 TEN YEAR ANNUAL REPORT 10 43 NINE 20 0 0 -2 010 BEST PRACTICES “Doing it the way it is always done” is not an option at the Denver Police Department. This progressive agency strives to be one of the premier leaders in developing and implementing best practices. The former director of forensic sciences in Great Britain recently said, “Nobody on the planet does it better” when asked about the Denver Police Department. B E ST P R AC T I C E S PROTECTING CIVIL RIGHTS In September 2006, the United States Department of Justice’s Civil Rights Division (specifically, the Special Litigation Section), the Office of Community Oriented Policing (COPS), and the Civil Rights and Professional Standards committees from the International Association of Chiefs of Police jointly formed a project group to outline the best law enforcement practices to ensure the protection of civil rights. That group produced the comprehensive guide: Protecting Civil Rights: A Leadership Guide for State, Local, and Tribal Law Enforcement. In 2009, Chief Whitman directed that the Denver Police Department’s policies and practices be compared to this guide. DPD either met or exceeded all but one of the recommended practices. The Consortium for Police Leadership in Equity also honored Chief Whitman because of his and the Department’s “dedication to protecting civil liberties and human rights.” The Consortium for Police Leadership in Equity (CPLE) is a research consortium that promotes police transparency and accountability by facilitating innovative research collaborations between law enforcement agencies and empirical social scientists. CPLE was founded by Chiefs of Police from Denver, Salt Lake City, Houston and San Jose. The Consortium seeks to improve issues of equity–particularly racial and gender equity–in policing, both within law enforcement agencies and between agencies and the communities they serve. The Consortium aims to effect cultural transformations within both law enforcement and the academy by creating opportunities that simultaneously preserve the dignity of law enforcement and advance the application of social science to the real world. The CPLE is committed to research transparency and, as such, does not charge participating law enforcement agencies for access to its expert researchers. To that end, CPLE researchers are never funded by participating law enforcement agencies and are able to render both expert consultations (for law enforcement) and scholarly publications (for the academic and general public) absent any hint of coercion or incentive. Consequently, the structure of the CPLE is, itself, an innovation designed to further the interests of transparency and accountability in equity matters. BIASED POLICING The development of the Department’s biased policing policy was unique and representative of the DPD’s commitment to community partnership and the preservation of civil rights. Forty-seven meetings (led by a coalition of 25 neighborhood groups and 78 community organizations) were conducted regarding the development of policies and procedures, the collection of data on police/citizen contacts, the training of police officers and the community, and youth outreach. Over 1,800 person hours were dedicated to this process. The rank of Corporal was also added to decrease the span of control by sergeants and to increase the supervision of officers on the street. The duties and responsibilities outlined for the rank specifically direct the corporals to: “…have the particular responsibility to maintain rigid police discipline and cause to be investigated all complaints of misconduct, incompetence, neglect of duty or violations of the rules and regulations. They shall report these circumstances immediately and in full detail to their supervisor or commanding officer in accordance with the departmental rules of discipline.” This additional level of accountability assists in providing high quality professional service to the citizens of Denver. Data collection card created when the Department initiated its biased policing TEN YEAR ANNUAL REPORT 45 A DECADE OF ACHIEVEMENT COMMUNICATION The Denver Police Department must communicate well both internally and externally to be effective. External communication is essential to receive and disseminate information with the community. Internal communication allows the DPD to provide direction to employees and receive necessary feedback to hone operations, be more efficient and keep morale high. INTERNAL COMMUNICATION OPERATIONS MANUAL The Operations Manual provides guidance on how to perform most police activities encountered by Department members. The Operations Manual used to be printed and distributed to each member. Keeping up with the current updates was cumbersome. The Department now provides the Operations Manual on the Department intranet site, available in Adobe PDF and MS-Word format. The MS-Word format allows officers, supervisors and command officers to drag and drop Operations Manual sections when creating memoranda. This meeting is conducted by the Chief of Police. Informative presentations are given, but the most effective part of the meeting is giving everyone a chance to talk about what is affecting their operation or area of responsibility. This is a great opportunity for problem solving. It is now much easier to keep officers informed of changing procedures. Included in the Operations Manual are the Department Mission Statement, Vision and Values. These simple documents provide the moral and ethical compass for Department members and guide employee actions when the specific task is not specifically covered in the Operations Manual. COMMITTEE ON POLICE SUGGESTIONS (COPS) BULLETIN These meetings are designed to serve as a two-way informational flow and open dialogue in order to disseminate necessary and critical information throughout the Department. Feedback and input is solicited and provided from both a bottom-up as well as a top-down manner in order to provide an effective resource for all members of the Department to have a voice and to receive timely, important information relative to their work and assignments. The daily Bulletin is published through the Department and made available to officers through broadcast e-mail links. The Bulletin provides information on wanted parties and unsolved crimes. It also provides information on up-coming events, training, position openings, officer safety bulletins and much more. Past Bulletins can be found on the Department intranet site. The Bulletin provides valuable and timely information to enhance officers’ abilities to do their jobs effectively and safely. Beginning in 2002, the DPD initiated a new committee comprised of the top command personnel from police operations and administration as well as commanders, supervisors and representatives from across the Department. The committee meets every other month or on special request to review and discuss all topics that may affect the Department. CARE COMMITTEE INTERNAL NEWSLETTER The Office of the Chief of Police produces a newsletter. The newsletter comes out on an irregular basis and is available on the intranet site under publications. There is also an archive of past newsletters. The newsletter keeps officers informed of emerging issues and Department events. The DPD started the Civilians Are Responsible Employees (CARE) Committee in 2001 as a forum where civilian (Career Service) employees of the Department could meet with the Chief of Police and Deputy Chief of Administration. These meetings were held once a month and allowed the employees to bring any questions or concerns directly before the Chief and Deputy Chief. SENIOR STAFF MEETINGS Another regular means the Department utilizes for internal departmental communication are monthly senior staff meetings. Each first Monday of the month all senior staff, lieutenants, captains and above meet to discuss current issues at the District Three community room. 46 DENVER POLICE DEPARTMENT DETECTIVE ROUNDTABLE MEETINGS Meetings are held once a month to allow all detectives to meet with and talk to the Division Chief of Investigations to address complaints, get updates and confirm or dispel rumors. B E ST P R AC T I C E S EXTERNAL COMMUNICATION ANNUAL REPORTS Crime statistics were provided to the public once a year through either a crime ranking report or the Annual Report. Timely data was difficult to produce due to data scrubbing efforts and the limited computer technology in order to provide updated reports. In 2006, the implementation of a new Records Management System to maintain reported crime data was authorized. This system provided improved methodologies to access information and process data more efficiently. The Department now provides on-going crime statistics to the public on the internet for each neighborhood, council district and police district monthly. Additionally, the data is imported to an interactive crime mapping website, which allows citizens to query timely information around a specific address or within a predefined area. The implementation of the intranet has saved the Department printing costs as well as personnel costs, as the public can acquire information without assistance from the staff. Large volumes of Annual Reports are no longer printed, as the information is available on the Denver Police Department’s website. ‘BLUE AND YOU’ TELEVISION PROGRAM In an effort to provide regular community safety information as well as create greater transparency for the community to understand the dynamics of Department operations, DPD collaborated with Denver’s Channel 8 to produce the monthly “Blue and You” television program. This show highlights various parts of the Department and the members who make DPD successful every day. CRIME ALERTS INTERNAL RESEARCH AND ANALYSIS The Denver Police Department regularly provides Crime Alerts to the public (through Crime Stoppers) to provide timely notification related to criminal incidents that may affect public safety. Additionally, the Department routinely requests the public’s participation and assistance through these alerts in an effort to quickly and effectively solve the crimes. The DPD has changed the culture of the Department to emphasize accountability among police commanders. In the past, district commanders did not keep abreast of the crime trends in their districts, and were never held accountable for the crime occurring in their area of responsibility. Commanders operated as administrators and did not actively lead the crime fighting actions of their officers. Chief Whitman envisioned a Department run by commanders who were armed with accurate, timely data on crime trends and who were held accountable for the crime occurring in their area of responsibility. The first task in changing this paradigm was to get accurate timely data. This task was facilitated by upgrading the data acquisition and handling capability. Acquisition of the Department’s first Records Management System (RMS) and Mobile Report Entry (MRE) system helped the DPD move from a paper-centered process to a paperless process, greatly improving accuracy and timeliness. SOCIAL MEDIA The Denver Police Department is a leader in the law enforcement community when it comes to innovative and accessible public information. The Denver Police Department created a Twitter page in June 2009. Since that time it has grown exponentially and is now one of the most popular law enforcement sites on Twitter in the world. This medium allows the Department to disseminate accurate information rapidly, to connect with a new generation who gather their news electronically, and to answer questions from the public in a non-threatening forum. The next great hurdle was to provide access and analytical tools for commanders. Chief Whitman solved these problems by bringing formal crime analysis to the Department. This process had proved effective to Chief Whitman when he was the District Six commander, and he now wanted to apply it department-wide. He also tied the availability of data to a Compstat process for regular and continuous managerial accountability and to the strategic planning process to provide metrics for strategic planning goals and guide change within the Department. Emphasis was always on working smarter. TEN YEAR ANNUAL REPORT 47 A DECADE OF ACHIEVEMENT Office of Policy Analysis provided statistical reports of crime data to the public, City Council, the Police Department and the Manager of Safety. In the spring of 2009, the three units converged to create the Data Analysis Unit. Staffing was reduced 45% to reduce costs! Several of the functions of each unit were decentralized to improve efficiencies. The Data Analysis Unit provides statistical and data support, facilitates the Command, Operation, Response and Evaluation (CORE) process, develops the Strategic Plan, oversees the development and success of the Crime Analysts, designs and manages the intranet and internet, creates and maintains Department forms and templates and creates the Daily Bulletin. PROBLEM SOLVING POLICING PROCESS CRIME ANALYSIS UNIT The Crime Analysis Unit was initially formed in 1996 by Chief Whitman, while he was Commander of the new District Six in the Patrol Division. It was determined that the new NIBRS reporting standards increased the reported number of violent crimes. Each crime victim was reported separately, and for incidents with multiple charges, each charge was counted separately. Under the UCR rules, only the highest hierarchical crime was counted. At the time, existing sworn officers were used as crime analysts for each Patrol District and for the centralized Crime Analysis Unit. In 2006, the crime analysis staff was civilianized. The unit became more professional and better trained and equipped to provide the level of analysis service for the Patrol Division and Criminal Investigations Division. Mapping and other analysis tools were improved and expanded. This led to improvements in public (internet) access to crime statistics and internal access (intranet) to police officers. The services supplied by this unit were crucial in adopting the Department’s accountability process called Command Operations Review and Analysis (CORE). DATA ANALYSIS UNIT In 2008, the city was identifying areas to reduce the budget due to the tightened economy. Consolidation of agencies to minimize duplication was an effective method to increase efficiencies and reduce costs. There were three agencies in the Department of Safety that managed similar functions with respect to data and a common goal of providing statistics to assist with reduction of crime. The Research and Development Unit provided a Daily Crime Bulletin and managed the 750 forms used by the Denver Police Department. The Crime Analysis Unit provided intelligence and tactical support to the Patrol Division. The Safety 48 DENVER POLICE DEPARTMENT The Department formally embraced problem solving policing first in District Six in 1997, and then later in the entire Patrol Division in 1998. A cadre of trainers was developed and all patrol personnel were required to take an 8-hour training segment on problem solving policing. A Problem Solving Plan (PSP) form was developed and made available on the computer as a template. The form embraced the SARA model. Officers were encouraged to look at the big picture and determine the underlying causes of continuing problems. They were then to put a plan together to address the situation. All major areas of the Department manage both large and small PSPs. When the CORE process was implemented in 2005 the PSP process was a key element in documenting problems and organizing a response to the problem. The PSP process has now been ingrained into the Department. KELLING’S CRIME REDUCTION STRATEGY In 2004, the DPD adopted a departmental CompStat process (the utilization of crime statistics and accountability for police commanders to reduce crime) and a formal crime analysis. To assist in the adoption of these programs the DPD sought Police Foundation funding to hire internationally renowned authorities Robert Wasserman and George Kelling. Wasserman and Kelling provided valuable assistance in gearing the Department’s information infrastructure to accommodate close to real time data acquisition. They also set up crime control projects for District Four and the Capitol Hill area. Their projects were a success and their assistance invaluable in fast-tracking the Department to a formal crime analysis function and an effective CORE Process. B E ST P R AC T I C E S COMMAND OPERATIONS REVIEW AND EVALUATION (CORE) Compstat is a managerial accountability system first tried in New York City under Mayor Giuliani. This is accomplished by using real time crime information. The information and analysis tools are provided to district and bureau commanders. At that point district and bureau commanders are expected to be familiar with what is going on in their area of responsibility and to implement strategies to deal with problems. Chief Whitman wanted an accountability model that fit DPD’s culture. He mandated that the process be collegial and emphasize problem solving. As a result, the meetings have been productive. Since its adoption, crime has steadily dropped in most areas. The process was dubbed Command Operations Review and Evaluation (CORE). This is another example of the Department constantly watching for evolving best practices and adapting them. This also dovetails with the Commander rank, which was created to hold patrol commanders accountable for making progress in their areas of responsibility. STRATEGIC PLANNING PROCESS In 2008, the Denver Police Department’s Strategic Plan was re-evaluated. The original version of the DPD Strategic Plan was an internal document. The main issue identified with that version was a lack of accountability. The plan lacked measurable tasks with defined due dates. It had multiple responsible parties and lack of follow-up measurement. It lacked coherency, as various aspects of the plan were not tied to the overall department mission and items were included that were not relevant to the strategic plan. This version also did not meet the goals of tracking and understanding the DPD process in real time, and providing transparency into how the Police Department is doing. Due to these issues, it was decided that a new plan would be developed. The planning process from several other police agencies and businesses were evaluated and a hotel-planning model was selected. The basic model is based on the overall mission of the department. The plan was overhauled so that the overall strategies support that mission and individual tactics measure the accomplishments of each strategy. Each tactic is discreet and measurable with responsible parties that are held accountable. Because of this new model, it was possible to streamline the strategic plan. The new plan was launched in 2008 for 2009 implementation. It included a public version posted on the denvergov.org website. In 2010, the plan was institutionalized into the DPD and quarterly progress updates were instituted. These quarterly updates were also posted to the denvergov.org website to meet the mayor’s goals of accountability and transparency. Progress toward meeting strategic plan goals was also included in the weekly CORE process. Now, in 2011, the plan has settled into a continuous evaluation and improvement stage. TEN YEAR ANNUAL REPORT 49 A DECADE OF ACHIEVEMENT HOMICIDE CLEARANCE RATES: DENVER VS. NATIONAL AVERAGE National Clearance % Denver Clearance % 90% 80% 70% 60% 50% 40% 30% 20% 10% 0 2000 2001 2002 2003 2004 HOMICIDE CLEARANCE RATE The U.S. Department of Justice considers a homicide case to be cleared when “at least one person is arrested, charged with the offense, and turned over to the court for prosecution, or cleared through exceptional means.” Through quality training and continued dedication, the Denver Police Department supports one of the highest homicide clearance rates in the nation. POLICE SHOOTING PROTOCOL A number of reviewing entities, including the Police Executive Research Forum (PERF), the Erickson Commission, and the Police Assessment Resource Center (PARC), have lauded the officer-involved critical incident investigative protocols of the Denver Police Department. Over the past decade, the Denver Police Department and the Office of the District Attorney for the Second Judicial District have used a cooperative investigative approach. The investigation is under the command of the Division Chief of Investigations or his designee. This protocol applies to those shootings where the subject is shot and killed, shot and injured, or if it is unknown, whether the subject was injured. This investigative protocol is also applied to those officerinvolved critical incidents where death or critical injury occurs while the deceased or injured person was in the care, custody or control of law enforcement at the time of the incident. 