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International Seminar, A New Era of Market Conduct Supervision, Bali, 8-9 September 2014 Do We Need Market Conduct Supervision in Financial Sector? If So, for Whom? A Case of Indonesia Structure of Financial Sector Behavioural Economics in Action Complexity of Market Conduct Supervision Financial System Supervision Market Conduct Supervision 2 Indonesia & Its Callenges • 13,33% of Indonesian population is below the poverty line (BPS, 2011) • 64,25% of Indonesian live in rural areas (BPS, 2011) • 60% of Indonesian have not got access to formal financial sector (World Bank, 2007) 3 Structure of Financial Sector Formal Institution Bank Informal Institution Sharia-Based FI Non-Banking FI Micro Finance Cooperativebased FI Indigenous FI Sharia-Based FI Cooperativebased Micro Finance (78,035++) Non Cooperativesbased Micro Finance Non-Banking Industry (1670 firms) Banking Industry (2003 firms) Micro Finance 4 Complexities • Heterogeneity of financial institutions in Indonesia – Grand vs micro scales financial institutions – Conventional vs sharia-based financial institutions – Conventional vs cooperative-based financial institutions – Formal vs informal financial institutions • There are some problems with classification – e.g. BMT is a sharia-based bank, but in Indonesia, it has been considered as cooperative-based financial institution, supervised by the ministry of cooperative and SME • Informal sector dominates Indonesian economy and informal financial institutions have been flourishing in Indonesia – They provide convenience in obtaining loan (available for 24/7) – Traditionally loan interest rates is very high (the rule of 13 or nelulasi [Javanese]) – Various types of informal financial institutions: • • • • Mindhring Bank thithil/ bank plecit Shark loan Rotating saving, etc. 5 Complexities (cont’d) • There is a strong tendency that nonbanking industry also provide similar products as banking industry and vice versa • Majority of banks have been expanding their operation to reach Microfinance customers in rural areas. • Majority of banks have been expanding their operation for financial inclusion • The networking between banking and non-banking industries with micro Financing finance institutions have been Companies flourishing. Bank Insurance Cooperative 6 Regional Banking (BPD): Pattern of Networking (Pradiptyo et al, 2013) The pattern of networking between BPD and MFIs depends on the structure of economy in the regions 7 Regional Banks with Simple Networking Similar pattern: Bank Kalteng HQ Branch Office Cooperatives Branch Office Auxiliary Office Bank Kalimantan Tengah (Central Kalimantan) Bank Sultra (SouthEast Sulawesi), Bank Papua End Customers/ Members End Customers 8 Regional Banks with Medium Networking It involved several financial institutions (BPR, LKM, syariah, dll.) within the networking of BPD Bank Sulselbar HQ Sharia Branch Offices BMT BPRS (Sharia Rural Bank) Branch Offices Auxiliary Offices Branch Offices Auxiliary Offices Similar pattern: Bank Sulselbar (South West of Sulawesi), Bank Bali, Bank Kalsel (South Kalimantan) End Customers End Customers End Customers 9 Regional Banks with Complex Networking Similar Pattern: BPD DIY HQ BPD DIY (Yogyakarta), Branch Office Bank Aceh, Branch Office Syariah Office BPR (Rural Bank) Auxiliary Office BMT KSP (savingloan cooperative) BUKP LKD (Rural Credit Institution) Bank Nagari (West Sumatera), other micro syariah institution LKMs KSPs (cooperative s) BMT Auxiliary Offices Auxiliary Office Mindring End Customers End Customers End Customers Bank Jateng (Central Jawa), Bank Jatim (East Jawa), Bank Kaltim (East Kalimantan) 10 Anomaly: Simple Networking in the Most Advanced Region A Case of BANK DKI (Jakarta) Bank DKI HQ Branch Office Brance Office Sharia Offices Multifinances End Customers End Customers Jakarta is the most complex and advanced economy. However Bank DKI has limited networking to channel its credits. End Customers 11 Interest Rates and Transaction Costs of Networking • The spread of interest rates between regional banks (BPDs) and rural banks (BPRs) tend to Regional be conservative Bank (BPD) • Significant differences in interest rates occurred between BPD/BPR with MFIs Rural Bank • Recall: tradisional interest rate (Jawa): (BPR) NELULASI (the law of 13). We may borrow 100% of fund, but we should return MFIs 130% • Transaction costs of networking between BPDs and BPRs are almost negligible, however the transaction cost between BPDs and BPRs with MFI tend to be expensive. 