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LARISA BUGAIAN Curriculum Vitae Mobile: +373-79240000 +373-22-505243 Tel: +373-22-757910 Email: Current Address: CEED/Moldova 49 Tighina str., 3th floor Chisinau, Moldova MD-2001 [email protected] [email protected] RELEVANT EXPERTISE Over 15 years business and consultancy experience in Moldova and other countries (Ukraine, Georgia, Armenia) Experience in Project Management, Business Development, Competitiveness Enhancement, Company Restructuring 6 years experience as a Consultant in World Bank, TACIS and USAID Project KEY QUALIFICATIONS I have experience in the areas of Competitiveness Development& Enhancement; Market Development and Promotion; Business Planning; Operational/Industrial Management; Managerial and Cost Accounting & Control Systems; Financial Forecasting & Evaluation; Project Planning& Implementation, Monitoring &Evaluation. I have worked on numerous donor-funded projects, including World Bank, USAID, and TACIS. Currently, I work for “Competitiveness Enhancement and Enterprise Development” USAID Project. I manage the Business Environment Improvement activities regarding CEED target sectors: IT, Wine and Textile/Apparel. In the same time I am in charge of monitoring and evaluation of the project activities. Most recently, I have served as the Business Skills Advisor and subsequently the Manager of Business Development Department on the USAID-funded BIZPRO/Moldova project. On the BIZPRO project, I have been responsible for managing the Business Skills Market Development and Competitiveness components and overseeing the implementation, monitoring and evaluation of activities by 5 full-time and several short-term staff. I have worked to identify Moldovan clusters with competitiveness potential on regional and national levels. I have assisted Moldovan firms to build their capacity in management skills, entrepreneurship, market and buyer analysis and marketing plan strategy development. Previously, I served as project coordinator on 2 World Bank and 3 EU-funded enterprise development projects in Moldova and other countries of the Former Soviet Union. I have been involved in the restructuring of state-owned enterprises in order for them to contend in a market economy. I have PhD in economy and also possess excellent mentoring and training skills, having lectured in the private sector and in academia; some of my former students now hold senior executive and legislative positions in Moldova. 1 LARISA BUGAIAN PROFESSIONAL EXPERIENCE 11/2005 to present Competitiveness Advisor, Monitoring &Evaluation Coordinator, USAID Project Competitiveness Enhancement and Enterprise Development Project Managing the Business Environment Improvement activities regarding three target sectors: IT, Wine and Textile/Apparel. Assisting private and public sector in regulatory reform process. Coordinating Monitoring and Evaluation process of the Business development activities oriented to the promotion of the Moldovan products on the external markets, product improvement and competitiveness enhancement. 09/2004 – 11/2005 Manager of Business Development Department, USAID Project Economic Growth through SME Development Project, BIZPRO/Moldova Managing the Business Skills/ Market Development and Competitiveness components of BIZPRO activities, including overseeing the implementation, monitoring and evaluation of activities by 3 full-time staff and numerous short-term consultants. Assisting the identification of the value chains/clusters in regions and at the national level (wine, apparel, leather, shoes and IT industries) with good potential to compete in international markets. Managing 3 consultants in 3 months project for elaboration of the research “Assessing the Competitiveness in Moldova’s Economy” (May-July, 2004). Leading BIZPRO regional program for the Economic Growth Areas Assessment in 10 regions of Moldova. Analyzing the business environment and skills constraints among enterprises concerning the market development and exports and working with other BIZPRO staff to address. Assisting Moldovan firms to increase their capacity in management skills, entrepreneurship, identifying markets and buyers, market analysis, and marketing plan strategy development; much of the training was done through 27 Moldovan Business Support Providers by working with them to increase their understanding of the training topics and then jointly developing and delivering the trainings to Moldovan companies. Supporting Strategic Business Partners and their clients/companies in product promotion and developing new markets. 