50 DENVER POLICE DEPARTMENT 2005 2006 2007 2008 2009 Ten Year Mean Average The Denver Police Shooting Protocol has been a model for “best practices” for many years. A City ordinance passed in 2004 created the Office of the Independent Monitor (OIM). The ordinance also made some fundamental changes to how a critical incident of this type would be handled. If there is a police shooting, in-custody death, or use of force with serious bodily injury (SBI), the new policy required an immediate on-going Internal Affairs Bureau (IAB) case. As such, IAB representatives and representatives of the OIM would be at the scene, in addition to representatives of the District Attorneys Office and the Homicide Unit, or other investigating unit of the Criminal Investigation Division (CID). While the District Attorney’s Office and CID detectives worked to investigate any potential criminal case, the IAB and OIM representatives looked for violations of policy and procedure. Under the old PSRC model, all citizen oversight was from an appeal basis, conducted after the fact. The new “active” monitoring model allowed the OIM to be at the scene to observe questioning of suspects and witnesses. The OIM only acts on an advisory basis. By being at the scene from the very beginning of a case, the OIM can assess the situation with a better understanding of the people, place and conditions under which the incident occurred, gaining first-hand knowledge. B E ST P R AC T I C E S HUMAN TRAFFICKING INITIATIVE The City and County of Denver sits on a crossroads of vehicle, train and air traffic. As such, it is a choke point for the criminal transportation of contraband. Human trafficking in the form of forced labor and sexual exploitation activity in Denver is one such aspect. The federal Trafficking Victim Protection Act (TVPA) was passed in 2000 and has been reauthorized and updated several times since. The State of Colorado passed its first human trafficking law in 2006 and updated it in 2010. All human trafficking investigations are channeled to the Vice Drug Control Bureau’s Vice Unit. The Vice Unit emphasizes the sexual exploitation of juveniles through anti-prostitution operations. The face of prostitution has changed substantially. Most prostitution now centers around posting for erotic services on the internet. Officers of the Vice Unit conduct both supply- and demandside operations. Human trafficking is also big business. In one case they closed 26 houses of prostitution, one as far away as Glenwood Springs, Colorado. Primarily, VICE investigators see domestic trafficking in the sex trades, but they have also seen major international trafficking cases. The DPD Vice Unit is recognized as the preeminent law enforcement agency dealing with human trafficking in Denver and Colorado. Denver detectives attend national training and then provide training for other investigators around the state. DPD has provided training to non-government organizations that help provide services to assist in human trafficking operations. The Vice unit also is constantly looking for better practices used in other jurisdictions. STANDARDIZED USE OF FORENSIC INTERVIEWING Forensic interviewing has been developed to provide information from a child victim or witness that is complete and defensible in court. Child victims and witnesses have varying abilities to recall events and use language; and the trauma of the subject event(s) complicates efforts to obtain information. Special interview techniques are used in child abuse and child sexual assault investigations. The Denver Police Department has also used them for victims of child sexual exploitation (i.e., child prostitutes). The National Child Advocacy Center has developed models for proper use of forensic interviewing. SEX OFFENDER REGISTRATION AND ACCOUNTABILITY In compliance with State Statute CRS 18-3-412, the Denver Police Department began to register convicted sex offenders in 1994. At that time the Department did not have any idea how many sex offenders were living, working, or traveling through the City and County of Denver. In 2002, a database–Sex Crimes Analysis Registration Enforcement Database (SCARED)–was developed by the Department to collect the addresses, physical information and registration dates on sex offenders. With the database, the Department was better able to determine how many sex offenders were living within the City and County of Denver, and which individuals were required to register. At the time, detectives determined that more than 400 individuals were out of compliance. By 2007, 1,340 convicted sex offenders were registered with the DPD. The Sex Offender Registration Unit had now become the Compliance Unit, under the Pattern Crimes Bureau. The DPD constructed a web site, so that citizens could go on the internet and locate registered sex offenders living in their community. In December 2010, the DPD signed an agreement with the Douglas County Sheriff’s Department to utilize a new, unified sex offender registration database. This database will be shared by other metro area jurisdictions and has the ability to search all offenders in the system. Beginning in 2004, the Denver Police Department began a strong partnership with the Denver Children’s Advocacy Center (DCAC), which has been contracted to perform these services for the Denver Police Department. TEN YEAR ANNUAL REPORT 51 A DECADE OF ACHIEVEMENT SCHOOL VIOLENCE DETECTIVE The School Violence Detective works alongside Denver Public Schools Security to assess threats and collect intelligence regarding incidents where the victims and/or suspects are students in the City and County of Denver. Denver police officers notify the School Violence Detective whenever they respond to serious incidents involving students, on or off school property. The School Violence Detective regularly attends safety-planning meetings with Denver Public Schools Administration and Security in order to assist them with the best practices available. NIGHT SHIFT DETECTIVES The Crimes Against Persons Bureau Night Shift is a group of dedicated investigators who handle numerous calls for service each year. Since the implementation of the current Detective Night Shift, the Department has reduced the call-out responsibility for many detectives in the Homicide Unit, thus allowing them to spend more time on homicide investigations. Furthermore, the Night Shift detectives are an efficient triage unit that reduces call-out of all investigative units throughout the Denver Police Department. Because of their continued efforts, these investigative units receive complete and wellinvestigated cases requiring limited follow-up. MANAGE CONCEALED WEAPONS PERMIT PROCESS The State of Colorado enacted a new Concealed Weapons Permit Statute in 2003. Traditionally, concealed weapons permits for the City and County of Denver had been processed through the Denver Police Department Intelligence Bureau. With the enactment of the new statute, the duty of issuing concealed weapons permits was moved from the Intelligence Bureau to one detective working in the Identification Bureau. The new state statute made it easier for the public to apply for the permit. Currently, there are approximately 3,559 current or past Denver residents with a concealed weapons permit. DIGNITARY PROTECTION Whether through the Department’s Executive Security Unit that is responsible for the protection and security of the Mayor of the City and County of Denver, including within the State of Colorado and during official trips elsewhere in the nation or during events and visits that have routinely brought world leaders and public officials to Denver, the Denver Police Department is regularly responsible for providing direct or collaborative security and protection for visiting dignitaries. Frequently these assignments work in conjunction with Federal law enforcement and security agencies including the Secret Service, FBI, U.S. Marshall’s Service, Homeland Security and many other agencies and departments within and outside Colorado. USE OF GRAND JURY FOR VIOLENT CRIMES The grand jury is an investigative body, the proceedings of which are secret. Only the prosecutor who is responsible for keeping the process secret knows the general purpose of the grand jury’s investigation. Reasons to use a grand jury include preventing the escape of individuals whose indictment may be contemplated, prevent disclosure of derogatory information presented to the grand jury against someone who has not been indicted, encourage witnesses to come before the grand jury and testify with respect to the commission of crimes, and encourage grand jurors to conduct uninhibited investigation of and deliberation on suspected criminal activity. A grand jury determines whether there is enough evidence for a trial. Grand juries carry out this duty by examining evidence (physical and testimonial) and issuing indictments. A grand jury is distinguishable from a petit jury, which is used during a trial. Grand juries are virtually unknown outside the United States. While all states in the U.S. have provisions for grand juries today, only 22 require their use, to varied degrees. Most jurisdictions within the U.S. have foregone the use of the grand jury, replacing them with the preliminary hearing. Jurors who sit on the grand jury come from the same pool of citizens as a petit jury, and participate for a specific period, usually one year. 52 DENVER POLICE DEPARTMENT B E ST P R AC T I C E S The uniqueness of the grand jury, and where it differs from the preliminary hearing, is that it can compel witness testimony. Other unique components of the grand jury are secret proceedings, the absence of the defendant and his or her counsel during witness testimony, and the absence of the judge. The grand jury’s decision is either a “true bill” (meaning that there is a case to answer), or “no true bill.” A “no true bill” finding results in a sealing of the documents detailing the proceedings. The Denver Police Department and the Denver District Attorney’s Office successfully use a grand jury in criminal cases where there are several, uncooperative witnesses. This is often beneficial in cases involving gangs and drugs. The Homicide Unit routinely submits cases to a grand jury (four to six per year). Although there is the occasional “high profile” case submitted to a grand jury, most are non-descript cases where the witnesses and co-conspirators are less than accommodating. LABOR MANAGEMENT AND EFFICIENCY Trying to get the most out of personnel resources is a challenge for any organization. In law enforcement, shift work and varying average workload over each hour of the day and day of the week make scheduling even more difficult. Add to that the complexity of setting the spatial distribution of those personnel resources based upon workload, physical barriers and officer safety issues. How to best schedule and distribute DPD personnel resources is a constantly changing dynamic that must be revisited periodically to compensate for measured changes in workload and other factors. GEOGRAPHIC DEPLOYMENT The Denver Police Department had historically used area referencing of offense, arrest and call-for-service data, indicating a precinct area for each data element as its spatial analysis tool. Advances in technology allowed for more and better information with better spatial analysis tools. Computer Aided Dispatch (CAD), Records Management System (RMS), Geographic Positioning Systems (GPS) in the police cars, Geographic Information System (GIS) referencing in the CAD and RMS, Mobile Report Entry (MRE) and computerized mapping capability (using ESRI ArcView) provided real-time mapping capability and use of spatial statistical techniques like ‘Animal Movement’ to predict where serial criminals may strike next. Officers are provided frequent maps and analysis from district crime analysts and are able to make user-defined maps using a law-enforcement-only mapping program. The public also has a more watered-down mapping capability over the internet. Data flowed more freely to those who needed it, allowing police managers to “put the cops on the dots.” This allows for more efficient deployment of police resources. Annualized sets of data can be used to optimize long-term deployment plans, redrawing precinct boundaries to equalize officer workload. In the last decade the DPD has come a long way from precinct books. ANNUAL WORKLOAD ANALYSIS The digitalization of department records has allowed for greater and more timely access to data. Using the prior paper process, it might have taken a year to analyze data at an annual level. In fact, the annual report usually was produced in October or November of the subsequent year. With digital data that is acquired instantly through the Mobile Report Entries (MRE) and Computer Aided Dispatch (CAD), and stored, organized and made accessible through the Record management System (RMS) and business intelligence data warehouses, the DPD is now able to make real-time analysis of workload and crime trends. The police department can look at real-time data aggregates related to rolling weeks, 28-day periods, 52-week periods or year-to-date. This allows for constant trending of data and identification of problem areas. The adoption of GIS standards for addressing also makes mapping and spatial analysis of data easier and almost real time. This more timely acquisition, organization and presentation of data allows for an almost infinite variety of work load analysis. The Department can identify and address trends prior to their becoming a greater burden on resources, and assess the efficiency of actions in a more accurate and timely manner, thereby reducing waste. PLANNING Best-selling author, columnist and businessman Harvey MacKay is credited for the saying “Failures don’t plan to fail, they fail to plan.” Truer words have likely never been spoken related to the workload and challenges faced by a 21st century law enforcement agency. Over the past decade the word “planning” has become synonymous with “Denver Police Department.” Whether for annual events such as the Capitol Hill People’s Fair, the Taste of Colorado, the National Western Stock Show, the annual Cinco de Mayo celebration, the Columbus Day Parade or large, regularly occurring events such as a Broncos game, a Rockies game, shows at TEN YEAR ANNUAL REPORT 53 A DECADE OF ACHIEVEMENT the Denver Performing Arts Complex, a Nuggets game or enormous events such as a Super Bowl parade and celebration or the Democratic National Convention, the Denver Police Department has a plan. Over the past decade the Denver Police Department has coordinated and implemented an incalculable number of successful plans related to events, tactical operations, budgetary considerations, organizational structure and responsibility. MAJOR BUDGET REDUCTIONS The City and County of Denver experienced a severe reduction in sales tax revenue beginning in late 2008. This recession was a national trend, and not just a local phenomenon. Reducing the police budget is difficult, as 93% of the budget is in personnel cost. In 2009, the City renegotiated with the police bargaining unit, deferring the equipment allowance payment until 2010, hired replacements for crime analysts, honored its contract pay increase for sworn personnel and had to pay increased fuel costs. Additionally, the City reduced the police workforce through attrition by 16 FTE, 12 sworn and four civilians. In 2010, the City reduced police workers compensation charges by $1.3 million, eliminated 62 take-home cars reducing gas expense an estimated $300,000, reduced $2.6 million in ASL payments by requiring use of time off, and saved $6 million in contract concessions via a Memorandum of Understanding (MOU) with the police collective bargaining unit. Additionally, the City saved $3.5 million by moving 67 officers to the Denver International Airport (DIA) under the FAA budget and required five mandatory furlough days to reduce civilian employee expenses. In the 2011 budget, the City saved $1.9 million with vacancy savings from DPD positions, cut 14 civilian positions to save over $900,000, saved over $250,000 through the recycling of parts in the Police Fleet Maintenance. Five mandatory furlough days were again required for civilian employees and the City saved $3 million by not replacing police vehicles as scheduled. The City saved $3 million by not having police recruit classes and continues to save $3 million by having 41 officers assigned to DIA. Further, the City saved $500,000 from vacancy saving for police officers on military leave and $250,000 for officers volunteering to take one year of leave without pay. In the year 2000, the City police services budget was about $135,000,000. In 2011, the estimated budget is over $178,000,000. When looking at the cost breakdown over this time period, the operational costs make up the bulk of the increase in budget, while administrative costs have remained relatively flat. 54 DENVER POLICE DEPARTMENT MAJOR CASE RESOLUTION BRENT BRENTS On July 6, 2006, Brent J. Brents pled guilty to 68 felony counts related to a string of violent sexual assaults in the Denver metro area. The Court sentenced him to 1,319 years in prison – the longest sentence the Denver District Attorney’s office has ever seen. Brents was 36 at the time he admitted guilt to 68 felony charges. The counts he pled guilty to included attempted murder, sexual assault, kidnapping, burglary, aggravated robbery, sexual assault on a child, child abuse, menacing, aggravated motor vehicle theft and vehicular eluding. The main body of crimes occurred between October 2004 and February 2005. The majority of the assaults occurred during a one-week crime spree. Three of Brents’ victims were a grandmother and her two 11-year-old grandchildren. Eight people were attacked in total with seven being sexually assaulted. During his confession, Brents admitted to the sexual assaults of 32 prostitutes occurring between his July release from prison in 2004 and January of 2005. When the one-week crime series of attacks began February 11th, the Crime Laboratory of the Denver Police Department worked around the clock to obtain a DNA profile from the evidence collected at the various crime scenes. This profile was identified in CODIS as that of Brent Brents. After obtaining the DNA identification, Denver police began looking for Brents. He was arrested February 18th, 2005, in Glenwood Springs, Colorado after Denver police tracked the cell phone that he had stolen from an apartment manager. This apartment manager victim was brutally beaten by Brents. She received a severe brain injury during the assault. B E ST P R AC T I C E S Brents had been released from prison on July 12, 2004, after serving 15 years in prison and in a state hospital for raping a young boy and a girl in 1988. reason for the length of time was that witnesses and those involved were part of a gang /drug ring that was under federal investigation. RAÚL GÓMEZ-GARCÍA This incident began with an argument between Clark and Denver Bronco’s player Brandon Marshall. The argument escalated to the point where Clark armed himself with a semi-automatic pistol and fired on the limousine occupied by Darrent Williams and several others. On October 25, 2006, Raúl Gómez-García was convicted of killing police Detective Donald Young and wounding his partner, Jack Bishop, and was sentenced to 80 years in prison. Denver Police Detectives Donnie Young and John Bishop were ambushed on May 8, 2005, while working at the Salon Ocampo social hall at 1733 W. Mississippi Avenue. The hall was hosting an invitation-only baptismal party. On the evening of May 7th, Young and Bishop escorted Raúl Gómez-García out of the hall. Gómez-García returned about 1:00 a.m., approached both detectives from behind, and shot Donnie Young three times, including one shot to the head. Gómez-García also shot John Bishop once in the chest. Jack Bishop survived the shooting partly because of his bulletproof vest. Detective Young died at the Denver Health Medical Center. Detective Young was the Denver Police Department’s sixty-first officer killed in the line of duty. Gómez-García, a Mexican national and illegal immigrant to the United States, fled to Mexico by way of his parents’ home in Los Angeles, California. Authorities in Mexico, with the assistance of the U.S. Marshal’s Service, arrested Gómez-García in Mexico on June 4, 2005. After the Denver District Attorney’s Office promised the Mexican government they wouldn’t seek the death penalty or file a charge that carries a life sentence, Mexican authorities released Gómez-García to Denver. He returned in December 2005. The success of this investigation resulted from the passion and dedication of the members of the Denver Police Department and the efforts and assistance of the Federal Bureau of investigation, The United States Marshal Service, The Los Angeles Police Department and the Agencia Federal de Investigación, (AFI – the Mexican equivalent to the FBI). WILLIE CLARK On March 11, 2010, a Denver jury, after deliberating a day and a half, convicted Willie Clark on all 21 counts he faced, including the murder of Denver Bronco Darrent Williams and the attempted murders of the 16 others in the limousine January 1, 2007. A Denver judge sentence Clark to life in prison. It took Denver detectives and District Attorney prosecutors nearly two years to build their case against Clark. The Although detectives had a good working knowledge of probable suspects early in the investigation, arrests were delayed by other considerations that included federal investigations. This prolonged investigation resulted in thousands of pages of investigative data. The success of the investigation was the result of a superior working relationship between local and federal law enforcement personnel. Mr. Clark is charged in relation to the death of Kaloniann Clark (no relation) and his trial is anticipated to occur in late 2011. With respect to the case profile of Clark (Darrent Williams), Mr. Clark was convicted of Murder in the First Degree and was sentenced to life in prison without the possibility of parole. MICHAEL LOLLIS (COLD CASE UNIT) Serial rapist Michael Lollis was sentenced on February 11, 2010, to over 100 years in prison for kidnapping and sexually assaulting four different women in Denver during the latter part of 2004 and into the summer of 2005. Judge Robbins levied three consecutive 35-year sentences on Michael Lollis for the sexual assaults in which DNA evidence led to the identification of suspect Michael Lollis. In the remaining case where biological evidence was absent, a traditional investigation revealed that Michael Lollis possessed the victim’s wedding ring after the attack. As such, Michael Lollis was sentenced to an additional 15 years in prison. It should be noted that because of the powerful DNA evidence against Michael Lollis and sound follow-up investigation by Denver Sex Crimes investigators, Michael Lollis also confessed to four additional cases from 2004 and 2005 where DNA evidence was not present, but the modus operandi of the attacks was similar to the DNA cases. DNA further matched Michael Lollis to five sexual assaults in Aurora and one in Arapahoe County during the same 20042005 time frame. TEN YEAR ANNUAL REPORT 55 TEN 20 0 0 -2 010 TECHNOLOGY British mathematician and philosopher Alfred North Whitehead said, “Civilization advances by extending the number of important operations which we can perform without thinking of them.” Over the past decade the Denver Police Department has truly advanced into the 21st century through the acquisition and use of modernized equipment and technology resulting in the “magic” of increased efficiency, public safety, officer safety and enhanced communication and accountability. Additionally, the Denver Police Department has significantly decreased its carbon footprint and impact on the environment through the implementation and use of modernized systems and equipment. T E C H N O LO GY COMPUTER AIDED DISPATCH (CAD) The Denver Police Department acquired its first computer aided dispatch system in the early 1990s. This was a system made for a small department and worked on micro computers. In this experiment the Department learned the value of such a system and the need for one tailored to the Department’s needs. DPD acquired its second CAD system in 1993. It ran on two mini-computers that mirrored the operations located within different electrical grids for redundancy. The Department also acquired a backup dispatch and call-taking facility. This system was competent, but by 2002 the vendor no longer supported the system. In April 2002, a new CAD system was acquired. The system was already being used by the Fire Department and already had a geofile for the city. Transition to the Tri-Tech system saved money and time. The Tri-Tech system acquires information from the DPD call center and actions called in by officers on the street. It creates a permanent digital record which is used for investigations, management of the system and data analysis. RECORDS MANAGEMENT SYSTEM (RMS) VERSATERM In 2002, the DPD acquired the Department’s first Records Management System (RMS) from Versaterm. The Versaterm system was in use in area departments and had a proven interface with Tri-tech, the Department’s Computer Aided Dispatch (CAD) system. The core of the system, the data warehouse, was up and running and accepting data in October 2003. Initially the system was used to enter hand-made reports, but soon was accepting computer-generated reports. The system is available at any Department computer in its desktop form and can also be accessed using the Mobile Report Entry (MRE) version of the software available on mobile computer terminals in police cars. A general offense record can have officer statements, neighborhood surveys, lab reports, and detective supplemental reports added right into the record. Other hard paperwork can be scanned into the record so that when the record is referenced all these records are associated and made available. MOBILE COMPUTER TERMINALS The DPD directed that mobile computer terminals be purchased by sending out an RFP to vendors specifying minimum standards. As part of the technical review and selection process, vendors set up machines for officers to test. This process allowed the Department to reap the vast experience of street officers who would be most affected by this equipment acquisition. The system has been a big success as it has significantly increased reporting efficiency. TEN YEAR ANNUAL REPORT 57 A DECADE OF ACHIEVEMENT COMPUTER AIDED DISPATCH (CAD) MOBILE REPORT ENTRY (MRE) From 2005 through 2006, the DPD directed the implementation of the Mobile Report Entry (MRE) system from Versadex. The MRE allows entry of reports from police-carmounted mobile data terminals. The information is entered without having to make a paper report. The information is made available as soon as it clears supervisory approval and Transcription Unit approval. Initially the system only offered a general offense report and a street check (contact card). The system has recently been upgraded to include traffic accident reports. An attempt was made to include a Universal Summons and Complaint (US&C), but technical difficulties caused this to fail. The US&C is now being included in an effort to integrate criminal justice records. INTEGRATED CRIMINAL JUSTICE (ICJ) After the failure of the US&C component of the MRE, it was determined that a broader-based analysis of the interrelations of the business practices of the courts, court records, the Denver Sheriff’s Department, the Denver City Attorney’s Office, the Denver District Attorney’s Office and the Denver Police Department was needed. TIME AND ATTENDANCE PROGRAM In 2006, the DPD directed that members of the Denver Police Department’s Human Resources Bureau receive grant monies to help develop and implement an electronic time and attendance system. Various vendors were interviewed and a rigorous selection process was completed, which led to the selection of a Principal Decision Systems International product known as TeleStaff. Over the course of several months the system was eventually configured and customized to meet the Department’s long-standing need to integrate all of the various and complicated staffing and scheduling tasks. On December 2, 2007, the system was made operational. It took several more months of configuration, testing, and vendor software upgrades to get the staffing system solution that the Department presently enjoys. Near the end of 2008, the TeleStaff system was completed and provided the Denver Police Department for the first time in history an integrated electronic time and attendance system. This system automated many aspects of police department staffing and has made the DPD much more efficient, saving millions of dollars in personnel costs as they relate to staffing and scheduling duties. The result has been a new contract with Versaterm to add, amend and upgrade certain portions of the Versaterm RMS system to accommodate processes outlined by the ICJ committee. The system does everything from automating assignments and staffing to tracking off-duty employment, all in a seamless and completely integrated way. The emphasis has been to simplify the field officer’s process. There are about 8,000 different criminal charges that are possible when using a US&C. The restructured system will make selection of certain criteria preselect and limit the number of available charges. The remaining selection will then have the ability to be searched by alpha string to quickly locate the appropriate charges. The Technical Electronic Services Unit (TESU) also administers and maintains the license plate readers (LPR) and bait car programs for the department. LPRs are deployed to areas in the city to combat auto thefts, pattern burglaries and assist with criminal intelligence gathering. The LPRs are checked out on a two-week rotating schedule and all data collected is returned to the TESU Unit for future download into a collection database system that will assist detectives with case investigations. ONLINE SUBPOENA SYSTEM LICENSE PLATE READER PROGRAM (LPR) From 2002 to 2003, the DPD directed that an automated subpoena system be developed and implemented that eliminated the need for manual production and service of District and County Court subpoenas to officers. The enhanced, electronic system has greatly simplified the subpoena system and has allowed for more timely notification to the officer, creating a new level of accountability for compliance. The Department currently has three license plate readers, which are shared between various patrol districts. 58 DENVER POLICE DEPARTMENT T E C H N O LO GY COPLINK DAREC ATV VIDEO PROJECT The Colorado Information Sharing Consortium (CISC) was formed in 2008 by public safety leaders from across the state. It is the governing board for a new statewide network designed to empower officers and deputies to fight crime in the smartest of ways—through state-of-the-art data sharing and analysis. The vision of CISC is that eventually all 154 police departments and 62 sheriffs’ offices in Colorado, and every officer and deputy, will be on line. The DAREC (Denver Amateur Radio Communications) ATV Video Project ham radio members utilize the ATV (amateur television radio band system), which will be custom-built to assist the Denver Police Department in the real-time video broadcast of event surveillance, mass casualty incidents, HAZMAT, riot situations, training or whenever DAREC is called upon to provide situational awareness or site intelligence to the local command posts. Coplink is a data search engine that links criminal records from participating law enforcement agencies. It allows street cops and investigators to analyze information regarding individuals, property, vehicles and incidents from various state and local law enforcement records. For example, investigators can identify suspects on bits of information such as height, weight, hair color and style, or the placement and type of a scar, tattoo or piercing. A vehicle might be identified by make, model, color, style, body damage, license plate or even partial license plate information. DAREC members provide the Department with additional volunteer resources, with significant technical expertise that will provide the Department with the ability to transmit and view real-time video, as well as video documentation at multiple events or incidents when Department resources such as the AgileMesh video system is already deployed, being utilized or unavailable. The core partners in the CISC contributed over $2 million to purchase an enterprise license for all officers and deputies in the state. These agencies were supported by their taxpayers, city managers, elected leaders and E-911 boards, as well as by federal grants that were awarded with the help of Colorado’s Congressional delegation, especially Congressman Ed Perlmutter, Former U.S. Senator Ken Salazar, and U.S. Senator Michael Bennett. The fundamental rule of the Consortium is that every agency that joins must also agree to share its criminal records with the other members. All members agree to provide training on Coplink to their street officers and investigators. All the information used and shared via Coplink remains sensitive criminal justice information and must be treated as such under current laws, regulations, and agency-specific policies. It cannot be accessed to gain information for non-law enforcement purposes, nor may it be shared with anyone outside of law enforcement. If an investigative lead is obtained via Coplink, it is incumbent upon that investigator to verify that information with the source agency. RAPIDLY DEPLOYABLE VIDEO SYSTEM The ‘AgileMesh’ video system is a rapidly deployable camera system that can operate in non-line-of-sight situations. The cameras are self-contained, ruggedized, weatherized and can be quickly deployed to provide real-time video surveillance at critical incidents and tactical deployments. They can also provide event surveillance and can be used in some covert applications. The camera system is well suited for multiple first responder situations. The AgileMesh camera system allows for autonomous deployment of the video camera system, which operates from self-contained rechargeable batteries for several hours. It can also be hard-wired into existing power outlets. The system immediately auto-connects with other AgileMesh cameras for quick, painless deployment that allows for realtime situational awareness at a scene. The AgileMesh system can be monitored on all Denver Police Department Command Posts, and will also allow the ability to transmit existing Bomb Unit video from the bomb robot to other command posts for remote viewing. The system can also exploit existing facility video (system dependent) to allow for the transmission of facility video to a remote viewing location to the local Command Posts. TEN YEAR ANNUAL REPORT 59 A DECADE OF ACHIEVEMENT COLORADO LIFE TRAK SYSTEM H.A.L.O. VIDEO SYSTEM The Denver Police Department began working with Project LifeSaver International in 2006 to get equipment to assist in finding at-risk missing persons. After receiving money from the Denver Police Foundation and the Denver City Council, the program was initiated in early 2007. Over the past 15 years, several United States and European public safety models have demonstrated that closed circuit television (CCTV) is a critical component of a comprehensive public safety and security plan. As of October 1999 (the last official survey), there were an estimated one million video cameras in use around the country for the purpose of promoting public safety and security. Relationships were established with the other law enforcement agencies across the state as part of the program. In 2008, due to issues with the Project LifeSaver provider and changes in technology, money was received from the state to purchase new equipment from a company called CareTrak International, and Colorado LifeTrak started. Colorado LifeTrak is intended for individuals who are afflicted with Alzheimer’s, Autism or other cognitive disorders, and who have a tendency to wander from home and become lost. If the participant becomes lost or missing, the Denver Police Department’s Missing and Exploited Persons Unit personnel have specialized tracking equipment to help isolate the location of the transmitter the participant is wearing. The search starts from the last known location of the participant and works outward until the transmission signal is obtained. The goal is to determine the location of the signal in a quick, timely manner, minimizing the risk of harm to a loved one. Colorado LifeTrak is a valuable tool to help locate lost or missing persons. It is part of the overall missing person’s investigation, but it does not replace the need for supervised care. It can, however, help provide peace of mind to caregivers. A tax-deductible donation of $275 is requested upon initial enrollment to help defray the cost of equipment. Participants are asked to donate a $10 monthly maintenance fee to pay for the cost of replacement batteries and wristbands. The donations are voluntary and not a condition for participation in the program. There are currently 19 clients enrolled in the program. 60 DENVER POLICE DEPARTMENT In the fall of 2005, the Department directed that a needs analysis be conducted into using this type of technology to enhance the DPD’s crime fighting strategy. The initial goals of this project were the enhancement of the safety and security of residents, workers, visitors, public buildings and commercial enterprises, educational institutions, healthcare facilities, cultural art, entertainment and other tourist venues, while vigorously respecting the privacy rights of individuals. From this analysis the Denver Police Department’s High Activity Location Observation (H.A.L.O.) program was created. The program was designed to strategically disperse closed circuit television cameras throughout the Denver metro area to provide real-time visual imagery of public spaces. These CCTV camera platforms augment the existing complement of both public and private cameras within the Denver metro area. To increase the effectiveness of the H.A.L.O. program the Denver Police Department established partnerships with: • The Regional Transportation District (RTD)—Establishing a bridge strategy through their vast metro-area corridor infrastructure and normal passenger route enterprises • The Colorado Department of Transportation (DOT) enterprise including their vast infrastructure of highway cameras • The Colorado State Patrol infrastructure • The existing City and County of Denver traffic camera network T E C H N O LO GY In the spring of 2006, the project team began the implementation (build and test) phase of H.A.L.O., which at this time was a multi-grant funded project. There were four Internet Protocol (IP) based cameras installed and tested for a period of time. Several ‘quick wins’ were attained during this phase, enabling officers to make arrests and prosecutors to ensure convictions based on what was captured on video. Beginning in May 2007, the H.A.L.O. project team designed and configured 17 internal holding cells, elevator and prisoner drop-off video cameras. The H.A.L.O. project was expanded to include a helicopter (Air One) video downlink. This enabled the H.A.L.O. system to be robust enough to gain video feed from the helicopter and convert it to an IP address for important sharing needs, along with all other H.A.L.O. video. Funding obtained in support of the Democratic National Convention (DNC) enabled a substantial expansion of the project. After the identification of critical areas of concern, there were 50 cameras installed throughout the downtown Denver area. Using a tri-frequency mode of video transportation, along with wireless-mesh, point-to-point, and microwave technologies, the H.A.L.O. cameras were monitored through a central command and control room at Denver Police Headquarters. The Denver Police Department H.A.L.O. program shared its video with over 60 local, state and federal partners during the DNC through the IP-based solution. This program solution proved to be extremely effective, especially as applied to crowd management duties during the convention. This was a critical tool for the Incident Commander (IC), who was able to take real-time video feeds of crowd movement and activities to assist in making deployment decisions. On numerous occasions it was information obtained from this system that prevented criminal activity and violence from occurring, because the IC was able to shift resources ahead of trouble-makers and thereby prevent acts from taking place. GRAFFITI TRACKER In 2009, the Denver Police Department entered into a contract with Graffiti Tracker (GT). Graffiti Tracker provides a camera that has a GPS system. The city graffiti abatement crews use the camera to document graffiti. The pictures are then uploaded to Graffiti Tracker. A Graffiti Tracker analyst then sections off the portions of the picture to different tags. The GT analyst then also makes estimates of the square footage encompassed by each tag. All this goes into the GT database associated by the graffiti moniker. DPD’s Graffiti Unit detectives can then access the GT website. If a graffiti suspect is determined to be using a specific graffiti moniker, detectives can then download all the incidents involving that graffiti moniker. The detectives use the information when interviewing and prosecuting suspects. AIR SUPPORT UNIT The Denver Police Air Support Unit used to fly a Bell 47 helicopter with a 1946-designed airframe. The unit was disbanded temporarily due to budgetary constraints. The program was resurrected in 1997 with a new Bell 407, a 1993 airframe design that replaced the popular and long lived Bell 206. Over the last decade the Denver Police Department has been committed to increasing the capability of this police observation platform. Pilots now have GPS capability and can use a computer screen to get location information on any address they select on the screen. This helps direct ground resources to locate suspects and crime scenes. The helicopter’s camera and thermal imager can now be downlinked to the H.A.L.O. system and the department command post. A suitcase downlink module is also available for use in a unified command post. TEN YEAR ANNUAL REPORT 61 A DECADE OF ACHIEVEMENT SPECIALIZED VEHICLES (MOBILE COMMAND POST AND BOMB/LAB/HN VEHICLES) The Denver Police Department has acquired several specialized vehicles over the last decade. The new mobile command post was purchased for the DNC. It provides a high-tech remote meeting and briefing location with downlinks from H.A.L.O., traffic cameras and the helicopter. The Bomb Squad also needed a vehicle to haul around and deploy their specialized equipment. The hostage negotiation team needed a vehicle in order to conduct their negotiations without interruption by other people located in the command post. By acquiring their own vehicle they were able to operate independently of the mobile command post and keep their equipment set up and ready. The Crime Lab also needed a vehicle where some crime scene documentation and tests could be conducted remotely, close to the crime scene. By having these specialized vehicles, the Denver Police Department is able to respond effectively to large crime scenes and planned events. 62 DENVER POLICE DEPARTMENT DPD BOMB SQUAD EQUIPMENT AND TRAINING OVERVIEW The DPD Bomb Squad is responsible for investigating and rendering safe all known or suspected explosive devices in the City and County of Denver. This includes all manner and types of suspected explosive devices including: suicide bombers, vehicle bombs, pipe bombs, and devices containing or strategically placed to cause the release of toxic or radioactive material. The DPD Bomb Squad has received numerous articles of equipment over the last 10 years through the use of Homeland Security Grant Program funding (HSGP), Denver city general funds, and the DPD Confiscation Board. The equipment that has been obtained has assisted in the completion of the mission of the unit, and increased the safety of the citizens. The DPD purchased a medium platform robot in 2001, via general funds and the Confiscation Board, for $120,000. This robot has had several upgrades made over the years that account for an additional $90,000. T E C H N O LO GY DPD had the opportunity to purchase a man-portable robot in 2010 (for $120,000) using a combination of HSGP and Confiscation Board funding. The man-portable robot is able to access areas that the 500-pound robot cannot. In 2008, just prior to the DNC, HSGP provided the funding necessary to purchase a Bomb Squad Command and Response Vehicle. Despite the increasing budgetary constrains, the Department prioritized the need for detectives to have both adequate work space as well as their need to have modern computer equipment at their disposal. Over the course of several years the DPD upgraded and replaced the work stations for every detective within the Department. This vehicle provides a mobile platform for transporting the large robot to each incident, tools and equipment, and also a work station. The Bomb Squad uses portable x-ray technology to determine the contents of a container whenever possible; however, Polaroid discontinued the production of the film in 2009, so a single digital x-ray system was obtained for approximately $26,000. DIGITAL CAMERAS FOR PATROL AND CRIMINAL INVESTIGATIONS One of the DPD Bomb Technicians, using HSGP funding, was able to travel to Israel to observe and interact with the Israeli Police Bomb Disposal Division (the busiest bomb squad in the world). UPGRADED DETECTIVE WORK STATIONS Early in the decade the DPD became aware that increased workload efficiencies as well as cost savings could be obtained through the use of more modernized technology and equipment. A primary department-wide focus was the use of individually assigned computers for each detective throughout the Department, as well as assuring that the necessary software and programs were available to each of the specialized investigative units within the Department. Not only was the need to invest in upgraded equipment explored, but also the need to upgrade the detectives’ physical work space. The Denver Police Department had long used film-based cameras to document crime scenes. In a domestic violence initiative, strongly supported by Chief Whitman, the department bought digital cameras for the Patrol Division to record injuries and property damage at the scene and to record CD quality sound/low quality video recordings of victim outcry and witness statements. The cameras used mini-CDs to record and store the information. The mini-CDs were then placed into evidence. Subsequent innovation of digital cameras in forensic photography made the use of these cameras more widespread. Now the cameras can be used to document crime scenes and record statements at a crime scene. The same cameras are now used by Criminal Investigation Division detectives to document their investigations. Having the images posted in a computer data warehouse assists in discovery. Each image can be imbedded with information on where and when the images were taken, who took them and for what case. This has reduced the need for chemical-based film formats for which images are harder to store and are perishable. TEN YEAR ANNUAL REPORT 63 ELEVEN 20 0 0 -2 010 MAJOR PROGRAM ENHANCEMENT Throughout the past decade, the Denver Police Department has been committed to ongoing program review and evaluation as well as the enhancement and implementation of programs designed to further the Department’s vision of creating powerful crime prevention and reduction strategies, structuring the department to promote professional, creative, well-trained, ethical and accountable employees utilizing the most modern and effective practices and methods to fulfill the mission of delivering high quality public