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ISSUED IN PUBLIC INTEREST Advisable “All material in slides need not be understood. Use your current working environment and experience to relate to situations. Errors and omissions regrettable. Subject to corrections on Being brought to notice.” Quote-1 The Future The only certainty about the future is that it will be uncertain and change will occur at an increasing rate. It will also be more complex. Dr. Ravindra Pratap Gupta Global Marketing Management Stages of development of the Transnational Corporation • Stage one - domestic • Stage two - International • Stage three - multinational • Stage four - global • Stage five - transnational The International Marketing Planning Process Stage one - Domestic Domestic in focus, visions and operations Environment scanning is local ‘If it’s not happening in the home country, it’s not happening’ Often conscious decision Can develop to be stage two company Examples: Indian Railways, MSEB Stage two - International Strategy of Extension. Extends marketing, manufacturing and other activities outside the main country. Export-Import remains to be the major driver. Remains ethnocentric (home country orientated) Groups people together in an international division Global development always begins in stage two Example: SME & MSME exporting products. Stage three - Multinational A multinational company operates in more than one country and typically operates in a number of major global markets. Discover that different markets need some degree of adaptation. Adapts domestic marketing mix to suit the differing international markets Example: Some of the Indian MNC’s Asian Paints, Bharat Forge, Hindalco, ICICI Bank, Infosys, TCS, Larsen & Toubro, Aptec, NIIT, Essel Propack Stage four - Global Global Organisations which create value by extending products and programmes on serving emerging global markets. Recognising that markets around the world consist of similarities and differences and develop global strategies based on similarities to obtain economies of scale, but also recognise and respond to cost effective differences with time. Major strategic departure. Company's strategies are a combination of extension, adaptation and creation. Its unpredictable in behaviour and always alert to opportunities Global marketing and/or sourcing strategy Example Coca Cola, Harley Davidson Stage five - Transnational Transnational Companies have the capability to combine global efficiencies, local responsiveness and the ability to leverage knowledge across the worldwide system. They go well beyond a unidimensional approach which focuses exclusively on global efficiencies or local responsiveness or which considers all business to be alike. A flexible multidimensional approach is the essence of transnational corporation. Sales, investments and operations in many countries Integrated world enterprise that links global markets and global supplies Geocentric - recognises similarities and differences and adapts to them. Adaptation adds value Key assets are dispersed, interdependent and specialised e.g. R&D Experience and knowledge are shared globally. Scans the world for information ‘Grow or die’ - aspirations are global Global bias for key functions e.g. Finance, supply chain management etc. Example : J & J, Wockhardt Bartlett and Goshal Classification of Company-Characteristics Bartlett and Ghosal classify four types of company operating foreign interests: International Multinational Transnational Global (Bartlett, C.A. and Ghosal, S. 1989: Managing Across the Borders: The Transnational Solution, Hutchinson, Business Books.) International Companies Headquarters Control-Headquarters of International company retains considerable control over the subsidiary’s management systems and marketing policy, but less so than in the global company. Home country Centered-Products and technologies are developed for the home market, extended to other countries with similar market characteristics, then diffused elsewhere, and the developmental sequence is decided on the basis of managing the product lifecycle as efficiently and flexibility as possible Companies have no foreign direct investments (FDI) and make their product or service only in their home country. In other words, they’re exporters and importers. They may have no staff, warehouses, or sales offices in foreign countries. The best examples of international companies small local manufacturers that export to neighbouring countries. Multinational Companies Companies cross the FDI threshold- They invest directly in foreign assets, whether it’s a lease contract on a building to house service operations, a plant on foreign soil, or a foreign marketing campaign. Generally, though. Multinational companies, however, have FDI only in a limited number of countries They do not attempt to homogenize their product offering throughout the countries they operate in — they focus much more on being responsive to local preferences than a global company would. Global Companies Centralize Key Functions -The GLOBAL company, exemplified by such Unilever and Pfizer, centralizes key functions – including marketing and finance. Headquarters Control-Headquarters produces the new technology and disseminates it to subsidiaries. Economies of Scale-Cost advantages are achieved through economies of scale and global-scale operations. The need for efficiency and economies of scale means that products are developed that exploit needs felt across the range of countries. Local Ignorance-Specific local needs tend to be ignored. Transnational Companies Evolution-The Transnational company evolved in the 1980s in response to environmental forces and simultaneous demands for global efficiency, national responsiveness, and worldwide learning. Mix of all-The transnational model combines features of multinational, global, and international models. Strategy of Global Extension & Adaptation-A product is designed to be globally competitive, and is differentiated and adapted by local subsidiaries to meet local market demands. Management Challenge-Companies are often very complex and extremely difficult to manage. They invest directly in dozens of countries and experience strong pressures both for cost reduction and local responsiveness. Transnational Companies…. Decision making largely decentralised-These companies may have a global headquarters, but they also distribute decisionmaking power to various national headquarters National Market Development for R & D-They have dedicated R&D activities for different national markets. Whereas the international company originates the product in the headquarters country and then transfers it to the subsidiary, the transnational might reverse this process. Resources, including technology and managerial talent, might be distributed among subsidiaries and integrated between them through strong interdependencies. Strengths at each level International Exploit’s the parent company’s knowledge and capabilities through worldwide diffusion of products Multinational Flexible ability to respond to national differences. Strategic & operating decisions are decentralized to the strategic business unit in each country to tailor products to the local market. Global Cost advantage through centralised operations. Assumes more standardization of products across country markets Transnational Combines above in an integrated network, which