08/2001 – 09/2004 Business Skills Advisor, USAID Project Economic Growth through SME Development Project, BIZPRO/Moldova Managed (implementation, monitoring and evaluation) Business Skills Development Programs for Business Services Providers and SMEs, including programs in new business development, Business Incubation, Conducting SMEs Training; much of the training was done through Training of Trainers delivered to BSPs that then delivered training to companies. Conducted business skills component activities to ensure maximum effectiveness of the component. Assisted BSPs in developing and improving their programs to meet quality and 2 LARISA BUGAIAN quantity performance indicators. Assisted BSPs to maximize effectiveness of various activities undertaken within the business skills development component. 11/2000-07/2001 Project Coordinator, ARIA (Agency for Restructuring and Enterprises Assistance), Private Sector Development (World Bank Project), Chisinau, Moldova Managed 20 teams implementing consultancy/ training projects for ARIA in different sectors, mostly in food processing industry (wineries, canneries, dairies, poultries), textile, electronics, metal processing. The activities included evaluation of the proposals for the projects submitted by the companies; conducting the terms of reference elaboration for new projects; conducting new product development and evaluation; controlling, monitoring and evaluation project implementation; coordination of the consulting teams evaluation; coordination of the development and delivery of the training programs; training project managers and team leaders; organized and coordinated the planning activities of the ARIA Business Units. Performed sector research including, wine and textile & apparel industries. 11/1997-04/1998 Cost Management Expert in Food Industry (“Orhei-Vit” JSC (cannery), “Fabrica de sticla din Chisinau” JSC (glass production) and “Piele” JSC (Leather processing), Moldova Restructured the firms to create Cost and Profit Centers. Developed a Cost Management Program with full methodology of the cost collection and calculation, indirect cost allotment. Trained company managers and specialists in the new program including developing case studies to illustrate methodology. 11/1995-11/2000 Team Leader for Restructuring of the Companies JSC “Piele” (Leather industry), JSC “Fabrica de sticla din Chisinau” (Glass industry), JSC “Lapte” (Dairy industry), Private Sector Development (World Bank Project), Moldova Company Restructuring Projects: Elaboration of Diagnostic and SWOT Analyses, Development and Implementation of Restructuring Plan at Enterprise level. Negotiations with Company’s Owners, Managers, Creditors, Strategic investors and State authorities on the restructuring of the Company; Debts isolation Agreement with creditors; Privatization of the Company through direct sale to a Strategic investor; SWOP operations with Bank, Creditors; Development of the Business plan; Training on Restructuring, Management, Marketing, Human Resources Management and Quality Management, Market&Export promotion and development. As a result of restructurings, the 3 companies are still operating and considered leaders in their industries. 09/1994-11/1995 Executive Director, CIAE (Center of Training and Economic Assistance), TACIS Program, Chisinau, Moldova Managed a staff of 5 employees to establish a center to train managers of state-owned enterprises that were being restructured. The goal was to shift their orientation from operating in a communist, centrally-planned economy to working in a market economy. Oversaw the development of the training curriculum, renovation of facilities, and delivery of courses with 3 LARISA BUGAIAN faculty provided by the Academy of Economic Studies. Designed special programs targeted at identifying women managers qualified for the program. Also provided consulting to trained companies on the restructuring of their enterprises. 09/2000-present Professor of Managerial Accounting, Master of Business Administration Program (MBA), Newport University, Brussels, Belgium& Agency for Restructuring and Enterprises Assistance, Chisinau, Moldova Teaching courses in Managerial Accounting. Mentoring the final MBA Assignment 11/1997-present Professor of Management & Business Planning, Faculty of Technology, Technical University of Moldova, Chisinau Teaching courses in Operation and Industrial Management, and Business Management and Planning at the leading Moldovan University. More than 40 publications (books, manuals and articles) on Business Development. Finance and Accounting, Industrial Management. INTERNATIONAL CONSULTING EXPERIENCE 12/2002-07/2003 World Bank Short Term Consultant, Armenian Restructuring Agency Tested the demand for company restructuring services in Armenia; preparing the ground for a large-scale company restructuring project and create its implementing entity, the Armenian Restructuring Agency. Designed and implemented company restructuring in three carefully selected companies using different restructuring models. Performed a due diligence report that covered analysis and assessment of the companies, contractual obligations, accounting, traditional and prospective product lines and their market potential, as well as final product definition, identification of the necessary modernization and/or remodeling needs, companies inventory and valuation. Performed on-the-job and academic training of Armenian local consultants and company managers. 