safety services so all people may share a safe and healthy environment. M A J O R P R O G R A M E N H A N C E M E N T CRISIS INTERVENTION TRAINING In the year 2000, the Denver Police Department initiated a Crisis Intervention Training (CIT) Office in response to the need for officers to develop skills to deal with citizens who are in crisis. The goal of the DPD is to divert the mentally disordered population out of the criminal justice system while maintaining civil order, whenever possible. Denver has trained 890 officers in CIT. Every Denver Police Officer hired after the year 2004 will be CIT trained by February 2011. DPD hostage negotiators, Victim Specialists, and Probation Officers are all required to be CIT trained as well. VOLUNTEERS IN POLICING The DPD initiated a Volunteers in Police Services Unit (VIPS) in 2004. There were initially nine volunteers. However, within two years the unit had grown to over six hundred volunteers working in every area of the department. Denver was the first police department to initiate an all-volunteer CSI team and has utilized volunteers in the Homicide Unit, Internal Affairs Bureau, Missing Persons Unit, Victim Assistance Unit, Patrol Division, ID Section, Training Bureau and many other unique areas of the department. LAW ENFORCEMENT ADVOCATE (LEA) PROGRAM The Denver Police Department was identified by the International Association of Chiefs of Police as one of the top 25 programs for quality law enforcement in the United States for a program it developed in partnership with the Denver Juvenile Courts. This innovative program pairs police officers with at-risk juveniles to promote youth and family advocacy, offender accountability, and to maintain public safety. In 2003, the DPD partnered with the Denver Juvenile and Family Justice Treatment Accountability for Safer Communities (DJFJ TASC) of the Colorado Judicial Branch to create the Law Enforcement Advocate (LEA) Program. The LEA program was created with the assumption that it could improve the community’s perspective of police in Denver, enhance police/community relations, reduce client recidivism and prevent future crime. The initial LEA program included specially trained officers who were assigned to work with extremely high-risk juvenile offenders living in neighborhoods known for high levels of calls for service by law enforcement. The officers were trained in motivational interviewing and stages-of-change techniques designed to promote positive behavior change for clients. In addition to neighborhood and home-based accountability checks, the officers were charged with forming supportive relationships with project participants and their families that would hopefully continue beyond justice system involvement. Interviews with law enforcement advocates indicated a high level of satisfaction related to making a “positive difference” within the lives of youth along with improving public safety. Program outcome data over the course of three years markedly supported all goals of the LEA program. HOSTAGE NEGOTIATION The Denver Police Department’s Crisis Negotiation Team began as Hostage Negotiators, a group of wizened senior detectives who had the ability to talk to persons in crisis. Their skills were honed from years of experience listening, understanding, and repeating what a person had said to them during endless interviews. These senior detectives had the skills, intuition, and common sense of the modern day Crisis Negotiator. The early days of negotiation for a Hostage Negotiator was either face-to-face, or on a hard line telephone. The conditions were often dangerous to the Hostage Negotiator, whether caused by elements of nature or an armed, deranged suspect. The command post for the early negotiator was often the rear trunk lid of a detective’s vehicle, and later a four-door SUV. At the beginning of the new millennium, the DPD adopted a new philosophy that saw the creation of Crisis Intervention. Crisis Intervention classes were directed at street officers, giving them methods to diffuse and de-escalate situations by talking and listening to a person in crisis. This class became a fertile training ground for future Crisis Negotiators. TEN YEAR ANNUAL REPORT 65 A DECADE OF ACHIEVEMENT In August of 2006, a crisis presented itself that demonstrated to the Denver Police Department the need to update equipment, increase communications between staff and command, and explore techniques to increase the on-scene efficiency of the Crisis Negotiation Team. Because of this situation, monies from the Confiscation Fund were appropriated for equipment and training. A Mobile Command Post was acquired and retrofitted to make the Crisis Negotiation Team as efficient as possible. The equipment purchased was bought in two identical sets. Having two sets of equipment allowed for equipment failure and for a second scene if necessary. The state-of-the-art equipment allowed the command staff, Metro/Swat Unit, and Crisis Negotiation Team commander to be in constant communication during an incident. The Mobile Command Post vehicle is equipped with computers that allow the detectives remote access into departmental resources: N.C.I.C. / C.C.I.C., databases, and reports. This allows detectives to write Search Warrants, Arrest Warrants, and to obtain background information on suspects, persons of interest and witnesses. Each Crisis Negotiation Team member is required to have two-hundred hours of initial training. They are eventually certified through Public Agency Training Counsel as Hostage Negotiators. Crisis Negotiation Team Members are required to attend quarterly meetings to debrief every call-out. The Crisis Negotiation Team has gone from a minimally trained, minimally equipped afterthought, to a highly trained and well equipped unit, which makes them a self-sufficient asset at a crisis incident. DISASTER RESPONSE Every law enforcement agency in the country had to adjust and upgrade their disaster response plans after September 11, 2001. International incidents such as the Beslan Massacre (2004) and the Columbine Shooting (1999) caused serious 66 DENVER POLICE DEPARTMENT review of how law enforcement should react to incidents around schools. The DPD directed that members of the Department work with federal, state and local agencies to prepare, plan, train and equip themselves for all hazardoustype responses. Using UASI funds, training in the National Incident Management System (NIMS) and the Incident Command System (ICS) was mandated and completed for all officers. DPD conducted training exercises and practiced on several large planned events. DISASTER PREPAREDNESS PARTNERSHIPS The events of September 11th awoke our nation to the real threat of international terrorism. It was no longer a crisis that happened across oceans, but a tragedy clearly pointing out vulnerabilities at national, state and local levels. The focus became building capabilities at all levels of government with the goal of prevention, preparing for, responding to and recovering from terrorist events. In the summer of 2003, Denver and metro partners were selected as one of fifty urban areas across the country to receive grant monies from the Urban Area Security Initiative (UASI). The Denver UASI partnership includes twenty-four cities, counties and fire districts. Since the inception of Denver UASI, millions of dollars have been spent equipping and training our first responders. Personnel throughout the Denver Police Department have spent thousands of hours in joint training and disaster preparedness training. Additionally, the following efforts were initiated since September 2001: • Organized lobbying of congressional representatives D.C. for direct and immediate funding for Homeland Security • Establishment of Region 7 Liaison with State Office of Preparedness, Security and Fire Safety • Created a system of internal liaison officers for terrorism intelligence collection and dissemination • Organized a cadre of volunteer retired officers for callout in case of a major incident • Full time participation in the FBI Joint Terrorism Task Force (JTTF) International Terrorism Unit to work in conjunction with the Domestic Terrorism Unit and the DPD Intelligence Bureau. M A J O R P R O G R A M E N H A N C E M E N T NATIONAL SECURITY Since the inception of Denver UASI, millions of dollars have been spent equipping and training our first responders. Full-time, dedicated Denver Police personnel, assigned to UASI and the Mayor’s Office of Emergency Management and Homeland Security (OEM) have provided planning, training, exercises, and educational outreach programs related to natural and man-made disasters to assist and prepare citizens, government agencies, and private/non-profit organizations prior to, during, and after a local emergency or disaster. The Office also manages the Emergency Operations Center (EOC) during any major emergency or disaster and activates emergency warning systems. The OEM works as an interagency coordinator in partnership with local, state, federal and private entities to provide comprehensive planning, response, mitigation and recovery capabilities for all hazard potentials facing the City and County of Denver. In August 2010, the Annual National InfraGard Community Service Award was presented to the Denver Office of Emergency Management and Homeland Security (OEMHS) for its outreach and education programs. The OEMHS conducts the “Are You Ready” READYColorado, Citizen Emergency Response Training (Denver CERT) and other professional training. InfraGard is a partnership between the Federal Bureau of Investigation and the private sector. InfraGard is an association of businesses, academic institutions, state and local agencies, and other participants dedicated to sharing information and intelligence to prevent hostile acts against the United States. CONTINUITY OF OPERATIONS (COOP) PLANNING The DPD instituted the Continuity of Operations (or Contingency) Planning (COOP). This planning is to effectively coordinate emergency preparedness, mitigation, response and recovery (Business Resumption), efforts for the Denver Police Department in order to protect lives and property in the event of a natural or man-made disaster. This planning will allow bureaus or divisions in the Police Department to provide services after the destruction or contamination of a primary police facility. Personnel trained in the area of COOP Management have provided this knowledge to command staff representatives from all bureaus and divisions. This knowledge has allowed division and bureaus to prepare their own comprehensive COOP plans. This planning is an ongoing process and is updated annually. Prior to the 2008 Democratic National Convention, Bold Solutions held a tabletop exercise to test all Denver COOPs to determine feasibility and projected level of success. The Denver Police Department’s COOP was found to be sufficient. SECURITY CHANGES AT DENVER INTERNATIONAL AIRPORT (POST 9/11) Since the events of 9/11, there have been extensive changes in the security levels that exist at Denver International Airport (DIA). DIA is currently the 5th busiest airport in the U.S. and the 10th busiest in the world. Its land mass of 53 square miles would hold the entire footprints of LAX, Atlanta, Dallas, and Chicago’s airports and still leave just under two miles of undeveloped space. The Denver Police staffing at DIA was 67 on 9/11. It is now staffed with 141 police officers. There were four Bomb K-9 teams, where we now have eight. Video surveillance and various other layers of security have been added to protect the traveling public and the facilities that cannot be shared or discussed due to their sensitive nature. TEN YEAR ANNUAL REPORT 67 A DECADE OF ACHIEVEMENT SCHOOL RESPONSE PLAN Over the past two school years, the Denver Police Department has worked with partners such as DPS Safety and Security to review and revise our critical incident management capabilities in large-scale incidents occurring in schools. The Critical Incident Profile – School has been totally redesigned to improve incident command efficiency and effectiveness. The profile is a command management tool for use during a major incident, such as an active shooter, occurring in a school. BOND INITIATIVES The DPD has started improving its capital infrastructure through voter-approved bond initiatives. The Department has been successful in all three voter-approved initiatives in the last decade. PUBLIC SAFETY COMMUNICATIONS INTEROPERABILITY 2001 – Denver Metro Region Public Safety Communications are divided between Harris EDACS systems (City and County of Denver, Denver International Airport (DIA), City of Lakewood, Cities of Arvada and Westminster), Motorola Statewide Digital Trunked Radio System (DTRS), (Arapahoe, Jefferson, and Douglas Counties), Motorola Analog Trunked System (Aurora) and legacy conventional systems (Boulder City and County, Adams, Elbert, Gilpin, and Clear Creek Counties). All systems are divided by different frequency bands and technologies. Gateways allow patches between different systems; radio cross-programming allows direct communications between Denver-DIA and Denver-Lakewood. 2003 – 2005 – City of Aurora purchases a Harris EDACS system along with StarGate switch. Grant funding provides equipment, which allows the other EDACS agencies within the region to connect their systems at a network level. 2005 – Metro Area Communications (MAC) Truck is provided to the Denver Police Department by the Department of Justice and deployed as a communications support vehicle that can provide Cache radios, mobile gateway patches, EDACS and conventional radio channel operation. 2006 – The Network First system is implemented for the 10-county North Central Region. This is a network level gateway that provides connectivity between different systems and frequencies to provide interoperable communications. The system connects all EDACS and Statewide DTRS agencies and some conventional agencies within the region. 2008 – For the DNC, Denver Safety purchases 700 Harris radios that will operate on either the EDACS systems or the Statewide DTRS. Three hundred more Harris radios are purchased after the DNC for 1,000 units that are deployed throughout the Denver Police Department and used for interoperable communications. 2010 – A major upgrade for the Network First system is completed, funded by the Public Safety Interoperable Communications Grant Program (PSIC). 2010 – Lakewood procures Harris P25 system equipment with plans to cut over to P25 operation in 2011. 2010 – Lakewood and Denver with regional support submit a grant request to the North Central/UASI region for Inter Sub System Interface (ISSI) technology that would connect the P25 Systems within the Metro area to the Statewide DTRS. 68 DENVER POLICE DEPARTMENT M A J O R P R O G R A M E N H A N C E M E N T TRAFFIC OPERATIONS BUREAU AND RANGE LEVERAGING GRANT FUNDS TO MAXIMIZE POLICE IMPACT On June 28, 2010, the Denver Police Department dedicated the construction of a new multi-purpose Denver Police site funded through the voter-approved Better Denver Bonds in November 2007. The $12.3 million project allowed for new construction and remodeling of existing facilities to create nearly 50,000 square feet to house the Denver Police Traffic Operations Bureau, the Traffic Investigations Bureau, and Firearms Training Center. The new facilities will enhance public safety and police services, and increase the coordination and efficiency of police operations. In 2006, the Denver Police Department’s funding base was expanded by creating a civilian position dedicated to generating new revenue through grants. In the past five years, the department has nearly tripled annual grant funding for police projects to an average of $4.6 million in awards received each year. CRIME LAB The Crime Lab was also approved via the Better Denver Bond Program bond issue in November 2007 for a total of $38 million. The new Crime Lab is described extensively elsewhere in this document. PATROL DISTRICT STATIONS 1, 2 AND 3 Another bond issue was passed by the voters providing partial funding for the building of three new police stations, which were obsolete. They were too small and not designed for computer use. Many had only one electric outlet per room. A needs assessment was completed and the new buildings were designed to meet the need 30 years out at the estimated end of life for the construction project. A common design was used with adaptations made to fit the site size and profile. The bond issue provided $6 million for each station. This provided about half of the required funds to build each station. Having the bond funding also provided an impetus to push the construction of the buildings. The District One Station was completed in 2003; the Stations for Districts Two and Three followed in 2004. Nearly five years later, over $20 million in grant revenue has helped the Denver Police Department launch or support innovative new projects such as: • COPLINK - a regional system to share law enforcement data • High Activity Location Observation (H.A.L.O.) Program – the citywide state-of-the-art camera surveillance system deployed in partnership with schools, business districts, neighborhoods, Regional Transportation District (RTD), and Colorado Department of Transportation (CDOT) • Denver’s DNA/Cold Case Team – considered the best in the country, this collaboration between forensic scientists and Cold Case detectives reviewed 5,400 cold cases and has filed 73 homicide and sex assault cases with the Denver DA. • Denver Assessment Response Team (DART) – a specialized patrol team to serve people with mental illness or in crisis • Domestic Violence Patrol Project – to simultaneously provide on-scene response to domestic violence calls by trained patrol officers and victim specialists. DPD grant funds now support a number of civilian and sworn positions and enable the department to maintain critical enforcement efforts in areas such as impaired driving, gang suppression, interstate traffic safety, human trafficking, and internet crimes against children. Today, the Denver Police Department model of focused grant acquisition and management has become a cited ‘best practice’ for other city agencies. TEN YEAR ANNUAL REPORT 69 A DECADE OF ACHIEVEMENT COMMITMENT TO DIVERSITY The DPD supports and maintains a continued commitment to supporting a diverse citizenry as well as a diverse population of both sworn and civilian employees. The Department widely values and promotes the benefits of a diverse array of cultures, beliefs, attitudes, backgrounds, ethnicities, races and views with the understanding that these qualities continue to push the Department’s ability to provide the most relevant, thorough, timely and efficient services, training, education and support of Denver’s communities and the Department’s employees. Cultural Awareness Training Beginning in the early part of the past decade, the DPD directed that all department personnel begin attending a newly developed cultural awareness class to assist them in aiding and understanding the City and Department’s diverse populations. This training program was widely accepted internally as successful and was taught outside the Department via our internal instructors. Around the same time, a committee of officers, neighborhood residents and City Council members was formed to develop and implement a program to compensate officers who use a second language. Model programs were examined nationally resulting in the DPD creating a Bilingual Officer Program. Officers who use a second language are compensated $100-$200 each month. The primary goal was, and continues to be, to provide not only language translation for victims, witnesses and criminal suspects, but culturallyspecific and competent understanding of these individuals and the dynamics of the situations involving their communication with the Denver Police Department. More than 125 officers have been certified as bilingual in many different foreign languages as well as American Sign Language. A further expansion of language translation was implemented through the Department’s Victim Assistance Unit, which has the ability to arrange for timely and culturally-relevant DIVERSITY IN THE DPD, 2010 AFRICAN AMERICAN All Officers Command Staff HISPANIC HIRING DIVERSITY STRATEGY In 2004, Manager of Safety Al LaCabe created a task force whose mission was to set a course for diversity in hiring for the Department of Safety. This group met monthly for almost two years and developed proactive strategies. The results of that work have been positive but have stagnated due to the lack of hiring of new employees for several years. CRIME STOPPERS The Denver Metro Crime Stoppers program is sponsored by the Denver Police Department. Since its inception, Crime Stoppers has been responsible for the arrest of more than 1,300 suspects in unsolved crimes, two-thirds of whom were involved in serious felony offenses such as homicide, rape, robbery, and burglary. A 24 hour tip line, (720) 913-7867, is continually monitored for callers to use if they have information involving crimes. Callers who wish to remain anonymous may do so. If the information provided by the caller leads to an arrest by the police and acceptance of the case by the District Attorney, a cash award up to $2,000 may be made to the witness. Crime Stoppers cases are publicized on 9News (Channel 9). These public service announcements present a mini-drama of the crime and request more information to help solve the crime. Crime Stoppers’ Track Record: • More than 1,300 offenders have been arrested • More than $1.6 million in narcotics has been confiscated • More than $2.0 million in stolen property has been recovered • More than $374,000 in awards have been made to callers Crime Stoppers has been instrumental in solving crime in the Denver metropolitan area, throughout Colorado and in other states in the mountain region. No tax dollars have been used to pay for the Crime Stoppers awards. Crime Stoppers depends solely upon contributions from individuals, businesses, and foundations to operate and distribute the cash awards to callers. Thanks to new software, it is now possible for people to text a tip, or to send a tip on the web and still maintain their anonymity. Additionally, anonymous two-way communication is now possible between citizens with a tip and police investigators. WHITE OTHER 0% 70 language translation services for victims and witnesses through the Denver Center for Crime Victims Translation and Interpreting Center as well as the Interpreter’s Bank of the Asian Pacific Development Center. Additional language translation and interpretation can be arranged by the Victim Assistance Unit through a number of agencies throughout the metro area. 10% 20% 30% 40% 50% 60% 70% DENVER POLICE DEPARTMENT Tips can be texted to 274637 (CRIMES) then titled ‘DMCS’. The tip is then entered and sent. M A J O R P R O G R A M E N H A N C E M E N T POLYGRAPH UNIT AND POLYGRAPH COORDINATOR Historically, the