12 Structure of Financial Sector Behavioural Economics in Action Complexity of Market Conduct Supervision Financial System Supervision Market Conduct Supervision 13 Financial Supervision Pre-OJK House of Representative President Bank Indonesia (Jakarta + 41 regional offices) The Ministry of Finance Banking Industry [2003 firms] Bapepam LK (only in Jakarta) Stratified supervision Micro Finance (BKD, TPSP, dll) Non-Banking Industry (1670 firms) The Ministry of Cooperative and SME The Ministry of Trade Cooperatives (78,035 Firms++) Cooperatives (78,035 Firms++) Commodity Futures Market 14 Pre OJK: Lack of Coordination in Supervision Bank House hold • Two different supervisors but no data sharing and data interfacing • Potential assymmetric information problems are paramount Cooperative Bank Bank of Indonesia The Ministry of KUKM Invest ors Bank of Indonesia • Two different supervisors but no data sharing and data interfacing • Potential asymmetric information problems are paramount Listed Company BapepamLK 15 Examples of No Man’s Land in Financial Supervision • • • BMT X was very aggressive in marketing its • products and opened its office in an elementary school Pupils and staffs of five elementary schools became its customers, and they saved their • money in the BMT and worthed Rp8 billion. Then, the BMT collapsed and the customers were panic and they consulted the regulators: – BI: the BMT is not a bank or BPR (rural bank) – Bappepam: the BMT is not their supervisee. – The Ministry of KUKM: the BMT is their supervisee, but the customer money was not guaranteed by LPS (IDIC) Mrs X had borrowed money from money lender who act as cooperative Rp3 million. After the 5th month, she cannot afford to pay the installment. Few months later, her loan became Rp11 million as she has to pay: – Interest rate – Fee for belated payment – Fee for penalty (between 1-5x interest rate) – Fee for debt collector (Rp1,5 million/visit) • In her case the debt collector visited her house twice and she has to pay for it. 16 Financial Supervision Post OJK Act House of Representative Bank Indonesia ?? President OJK Micro Prudential + Customer Protection Macro Prudential Supervision ? Non-Banking Financial Industry (1670 firms), Banks [2003 firms] Micro Finance (BKD, TPSP, dll) The Ministry of Cooperative and SME Non Financial-Based Cooperatives Cooperatives (78,035++ The Ministry of Trade Commodity Futures Market 17 Financial Supervision Post OJK & SME Acts House of Representative Bank Indonesia ?? President OJK Micro Prudential + Customer Protection Macro Prudential Supervision ? Non-Banking Financial Industry (1670 firms), Banks [2003 firms], Financial-based Cooperatives (??) Non-Cooperative Micro Finance (BKD, TPSP, etc) The Ministry of Cooperative and SME Non Financial-Based Cooperatives Non-Financial Cooperatives (??) The Ministry of Trade Commodity Futures Market 18 Structure of Financial Sector Behavioural Economics in Action Complexity of Market Conduct Supervision Financial System Supervision Market Conduct Supervision 19 Coverage of Market Conduct Market Conduct = behavior of agents in a market (FCA, 2014 & BNM, 2014) Market Conduct (S-C-P) Prudential Supervision Financial Sector Supervision Market Conduct Supervision Consumer Protection (OJK Act and POJK) Treat Consumer Fairly 20 Coverage and Objective of Market Conduct Supervision Coverage Objective Consumer Protection Financial Institution Behaviour Consumer Behaviour Interaction Prudential Market Conduct Promoting Competition Financial market integration 21 Market Conduct Vs Prudential Supervisions 22 Prudential Supervisions Risky Asset ownership Prudential Supervisions Sales and Marketing Strategy Risky Competition Transparency of products Debt Collection Total Asset Transparency of reports Market Conduct Fees of Products Data Protection Mitigating too big to fail Source: Miskhin, 2014 Consumer Awareness Source: BNM, 2014 23 Why do we need market conduct supervision? Low Financial Literation Complexity of Financial Product Asymmetric Information dan Pareto Optimality The Role of Government Market Conduct Supervision Mitigating Potential Financial Crisis 24 Asymmetric Information in Financial Sector Financial Institutions Transaction Networking (telemarketer, etc) Product Consumer Asymmetric Information Capital Owner • Asymmetric information problems are paramount in financial sector. • Complexity: • Agent (informed player) in one transaction may become principal (less informed player) in other transaction • Data interfacing & data sharing among compartment within OJK should be used to minimize asymmetric information. • Understanding the rationality and behaviour of economic agents in Indonesia is paramount. 