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Conference Calls as a Disclosure Mechanism: A Question of Access Dawn A. Matsumoto Assistant Professor University of Washington Business School based on research conducted with Brian Bushee, Wharton School Gregory Miller, Harvard Business School Traditional Information Dissemination Process • Conference calls held at earnings announcement to expand on press release • Access provided to select market participants (e.g., analysts and large investors) • Follow-up with one-on-one conversations • Individual investors received information indirectly (i.e., through analyst reports) Change in Environment • Increase in small, individual investors – Demand for direct access to information – Selective Disclosure issue • Changes in information technology – Allows information to be provided directly, immediately, and at lower cost) • Investor relations websites • Webcasts of corporate conference calls New Issues for Management • Should we allow access to our conference calls to everyone? • Pros: – Less follow-up phone calls – Public perception of fairness • Cons: – Misinterpretation by unsophisticated investors – Proprietary costs (competitors listening in) Research Questions • What factors influence a firm’s decision to allow open access to their conference calls? – Related to investor base? – Related to complexity of the business? • What is the impact of broader access on trading activity? – Does price volatility increase? – Does individual investor trading increase? Results • Determinants of Open Calls: – – – – – Larger number of shareholders Higher share turnover Lower institutional ownership Lower analyst following Lower intangible assets • Effects of Open Calls on Trading Activity: – Greater percent change in small trades – Increases in price volatility during the call window Conclusions • Evidence consistent with firms strategically broadening access to disclosure: – in response to nonprofessional investor demands – to target complex disclosures to more sophisticated users • Evidence that small investors trade when provided direct access to information in conference calls • Evidence that broader access to information results in greater price volatility Future Work • Effect of Reg FD on conference calls – Has the amount of information disclosed in conference calls decreased? – Have managers changed their policy with respect to the use and timing of calls? – Has price volatility increased? – Do individuals take advantage of direct access to calls? • What effect has Reg FD had on financial analyst as information intermediaries? – More analysis; less management-provided guidance?