Denver Police Department contracted with an outside agency to complete polygraph examinations and testing. Beginning in 2005, the DPD directed that members of the department review existing polygraph processes and made significant revisions including establishing an internal Polygraph Unit and supervising Polygraph Coordinator. The coordinator wrote and implemented high-quality polygraph procedures and standards and selected a number of detectives to complete the intensive training necessary to administer a polygraph examination. The installation of the Polygraph Coordinator and internalization of the polygraph exam process has yielded a much more timely and efficient process. The following are some of the successes of the Polygraph Unit over the past five years: • 850 exams completed from 2006 to end of 2010 • Two dedicated polygraph suites with soundproofing and noise reduction devices • Audio and video recording of polygraph exams (in compliance with APA – American Polygraph Association – standards) • Use cutting-edge technology polygraph software to score polygraph charts. • All polygraph examiners successful graduates of the Backster School of Lie Detection. See http://www. backster.net/ for further information. UNDERCOVER PROTOCOL The Denver Police Department recognizes the benefit of standardized training for undercover operations. This training encompasses legal issues involving search and seizure, standard operating procedures for specific types of undercover operations, operational planning and documentation, deconflicting operations and practical exercises to illustrate and build undercover skills. Most undercover operations occur in the Vice Drug Control Bureau. This bureau has been charged with maintaining state-of-the-art knowledge of undercover techniques, equipment and legalities. The Bureau also provides the most in-depth training in its six-month vice training program. The Bureau also provides a one week undercover training program to certify other officers to work undercover operations for Special Crime Attack Teams (SCAT) and other investigative assignments. VICE also conducts quarterly undercover training to provide a refresher to all officers involved in undercover operations to keep them current. TACTICAL DECONFLICTION POLICY Implemented in 2002, and re-designed in 2010, the purpose of Tactical Event Deconfliction is first and foremost, officer safety. Secondary to this is to prevent enforcement and/ or investigative conflicts between law enforcement units, bureaus and other agencies. The goals are: to reduce duplication of effort, promote the exchange of information crucial to multi-unit, multi-jurisdictional operations and investigations; to coordinate units, bureaus and agencies with common interests. Tactical Event Deconfliction is the coordination of any number of law enforcement events, which may have the potential to involve conflicting times, geographic areas, or suspects (also known as Event Deconfliction). Keeping in mind the Denver Police Department’s Mission, Vision, and Values, the principle objectives of Tactical Event TEN YEAR ANNUAL REPORT 71 A DECADE OF ACHIEVEMENT Deconfliction include: • Enhancing public safety in areas where the safety and security of our citizens are at risk; • Preventing and deterring crime; • Reducing the risk of operational and/or investigative conflict; • Identifying criminal activity; • Identifying suspects and gathering evidence; • Documenting police actions to safeguard citizens and police officers; • Improving the allocation and deployment of law enforcement resources CREATION OF THE SPECIAL INVESTIGATIONS BUREAU In 2009, the DPD consolidated a number of specialized and undercover investigative units into the newly created Special Investigations Bureau (SIB). The purpose was to bring proactive units from all over the department under a single command structure. This reorganization gave the Criminal Investigations Division the ability, when necessary, to direct a number of specially trained and equipped surveillance teams at crime problems. This was a very effective reorganization and the Bureau has assisted on a number of high profile investigations, such as pattern robberies, kidnappings, rapes, home-invasion robberies and burglaries, as well as assisting on simultaneous homicide investigations. The Bureau has two fugitive apprehension teams, one of which is a multi-jurisdictional team working with the U.S. Marshals Service (F.L.A.G.) and the Fugitive Unit, which focuses on DPD violent felony warrants. There is an investigative team (Complex Investigations Unit) that 72 DENVER POLICE DEPARTMENT handles all types of specialized undercover investigations. Two detectives are dedicated to investigating internet predator cases (Internet Predator Unit). The High Activity Location Observation (H.A.L.O.) overt surveillance camera system operates from this Bureau, as does the Intelligence Unit and School Violence Detective. The Technical Electronic and Support Unit (TESU) maintains the Department’s specialized surveillance and crisis negotiations equipment while assisting other bureaus with investigations involving cell phones. Personnel are also assigned to the Federal Bureau of Alcohol, Tobacco, and Firearms (ATF) Gun Task Force and the Joint Terrorism Task Force (JTTF). RE-DESIGN OF THE INTELLIGENCE UNIT FUNCTION Operational policies and procedures have been developed to ensure efficiency and effectiveness. To be more effective, the Intelligence Unit has a mission to be proactive, developing unique products and disseminating the products to appropriate personnel on a consistent and comprehensive basis. These factors were precipitated by the development of Intelligence-Led Policing (ILP) as an underlying philosophy of how intelligence fits into the operations of the Denver Police Department. Rather than being simply an information clearinghouse that has been appended to the Department, ILP provides strategic integration of intelligence into its overall mission. In many ways, ILP is a new dimension of community policing, building on tactics and methodologies developed during years of community policing practice. M A J O R P R O G R A M E N H A N C E M E N T CREATION OF THE PATTERN CRIMES BUREAU FLEET MAINTENANCE & MANAGEMENT EFFICIENCIES In 2004, the Criminal Investigations Division, lead by Division Chief David Fisher, recognized the need to concentrate on pattern offenders. Chief Fisher reorganized the Criminal Investigations Division to include a new Bureau, the Pattern Crimes Bureau. The Bureau investigated robbery, check fraud, financial crimes, and sex offender registration. The Hostage Negotiation function and Bomb Squad were also placed within this Bureau. The Safe Streets Task Force operations for the Denver Police Department are also managed through the Pattern Crimes Bureau. The DPD, through the Department’s Fleet Management, has been helping the budget by scavenging parts from fleet vehicles totaled while in service. So far in 2010, not counting December, Fleet Maintenance has saved almost $30,000 in parts for the Police Body Shop and over $301,000 from the Police Mechanical Shop. This eleven month savings is almost $331,000. DIVESTED COMMUNICATIONS CENTER AND ELECTRONIC ENGINEERING BUREAU The Department had long used police officers to act as dispatchers, work on radio repair and other technical tasks. With the advent of Computer Aided Dispatch (CAD), interoperability and other modern communications trends, DPD came to rely more on schooled expertise. Civilianization of these technical functions made sense from a cost and functional basis. Over the last decade the DPD has civilianized both of these highly technical operations, reducing cost, increasing functionality and employing more highly skilled employees. The result has been better performance, more advanced technology and increased efficiency. PHOTO RADAR/ PHOTO RED LIGHT The Photo Enforcement Program consists of both photo speed and photo red light enforcement within the City and County of Denver. The Photo Speed Program was initiated and approved in 2002 by members of the Denver City Council to mitigate excessive speeding on residential streets and designated school zones. Since the inception of the Photo Speed Program, its success in providing a safe motoring environment necessitated expanding the program to a present staffing of fourteen civilian Photo Enforcement Agents and two civilian Photo Enforcement Supervisors. In 2009, Photo Speed coverage expanded to encompass work zones on state highways located in Denver. The Photo Speed Program continues to augment traditional traffic safety methods used to mitigate speeding and red light running in Denver. These additional measures were approved by City Council and the Denver Police Department in an effort to help keep the City’s streets, intersections, work, and school zones safe from the hazards of speeding and red light running. TEN YEAR ANNUAL REPORT 73 TWELVE 20 0 0 -2 010 Officer Training, Safety & Wellness The Greek philosopher Aristotle wrote, “Excellence is an art won by training and habituation…We are what we repeatedly do. Excellence, then, is not an act but a habit.” Over the past decade, the Denver Police Department has significantly increased and enhanced personnel training opportunities that have allowed the men and women of the Department to become one of the best trained law enforcement agencies in the nation. O F F I C E R S A F E T Y, T R A I N I N G & W E L L N E S S TRAINING BLUE VIEW (FORMERLY SHORT SEVEN TRAINING) The Short Seven training program is modeled after the daily training program used by the California Highway Patrol. The DPD Short Seven training is delivered department-wide via a video stream on the DPDWeb (Intranet). The training is designed to be mandatory, concise and repetitive. The training stresses high risk/low frequency situations and is an ongoing training asset to officers and departmental personnel, as this program allows for a variety of subjects to be addressed department-wide. It allows officers to stay updated with relevant training without going out of service or attending in-person training, resulting in significant time, efficiency and cost savings as well as increased officer availability for police service. POLICE ACADEMY CURRICULUM STANDARDIZATION The DPD directed the Department’s Training Bureau to embark on a large-scale revision of all recruit training lesson plans, estimated to be approximately 300 in number. The new lesson plans use a consistent format with standardization of binders and indexes. Lesson plans and related materials for each topic are retained on computer thumb drives for ease of access by instructors. Additionally, the material is archived for future reverence using CDs. The vast majority of new lesson plans use a PowerPoint presentation for consistency and ease of use by instructors and students. ROTATING MANDATORY TRAINING In order to provide the highest quality police and investigative services as well as to ensure that officers are also able to receive training related to their personal safety and well being, over the past decade the DPD identified multiple areas of ongoing training interest. The Department created a training curriculum and an efficient training implementation strategy that allowed all officers and other departmental personnel to receive regular, mandatory training involving a number of subjects on a regular basis. The DPD created three rotating classes, allowing for attendance by approximately one-third of the Department in each class each year. In that way, every three years everyone has taken a refresher class in each of the following areas: Mandatory Weapons Training, Mandatory Wellness Training and Mandatory Arrest Control and Defensive Emergency Vehicle Operations Course (DEVOC) Training. DECISIONAL SHOOT TRAINING To improve officers’ decision making related to use of force, the DPD authorized the purchase of an improved video-based training system (Range 2000) and placed this same system in a mobile bus that took the training to the remote District Stations and live fire at the range. One of the strengths of this training system is that it trains an officer when it is appropriate to shoot and, most important, when it is not. The vast majority of Denver’s officers have been trained on this system, which has been upgraded twice since 2000. SUPERVISORY TRAINING New supervisors receive training on critical incident management so they can better control these types of encounters. Documentation of the training was captured for each individual officer and mandatory supervisory classes were implemented and expanded. DRIVING SIMULATOR Driving simulators were obtained on a lease purchase through the City’s Risk Management Office. The simulators are used in an effort to reduce liability associated to traffic accident claims against the City and the Department. The training provided greatly enhances an officer’s ability to handle a vehicle during emergency operations and routine driving situations, which has resulted in increased public and officer safety while reducing liability and repair costs to the City and Department. OFFICER SAFETY AND WELLNESS The Denver Police Department has had its share of tragedy-officers killed in the line of duty, suicide, careers ended by injury and illness. Police officers have a very high-stress job, with varying hours and work conditions that are not conducive to proper sleep, nutrition and exercise. On average, longevity after retirement for police officers is short. Recognizing these facts, the DPD directed that a number of programs be developed to help keep officers safe and healthy. TEN YEAR ANNUAL REPORT 75 A DECADE OF ACHIEVEMENT Throughout the past decade a significant amount of attention and resources has been focused on enhancing the safety, physical, emotional and mental well-being of officers, as well as increasing and enhancing the number and quality of resources available to injured officers and their families. BALLISTIC VESTS FOR ALL OFFICERS Ballistic vests were historically purchased by officers at their own expense. The Denver Police Department made the vests available to all officers and provided a replacement rotation so that the vests worn by officers meet the warranty restrictions of the manufacturers. Having ballistic protection eases the minds of officers and their families, and has saved the life of Denver Police Detective Jack Bishop. Less Lethal systems are not a viable option when an officer is faced with imminent death. They will never replace the need to carry a sidearm. Deadly force is still the only logical response when an officer is about to be killed. However, Less Lethal systems do have their place in a professional Use of Force policy. They have prevented countless injuries and have saved many lives over the past ten years. The Denver Police Department’s program, with its training and policy, has served as a model for other departments nationally as they develop their own Less Lethal programs. The Department will continue to study any new Less Lethal options that become available. INDIVIDUALLY ASSIGNED RADIOS FOR ALL OFFICERS LESS LETHAL Times change, and over the past ten years the police department has been changing too. The introduction of the Less Lethal systems has proven that even old departments can learn new tricks. This new technology provides more options that officers can use to protect themselves, the public and suspects. It was 2001 when the DPD put together a committee to study the use and deployment of Less Lethal options. This committee did a yeoman’s job in evaluating all the Less Lethal options available. It recommended three Less Lethal systems: 1) Taser, 2) Pepperball and 3) the Less Lethal beanbag shotgun. In 2008, the Department added 40mm type launchers to the Less Lethal inventory. These four tools give the first responding officer faced with a violent situation the ability to safely apply a measure of force from a distance. Since the start of the Less Lethal program, DPD officers have deployed the systems over 700 times, with a 95% success rate. It should be noted that 13% of the incidents were rapidly evolving into deadly force encounters. The officers used good tactics to end a situation with a Less Lethal tool, before it reached the level requiring a firearm. 76 DENVER POLICE DEPARTMENT To increase officer safety and efficiency, provide timelier communication abilities, and ultimately provide increased safety to the community, the DPD directed the purchase of $750,000 in new police radios, thus allowing each officer to be issued their own police radio. The Denver Police Department now operates over 1600 portable radios. OFFICE OF EMPLOYEE ASSISTANCE AND WELLNESS Detective Danny Veith was appointed by Chief Whitman, in February 2008, to fill a one-man unit concerned with “Employee Assistance and Wellness.” Detective Veith assists employees with identifying options, strategies, and resources for addressing issues and concerns impacting their ability to live or work in a healthy manner. He participates with Department management, organizations, and resources to develop a shared vision and strategic plan for attaining Department and employee wellness. Some examples follow: • Provides a supportive care component when employees are absent from work for an extended period of time due to illness or injury. He ensures that these employees and their families receive appropriate support and assistance from resources within and outside the Department; • Implements and monitors the effectiveness of Denver Wellness, the city-wide health initiative and program to O F F I C E R S A F E T Y, T R A I N I N G & W E L L N E S S • • • • • improve the health and well-being of all city of Denver employees; Publishes a monthly, in-house wellness newsletter for all DPD employees; Obtains and reviews health promotion resources from various sources, and develops and/or customizes materials as needed; Coordinates vendor and employee worksite wellness services; Serves as the liaison between the Denver Police workplace and referral resources such as Psychological Services, the Mayor’s Office of Employee Assistance, the Chaplains Unit, and the Denver Police Officers Foundation; Serves as the Director of the Peer Support Project. The DPD adopted a “Wellness Rewards” program that allows employees to engage in healthy activities (promoting prevention and wellness) in exchange for points. At the end of each year, the points are converted to add hours to an employee’s complimentary time bank. The program has been very successful and has influenced other agencies (such as the Colorado Department of Corrections and Colorado Springs Police Department) to emulate the program. The Department implemented a program, funded by the Denver Police Foundation, allowing Denver Police officers to obtain a $395 heart scan for just $50 at Porter Hospital. This program has been very successful. During the first three months of the program, three Denver police officers were diagnosed with advanced heart disease and referred to cardiologists; eight additional officers had incidental findings (such as scarring on their lungs) that prompted further exams. DENVER POLICE OFFICERS FOUNDATION The sole purpose of the foundation is to offer financial assistance to an active Denver Police officer or immediate member of the officer’s family during a time of medical crisis, death, long-term illness, or any other crisis. Since the founding of the Denver Police Officers Foundation, the money donated by officers’ monthly payroll deductions, donations by citizens and other fundraisers has allowed the foundation to assist in a significant number of beneficial programs and areas including providing emergency financial assistance to officers and their families, longer-term emergency financial assistance to officers and their families, a Retired Officers Assistance Fund, the Jacques and Alexisa Bensard Medical Education Scholarship Award, as well as providing financial support for the annual Denver Police Memorial and the Thomas O’Byrne Annual Health Fair. THOMAS O’BYRNE ANNUAL HEALTH FAIR Following the untimely death of Lt. Thomas O’Byrne in March 2001, the DPD established the annual Thomas O’Byrne Health Fair through funding provided by the Denver Police Officers Foundation and the Denver Police Foundation. It provides for reduced and no-cost medical screening, testing and services to the officers and civilian employees of the Department. Since the inaugural health fair, hundreds of officers and employees have received valuable medical testing, and in several cases significant medical issues have been identified and treatment initiated prior to these medical conditions resulting in more serious outcomes or even death. PSYCHOLOGICAL SERVICES During 2009 and 2010, the program has provided an eighthour class to approximately 750 Denver Police officers concerning wellness (mind-body-spirit), stress management, and suicide prevention. During this class, several officers have been diagnosed with hypertension and high blood cholesterol levels (prompting referral to their primary care physician). These classes have been among the most popular and well received at the Academy. Nicoletti-Flater Associates, PLLP has been retained to provide police psychological services including: pre-employment screenings, fitness-for-duty evaluations, threat/violence risk assessments, training workshops/seminars, therapy, trauma intervention, peer support, disaster management, extreme environments, and Employee Assistance Program (EAP). TEN YEAR ANNUAL REPORT 77 A DECADE OF ACHIEVEMENT Dr. John Nicoletti is a nationally renowned authority in police psychology, violence detection and disruption, and crisis response and recovery. These services have been invaluable. The Department also maintains an active Peer Support Program and Chaplains Program. Psychological services are included in DPD’s health insurance. No officer need suffer alone. The Department provides a wide variety of options for seeking help. CHAPLAINS UNIT Police Chaplains are on-call 24-hours a day to provide support and counseling to the members of the Denver Police Department and their families when personal, professional, or spiritual issues arise. Chaplains are also involved in Academy training, promotional ceremonies, and community events. Each Chaplain rides a minimum of eight hours per month in a district patrol car or with a specialized unit. This continuity allows a personal rapport to develop between the officer and the Chaplain. Police Chaplains do not attempt to preach or convert. Rather, they serve as trained resources when personal difficulties arise. Police Chaplains are not intended to replace personal clergy. However, because they are trained in law enforcement issues, they are attuned to situations that officers may feel uncomfortable sharing with their own clergy or those unfamiliar with law enforcement. All Denver Police Chaplains are required to attend ongoing training sessions and obtain basic certification from the International Association of Police Chaplains. This certification includes education in stress management, death notification, post trauma syndrome, burn-out, legal liability, ethics, critical response, law enforcement family, substance abuse, child abuse, officer injury, community relations, and cultural diversity training. Many Police Chaplains have additional training in other areas, such as marriage and family counseling, and communication skills. 