25 Financial Literacy • Low literacy rate exacerbate asymmetric information problems. • Various cases in financial sector in High Low Indonesia show many consumers may Education not aware that they may involve in High Most likely Probable ponzy-scheme financial transaction. Low Probable Most likely • Even if a financial sector stated clearly its product is a ponzy-scheme product, • The level of consumer financial literacy may be many customers still buy the product. reflected from the behavior of the consumers. • The sense of fairness in financial • 78,16% of Indonesian population have low transaction tend to be low. Financial Literacy literacy rate (the lowest in South East Asia. 26 Existing Supervision Idealized Supervision Market Conduct Supervision Market Conduct Supervision Stock Market Prudential Supervision NonBanking Stock Market Banking Prudential Supervision Financial Sector Supervision Market Conduct Supervision Market Conduct Supervision 27 Structure of Financial Sector Behavioural Economics in Action Complexity of Market Conduct Supervision Financial System Supervision Market Conduct Supervision 28 Complexity of Dispute in Financial Sector Customer Other agents Financial Institutions OJK Debt Collector Solicitor • Disputes in financial sector, sometimes, are more complex than customerfinancial institution relation. • The source of disputes may raise owing to other agents. • Understanding on potential strategies used to conduct crime in financial sector is paramount • Ideally the following acts should be ratified in Indonesia: • Freedom of information act • Data protection act 29 Inspection Game: Modeling Market Conduct Supervision OJK • Market conduct supervision Not Inspect may be modelled as an Inspect inspection game, antara OJK dan PUJK/Nasabah Violate the law b1 , b2 a1 , • The game only have a Mixed Strategy Nash Equilibrium. a2 FI/Customer • Consequences: each player Obey the law d1 , d2 c1 , c2 does not have a particular strategy which guarantee to optimize payoff. where: c1 > a1, b1 > d1 & a2 > b2, d2 > c2 30 Complexities of the Inspection Game • The underlying assumption of the inspection game is the use of representative agent. • It is assumed that each player is able to take decisions efficiently and there is no chance of coordination failure in making decision among divisions within the OJK. • Complexity: – A decision in an organization is an accummulation of interaction among divisions in the organization, thus coordination is plausible in an organization. • It should be noted that OJK was formed as amalgamation of two institutions (i.e. Bank Indonesia and Bappepam LK), which have different organizational culture, thus mis-coordination within divisions of the OJK may be inevitable. – This is exacerbated by the fact that Indonesian may not be keen on cooperating among themselves (Pradiptyo et.al. , 2013) 31 Structure of Financial Sector Behavioural Economics in Action Complexity of Market Conduct Supervision Financial System Supervision Market Conduct Supervision 32 Do Informal Traders Follow Loss Aversion? (Pradiptyo, et.al, 2010) • Various studies using experimental method show that individuals tend to follow loss aversion/reference-dependent expected utility function proposed by TverskyKahneman (1979, 1991, 1992). • Do the findings hold in Indonesia? • A simple experiment was conducted in Yogyakarta for informal traders – 100 questionnaires were distributed to informal traders in 7 traditional markets in Yogyakarta. 81 informal traders participated in the experiment • In the beginning of the experiment, an endowment of Rp100,000 was given to each participant. • • During the experiment, the participants were exposed to 40 pair-wise lotteries on decision making under risk. The designed of the pair-wise lotteries were modified from Tversky and Kahneman (1979). In the end of the experiment, each participant chose one of 40 pair-wise lotteries randomly, and played the lottery and received money according to the outcome of the game. 33 Experimental Results • Allais Paradox • Certainty Effect • • • • Allais Paradox holds Participants tend to choose prospects with high probability of success. The axiom was violated Loss aversion (reflection effect) does not Independent Axiom hold Loss Aversion Participant tend to be consistent in Preference Consistency their choices (i.e. their choices were robust to small change in the payoffs) Participants tend to be risk loving when Small Probability Prospects Effects facing prospects with low probability of success. 