leverages worldwide learning and experience. The firm seeks to achieve both global efficiency and local responsiveness Four Stages of International Evolution Strategic Orientation Stage of Development Structure Market Potential I. II. III. IV. Domestic International Multinational Global Domestically oriented Export-oriented, multi-domestic Multinational Global Initial foreign involvement Competitive positioning Explosion Global Domestic structure plus export department Domestic structure Worldwide plus international geographic, division product Matrix, transnational Moderate, mostly domestic Large, multidomestic Whole world Very large, multinational Global Integration vs. National Responsiveness National responsiveness Global integration Low High High Global strategy Transnational strategy Low International strategy Multinational Matching Organizational Structure to International Advantage When Forces for Global Integration are . . . And Forces for National Responsiveness Low Low are . . . Strategy Structure Export International Division (International) High Low Globalization (Global) Low High High High Multi-domestic Global Product Structure (Multinational) Global Geographic Structure Globalization and Multi-domestic Global Matrix Structure (Transnational) International corporations -TNC vs MNC International corporations have categories depending on the business structure, investment and product/service offerings. Transnational companies (TNC) and Multinational companies(MNC) are two of these categories. Both MNC and TNC are enterprises that manage production or delivers services in more than one country. Home and host country Management-A multinational corporation is an organization that owns or controls production of goods or services in one or more countries other than their home country. MNC are characterized as business entities that have their management headquarters in one country, known as the home country, and operate in several other countries, known as host countries. Multinational corporations do move their HQ as conditions and incentives warrant. For example, HSBC's HQ has bounced between Hong Kong and London a few times over the last decade. TNC vs MNC ….. TNC is a commercial enterprise that operates substantial facilities, does business in more than one country and does not consider any particular country its national home. Industries in TNC’s & MNC’s- like manufacturing, oil mining, agriculture, consulting, accounting, construction, legal, advertising, entertainment, banking, telecommunications and lodging are often run through TNC’s and MNC’s. Mixture-The said corporations maintain various bases all over the world. Many of them are owned by a mixture of domestic and foreign stock holders. Influential-Most TNC’s and MNC’s are massive with budgets that outweigh smaller nations’ GDPs. Thus, TNC and MNC alike are highly influential to globalization, economic and environmental lobbying in most countries. TNC vs MNC …. Because of their influence, countries and regional political districts at times tender incentives to MNC and TNC in form of tax breaks, pledges of governmental assistance or improved infrastructure, political favors and lenient environmental and labor standards enforcement in order to be at an advantage from their competitors. Also due to their size, they can have a significant impact on government policy, primarily through the threat of market withdrawal. They are powerful enough to initiate lobbying that is directed at a variety of business concerns such as tariff structures, aiming to restrict competition of foreign industries. TNC vs MNC…. Complexity-Transnational companies (TNC) are much more complex firms. They have invested in foreign operations, have a central corporate facility but give decision-making, R&D and marketing powers to each individual foreign market. Product Offering MNC does not have coordinated product offerings in each country. It is more focused on adapting their products and service to each individual local market. TNC gives decision-making, R&D and marketing powers to each individual foreign market. Member Countries Multinationals have branches in other countries. Transnationals have subsidiaries. TNC vs MNC…. Examples {MNC}-Proctor & Gamble, Microsoft, Apple Inc, Hewlett Packard (HP), Nestle, PepsiCo, Sony Corporation, IBM etc. {TNC} General Electric, Royal Dutch, Ford Motor, Allianz, AXA, Exxon Mobil, etc TNC/MNC Advantages Advantage MNC’s result in a significant increase of foreign exchange reserves. They assist in building good relations with other countries and in promotion of parent country’s culture and traditions in other countries. Apart from establishing itself globally, one of the significant advantages of a transnational company is that they are able to maintain a greater degree of responsiveness to the local markets where they maintain facilities. Also, they have an ability to use foreign subsidiaries to minimize taxliability. TNC/MNC Evolution Multinational companies are not a recent phenomenon, but it is a fact that today because of modern and fast and efficient means of communications and transportation, companies and businesses find it easy to operate in many other countries apart from their parent country. It is customary to call such companies as multinational corporations. When a company grows at a rate faster than its products or services can be utilized by people in the home country, it tries to internationalize its business in anticipation of greater profits. Thus, when a company invests in another country besides its own and does business with another country, it is termed as a multinational. A single company can have operations in any number of countries. Today we have multinationals referred to as MNC’s. What is the difference between Multinational and Transnational? Transnational corporations are a type of multinational corporations. MNC have an international identity as belonging to a particular home country where they are headquartered. On the other hand, transnational corporations are more or less borderless in this regard as they do not consider a particular country as their base. Multinationals have branches in other countries, whereas transnational have subsidiaries. Hence the basic difference between a multinational and a transnational lies in the fact that transnational company is borderless, as it does not consider any particular country as its base, home or headquarters. Global vs MNC Global companies-have invested and are present in many countries. Standardization Strategy-They market their products through the use of the same coordinated image/brand in all markets. Generally one corporate office that is responsible for global strategy. Emphasis on volume, cost management and efficiency. Multinational companies-have investment in other countries, but do not have coordinated product offerings in each country. Adaptation Strategy-More focused on adapting their products and service to each individual local market. Quote-2 “"The most serious mistakes are not being made as a result of wrong answers. The truly dangerous thing is not asking the right questions." Dr Ravindra Pratap Gupta Question Q 1. Discuss stages of development of Transnational Corporation? Q 2. Discuss Bartlett and Goshal Classification of Company- Characteristics? Q 3. Discuss TNC vs MNC & TNC vs Global? Discuss MNC/TNC Evolution and advantages? Thanks