78 DENVER POLICE DEPARTMENT PEER SUPPORT The Peer Support Project was established in 1982, a reaction to more DPD officers dying by their own hand (suicide) than in the line-of-duty. Thirteen officers were trained and staffed the project in addition to their regular duties. This number of “Peer Advisors” was maintained for the next two decades as no further “active-duty” officer suicides occurred. In 2003, this trend ended with an officer suicide. Considering the size of the Department, with just fourteen Advisors, the ratio of Peer Advisors to officers indicated the program was understaffed. The DPD approved the addition of eleven more Advisors in March of 2003 (double the original staffing). Peer Support has become more proactive in suicide prevention, stress management, combat veterans returning to duty, and other interventions; it was clear that more Advisors were needed. The integrity and perception of the program relies on sincere, qualified Advisors (meaning selection of new members requires careful deliberation). So from 2005 through 2009, Peer Support was allowed to replace retiring Advisors in addition to adding a few more each year. OFFICER’S BILL OF RIGHTS The Officer’s Bill of Rights provides basic rights, protections and procedures to protect officers from unreasonable expectations from the Department and the public. The concept began in California in 1974, but was adopted by the DPD and placed in the Police Operations Manual. This gives officers peace of mind that they will be treated fairly. UNIFORM COMMITTEE The Department created a uniform committee so officers could have a say in what is acceptable for wear as a uniform. The committee reviews new products and ideas. Recent considerations included protective equipment for the DNC, baseball hats for officers, bike uniforms, cold weather head gear and other issues relevant to officers’ safety and comfort while at work. The committee also ensures that any ideas conform to policy and maintain a professional image for the department. O F F I C E R S A F E T Y, T R A I N I N G & W E L L N E S S DENVER POLICE OFFICER MEMORIAL The Denver Police Officer Memorial that stands in the plaza in front of the Denver Police Administration Building was originally constructed in 1991 through funding provided by the Denver Police Protection Association. The Memorial stands in honor of the Denver Police Officers that lost their lives in the line of duty. Beginning in 2001, each May the Department and dignitaries throughout the City gather annually to pay tribute to these men and women and to reflect on the sacrifices that they and their families made in service to the citizens of the City and County of Denver. During the annual memorial event (for the past three years) the Department has also recognized the dedication and commitment of retired Denver Police Officers and has hosted an appreciation luncheon for the retirees. OFFICERS KILLED Inscribed on the Denver Police Officer Memorial are these words by Julian Lewis: When Duty Called, There Was No Thought But Answer. No Question, But The Task That Must Be Done. Though Death Their Final Payment For Victory For Honor Was The Battle Fought. And Won. No Monument Stands Higher Than Their Valor. No Words Replace The Loss of Heroes, Slain. But If Their Names, Remembered, Give us Courage, Their Sacrifice Shall Not Have Been In Vain. Since 2000, two Denver Police Officers have made the ultimate sacrifice and lost their lives in the line of duty: Detective Donald “Donnie” Young II On May 8, 2005, Detectives Donald Young and Jack Bishop were working off-duty and in uniform at a baptismal celebration. The evening had been fairly quiet except for one uninvited male who had to be escorted by the officers out of the hall where the party was taking place. Although scheduled to leave at midnight, the officers were asked by the hall manager to stay an additional hour to help ensure an orderly conclusion to the event. At approximately 1:00 a.m. the officers were at the front entrance of the hall observing the crowd inside. A suspect, later identified as Raul Gomez-Garcia, approached the officers from behind and fired a barrage of shots. Detective Bishop was hit in the back but the round was slowed by his body armor. Detective Young was fatally wounded, shot twice in the back and once in the head. Officer Dennis M. Licata On September 6, 2000, Officer Licata and his partner, Officer Roberson, were on their department motorcycles, responding to a construction accident at 18th Avenue and Washington Street. Just west of Shoshone on 13th Avenue, the railroad crossing signals were flashing as the officers approached. Officer Licata accelerated through the crossing and collided with the passenger side of a Honda that was making a left turn from westbound 13th onto southbound Shoshone. TEN YEAR ANNUAL REPORT 79 THIRTEEN 20 0 0 -2 010 INNOVATION Innovation is the act of introducing something new or creative. With the financial support of the Denver Police Foundation, and the energy and creativity of the men and women of the Denver Police Department, innovation has flourished in the past decade. From a crime lab without parallel on the continent, to programs that help people in all sets of circumstances, the DPD continues to expand the boundaries of what’s possible. I N N OVAT I O N ALTERNATIVE FUNDING OF POLICE INFRASTRUCTURE, EQUIPMENT AND ACTIVITIES In challenging times, progressive departments must seek and use alternative funding methods. Grants can also provide new equipment; staff support and overtime to pay for enhanced directed police activity. The Denver Police Department has used public initiatives to fund building projects and public and private granting organizations to fund necessary equipment and activity. INVESTIGATIVE INNOVATIONS One area where the Denver Police Department has excelled at identifying and adopting “best practices” has been in investigative practices, for which the Department has become nationally and internationally recognized. DENVER POLICE FOUNDATION The Denver Police Foundation is a Colorado nonprofit corporation created to enhance public safety and law enforcement in the Denver Community. The Foundation does so by raising funds for initiatives aimed at reducing crime and improving life for all citizens of the city. Every contribution to the foundation directly affects the lives of our brave men and women and ultimately enhances the safety of our community. In 2010, the Denver Police Foundation split into two separate foundations. The second, the Denver Police Officers Foundation, took the mission of assisting officers and their families when in need, while the Denver Police Foundation continued the mission of fostering innovation, helping keep pace with technology, promoting excellence and innovation, and promoting valor and wellness. To date the Denver Police Officers Foundation has collected over 1 million dollars in donations and has helped over 400 police families in need. The Denver Police Foundation has raised over $3,000,000 and funded over $2,000,000 in grants to support the Denver Police Department. N O N DE L E FO U R PO IC VE N DATI TECHNICAL ELECTRONIC SERVICES UNIT (T.E.S.U.) A survey of Major Cities Chiefs Association agencies, nationwide, reveals over 70% have consolidated their Technical Assistance resources into dedicated units. The formation of the Special Investigations Bureau included the H.A.L.O. Unit to expand to the “Technical and Electronic Services Unit.” This officially consolidated the Department’s technical assistance capabilities. The goal was to streamline disparate and “silo’d” efforts, spread throughout assorted internal units, into a cohesive, interoperable and mutually supportive function. This consolidation made the DPD more efficient and effective in the midst of budget and staffing challenges. Expanding H.A.L.O./T.E.S.U. has made the DPD more effective by gathering superior electronic evidence, quickly finding missing or wanted persons and bringing better information to commanders at planned or emergent events, for real-time situational awareness. The proper application of technology to collect audio, video, phone and GPS data brings dramatic evidence to cases, which increases clearances and pleas, while reducing trials and court overtime. Using state of the art cellular communication investigative tools, the location of a missing person or a dangerous fugitive can be pinpointed. The forensic examination of mobile electronic devices has provided irrefutable evidence for prosecution. Event commanders in the field will have multiple camera angles to evaluate emerging incidents and rapidly deploy the most suitable resources to the right locations during major events. The T.E.S.U. is tasked with the research, development, deployment and maintenance of electronic systems to assist detectives and officers with enhancing their investigative capabilities. Items available to officers include cell phone data extraction and forensics tools, covert audio and video systems, assistance with cell phone tracking, rapidly deployable camera systems for critical incidence, vehicle tracking devices, maintaining and upgrading the Crisis Negotiation Team Command Post. Detectives assigned to T.E.S.U. offer training to officers and detectives in the use, care and legal issues of T.E.S.U. equipment. TEN YEAR ANNUAL REPORT 81 A DECADE OF ACHIEVEMENT VIDEO INTERVIEW TECHNOLOGY In November of 1983, the Denver Police Department and the Denver District Attorney’s Office coordinated in the development and implementation of a Video Interview Facility and a procedure protocol for video interviewing. Over the past decade, the DPD has committed significant resources to the enhancement of continued improvements in video interviewing technology resulting in the current video facility that incorporates state of the art digital encoders for video capture for both investigative interviews and polygraph examinations. In addition to the central core of video interview rooms, three of the six police district stations have video capability. The Internal Affairs Bureau uses video technology in their investigations with a capacity for two simultaneous interviews. The Family Crisis Center (FCC) has six state of the art video capable rooms for child interviews and the Denver Children’s Advocacy Center (DCAC) has four video interview rooms dedicated to child interviews. Members of the Denver Police Department regularly consult with law enforcement agencies on a national level to assist these agencies with the creation of video interview facilities and interview protocols. COLD CASE INVESTIGATIONS The Denver Police Department, like many law enforcement agencies nationally, has in its archives, hundreds of unresolved homicide cases. Investigators solve most of these cases through professional investigation, yet other cases remain unresolved. This reality demands the attention of those charged with the investigation of these critical cases. The reasons that cases go unresolved are relatively simple. Investigators have long known that the first few hours of a new homicide case are the most crucial. Witnesses are easier to locate, and their recollections generally prove 82 DENVER POLICE DEPARTMENT more accurate soon after the incident. Experts often state that the first 48-72 hours of the investigation will make or break the case. Investigative resolution after this time is dramatically reduced. DPD solves cases early in the investigation because witnesses are often located quickly, detectives recover evidence that may link a suspect to the crime scene, and offenders may possess evidence from the crime scene or have evidence clinging on them. Additionally, interrogation completed early is more effective in obtaining confessions and admissions. The Denver Police Department continues its advance in a direction designed to reduce caseload on investigators while increasing the solution rates of cases. With this in mind, the usual causes for old unresolved homicide cases rested with the thoroughness of original investigation, and the types of evidence collected. With the advent of DNA technology, the dynamics for solving older cases has shifted dramatically. The identification and employment of new strategies will continue to support in clearing unresolved homicide cases and finally bring a level of closure to a multitude of co-victims, families, and friends. Beginning in the summer of 2004, the DPD initiated what is now commonly referred to as the “Cold Case Project.” Investigators within the Crimes Against Persons Bureau coordinated with the Crime Lab to further evaluate unsolved cases within two specific units - the Sex Crimes and Homicide Units. The purpose of this endeavor was to identify those unsolved cases in which biological evidence was still present so that new advances in DNA testing could be used to “bring those responsible to justice.” Additional and ongoing consultation and collaboration with the Denver District Attorney’s Office has resulted in significant grant funding for the Cold Case Project that has become identified as one of the nation’s most professional and productive cold case investigative and prosecutorial teams in the United States. I N N OVAT I O N Of significant importance to the department’s cold case investigations is the need to establish a strong partnership with the victims, co-victims and surviving family members when there is renewed activity in a cold case and to provide as much information as possible as the case investigation progresses. To carry on the Denver Police Department’s mission of continuing the pursuit of justice for those victims long thought forgotten, we have profiled unsolved homicide cases on a department-driven website that identifies and profiles every unresolved homicide that has occurred in Denver since 1970. The Cold Case Squad regularly reaches out to the family members in these cases in an attempt to update the cold case website with photos and case information. Through this website, the Cold Case Squad also maintains a “Wanted for Homicide” section, identifying individuals wanted for murder on previously unsolved or unresolved homicide cases. PROPERTY CRIME DNA PROGRAM In 2005, the Denver Police Department received a grant to employ DNA to combat burglary crimes. Between 10/2005 and 9/2007 Denver had 12,000 burglaries. About 6% of these had biological evidence. Six hundred DNA profiles were obtained, resulting in 245 hits in CODIS, a 41% hit rate in CODIS. Also, 234 cases were filed based upon DNA evidence. DNA-based cases were eight times more likely to be accepted for filing, and more than twice as likely to result in a plea bargain to the highest charge. Suspects received higher sentences (averaging 10 times higher) when DNA evidence was presented, keeping serial burglars off the streets for longer periods. The project was estimated to have saved the City $41.8 million; $36.8 million in avoided property loss and $5 million in police costs. The results of the study were published in Prosecutor Magazine, third quarter, 2008, pp 34-43. FAMILIAL DNA SOFTWARE The Denver Police Department Crime Lab developed procedures to use familial DNA in criminal investigations. The legality of the process and its legal application was pioneered by the Denver District Attorney’s office. Colorado was the first State in the United States to successfully use Denver’s software to solve a criminal case in 2009. The Virginia Department of Forensic Sciences has recently announced plans to use the familial DNA search software that was developed and tested by the Denver Police Department Crime Laboratory. Virginia has two high-profile unsolved cases that could potentially benefit from running a familial DNA search with their state DNA database. There is an unsolved murder of a student at Virginia Tech and an ongoing investigation to identify the East Coast rapist, who is believed to have committed serial rapes along the East Coast for many years including attacking two Virginia teenagers in 2009. Several other states have expressed interest in Denver’s familial search software and Colorado’s familial searching policy. ELDER ABUSE INVESTIGATIONS With the recognition that seniors represent a potentially significant, vulnerable and ever-increasing population, the DPD initiated and enhanced a number of policies, procedures and responses to cases involving elder abuse. The Denver Police Department initiated a first-of-its kind agreement and Memorandum of Understanding with the Denver Department of Human Services Division of Adult Protective Services (APS) involving a timely and efficient process by which APS would notify the Department of possible elder abuse or exploitation. APS forwards any referral that they feel could be criminal to the DPD Assault Investigations supervisor. The Sergeant assigns the case for investigation, if appropriate, and records the information. If the referral only involves an allegation of a financial exploitation, the referral is forwarded to the department’s Fraud Unit for investigation. This collaboration and process has led to a significant number of criminal investigations and convictions involving crimes committed against the elderly and at-risk victims. It also paved the way for a strong, positive partnership between the department and APS. In 2009, Denver was one of only three jurisdictions in the country awarded a sizeable grant by the U.S. Department of Justice, Office of Violence against Women involving responsiveness to elder abuse and victimization. BIAS MOTIVATED CRIMES UNIT Beginning in 2005, the DPD recognized the importance of investigating bias motivated crimes and created the Bias Motivated Crimes Unit. This task was assigned to the Crimes Against Persons Bureau. By having one unit investigate all bias motivated crimes, training and expertise for these types of crimes was concentrated in one unit. The new unit quickly began researching the best practices and training opportunities of other like units, from around the country, to identify resources that would assist the unit with these types of investigations. Investigators attended all of the department’s roll calls to disseminate a newly created Bias Motivated Crime Training Bulletin and to address questions about these types of crimes. Members of the Unit met with numerous city agencies to help them in identifying what Bias Motivated Crimes are and how to report them more efficiently. Focused training was then addressed through multiple neighborhood organizations across the City. Unit representatives also met with organizations such as the American Civil Liberties Union (A.C.L.U), the Anti-Defamation League, the TEN YEAR ANNUAL REPORT 83 A DECADE OF ACHIEVEMENT Colorado Anti-Violence Coalition, the Colorado Progressive Coalition, the Muslim Society, the Mexican Consulate, the Jewish Community Center and the African Community Center and provided training for these organizations and their members to assist in increasing their knowledge of how the investigations worked and to improve the relationships that the department has with these organizations. Additionally the department completed a new web page, providing detailed information about the Unit and the types of bias motivated crimes that were being investigated in Denver, created a newsletter for city-wide distribution through the various neighborhood organizations throughout the City and set up a hotline for tips/information to be left anonymously. Beginning in 2009, the unit worked in cooperation with the A.D.L to present a course entitled “Extremism Training”. The course explores the historical context and current trends of various extremist groups. IDENTITY THEFT INVESTIGATIONS Due in large part to the significant technological advancements over the past, the DPD quickly identified a new crime trend that required new investigative techniques and procedures. Based on the increasingly identified need as well as increasingly difficult circumstances for victims, in 2002, the Fraud Unit adopted very liberal reporting requirements to assist victims in reporting what was being called “identify theft” issues. A “catch 22” situation was present in which a citizen could not report an issue to a police department without an address (in that jurisdiction) but they could not obtain the address (or other information) from the financial institution without a police report. In order to provide high-quality support to these victims the Fraud Unit began taking reports from Denver residents regardless of venue and listed the victim’s home address on the report. (Of note, a similar policy was later drafted into state legislation, however, DPD’s Fraud Unit practice was about five years ahead of the law). Over the past decade, the Denver Police Department has been committed to establishing one of the most responsive, knowledgeable and committed identity theft / economic crime units in the country. 