11/2000-12/2000 World Bank Short Term Consultant, Enterprise Restructuring and Technological Parks Development Project, Armenia Analysis of the enterprises sector and identification of stakeholder commitment to the pilot Industrial Park Organization Project, including pre-selection of candidate enterprises to be involved in the pilot project; elaboration of the Terms of Reference for the pilot project of liquidation/reorganization of 1-2 big loss making enterprises; performing a quick audit of the legislation on bankruptcy & reorganization procedures in force and identification of the implementation mechanism (creation and development of new structures such as industrial parks, clusters, technological or industrial districts). 4 LARISA BUGAIAN 11/1999-06/2000 Project Coordinator, Ukrainian Center for Enterprise Restructuring (UCER) - World Bank “Low Cost Restructuring Project” for Ukraine implemented by British-French company “Taylor Nelson SOFRES Consulting” Restructuring of a high tech producing company: Diagnostic analysis of enterprise; development and implementation of restructuring plan at enterprise level with a focus on establishment of marketing & sales function, increase in sales, creation of customer oriented corporate culture, product range optimization and launching of new products, design and development of a national distribution network in Ukraine, export promotion activities, production concentration, cost reduction, waste & defect reduction, sale of unused fixed assets. Led negotiations with owners, state and local authorities and managers in the acceptance and implementation of recommendations. Performed on-the-job & class training of local consultants and company managers. 11/1997-08/1998 Short Term Consultant, International Assignment for World Bank Project, Cost Management Expert, Enterprise Restructuring Project, Georgia Technical assistance in cost management implementation in Industrial Enterprises. Design of new corporate structure that created Cost and Profit Centers. Developed a Cost Management Manual and trained local Georgian consultants in its implementation. EDUCATION Ph.D. in Economic Sciences, Polytechnic Institute, Faculty of Economics, Chisinau, Moldova (1983) Engineering Economist Degree (diploma of higher education of engineer economist in food industry with distinction), Polytechnic Institute, Faculty of Economics, Chisinau, Moldova (1976) ADDITIONAL TRAINING Enterprise Growth and Competitiveness, Dr. James Winkler, Regional Workshop organized by DAI in Odessa, Ukraine (2004) Project Management, SETUM International, Canada, Chisinau, Moldova (2003) Training for Trainers, Sussane Jalbert, USA, BIZPRO /Moldova Best Practices: Business Incubator Development program, June Lavelle, USA, BIZPRO/ Moldova (2002) TOC, John Froud, Avraham Y. Goldratt Institute, Chisinau, Moldova (2002) Building Financial Competence, James Eillert, Lausane Business School, Chisinau, Moldova (2000) Managerial Accounting and Controlling, Randy Kudar, Associate Professor, the University of Western Ontario, Canada (1999) Business Planning, Management by objectives, Finance Management. TACIS Program, Moldova (1998) 5 LARISA BUGAIAN Modern strategic Finance and Management, Gate House, London Enterprise restructuring in countries in transition and business valuation. C.E.E.P.N. Academy (The Academy of the Central & Eastern European Privatization Network), Slovenia (1997) Computer Model for Feasibility Analysis and Reporting (COMFAR) software. CIAE (Center of Training and Economic Assistance), Moldova (1996) General Management, Performance Management, Efficient Management and Management of Change. Center for Implementation of Performance Management (CIMP), Bucharest (1995) Restructuring, Finance Management and Human Resources, Marketing. Fortbildungs Academy der Wirtschaft (FAW), Germany (1994) LANGUAGES Romanian (Mother tongue), Russian (Fluent), English (proficient), German (working knowledge). COMPUTER LITERACY MS Office Applications Lotus Notes IE 6.0 MS Project Management COMFAR (Investment projects evaluation) Exact (Financial Accounting) PERSONAL DATA Nationality: Date of Birth: Family status: Moldovan January 02, 1954 Married, two children PERMANENT ADDRESS #19 Topirceanu str. Chisinau, Moldova, MD 2036 CONTACTS +373-79240000 +373-22-757910 +373-22-582036 +373-22-505243 [email protected] 6