34 The Reflection Effect Does Not Hold No 13 Choice A Payoff Prob. Payoff Prob. 50,000 0,80 30,000 1,00 35 14 50,000 50,000 50,000 > 0,25 31 Payoff 16 -50,000 50* Choice B Prob. 0,25 17 -50,000 18 -50,000 1,00 36 -50,000 < < 43* 0,25 60* -30,000 > 0,25 31 1,00 -30,000 0,40 52* Prob. -30,000 0,20 21 0,50 Payoff 0,80 38 29 12,500 < Choice A 29 30,000 > No 46* 30,000 0,40 52* 35 < 0,20 52* 15 Choice B 0,50 29 -12,500 < 1,00 50* 35 The Reflection Effect Does Not Hold (cont’d) • Many studies show that individuals tend to follow reference dependent expected utility (RDEU) or loss aversion (see Camerer, 2000 for literature survey in this topic) • RDEU/Loss Aversion: Individuals tend to be risk averse in facing positive domain prospects, but they tend to be risk loving in facing negative domain prospects • In contrast to the other studies, this study shows that informal traders in Yogyakarta do not follow RDEU/Loss Averse. Gains Losses Value 36 Modeling Loss Aversion • A logistic regression was used to estimate factors attributable to loss aversion behaviour of the participant • Dependent Variable: binary variable (1 = reflection effect, and 0 = otherwise) • Independent variables: gender, experience, types of goods, education and the size of the business • Gender was the only statistically significant variable and the sign was negative (male participants followed loss aversion, whereas female participants did not). 37 Evidence of Homoeconomicus… (Pradiptyo et al, 2013) Various experiments on Prisoners’ Dilemma show the evidence of tacit cooperation, even if the game is played simultaneously both for one shot and finitely repeated settings. Selten and Stoecker (1986); - Bereby, Meyer and Roth (2006) Cooper et al (1991, 1996) ; - Garapin, Llerena and Hollard (2010) This paper aims to conduct experiment on prisoners dilemma under evolutionary setting: In particular, the experiment aims to explore the willingness to cooperate by experimental participant. Does the concept of ‘gotong royong’ is a reality or is it just a myth? If Indonesian love to do ‘gotong royong’ (working together), then when participants who were exposed to play prisoners’ dilemma game under evolutionary setting, ideally, the results will show the existence of tacit cooperation among the participants. 38 Design of Experiment The subjects of the experiments were students and staff of Universitas Gadjah Mada, Indonesia 96 subjects were participated in the experiment which was devided into three shifts (32 subjects in each shift). 32 subjects were divided into two groups, namely Sriwijaya and Majapahit, two biggest kingdom in the history of Indonesia and they never involved in a war between them as their reigns were in different period. The experiment consists of two sessions. In each session, sixteen one shot prisoners’ dilemma were played, whereby in every stage every player in a group is randomly assigned to play with a player in the other group but they only play the game together once (random matching players) In every stage, the payoffs of the game were changed however the structure of the game remain the same, namely Prisoners’ Dilemma. (payoffs perturbation) In the first session, the strategies were labeled ‘A’ and ‘B’, however in the second session, the labeled of the strategies were replaced by ‘cooperate’ and ‘reluctant to cooperate’, respectively (framing effect). 39 • • • • • • • • M1 M2 M3 M4 . . . M16 Sriwijaya Majapahit Setting of Experiment • • • • • • • • S1 S2 S3 S4 . . . S16 40 Example of Payoffs Matrix in Session 1 Player 2 B P1: Rp100,000 P1: Rp0 P2: Rp100,000 P2: Rp200,000 P1: Rp200,000 P1: Rp50,000 P2: Rp0 P2: Rp50,000 B Player 1 A A 41 Example of Payoffs Matrix in Session 2 (Framing Effect) Cooperate Cooperate Do not Player 1 Player 2 Cooperate Do not cooperate P1: Rp100.000 P1: Rp0 P2: Rp100.000 P2: Rp200.000 P1: Rp200.000 P1: Rp5000 P2: Rp0 P2: Rp5000 42 Payoffs Perturbation Distribution of 16 Games d/a 75% and b = 0 d/a 25% and b = 0 (low benefits of cooperation) (high benefits of cooperation) Combination R Combination S (high cost of cooperation ) (Stage I, V, IX, XIII) (Stage II, VI, X, XIV) [(c-a)/a] 25% and b = 0 Combination T Combination U (low cost of cooperation) (Stage III, VII, XI, XV) (Stage IV, VIII, XII, XVI) [(c-a)/a] 75% and b = 0 Notes: - If a = ¥1,000.