84 DENVER POLICE DEPARTMENT CROWD MANAGEMENT RULES OF ENGAGEMENT MATRIX As part of the 2008 DNC preparation, the Denver Police Department developed the first of its kind decisional matrix for officers to determine the appropriate response for specific actions when dealing with large crowds or riotous behavior. The policy of the Denver Police Department is to appropriately direct and control public gatherings so as to protect life and property, maintain public peace and order, ensure compliance with the law and respect all constitutional rights including those of free speech and assembly. Efforts are made to isolate and arrest violators from a crowd before declaring an assembly as unlawful. The Crowd Management Manual serves as a guide for strategies and tactics in circumstances requiring management and control of crowds. Flexibility and adaptation are important elements of successful crowd management and control while ensuring that the police response is not disproportionate to the situation. Crowd control tactics are generally intended for use when efforts to manage a crowd or event have been unsuccessful or simply require a greater level of police intervention. Some situations, both planned and spontaneous, require a combination of management and control. A team-based response with strong leadership is the key to maintaining control and safety. The matrix outlines several strategies and tactics that are used to address the unlawful behavior of individuals or groups. Additionally, as the level of unlawful behavior increases, a higher level of control may be necessary depending on the exigency of the circumstances and the size of the crowd. Any decision to use force takes into consideration the following factors when determining “objectively reasonable” options based on the totality of the circumstances known at the time. CROWD MANAGEMENT TRAINING The majority of training for the DNC was devoted to Crowd Management (53,466 contact hours). The Denver Police Department had successfully utilized the Miami/Dade crowd management model for a number of years. However, in anticipation of this event the Crowd Management / Prisoner Processing Section revisited their training, did extensive research into best practices from around the world and completed a significant revision to the existing training program. The Crowd Management Manual underwent a total revision, which included not only Rules of Engagement, but also new Rules of Conduct (expected behavior on the part of the officer). These were enhanced with the Crowd Management Matrix that outlined several strategies and tactics that may be used to address the unlawful behavior of individuals or groups. I N N OVAT I O N CRIME LAB Because of the unique position that the Denver Police Department’s Crime Lab maintains in the world, we have dedicated a separate section to highlight the evolution of the crime lab between the years 2000 – 2010. Civilian Director In 2005, the Denver Police Department created a new civilian directorship in the crime laboratory, which ended decades of command by a police captain. This resulted in a restructuring of the crime laboratory bureau and included new steps for forensic scientists from entry level to the Director’s position as well as the establishment of professional level leadership for the future. The qualifications and experience requirements for this position ensure that only the most qualified individuals will be selected for senior laboratory management and that they will remain in the position for extended periods of time. This consistency in command is essential for the crime laboratory bureau due to the complexity of laboratory operations and the specialized knowledge required to provide proper leadership to such a diverse bureau. Grant Funding Over the last ten years, the Denver Police Crime Laboratory has been awarded $5,773,317 in grant funding. This funding is part of a larger effort to advance the forensic science community and help further the efforts of criminal investigations. As technology becomes more advanced and techniques become more refined, the bureau worked to insure the Denver Police Department had the best tools and innovative ideas at its disposal. Accreditation As crime laboratories modernize and are more heavily relied upon by law enforcement, it is becoming crucial to ensure both timely and quality results. In 2005, the Denver Police Department Crime Lab achieved its first ISO 17025 accreditation. years, forensic science has had an influx of attention in the public media and popular culture. As such, the court system expects a high level of professionalism and accountability. The questions asked of the forensic scientists are no longer just, “What were the results?” but “How did you get the results?” and “How can you be sure these are the correct results?” The Department chose to implement an internationally recognized quality management system called ISO 17025:2005. Quality assurance dictates that testing be conducted consistently, validly, and at a high standard. Accreditation means that the laboratory is held accountable to standards industrywide—for example, as part of the quality assurance program, each forensic scientist must undergo proficiency testing which ensures that a scientist can achieve an expected result. The crime laboratory utilizes external testing services in order to verify the competency of its scientists. In 2003, the DNA Unit was the first to pursue accreditation under both the FBI Standards and ISO 17025, which is the International Organization for Standardization best practices for testing and calibration laboratories. Once the DNA Unit achieved their accreditation status, the Forensic Chemistry and Trace Evidence Units were the next to receive the ISO accreditation (2006). More recently, the Firearms and Latent Prints Units received accreditation (2009). It is anticipated that the Forensic Imaging Unit and Crime Scene Section will complete the process in 2011, which will place the entire laboratory under ISO 17025:2005 accreditation. Information Sharing The capability to share information has grown exponentially in the last ten years. Investigative databases, such as the Automated Fingerprint Identification System (AFIS), the Combined DNA Index System (CODIS), and the National Integrated Ballistic Information Network (NIBIN), have helped identify and exclude individuals in criminal investigations. With recent studies, such as the National Academy of Sciences 2009 report “Strengthening Forensic Science in the United States: A Path Forward,” forensic laboratory quality assurance is more important than ever. Over the last ten TEN YEAR ANNUAL REPORT 85 A DECADE OF ACHIEVEMENT Latent Fingerprints The most significant advance in the Latent Print Unit over the last ten years is the inclusion of two new databases, expanding the capabilities of identifying individuals further than before. The Automated Fingerprint Identification System (AFIS) has been used by the crime laboratory for more than twenty years and is a state level database. However, its limitation to fingerprints could not provide a full detail of an individual. While identifications can be made from a single print, it is preferable to have multiple prints in order to gain a stronger identification. Similarly, it is more preferable to have a palm print in order to make identifications. In order to automate searching of palm prints, the Denver Police Department purchased Automated Palm and Fingerprint Identification System (AFIX) in 2007. This developed into a local shared database between the Denver Police Department and Denver Sheriff’s Department. When Denver received the bid for the Democratic National Convention, the crime laboratory expanded its latent print search capabilities to the national level directly via the FBI’s Integrated Automated Fingerprint Identification System (IAFIS). Accessing this database allows the Latent Print Unit to access thousands of identified prints from across the United States, expanding the capability to identify more individuals than before. Over 12,000 latent prints have been uploaded to AFIS over the last ten years, while 700 images were uploaded to AFIX over the last four years, and about 200 images have been uploaded to IAFIS over the last two years. Soon AFIS will have a palm print database, allowing the unit to access palm prints from all over the state, not just the City and County of Denver. Both AFIS and IAFIS have an astounding 21.6% hit rate, while AFIX has an 18.9% hit rate. DNA Technology At the turn of the century, DNA was reserved for violent crimes in which a suspect was identified through traditional investigation; consequently, the Denver Police Department DNA lab handled 470 cases per year. In contrast, over 1700 cases were completed in 2009, with services expanded to include no-suspect cold cases and non-violent property crimes. This is largely due to CODIS, the largest DNA database in the world with 9.3 million DNA profiles to date. It is used by law enforcement in the U.S. to generate investigative leads by searching crime scene DNA profiles against convicted offenders for matches. Denver has submitted 2,862 crime scene profiles to CODIS since 2003, resulting in 1,643 hits—a 57% hit rate. Denver uses DNA testing in no-suspect cases effectively employing CODIS as an investigative tool to identify suspects through DNA database matches. The power of CODIS to link unsolved cases nationwide through DNA is outstanding. 86 DENVER POLICE DEPARTMENT Based on early successes, the DPD directed that the laboratory expand Denver’s DNA cold case project, which began in late 1999 and was formally funded in 2003. The project is now recognized as a national model for highly collaborative and effective DNA cold case investigations. Detectives identified 1,000 cold case homicides and sex assaults dating back to the 1960s with potential DNA evidence. Six hundred thirty three cold cases have been tested for DNA with 358 profiles uploaded to CODIS, 159 CODIS hits and 73 cases filed with the Denver DA’s office. The value of restoring victims’ peace of mind and their confidence in law enforcement cannot be overstated. This project continues to impact public safety by changing the lives of victims and their families, and by bringing violent, serial offenders to justice after years of escaping responsibility for their acts. In 2006, the DPD launched a DNA property crimes initiation that has revolutionized how burglaries are investigated and prosecuted. Prior to 2006, DNA was rarely used in Denver property crimes investigations, which are considered “volume crimes,” numbering in the thousands each year. This project was a proactive effort to train officers to identify and collect DNA evidence at burglaries. As a result, since 2006 DNA testing has been performed on 1,353 property crimes with 1,065 DNA profiles uploaded to CODIS, 537 CODIS hits and 563 case filings with the Denver District Attorney’s Office. Between 2006 and 2009, the City of Denver enjoyed a 26% decrease in the number of reported burglaries. Ballistics In 2002, the new Integrated Ballistic Information System (IBIS) was installed in the laboratory, giving Denver access to the National Integrated Ballistic Information Network (NIBIN) administered by the Bureau of Alcohol Tobacco and Firearms. IBIS uploads images of fired cartridge cases collected at shooting incident scenes or those test-fired from submitted firearms to the NIBIN database. Once uploaded, these images are correlated and compared to previously entered items. The goal is to link new evidence to evidence from unsolved crimes, hopefully providing new leads or potential suspects to investigating detectives. Since its installation, the Firearms Unit made 5,427 entries into the IBIS system that resulted in 781 hits, or a 14.3% hit rate. Trace Analysis Technological advances have greatly affected the functionality of the laboratory. For instance, in the Trace Analysis Unit, significant technological advancements have included the use of digital microscope systems, digital photo microscopy, and non-destructive methods of analysis. By utilizing nondestructive methods of analysis, evidence is able to be conserved for future analysis as well as the ability to re-analyze a sample to insure the correct result was delivered. The unit received its first digital microscope system in 2006. I N N OVAT I O N A digital microscope uses a camera and lens system to magnify small objects and then photograph and archive them. This system has revolutionized the way the laboratory can image and examine small evidentiary items, and capture those images with digital quality photographs. These digital based microscopes and non-destructive analysis systems were incorporated into the unit’s daily operation. This digital microscope technology allows the laboratory to take these small instruments into the field and capture microscopic images at crime scenes when necessary. This new ability to respond to crime scenes provides results to first responders in a matter of minutes. The microscopes are now used in conjunction with non-destructive methods of analysis to answer investigative questions while preserving limited evidentiary material. These high resolution digital photographs of minute pieces of evidence can now be easily transferred to investigators and utilized in the modern court rooms at trial. Technology - Fingerprints The Reflective Ultra-Violet Imaging System (RUVIS) was first used by the Latent Print Unit in 2005. The system uses ultraviolet rays to excite the molecules of certain components in natural friction ridge skin residue, which can then be visualized through the scope prior to any powder or chemical development processing. This often allows for the photographic capture of the most pure and accurate friction ridge detail available from a deposited fingerprint. In multiple cases, the RUVIS print detail was the only finger or palm print image obtained that was of sufficient quality to use for comparison. Traditional processing of the friction ridge detail can result in loss of clarity and ridge “information.” In 2005, an extremely useful integrated computer system, digital capturing equipment, and software addition for the unit, the Authenticated Digital Asset Management System (ADAMS), was purchased using a Paul Coverdell Forensic Science competitive grant. tiary items and enhanced for better visibility. Many faintly developed print images that might have been useless in the past have been able to be enhanced sufficiently to be able to use for comparison. Additionally, high resolution and enlargement capabilities of the equipment allow for better visualization and documentation of an identification of a latent image to a known print. The program records all enhancements made to an image and will produce an “authenticated” qualification on the final photograph product (or “compromised” if any unauthorized actions were taken). This enhancement history is added to the case file and is shared with the court system. Combining the technological advancements within the Latent Print Unit since 2000, a fingerprint image captured through RUVIS, enhanced by ADAMS, and then searched through AFIS, AFIX, or IAFIS has allowed for a significant number of previously unknown suspects to be identified and prosecuted that would never have been identified prior to 2000. Crime Scene Investigations During the last several years, the crime laboratory has modernized and improved crime scene investigations through an aggressive training program. A more formal team approach to crime scene processing was developed using modern technologies to document and capture essential crime scene features. A modern mobile crime laboratory was developed using homeland security funds to act as a modular system for the investigation of both routine and complex crimes including incidents of terrorism or bombings. Funding of over $500,000 from the Urban Area Security Initiative (UASI) ensures that Denver is at the forefront of modern crime scene processing and documentation technologies and training. Part of these efforts include a more active role for forensic imaging technologies using video and digital photo systems. A leading edge system was implemented to analyze and capture images and video from various sources from crime scenes as well as H.A.L.O. video sources. Efforts are ongoing to train specialized personnel to capture and analyze video and photo systems. This system program utilizes software in which friction ridge detail can be scanned or photographed directly from eviden- TEN YEAR ANNUAL REPORT 87 A DECADE OF ACHIEVEMENT Legislative Efforts Not only has the bureau moved to become a fully integrated and highly functioning laboratory, it has also worked to affect the laws in Colorado as well as the community of Denver whenever a need was identified. Beginning in the fall of 2008, the Forensic Chemistry Unit assisted the Denver Drug Strategy Commission by providing drug information to the Denver epidemiology workgroup. By providing information such as the variety of drugs encountered in the laboratory and the quantity of the different types of narcotics analyzed, the commission was able to correlate this information with treatment data to give an overview of the drug usage in Denver and help the commission develop prevention and treatment options. Because the Forensic Chemistry Unit tracks and is actively aware of the different trends in narcotic intake, the forensic scientists assist the community through formal networking and actively lobbying the legislative bodies in Colorado. In 2009, legislation was presented for the second time to the Colorado House and Senate to control Benzylpiperazine, or BZP, which is a schedule I substance under federal law. BZP is comparable to methamphetamine, but has additional hallucinogenic properties. A forensic scientist from the unit appeared before the House and Senate to give expert testimony on the drug’s properties and the various incidents of possession, including those by juveniles on school grounds. House Bill 09-1157 successfully passed and was signed into law on June 1st, 2009. Additionally, a forensic scientist from the Forensic Chemistry Unit is a subject-matter expert and technical advisor on marijuana for the law enforcement subcommittee of the Colorado State Department of Revenue’s Medical Marijuana Center Rules and Regulation Commission. This body was formed after the passage of House Bill 10-1284 to publish rules and regulations for medical marijuana centers. The 88 DENVER POLICE DEPARTMENT scientist contributed to the twenty statutory rules that are to be adopted, including the definition of marijuana plants for medical purposes. Katie’s Law (Colorado Senate Bill 09-241), requires law enforcement agencies to collect a DNA sample from adults who are arrested for a felony, and went into effect on September 30th, 2010. Members of the laboratory testified before the State Senate and the Denver Police Department lobbied for passage of this law, which is expected to increase the number of cases solved through CODIS. Innovations As a result of both the DNA cold case and burglary projects, the first ‘John Doe’ DNA case filing was completed with the Denver District Attorney’s Office to toll the statute of limitations on a burglary/indecent exposure case. A ‘John Doe’ filing uses an unidentified perpetrator’s DNA profile rather than a name, so that when a suspect is identified in the future, the filing can be converted to a named individual. To date, the Denver DA’s office has filed 164 John Doe cases with 55 converted to a named suspect through a subsequent DNA database match. The Denver Police Department DNA laboratory sparked a national discussion and policy change regarding familial DNA testing in 2006 that enables law enforcement agencies to investigate partial DNA matches between possible biological relatives. Denver leads the nation in this research, and in 2009 solved the first two cases through a familial DNA investigation in the United States. I N N OVAT I O N New Crime Lab The DPD directed members of the Department to work with City planners and the Denver District Attorney to propose and scope the needs for a new crime laboratory facility to serve Denver’s needs for the next 25 to 50 years. This facility was included on the November 2007 Better Denver bond initiative and passed with over 60% of the vote. The bond funds a $39.2 million dollar facility that will be built on the north parking lot of the DPD headquarters campus and will be the first crime laboratory built in Denver and in Colorado history. This facility will be the most modern crime laboratory in the United States and will have the capacity to double the investigative support currently provided over time. The building is under construction and is scheduled for completion in 2012. VICTIM ASSISTANCE UNIT While the Denver Police Department has maintained a fulltime dedicated Victim Assistance Unit (VAU) for more than two decades, some of the most significant enhancements, improvements and program implementations have occurred in the past 11 years with significant emphasis and expansion in the way of increased community partnership, collaboration, training and departmental integration occurring since 2005. Originally the VAU consisted of one full-time civilian employee. In 2000 the VAU employed seven full-time employees and four contract employees. In 2010 the authorized personnel strength included 12 full-time employees, eight part-time employees, 10 Volunteers and one Senior Companion that serve approximately 12,000 victims, witnesses and their family members annually. On-Scene Response Victim Specialists are on-call for on-scene response 24 hours a day, 365 days a year to provide crisis intervention, psychological first-aid, resources and assistance to victims of crime, victims of non-criminal stark misfortune (natural death, suicide, vehicular fatality – critical but non-criminal events requiring police response that result in trauma and crisis for the affected individuals, families and communities). When responding to scenes the focus for the VAU is to provide an immediate sense of stability and predictability for those affected by victimization so that they may be able to quickly begin establishing a sense of safety and security while moving forward with their lives as well as their involvement with the pursuing criminal investigation. The VAU is also responsible for providing all death notifications requested of the Denver Police Department. Offense Follow-Up The VAU maintains office hours 365 days a year in the Police Administration Building and also works regularly out of most of the district stations throughout the City. A daily priority for the VAU is initiating contact with the identified victims of the cases assigned for investigation through the Crimes Against Persons Bureau, some crimes investigated through the Pattern Crimes Bureau and all of the property crimes involving elderly victims investigated by the detectives at the district stations. The VAU also works all fatalities and other serious cases investigated through the Traffic Investigations Bureau. The VAU receives the case assignments at the same time that they are assigned to a detective and immediately initiates contact with the victims to provide information and resources that may assist them through the initial investigative steps as well as providing immediate assistance related to the needs that they may have involving their specific victimization and its impact on their lives and families. Program Development and Expansion In 2005, with the passing of the torch to a new VAU Director, an emphasis involving the priority of victim-focused program evaluation, enhancement and implementation became a priority for the VAU and the Department. In consultation with the International Association of Chiefs of Police Research Center Director, DPD Investigations Division Chief David A. Fisher, Jr. initiated a national search for a new VAU Director with an emphasis placed on enhancing the VAU’s commitment to community-focused partnership as well as improved unit integration within the Investigations Division and throughout the Department so that a fully collaborative, victim-centered approach would be achieved. In August 2005, Scott M. Snow was named as the acting VAU Director and was hired into this position in February 2006 following the Department’s completion of a national search and interview process. Volunteer Victim Specialist Program In 2005, working closely with the Volunteers In Policing Unit, the VAU initiated its first Volunteer Victim Specialist