-, then for [(c-a)/a] 75%, the maximum value of c is ¥2,000,- and the minimum value of c is ¥1,750. In case of [(c-a)/a] 25%, the maximum value of c is ¥1,250 and the minimum value of c is ¥105,000. In case of d/a 75%, the maximum value for d is ¥950 and the minimum value for d is ¥750. For the case in which d/a 25%, the maximum value of 43 d is ¥25,000 and the minimum value for d is ¥50. Expected Behaviour Nash equilibrium will not be reached instantly, there will be a learning process moving from Pareto optimum (‘cooperative‘) strategy to Nash equilibrium (‘defect’) strategy. Cooperate Defect Payoffs Distribution: Minimum payoffs: Rp0 Maximum payoffs: Rp200,000 (average lunch price in the university canteen: Rp5000) Subjects 96 subjects: students and staff of UGM Average age: 23.9 years old Gender: 65.6% Male Undergraduate students: 70% Average Monthly income: Rp932,552/month (US$100) 44 General Results Session 1 A:A (%) A:B & B:A (%) B:B (%) Game 1-4 Game 5-8 Game 9-12 1,05 2,10 1,1 22,9 16,7 20,4 76,0 81,3 78,6 Game 13-16 0,5 8,4 91,2 Game 1-16 1,2 17,1 81,8 Session 2 Game 1-4 Game 5-8 Game 9-12 Game 13-16 Game 1-16 A:A A:B & B:A 3,2 0,0 0,0 0,0 0,8 16,2 13,6 16,7 11,5 14,5 B:B 80,7 86,5 83,3 88,5 84,8 45 Proportion of Individuals’ Strategy in Each Payoffs Combination Session 1 R A 11.7 S T 8.3 4.9 Proportion of cooperative strategy in Ahn et al. (2001) U Finitely Repeated Games 13.8 B 88.3 91.7 95.1 86.2 Strategy Session 2 R S T U Cooperate 10.9 7.6 3.9 9.6 Cooperat ive Not to cooperate 89.1 92.4 96.1 90.4 Session Session 1 2 44% 37% Session 3 Session 4 32% 35% 46 Cooper et al (1991) Stage Proportion of (A:A) Bereby, Mayer and Roth (2006) Stage Number of Subjects Proportion of (A:A) 1 10 18.7% 1-5 43% 2 10 22.3% 6-10 33% 3 18 21.3% 11-15 25% 4 18 12.6% 16-20 20% 5 10 21.6% 47 Between-Treatment Hypothesis Testing Session 1 p-value Session 1 Session 2 p-value Session 2 Combination R 0.119 Combination S Combination R 0.106 Combination S Combination R 0,001* Combination T Combination R 0,000* Combination T Combination R 0,387 Combination U Combination R 0,553 Combination U Combination S 0,060*** Combination T Combination S 0,030** Combination T Combination S 0,016** Combination U Combination S 0,303 Combination U Combination T 0,000* Combination U Combination T 0,002* Combination U 48 Variables Benefit Cost 1 if strategy A (cooperate), 0 otherwise -1.691*** -0.22 -0.861*** -0.209 -1.697*** -0.234 -1.239*** -0.235 -1.700*** -0.234 -1.240*** -0.235 -1.694*** -0.247 -1.356*** -0.251 Logistic Regression Fear Greed Framing -0.293* -0.151 -0.334** -0.163 -0.533 -0.476 -1.787*** -0.57 -1.563*** -0.464 -0.335** -0.164 -0.529 -0.476 -1.776*** -0.57 -1.551*** -0.464 0.659 -0.413 -1.934*** -0.236 96 -0.475 -0.537 96 -0.93 -0.615 96 A:B in previous game B:A in previous game B:B in previous game Gender Economics student Constant Number of id -0.551*** -0.174 -0.616 -0.498 -1.611*** -0.587 -1.410*** -0.484 0.487 -0.471 -1.588*** -0.415 0.0342 -0.695 87 -1.557*** -0.261 -1.119*** -0.411 -0.286* -0.149 -1.409*** -0.268 -1.757*** -0.449 -0.335** -0.161 -0.486 -0.468 -1.733*** -0.564 -1.362*** -0.454 -1.409*** -0.268 -1.758*** -0.45 -0.335** -0.161 -0.481 -0.467 -1.727*** -0.563 -1.355*** -0.453 0.664 -0.409 -2.324*** -0.229 96 -1.083** -0.516 96 -1.536*** -0.594 96 -1.356*** -0.281 -1.932*** -0.478 -0.548*** -0.172 -0.577 -0.488 -1.584*** -0.579 -1.211** -0.472 0.471 -0.469 -1.550*** -0.419 -0.605 -0.675 87 49 Further Agenda • A division of market conduct supervision should be formed within the OJK in order to improve the quality of financial sector supervision • The market conduct supervision division is the complementary for the existing prudential supervision which already in place for banking, capital market and non-banking industries. • A series of further researches in the area of experimental economics/behavioural economics should be conducted to improve our understanding on the rationality of Indonesian – – – – – Fairness and altruism Decision making under ambiguity Intertemporal decision making process Bargaining Decision making in negative domain, etc. 50 51