Program. As a way to increase and maintain a connection to the community and to allow for college students and citizens to “give back” through assisting crime victims, a comprehensive training program and curriculum was developed. Volunteer recruitment and training schedules were initiated with the area colleges and university semester and quarter schedules. Graduate and undergraduate students (primarily in the areas of psychology, sociology, human services and criminal justice) began fulfilling internship requirements while fulfilling a commitment of service to crime victims, witnesses and their families and assisting the department in maintaining a greater connection with the community. All perspective volunteers must complete the same comprehensive background check and polygraph examination as a full-time employee and then complete a forty plus hour classroom training phase before then completing a multi-week on-scene training phase. TEN YEAR ANNUAL REPORT 89 A DECADE OF ACHIEVEMENT Cold Case Victim Services Witness Protection In 2005, in conjunction with the emerging Cold Case Unit being developed in the Criminal Investigations Division, the need to maintain a victim-centered approach in the investigation of cold cases was identified and the VAU began developing procedures and policies that would allow for the integration of cold case investigative needs with dedicated victim services. The result was the hiring of the first Cold Case Victim Services Program Coordinator and the implementation of the first full-time, law enforcement based Cold Case Victim Services Program in the nation. Since its inception in 2005, the VAU Cold Case Program has provided numerous statewide and national trainings involving emerging and promising practices in the area of cold case victim services. Since 2005, the VAU has assisted dozens of local, state and national law enforcement and criminal justice agencies with the development of cold case victim services and procedures. Beginning in 2005, the DPD directed members of the department to explore enhanced services and assistance to witnesses who may be in danger due to their cooperation with a department investigation. Based on the nature of the services and assistance likely resulting in these incidents, it was determined that the VAU would be primarily responsible for handling witness protection cases. Senior Companion Program In 2005 the VAU began exploring how to better serve senior victims of crime. While a Senior Companion had been utilized in the past, it had been many years since services and assistance to senior crime victims had been addressed in the VAU. Through a partnership with Seniors, Inc. the VAU initiated a more comprehensive Senior Companion Program in 2006. Since that time our Senior Companion has been responsible for initiating contact with all senior victims of all crimes assigned to the VAU. In addition to assisting victims over the phone, our Senior Companion provides regular transportation assistance to and from medical appointments, grocery shopping and other appointments that senior victims of crime might have. Suicide & Natural Death Response Understandably, some of the most traumatizing scenes involve suicide and unexpected death. While the VAU was regularly called-out to crime scenes involving these dynamics and circumstances the majority of suicides and unexpected, natural deaths did not receive a direct response from the VAU prior to 2006. With the understanding that family members may be extremely impacted the unexpected death of a loved one, in 2006 the VAU initiated a policy and procedures, in conjunction with the Denver Coroner’s Office and the DPD Homicide Unit, that allowed for the VAU to provide timely follow-up to family members that lost a loved one to suicide or unexpected natural death. 90 DENVER POLICE DEPARTMENT This was rather fortuitous as in 2006 the Colorado Legislature passed the Javad Marshall-Fields & Vivian Wolfe Witness Protection Program. From the beginning of this program implementation the VAU began working closely with the Denver District Attorney’s Special Projects Office and, collectively, developed and implemented the City and County of Denver’s Witness Protection Program. Since that time the Witness Protection Program has successfully relocated over 200 program participants and has worked to push the needs and issues and limitations involving a local witness protection program to the forefront of the U.S. Department of Justice. The VAU and DA’s Office have provided numerous statewide trainings on this subject and have served on exploratory and advisory committees formed by the Colorado Witness Protection Board. Training materials developed by the VAU Director were used in the creation of the first Colorado Peace Officer Standards & Training (P.O.S.T.) Board training on this subject. National Impact on Victim Services In 2006 the International Association of Chiefs of Police (IACP) conducted a search throughout the 17,000 + law enforcement agencies in the United States in order to select eight agencies to participate as validation sites for IACP / Office for Victims of Crime (OVC) Enhancing Law Enforcement Response to Victims project. The Denver Police Department was selected as one of the eight validation sites and began a multi-year partnership involving the development and implementation of victim-centered philosophies and strategies designed to create a sea-change in the operational philosophies and practices of every law enforcement agency in the nation. By the end of 2010, this project was continuing to be implemented in law enforcement agencies around the country and the VAU Director was selected and appointed to the IACP’s Victim Services Committee. I N N OVAT I O N VAU / Patrol Domestic Violence Response Project In 2009, the VAU received a grant in the amount of $286,323.00 administered through the Violence Against Women Act and the American Reinvestment and Recovery Act. The grant was awarded for the implementation of the first of its kind, collaborative VAU & DPD Patrol response to incidents of domestic violence. The project was piloted in DPD District Three beginning on January 1, 2010, and involved two, two-officer patrol cars and a Victim Specialist answering all calls for service involving domestic violence during project hours (21 hours per week) that corresponded to the highest DV call for service times within the district DOMESTIC VIOLENCE INITIATIVES & STRATEGIES Understanding that the dynamics involving domestic violence are complicated for the victims as well as challenging and resource-intensive for the department and additionally have a significant impact on our communities and families, the VAU has spent a considerable amount of time developing enhanced, collaborative strategies as well as unique program implementation to better serve victims of domestic violence. Domestic Violence Triage Project Beginning in 2005 several members of the Denver Police Department’s Domestic Violence Investigations Unit (DVIU), VAU, Denver City Attorney’s Office and Denver District Attorney’s Office began exploring the creation of a multi-disciplinary domestic violence case review process and project. In 2006, through a sizeable grant from the Office for Violence Against Women, this exploratory idea became reality and branched out to include community-based victim service providers and other criminal justice professionals. Beginning in 2006, members of the DVIU, VAU, City Attorney’s Office, District Attorney’s Office, Project Safeguard, SafeHouse Denver, the Denver Domestic Violence Coordinating Committee and AMEND began meeting every day (Mon – Fri) to review every case of domestic violence (city-level as well as state-level) charges to assess risk and safety concerns and to provide enhanced, more collaborative and timely outreach and services to the victims in these cases. Since its inception the DV Triage Project has continued to evolve and expand and has been held out as a national model of effective collaboration resulting in positive impacts on victims involved in incidents of domestic violence. The focus of this response model was to provide enhanced scene investigations while at the same time providing immediate and thorough victim services. Additionally, project officers and Victim Specialists conducted frequent warrant sweeps to affect timely arrests of suspects who were wanted on misdemeanor DV warrants. Project personnel also provided regular home visits to previously identified domestic violence victims to ensure that they felt supported by the Denver Police Department and to address any additional investigative or service needs that may have developed since the initiation of the initial case. Based on the successes of this initial pilot project, in 2010, the Victim Assistance Unit was awarded a grant in the amount of $143,569.00 through the State of Colorado’s Division of Criminal Justice, Office for Victim Programs Crime Victim Services Board. These funds will be used to expand the VAU / Patrol DV Pilot Project and will allow this project to go city-wide with a focus on responding to felony-level incidents of domestic violence, affect timely warrant arrests of suspects wanted on felony domestic violence warrants and continue providing DV home visits to victims involved in felony-level incidents of domestic violence. Verizon HopeLine Cell Phone Program Beginning in 2010 the VAU initiated a no-cost contract with the Verizon HopeLine Program that allows for full-use cell phones to be provided to victims of domestic violence in cases where they need a full-use cell phone for safety and ongoing communication with investigators and service providers. Of note, Verizon Wireless presented Whitman with the HopeLine® Law Enforcement Partnership Award. The award honors work by public safety individuals and organizations to prevent domestic violence, educate communities and help survivors rebuild their lives. The Vice President of Verizon’s national government sales and operations presented the award to Chief Whitman, along with a $5,000 grant in recognition of his contributions to SafeHouse Denver, the only shelter in the City and County of Denver that exclusively serves victims of domestic violence. TEN YEAR ANNUAL REPORT 91 FOURTEEN 20 0 0 -2 010 Awards & Recognition The officers of the Denver Police Department do amazing and heroic work every day and night. In fact, we make a difference everyday. But on occasion, that work is so meritorious that it deserves special mention. There are numerous awards presented to officers by the department to recognize such behavior. AWA R D S & R E CO G N I T I O N DEPARTMENTAL RECOGNITION AND AWARDS OUTSTANDING VOLUNTEERS IN POLICING UNIT The Denver Police Volunteers in Policing Program (VIPS) was recognized at the 2006 International Association of Chief’s of Police conference as one of three outstanding programs in the United States and received the 2006 IACP Outstanding Achievement in Law Enforcement Volunteer Program Award. NORM EARLY JR. VICTIMS’ RIGHTS AWARD Each year the Denver Center for Crime Victims honors an individual and business that have made a significant impact on the lives of crime victims with the Norm Early Jr. Victims’ Rights Award. In 2006, the Denver Police Department’s Victim Assistance Unit received the award and in 2008, Chief Whitman was the award recipient. QUARTERLY AWARDS CEREMONIES A quarterly Awards Ceremony is held to present the member with a certificate, ribbon, and medal for Purple Heart, Medal of Honor, Medal of Valor, Distinguished Service Cross or Life Saving Award. Officers being awarded are in full uniform. At these ceremonies, Career Service employees and Public Safety Cadets may receive Life Saving Awards. The Denver Police Public Information Office prepares a press release synopsizing the meritorious acts and invites the media to attend. EXPANDED AWARDS The Denver Police Department understands the need to recognize the heroic and meritorious work of its employees. In the last decade, the Department has expanded the range and type of awards presented to more adequately recognize the great work and sacrifice of sworn and Career Service employees of the Police Department and the citizens who volunteer their work to the Department. These new awards include: STAR Award – STAR is for Superior Tactics and Response. It is awarded to an individual who, through superior tactics, acts to successfully resolve a critical incident, thereby promoting a culture among the officers of safety and professionalism. A critical incident is any incident that is rapidly unfolding and dynamic, where the suspect is armed and has the ability or intent to use lethal force. Leadership Award – The Leadership Award is awarded to an individual in a command or supervisory position for a single or series of incidents where the leadership and management actions were such that the successful outcome of the incident was greatly influenced by the timely, accurate and decisive nature of the individual’s actions, and these actions contributed significantly to the Department’s mission, vision and values. Department Service Award – This award is given to an individual who, through personal initiative and ingenuity, develops a program or plan (for non-leadership types of actions) which contributes significantly to the Department’s objectives and goals. Community Service Award – This award is given to an individual who, by virtue of sacrifice and expense of his of her time, fosters or contributes to a valuable and successful program in the area of community affairs, or who acts to substantially improve police/community relations through contribution of time and effort when not involved in an official capacity. Outstanding Volunteer Award – Awarded by the Chief of Police to an individual who, by virtue of sacrifice and expense of his or her time, fosters or contributes to a valuable and successful program in the area of the Department’s mission, vision and values, or who acts to substantially improve police/community relations through contribution of time and effort when not involved in an official capacity. Family/Survivor Award – This small medallion is made available to the spouse/partner, children or parents of an officer killed in the line of duty. It is limited to the immediate family members of such officers. The purpose is to identify family members who have lost loved ones in the daily war against crime. The recognition consists of a small medallion presented at the yearly Memorial Service held in May of each year with the permission of the family member(s). Family Member Award - Chief’s Citation – This award is made available to acknowledge the important role played by the family member of a sworn or non-sworn Department employee who has encountered either a personal or job-related hardship or other significant event. The award consists of a small medallion and certificate signed by the requesting Department employee and the Chief of Police. Family Member Award - Officer’s Citation – This award is made available to acknowledge the role played by the family member of a sworn or non-sworn department employee in support of, or as an integral part of, the employee’s personal life, which enables the employee to be a successful public servant. Officer of the Year Award - This award is made available to an officer who has represented the Department in all facets of law enforcement with a commitment to excellence, in support of the values of the organization, and a desire to represent the Department in the manner in which he or she was sworn. This award is given annually to an individual officer, technician, corporal, detective, sergeant, and command officer, or as determined by the Chief of Police. Any sworn officer of the Department can make nominations for an Officer of the Year Award, directly to the Chief of Police. The Officer of the Year Award consists of a plaque, certificate of recognition, and a name tag including the year in which the officer received the award. The recipient’s name is also included on a plaque displayed in a prominent location in Police Headquarters. TEN YEAR ANNUAL REPORT 93 A DECADE OF ACHIEVEMENT Career Service Authority Employee of the Year Award – This award is made annually to an individual CSA employee who has represented the Department in all facets of service with a commitment to excellence, in support of the values of the organization, and a desire to represent the Department in an honorable manner. Volunteer of the Year Award – This award is given annually to any employee of the Department, or any citizen who has represented the Department, in all facets of service with a commitment to excellence, in support of the values of the organization as a volunteer. MEDALS Since 2000, numerous men and women of the Denver Police Department have completed countless acts of heroism, bravery and dedication to serving the citizens of the City and County of Denver. The following provides an overview of those officers who have distinguished themselves through their commitment and duty, and have received medals for their courage. Medal of Honor Forty-six Medals of Honor have been awarded since 2000. The Medal of Honor is awarded by the Chief of Police to members who distinguish themselves conspicuously by gallantry and intrepidity at the risk of their lives above and beyond the call of duty. There must be no margin of doubt or possibility of error in awarding this honor. To justify the decoration, the actions must clearly render the officer conspicuous by an act so outstanding that it clearly distinguishes gallantry beyond the call of duty from lesser forms of bravery. A posthumous award may be made to a member who has lost his life under conditions where he endangered himself in circumstances consistent with good police practices. Medal of Valor One hundred fifty four Medals of Valor have been awarded since 2000. The Medal of Valor is awarded by the Chief of Police to members who distinguish themselves by extraordinary heroism. The act or the execution of duty must be performed in the presence of great danger or at great personal risk, and must be performed in such a manner as to render the individual highly conspicuous in the police service. Distinguished Service Cross Three hundred sixty six Distinguished Service Crosses have been awarded since 2000. The Distinguished Service Cross is awarded by the Chief of Police to members who are cited for gallantry not warranting a Medal of Honor or a Medal of Valor. The heroic act(s) performed must render the individual conspicuous and well above the standard expected. 94 DENVER POLICE DEPARTMENT Live Saving Award Two hundred ninety eight Life Saving Awards have been awarded since 2000. The Life Saving Award is awarded by the Chief of Police to members who, through exceptional knowledge and behavior, perform a physical act which saves the life of another person without endangering the officer’s life. Purple Heart Fifteen Purple Hearts have been awarded since 2000. The Purple Heart is awarded by the Chief of Police to members who are killed, seriously wounded, or seriously injured in the performance of an official action. GOLD DETECTIVE BADGES The dictionary defines a detective as “somebody who investigates and gathers evidence about crimes or possible wrongdoing.” This is a very simple definition. Criminal investigation is a complex business that requires professionals from a wide variety of disciplines all working cooperatively toward a common goal. The Denver Police Department utilizes a group of dedicated individuals who take this responsibility very seriously. Detectives are responsible for the complete and accurate documentation of a crime scene, competent and in-depth interviews, superior computer skills and the ability to testify to the full investigation in court proceedings. Detectives are the experts of criminal investigation and their counsel, advice and expertise is often sought by officers, supervisors and commanders with questions ranging from protocols and procedures of criminal investigations, to assisting with interviews and the completion of search warrants or other legal documents. In 2002, the DPD began to recognize detectives with 10 years of continuous service as a detective with a gold detective badge. This badge is the official Denver Police Department badge, gold with black lettering and a silver center seal. The purpose of the silver center seal is to show their association to other detectives and separate them from the command staff. The word “DETECTIVE” appears in lieu of the badge number. The Department provides the badge as a token of its appreciation for the recipient’s dedication to this exacting position. The continuous devotion and tenure of these outstanding individuals represent the Denver Police Department at its highest standard. Recognition of this dedication is the Department’s way of thanking them for an often thankless job. The Denver Police Department has bestowed 76 gold badges so far, and expects to have presented 145 by the end of 2013. FIFTEEN 20 0 0 -2 010 The 21st Century From the very dawn of the 21st century to the conclusion of its first decade, the Denver Police Department has become one of the premier police departments in America. All of the accomplishments, innovation, and best practices listed here did not happen by accident; nor are they the result of one person’s actions. They are a reflection of hundreds of thousands of hours of talented, committed individuals who work in a culture that expects excellence, and who benefit from leadership where talent is rewarded and employees are provided the environment and opportunity to thrive. As we head into a new decade, this commitment and desire to lead and to emulate the best is as vibrant as ever. A DECADE OF ACHIEVEMENT Lord I ask for courage Courage to face and Conquer my own fears... Courage to take me Where others will not go... I ask for strength Strength of body to protect others And strength of spirit to lead others... I ask for dedication Dedication to my job, to do it well Dedication to my community To keep it safe... Give me Lord, concern For others who trust me And compassion for those who need me... And please Lord Through it all Be at my side. N O N DE L E FO U R PO IC VE N DATI A very special thank you to the Denver Police Foundation for its continual support of the men and women of the Denver Police Department and for making the Decade of Achievement possible. Credits Chief Gerald Whitman Jane Prancan – Denver Police Foundation Lieutenant Matthew Murray – Copywriting, Photography Captain Bill Nagle – Research Director Scott Snow – Research Jay Marks – Copy Editing James Chott – Graphic Design Captain Eric Rubin – Photography Michael Bush – Photography Duane Pearson – Photography Denver Post/Rocky Mountain News – Photography Denver Metro Economic Development Corporation – Photography TEN YEAR ANNUAL REPORT 97 20 0 0 -2 010 Denver Police Department 1331 CHEROKEE STREET DENVER, COLORADO 80241 www.denvergov.org /police